I called in the evening after hours and got an appointment the next day. They responded…read moreimmediately. upon arrival the tech explained everything and fix my issue. Very professional and was in and out in an hour. I will definitely add them to my contact list.

Have used Bell Appliance repair multiple times and would highly recommend. He was able to fix our…read moredryer so quickly and diagnose a dishwasher issue that was driving us nuts. He is responsive and communicates primarily over text messaging, which I appreciate. Fairly priced as well.

Amazing service from Dan - he responded to my request to fix my KitchenAid fridge, was prompt to…read moreschedule me in and came on time. He tried a few things and has offered to come back in case his fixes don't work. He also checked my washer without charging more. Will definitely recommend for appliance issues

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

This company was sent by my hone warranty. The guy that came out to my residence was a hour late…read more When he came he did not fix the problem on my refrigerator he worked at it. I also had a problem with the stripping around the freezer area he said it needed a part and he didn't have it on the truck and he would come back the next day. A year later nothing and with COVID I still a problem with my refrigerator. I paid my service fee as well. Don't use this company

I called and left a message on Ultimate Appliance Service voicemail and Glenn called back within…read moreminutes. Glenn is very knowledgeable and friendly. He repaired our washer and dryer fast and very affordable. I highly recommend him. Thanks again Glenn.

Absolutely the worst. 2 months later still trying to get my washer repaired. The part has been…read moreordered and paid for through a 3rd party warranty company Choice Home and they still have not installed it almost 3 mos later. They just didn't show up for either appointment to reinstall, then in turn blames me the paying customer because they just didn't show up for either appointment to install the part. After treating me the way they have, no I ve not been a peach to work with. That tends to happen when you lie on your customers. I rarely do reviews and I can't think of a time I've been out here on yelp to do one maybe one other time I rarely do reviews, but clearly they pissed me off enough for me to come out here and tell you buyer beware.

From the owner: We have over 20+ years of servicing appliances for the DC, Maryland, and Northern Virginia areas…read more We handle all of your home appliance repair needs with certified parts and trained technicians.

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

Extremely prompt service. Clear communication and trustworthy reps. Walked me through everything. I…read morewould recommend!

Amen was fantastic. Fixed my dryer with no problems…read more He responded in a timely manner, and arrived promptly the next day. Excellent service.

My ten-year-old Ariston washing machine made extremely loud noises when filling with water. A day…read moreafter touching base on Yelp, Amine was on-site and determined that the issue was two water valves that needed to be replaced. I ordered the valves from an online retailer he recommended, and a week later, he made the repair. I've run five loads of laundry within 24 hours of the repair, and everything appears to work correctly. Thanks, Amine.

They provide quality service in a timely manner. Responded to my call and fixed the issue…read moreimmediately.

Technicians were polite and professional. Charged exactly as quoted and were done fixing my dryer…read morein about an hour. Cleaned the space before they left.

Had a drainage issue with my Bosch dryer. Mohamed quickly diagnosed and it and did some…read moretroubleshooting. He explained what he was doing and what the next step would be if he couldn't clear the drain. Luckily he was able to clear the pump and we're back in business.

They recently did work on my dishwasher and I am super satisfied. The technician was prompt and…read morecommutative. When a part was needed there wasn't unnecessary delay, he picked it up and I was good to go the next day! Great experience overall and will definitely use them again.

Our washer started acting up and giving an error message and wouldn't finish a cycle. We reached…read moreout to Mr Appliance and got on their schedule right away. Their online scheduling system let us pick an open time right away and we got taken care of. They reached out right away and knew exactly what part we'd need and ordered it immediately so they showed up with the fix in hand. Our technician, Dave, called ahead and showed up on time at the front of the coordinated window. He was very helpful, friendly and knowledgable. He quickly swapped out the part, explained a few maintenance techniques to help avoid clogs and backups and had the washer fixed right away. I thought the value and cost was very reasonable for the quick service and repair. We'll absolutely use Mr Appliance in the future and highly recommended them for their knowledge, friendliness and quick response and repair time.

This is my second time using Mr. Appliance of Huntingtown, and the first time for the dishwasher…read more While I have a warranty with a home services company I chose not to call them (and will likely cancel them) because their service simply just isn't as good, or as fast, as Mr. Appliance. This time David, who is an expert in Whirlpool products, came out and quickly diagnosed the problem. The estimate for parts was fair, repair time was just a couple of days, and he promptly returned and completed the job perfectly. There was a slight delay by one day in the part (not their fault), but the office and David kept me fully informed and prioritized getting me repaired. I am extremely happy with the professionalism, capabilities, and respect for my time they have shown in the two different visits from them. They have earned my confidence and continued business.