Our stay at The Langham was incredible, and it was entirely due to the amazing team there. I was…read moreplanning a 50th birthday surprise for my wife, and Jenna was an absolute lifesaver helping me get everything set up perfectly. Kevin "Bakes" was the bartender on our first night and instantly made us feel welcome. We hit a rough patch on her actual birthday when we had a horrible dinner experience at a restaurant nearby, but the hotel staff completely turned our evening around. Shenae and Lehandra were working the bar that night and were absolute sweethearts, making sure my wife felt taken care of and completely shifting the mood. It's rare to find a hotel where the staff genuinely cares this much. It was a 5-star experience from start to finish, and whenever we make it back to Boston, there's no question where we'll be staying.

This building used to be the Federal Reserve Bank of Boston, now they turned it into a hotel. A…read morepretty fancy one at that. It's located right in the Financial district. Stayed here for two nights for company meeting. It was pretty pricey, but it was on company dime. So.... good for me! lol The room was nice and clean, bed was comfy, and the windows were nice and high, which gave a good view of the street. Didn't really have time to check out the restaurants and the club lounge on the eight floor, but I heard good things, so maybe next time. Overall, I enjoyed my stay.

I had this on my list of when we'd finally venture on over to Boston we'd stay here. That time…read morefinally came and it was nice. Loved the dog in the lobby that we only saw once, where does he go? We kept looking for him :P gorgeous hotel and so much history. Lots of weddings were going on which is always nice to see everyone dressed up so pretty. My son finally got to see a nice hotel experience (we're usually in airbnbs or cheaper hotels) perfect location and I loved our suite. My hubs actually loved the pull out mattress compared to other hotel suites.

Great location in a lovely historic building. Unfortunately, from the moment we arrived, we didn't…read morefeel particularly welcomed. We always believe the concierge is the face of a hotel, but the front desk team came across as rather grumpy and unfriendly. There was one older gentleman in a suit who kindly stepped in to help when our room keys didn't work, and Cori was supe. We stayed for three nights, but there was a persistent foul smell and quite a lot of noise throughout our stay. On the other hand, the room service staff were attentive, warm, and provided excellent service. Overall, the service and stay felt inconsistent.

Pretty nice "older renovated" hotel. Colors and the vibe is pretty chill. It is well done even…read morethough the interior designer is lame. Come at me, dog!! I don't care!! It is LAME! I'm just happy to have gotten to stay here. C booked it for our first night in Boston. I had no idea what to expect, or where in the world we were staying, but was pleasantly surprised by the digs when we got there. We do some unique traveling. Mainly in the way that we actually take trips. We leave town with only the first night stay booked and wing it from there. We do this for spontaneity, to always keep things fresh and new, and to avoid losing money in some cases because of flight delays or changed plans. This last trip was a nine day haul around the Northeast Coast. This one was great and I have lots to share, so buckle up! ;) Night one: Excellent check in. Easy valet experience as you can just leave your vehicle on the curb and they come get it later at some point. Martha Stewart's flunky designed the place, but don't hold that against them. It's quite comfy and cozy. I loved the room accommodations. The glass box overlooking the busy Cambridge City street is really cool. The windows even open so that you can get some fresh air in the room or even purge some "compromised" room air out if needed. I wanted to sleep with the window open but the city was too loud for me to endure while sleeping. Shower is nice but all of the bars are deceiving. I thought that we may have a multiple shower head experience, it was only a dual head junt.... All of the bars are just to let the things slide around. It's nice though. It's a bit quirky with only one ice machine in the basement and none on each floor. But down in the basement is a plethora of oddities and things to look at. There is a great conference room that you can rent and shit yourself in if you want. They have a good coffee maker down there too. No free breakfast. That's ok though. Come have a stay. You won't be left disappointed I believe. Staff were super courteous to us. We left something in the car after we valet, and they went and retrieved it for us with no gripes at all. Came and stay a while.... You will be pleased. '25 - 111/111

Great boutique hotel in the area…read more Staff at the front desk were all great. The cart was quick and polite. The room was cleaned and smelled fresh. The sign is small and not really lit so hard to find when driving at night not being familiar with the area. Overall great stay!

