Dmytro is a fine man to do business with. He just delivered my car to my home it looks brand new! I…read moreasked him to do a little extra expecting to see it on the bill but he did not charge me.. when I first took my car to him I had ordered an Uber I went to wait he walked me outside he insisted on waiting with me to be sure I was safe. I'm 70 yrs old with a little tiny dog... the whole experience with him has been wonderful. Thanks again Dmytro!

I reached out for a quote on a 2009 Honda Fit with possible door latch/hood latch issues. I got the…read moreresponse "cannot service" with no additional information. For this place to be an auto body shop, I would think they could repair a Honda or at least say why not. We are a three car household and I would never use this place because they have poor customer service before you even hit the door.

These guys were great. Fixed my car up a day early and had it washed, cleaned, and vacuumed for…read moreme. Would definitely use there services again. Also very nice and professional.

Fix did a great job on my collision repair. I was able to make an appointment without much delay…read more After inspecting the car, Fix provided an estimate promptly, and a repair date was scheduled fairly soon after. The work was done well, on time and on budget. The staff were professional, efficient and friendly. The shop was clean and well organized. What's not to like?

I was super stressed about the unavoidable body work I needed done on my car and after a few weeks…read moreof getting quotes from other places, I was incredibly relieved to find ACP. I had not been in an accident for over a decade so it was very nice to have Steven on my side. He helped me understand and deal with insurance, he explained each necessary repair and overall he made me feel like he actually cared about delivering excellent service. My car is looking better than when I first bought it, and it was done even quicker than expected. They did excellent work, had great communication and were completely respectful. Would definitely recommend!

I've had the unfortunate opertunity due to 2 different times of idiots trying to steal my truck and…read moreone time kinda my fault fender bender .but this guy i assume owner and the young man in office very very great guys only problem was actually my adjuster dropped ball on returning to ACP to look at further damages which ate up on my rental vehicle after argument with adjuster it was rectified. But the shop did my vehicle awesome job each time highly recommend. Plus they ate most of my deductible. Which of your vehicle is fixable not a loss your deductible goes to shop. I'm not sure they care a lot about deductible which in today's world means a lot to a customer

This will be my 3rd time with this auto body shop, and Mike goes above and beyond. I went in for a…read moreleft rear bumper accident and has some side skirt damage as well. He fixed it! He totally didn't have to but in good faith he did. He literally handed me my car back better then I left it, also detailed and cleaned the car. I wouldn't trust anyone else with my car.

My Jaguar F-Type was damaged when someone hit the left quarter panel. No problem for Mike and…read moreRefinishing Touch. They did an absolutely amazing job matching the paint and repairing the damage. Highly professional, skilled, and friendly. If I need more work done I will go back to this shop. Thanks Mike !

I had 'a distracted moment' in the process of getting my injured pup to a vet as fast as I could,…read moreand backed into a pole. (pup is fine, thank goodness) I thought for sure this would mean a new bumper and a steep bill or a big insurance hit. I took my car to Craig at Bump Parlor to get an estimate. He was helping another customer, but said he could get me an estimate in just a couple of minutes. As I waited I watched him take excellent care of the lady he was helping. Just a few minutes later he took a look at my car and determined it was likely salvageable, if I wanted to go that route instead of 'like new.' He tried to fix it on the spot, but it was going to take a bit more time. Then he fit me into his schedule that afternoon. I came back a few hours later and you couldn't even tell I'd tangoed with a yellow concrete pole! And the price he charged was super reasonable! I will happily send friends to him, and go back in the event I need work done in the future. Thanks Craig!

My vehicle wasn't the best to work on... especially when I kept having to come back due to my…read morepoorly fitting bumper (I couldn't afford to purchase a new one) and then my damaging it again after all his hard work fixing it! Craig was so patient with me and cheerfully repaired my car each time... EVEN THOUGH I REALLY SHOULD HAVE HAD MY BUMPER COMPLETELY REPLACED! He didn't charge me at all for all the extra labor he had to do! He does great work with a genuine smile. I will most definitely return (hopefully not too soon! ) I HIGHLY recommend this shop for all your auto body work. They do fabulous work!

Another driver accidentally backed into my car in a parking lot. The damage looked negligible, but…read moretheir insurance immediately offered to cover all repairs and recommended Caliber Collision here in Clackamas. The process for me was absolutely frictionless! Caliber got my car checked in, and coordinated with the Enterprise down the street to shuttle me over to pick up a rental car. Caliber was very thorough--because the damage included bumping the tire, they made sure to check and fix the tire alignment, in addition to all the body work. I got text updates when they started and finished working on my car, as well as estimate dashboards so I knew what was being billed to the other driver's insurance. They had my car back to me in less than a week! They'd given it a full wash and interior detailing, which was kind--it's a 13-year-old family car, plenty of dog fur and debris. Mace was so helpful and excellent to work with, and the whole team did a great job. I'm glad I didn't have to foot the bill, but the result and experience were terrific!

From the moment I dropped my Jeep off after my accident, I told Caliber Collision there was engine…read moredamage. I said it clearly. I said it repeatedly. They flat-out refused to listen. Instead of doing their job and diagnosing the problem, they dismissed me like I didn't know my own vehicle. Weeks went by with the same response: ignore, deflect, delay. Then came the most insulting part -- their "mechanic" (who I was told is part-time) tried to blame the engine damage on me because I had replaced coil packs and spark plugs. That excuse is laughable. Routine maintenance does not magically cause accident-related engine damage, and anyone with basic automotive knowledge knows that. Let's be very clear: * The engine issue started immediately after the accident * I reported it from day one * Caliber Collision ignored it * When they could no longer avoid it, they tried to shift blame onto me This wasn't a mistake -- it was negligence and gaslighting. If you don't fight them every step of the way, they will minimize real issues and protect themselves instead of your vehicle. I would never trust Caliber Collision with another repair. If you care about your car, your time, or being taken seriously -- go somewhere else.

The scheduling process was easy, professional, and I appreciated the reminder texts. My in-person…read moreestimate was also pleasant, and I let the estimator know I needed a couple days to decide whether I'd use them and to sort out my schedule. Unfortunately, the follow-up was disappointing. I received calls the next two days where they didn't use my name, referenced the wrong insurance company, and didn't seem to note that I had said I would reach out. I left messages for the estimator on Monday and Tuesday and never received a call back. Frustrated with the lack of response, I went in a week later to cash out, no one asked questions or attempted to assist, they just punched a few buttons on their keyboard and said insurance would follow up. This confirmed my decision to take my business elsewhere. I shared the experience with my insurance company, who at least apologized for what happened. None of it the end of the world, but when there's a multitude of other choices, I'd prefer to go with one who seems interested in my business.

Everyone in this office is SO KIND AND HELPFUL! That's what separates them from any other company…read moreand why I'll always recommend them. I was involved in an auto accident about a year ago now. Staff at Gerber helped me feel informed about my car repairs and made me feel safe - genuinely made an effort to make sure I got home safe because I was so shaken up after my accident. They called and gave me weekly check-ins to share updates on my repairs. They were able to repair it but it's their genuine concern for me and my comfort that sets them above the rest. Thank you to everyone here and with the most respect and kindness, I hope to never see you again!