I hired Larratt Bros to install a pretty complex Harvest Thermal heat pump water heater + HVAC system. They initially quoted me a couple years ago, but I held off until right before tax credits on such systems were about to expire. I was impressed with the professionalism, thoroughness and communication throughout the process. While there were some hiccups in getting the system to perform (none due to the install), they persevered, with several site visits after installation to optimize and address some issues experienced - long after the last check had been cut and they could have easily ignored me. I give them an A+ for follow through and ability to handle very complex installs. read more

We worked with Chris & Andrew on replacing our existing gas water heater with an electric one. They showed up at 9am as promised and were able to remove the old one & prep for the new one before it got delivered. They were done by 1pm. Fast, friendly and reliable. Andrew even showed up few days later to fix a small issue. Definitely happy with their service & professionalism. Highly recommended! read more

Larratt Bros Plumbing - Newly installed electric water heater 65-gal. - Plumbing Near Me - San Francisco, California

Larratt Bros did a great job replacing both my 5-gallon toilets with new 1+ gallon toilets. Jonah arrived on time, did a fantastic job, hauled away the old toilets, and left the bathrooms spotless. I would highly recommend Larratt Bros for your plumbing needs. read more

Fantastic experience working with Arturo at Larratt Bros Plumbing. We live in a condominium, which means linked piping. Thursday night, we had our kitchen sink suddenly fill up with black water and miscellaneous gunk. To make matters worse, it was filling up over time, forcing us to literally scoop water out of the sink to dump into the toilet. We had no idea why this was happening, and we worried that at some point the water might overfill the sink and cause property damage. So we first reached out to a local plumber who came Friday afternoon, who was unfortunately not able to deal with the situation due to the fact we live in a big building with complex plumbing. So then they said someone would come by on Tuesday - 4 days from when we requested help, which wasn't possible for us. So that's when Larratt Bros came to help us with our emergency situation, with Arturo arriving first thing in the morning the next day (Sat). The entire thing took 2.5 hours to fix, with Arturo checking on multiple units in our stack and triple-checking that everything was working as intended by the end. Arturo was so easy to work with, extremely helpful, and clearly knew his way around a big building situation. He put in great effort and care to help us out, and we're very grateful. We're happy to have a functioning kitchen sink again! Thanks Arturo, and to the Larratt Bros for being so responsive and willing to help us at the start of the weekend. read more

We worked with Aaron and Arturo to fix a drain issue in the condo complex that we rent at. There seemed to be a lot of water flooding in the bathroom and we were unsure what was causing the issue. Our neighbors seemed to have the same issue as well. It seems like a common line connects all the bathrooms. Stranded without a bathroom, we contacted our property management who contacted the HOA and we were connected to Aaron who was communicative and worked with the HOA on ensuring we received timely help. Arturo is extremely hard working and helped resolve the issue even though it was late in the evening. He arrived on time as promised. He was professional, communicated the issue, fixed it and cleaned up everything before he left. I highly recommend Arturo and Aaron for their excellent customer service. read more

The first time they came out they were an hour late. I was charged $270 for diagnostics ONLY. They told me they couldn't find parts so I found them myself. On second visit they fixed water flow to tub but couldn't get the water to come out of the tub spigot (it was a simple lever I found) and no hot water. So they had to come out again- there was also a sink leak which they ignored. I would NEVER recommend this company- I called to dispute the $1000 total charge and they gave me a $90 credit. Complete ripoff and terrible service. read more

Five stars for this company !! We've used them 3 times. Once in Menlo Park and twice in SF. Fast response, quick appointment, clean, professional, easy to understand and friendly. They are now my go to plumbers for our property management company ! Thank you ! It's so refreshing to have competent businesses to rely on. read more

Brandon called back the same day, set up an appointment and arrived on time. He fixed two hose bibs outside and cleared three bathroom drains inside. He was polite, efficient, knowledgeable and checked his work. Afterwards, he cleaned up after himself. We will definitely call him next time our irrigation or interior plumbing needs work -- very pleased. read more

I had an urgent issue on a Sunday (right?) I called and worked with Aaron to get a same day appointment - he was timely, professional and resolved my issue on the spot. I will certainly recommend and use them for myself going forward. Plus - bonus they have an app that allows DIYers to resolve their own problems at a very reasonable price. read more

Brandon worked to accommodate us on his arrival because we had another appointment. Arrived when promised, clearly knowledgeable, efficient, did more than he had to probably to be sure the shower doesn't clog up again. Cleaned up meticulously after himself. Definitely recommend them. Sounds like a plumbing company that does almost everything: sewer inspections, indoor, outdoor lines. And they've developed an app, plunjr, which connects you to a plumber if you're attempting a DIY job! read more

Efficient and professional. I really like how they have an app (Plunjr) which allows you to do virtual consultations online. I actually called inquiring about a new water heater since ours was letting out water. Through the app they advised us to first try replacing the pressure valve which I was able to do (with some coaching they provided). When that ended up not fixing the problem they figured out it wasn't even the water heater but the pressure valve for the house that had failed. They came out and replaced the valve. The person who came was very professional and worked quickly to get the job done. With anyone else this would have been at least 2-3 visits (or even worse a new water heater) instead of the one quick visit that it took these guys. They really seemed to be interested in fixing our problem rather than just selling their services. Definitely will use them again! read more