Wanted to write a review of the roof top pool. We had a great lunch there - although the pool is…read moresmall and crowded, our server, Melissa, was fantastic and very attentive. We had the chicken avocado wrap, the burger, and some wings. All were delicious. Also, wanted to shout out Sophia, who is a food runner, but was super nice and is a very hard worker.

IF YOU ARE THINKING ABOUT STAYING HERE AS A FAMILY WITH CHILDREN, GO ANYWHERE ELSE!!!!…read more We booked The Colonnade Boston on 6/9/26 for July 4-5 through Expedia for the 250th fireworks celebration. The next day I emailed about early check-in and a rollaway bed. The hotel replied that early check-in was first come, first served, and stated in writing: "We currently have your request for a rollaway bed, in your current reservation... Our rollaway bed is the size of a twin bed." My wife called at 8 a.m. on July 4 and confirmed the rollaway was on our reservation. We drove from Connecticut and arrived around 11:30AM At check-in, the front desk said no rollaway beds were available and our room was not ready. When my wife explained that she had just confirmed it that morning, the same employee said she must have spoken to housekeeping and that housekeeping did not have authority to reserve one. So the hotel can confirm something, put it on your reservation, then later say it does not exist?!? Since the room was not ready, we were told we could check our bags and use the rooftop pool. Around 2 p.m., the 11th-floor pool attendant acted like we were trying to sneak in and called the front desk with our full reservation name before eventually allowing us in. The rooftop pool was NOT family-friendly! It felt like a college/frat pool party: packed with adults drinking, socializing, sitting on all sides of the pool edge, filling the pool, all chairs, all tables, and the bar. There was nowhere for my wife, me, or our three young daughters to sit or put our belongings. One kind guest offered us one beach chair. The pool was so crowded there was barely room for kids to swim safely! My wife felt unsafe going in or leaving our things unattended. The deck boards were so hot they burned our daughters' feet; we had to put a towel down for them to stand on. As we left, we saw a mom tell her two small daughters they could not swim because it was too crowded, and the youngest (approx 3YO) began crying. It was sad to watch, but I totally understood! Around 3 p.m. our room was ready. It was small, unclean, and disappointing. The bathroom sink was clogged on first use and would not drain. The closet had no extra blankets or sheets. There was only one roll of toilet paper and two towels despite being booked for a family. The beds were tiny. The toilet was dirty under the rim. Other issues: only two cups, only two waters, broken/missing ice bucket handle, no ice bucket bag, dirt/dust inside the bucket, and worst of all, the 8th-floor window was unlocked with three young children in the room!Completely unacceptable!!! If we had not already bought tickets for View Boston across the street, we would have left immediately! The next morning my wife checked out around 8:30 a.m. because we could not wait to leave. She overheard a male front desk employee with glasses loudly and rudely yelling at a guest on the phone, saying, "Well, you are not telling me what the problem is!" and "You did not call us and tell us there was an issue!" Very aggressive and VERY unprofessional! Then her bank card was charged $104.94 for taxes/fees we had already paid through Expedia, including a $70 "overnight guest parking fee" even though we were paid hotel guests using the hotel's guest parking from 11:30AM July 4 to 8:30AM July 5. She wanted to pay cash, but the employee said, "Sorry, I already hit the process button." This hotel was one failure after another: no early check-in, no rollaway despite being requested and confirmed, overcrowded alcohol-heavy rooftop pool, unsafe hot decking, poor staff interactions, dirty room, clogged sink, dirty toilet, missing basic supplies, dirty/broken ice bucket, unlocked 8th-floor window, and surprise charges. If you need a party pad and do not care about comfort, cleanliness, or families, maybe this place is for you. But if you are traveling with children, PLEASE GO ANYWHERE ELSE!!!

WORK IN PROGRESS... will finish shortly…read more Pros Great location Updated clean urban chic look Beautiful decor main level Gorgeous Chandelier Curb appeal - beautiful planted front yard Microwave in room Fridge in room Plenty closet space Cons No screens in windows = no fresh air without bugs! Air conditioner non functional Breakfast no longer served Kleenex in room!

If I could give this place a zero, I would. This property is no longer the wonderful Mary Prentiss…read moreBed and Breakfast that was a wonderful place to stay. We have family a couple of blocks away and stayed there many times. However, it was sadly sold and the "new" Prentiss Inn was such a disappointment that we never stayed there again. You basically prepay, get a code to enter and never see a person if you need anything. Will never stay there again.

