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    The Arch and Lash Room

    4.9 (19 reviews)

    By appointment only

    Services - The Arch and Lash Room

    Eyelash lift

    Eyelash tint

    The Arch and Lash Room Photos

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    Recommended Reviews - The Arch and Lash Room

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    I'm so pleased I've never done anything like this before but I tried brow lamination and Ilene was so nice and did such a great job. I'm not experiencing any reaction, my eyebrows look fantastic and I couldn't be happier. I'm going to recommend her to anyone that has similar rouge brows like myself that look like they could use some help! This is really going to save me some time in my busy morning routine. I'll be back in 6-8 weeks for sure! Thanks so much

    My eyebrows look amazing,definitely recommend y'all to let her bless your eyebrows. Thank you Ilene!!

    Brittnea N.

    Ilene was AMAZING! She did what was best for my eyelashes. I got the lash lift and tint combo and good grief I'm amazed at the results! This woman knows her peofession and I will certainly be returning in 6-8 weeks

    Brows on point ! Wax n tint by Ilene !

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    7 months ago

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    Ilene A.

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    2 years ago

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    Ilene A.

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    6 years ago

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    12 years ago

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    7 years ago

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    12 years ago

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    7 years ago

    I highly recommend going to Llene! She left my eyebrows amazing and exactly how I wanted them.

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    11 years ago

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    Ask the Community - The Arch and Lash Room

    How much for eyebrow wax?

    First time clients pay $43 with card or $38 if paying cash. Any visit after the first visit is $30 cash $35 card.

    How much for Micro blading?

    Hi, Delena unfortunately I do not do any form of semi-permanent makeup or tattooing.

    How much does the lash lift cost? Is the lash tint included in the price?

    Hello! Lash lift prices are $65 without tint and $80 with tint! If you have any other questions feel free to text or message me on here. Thank you.

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    Review Highlights - The Arch and Lash Room

    I've been going to Ilene for a few years now and finding someone you trust with your brows is genuinely hard.

    Mentioned in 14 reviews

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    People searched for Waxing 137 times last month within 15 miles of this business.

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    European Wax Center

    European Wax Center

    4.1
    (95 reviews)
    3.8 mi
    $$

    Alyx was amazing ! so sweet and nice :) made you feel very…read morecomfortable and service was great ! Front desk receptionist was also so nice and great ! will be returning

    I have been a loyal European Wax Center customer for over 10 years, including regular visits to the…read moreRancho Cucamonga location before moving to Ventura County. Unfortunately, my experience at the Ventura location has been consistently disappointing due to one receptionist I've encountered repeatedly since 2019. Each time I visit, I am met with unnecessary pushback regarding promotions or discounts- despite them being valid offers sent directly to me. Instead of a smooth check-in or checkout process, these interactions often turn into awkward and uncomfortable exchanges in the front lobby. I am routinely made to feel as though I'm doing something wrong or "trying to pull a fast one," when I am simply using legitimate promotions provided by the company. During my most recent visit, I attempted to use a promotion for 50% off a new service not received within the last 12 months. When I mentioned this, the receptionist immediately responded in a short, dismissive tone, stating, "that's not a new service for you." I clarified that it had, in fact, been over 12 months. She sighed and reluctantly said she would "see" if the system would allow it only for the discount to go through without any issue. The interaction didn't improve from there. After paying, I waited for an envelope to leave a tip for my waxer. Instead of offering assistance, she passively pointed to a tray and told me they were "over there," without even looking up. The entire experience felt cold, dismissive, and unnecessarily uncomfortable. While I understand that everyone can have an off day, this has been my experience during every single interaction with this employee over the years. At this point, it feels less like an isolated incident and more like a pattern of behavior. It has even made me question whether there is a personal issue, or if this is how all clients are treated. Waxing is a personal service and, for many, a luxury due to the cost. The front desk experience should reflect professionalism and customer care- especially as it sets the tone for the entire visit. Unfortunately, that has not been the case here. I've hesitated to write this review for a long time, but after repeated negative experiences, it felt necessary. If this location is struggling with customer retention, I strongly recommend evaluating front desk interactions, as they are the first and last impression of your business and they matter. I wish I had taken down her name, but she is a red-haired female.

    Photos
    European Wax Center
    European Wax Center
    European Wax Center

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    The Arch and Lash Room - waxing - Updated August 2026

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