100/10 would definitely recommend to friends and family. We will definitely be back again. Great…read moreatmosphere, friendly staff and rooms were amazing and even got a nice view of Fenway! Hotel is right in the middle of everything which made it convenient to walk everywhere plus the subway exit is right around the corner for easy transport as well. Row34 and Blue Ribbon Sushi are also worth checking out and conveniently located on the hotel property for easy access to and from the hotel. Made some friends down there while grabbing a drink Great food and drinks! Big kudos to Jonathan, Calvin and Samantha they were extremely friendly and helpful and gave us great recommendations on where to eat/ visit. Great staff always make stays a little more pleasant! Thank you!!

Luxury and grandeur are highlights here!…read more The Hotel Commonwealth is a beautiful place with grand architecture and awesome inspiring views. These views come from inside and outside the building. It's located in Boston, lots of pride here for the baseball team, it's the "official home," of the Boston Red Sox . As you walk and down the Ave of Commonwealth, the traffic is terrible. Make sure and watch and experience the area as a pedestrian. When you check into the hotel the parking is all valet. Remember this is a luxurious place and the parking is pricey about $75 a night . You can check in around four p.m. too! The experience is absolutely flawless. They have all that you need to have a great evening . We are on vacation and they have in room dining . All was absolutely perfect on our trip. Thank you to the staff for making the evening special.

Stayed here during a busy graduation weekend. Studio Allston definitely has a cool, artsy vibe lots…read moreof bold colors and fun design elements all around. It's in the Allston area, which feels like an up-and-coming neighborhood (maybe part of Boston's Koreatown). About 20 to 25 minutes from the city center, depending on traffic. The service was decent and check-in was smooth. They give welcome refreshments, which was a nice surprise. There's a food hall in the lobby area with snacks and drinks, plus some pastries and coffee in the morning--basic, but not bad. Now for the not-so-great part: I booked months in advance and specifically requested a king bed. We ended up with double beds. The front desk said it was because of graduation season which was exactly why I booked so early. That was frustrating. Also, we were placed in the annex building (southside), which is kind of a long walk from the main lobby. Not ideal if you've got luggage or are checking in late. If you book, try to request the main building instead. Price-wise, I found it a little steep for the location. I stayed later in the week at a hotel in Cambridge that was around the same price but felt more convenient overall. Would I stay again? Maybe, maybe not. It's got personality, but I'd compare other options first.

Check in was easy. Plenty of signage to find where to go. Parking on property and under cover as…read morewell. Staff are super friendly. Room is super clean and up to date. Bathroom door is a barn door that slides, but leaves a gap so don't open the room door or a free show might be available. There are no close subway or rail, but there is a bus stop in the Yellow line close by, we opted for a Uber and it was quick

I'm awarding this hotel 5 stars in recognition of the beauty of the property, its outstanding…read moredining venues, and the many things it already does exceptionally well. Located in a prime Back Bay location that's perfect for exploring Boston, the hotel has quickly become the city's "it" luxury property. While I believe it still has some work to do refining its service to meet the extraordinarily high standards associated with the Raffles name, I'm confident that will come with time as the frenzy surrounding this relatively new hotel settles down and the staff gains additional experience. The rooms are beautifully appointed and exactly what you would expect from a hotel in this category. The bedding is excellent, the views from the higher floors are terrific, and I especially appreciated the Saratoga water provided in the rooms... a personal favorite. The hotel's restaurant venues have become destinations in their own right and are understandably very popular. During my stay I enjoyed both Long Bar and Blind Duck (see my separate reviews). Unfortunately, I missed our family's dinner at La Padrona on this trip, they loved it. Given Chef Jody Adams' involvement, that's hardly surprising... she has an impressive track record... still think my many great meals at her Rialto restaurant. Raffles Boston is already an impressive addition to the city's luxury hotel scene. As the service continues to evolve and mature, I believe it has the potential to become one of Boston's truly great hotels.

Not raffles quality more sud then martini returned it and brought me another no comment or…read moreQuestion s or apology and attitude almost afraid to drink.