Reached out to Larratt Bros for some non-emergency plumbing services related to a toilet and outdoor spigot. Scheduling was super easy (with a live person) and the plumber they sent out, Brandon, was great! He was professional, efficient, and instructive - not only in connection with the job but also regarding more general plumbing maintenance issues. We got great service and received helpful tips from a true expert. We will definitely hire Larratt Bros (and Brandon) again. read more

Top notch service! We had a severely leaky water heater that we didn't think would make it through the weekend. Aaron the owner came to the rescue day of and he was able to have Brendan come out on a Friday around 3:00 to change it out. We were so thankful for the speedy, reliable and affordable service we received! Brendan was so thorough, clean and efficient with the install, we could not have asked for a better experience! read more

I had a running toilet which they fixed but somehow water started leaking into the wall. They sent guys out 2 more times to solve the problem free of charge. They were friendly and helpful. read more

I downloaded the app and spoke with Aaron over video - showed him the issue and he identified the problem and recommended a solution. Super easy and fast. Highly recommend. Will be coming here for all of my plumbing needs in the future! read more

Aaron came out early this year to do an estimate for us. They were the highest priced of the 4 we got which is okay but my wife was a little creeped out by his presence and coy unprofessional behavior. Personally, I thought he was fine and we were even cracking some jokes, but then I had to head out for them to finish up. Maybe she was over-reacting or seeing something that really wasn't there but she my wife and I support her. read more

I had a big problem of the plumber they sent to our house to fix a big leak. He started opening the ceiling drywall from área I pointed out (A) He kept on opening 7-8 feet by 2 feet. He found a crack of the pipe in the opposite end of A. He fixed it . Then this is how he tested his work. I went upstairs and opened the faucet 2-3 seconds , is there a leak? No. I flushed the toilet , no leak. That was it ! No bathtub filled running water for the test, no inspection of the entire pipe. So I closed the ceiling costed $1000 then the gushing water came down from área A . The company said that was a new leak and his work was done right. Now I know but this is an old pipe , the inspection of the entire pipe , running water test should have been done. I needed to open the ceiling drywall again and fixed the big crack on top of the pipe( picture) The office manager did not take this issue seriously . After I disputed the credit card charge , the owner talked to me saying they have no responsibility on the new leak but invoice clearly stated test was done by the faucet water . After 3 months , visa awarded the credit to me by reviewing all evidence of their incompetency. After that the owner wrote me asking " do not call for repair . I am in the nasty customer's list." read more

Larratt Bros Plumbing - The área of the pipe he dismissed - Plumbing Near Me - San Francisco, California

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Super responsive and very knowledgeable. I had originally tried another plumber, but was told they couldn't get to me for a week. Larratt was able to come the next day, which was amazing considering the leak under the house ended up being worse that I had originally thought. read more

Found unexplained standing water under our kitchen sink. Alex helped schedule a plumber right away. Brandon came out on time, diagnosed we had a leaking old water heater, purchased the replacement for us, installed it and cleaned up all in a couple hours. He was very professional, knowledgeable and efficient. Couldn't have been an easier experience. Will call them again for sure. read more

What's worse than plumbing issues right before Thanksgiving?!?! Two days before Thanksgiving, we discovered a blockage between the property and the street. I called in the public utility - West Bay Sanitation - to help. They arrived within a couple of hours. Over 5 men, multiple trucks with equipment were brought in, many different attempts were made (they are super nice)...but not able to clear the blockage. Travis of Larratt Brothers Plumbing attempted to clear the blockage the following day and was able to clear it in less than 45 minutes. I was shocked and super happy. Travis then corrected another problem that had arisen in the crawl space. If you have ever had a plumbing problem at an inopportune time (e.g. Thanksgiving), you know how emotional it can be. I wanted to hug Travis, but he was covered with sewage so I held back. :-) Travis was a good communicator (he told me what was going on when it was going on), he is honest and he is obviously a great plumber! He tried hard to save me money by scheduling the appointment when it would not be overtime or higher costs. I feel very thankful that I he was referred to me by Guy Plumbing of Menlo Park. read more

These guys are awesome! They have saved my ass a number of times when I had plumbing emergencies that required immediate attention. They are knowledgeable, professional, and friendly and they do great work. They are also honest and fair and don't try to sell you more than you really need, they just get the job done and are on their way, which is something I really appreciate! read more

Great Experience. Fast and friendly. I would recommend them to everyone. No hassle, called and they came. Tech was professional and explained everything to me and got it done in less than an hour. He knew what was needed and got it done. GREAT experience read more

We were referred to Larratt Brothers because our usual plumbers were not insured to work on an issue with our SubZero. Their visit revealed other problems: water heater was leaking, water pressure valve needed replacing. We spent over $6000.00 to correct everything, including replacing our water heater. John and his assistant we wonderful. Days later we had to call them back at which time John discovered the PRV valve they installed was faulty. They were happy to replace it but WE HAD TO PAY THE LABOR!! $275. Whaaat?? Why??? read more

Aaron replied to my on line request within day; listened to my plumbing problem and offered a solution and a day when he could come fix it. All went according to plan and I now have a new lovely kitchen faucet that works properly. Aaron was great - very professional while being personable. I would recommend him to friends and businesses since they do both residential and commercial. Thanks Aaron for a great job! read more

They were nice and helpful when I first called, but then they never called back after two calls to arrange a plumbing visit.

These guys are the best -- if you want quality work, "Go Larrat, bro". We had an intermittent rumble, so I was worried that they would not be able to diagnose and fix it easily. They came out promptly, came at the time they said they would. Travis diagnosed it and made very good quality repair. Now that it has been two weeks without a rumble, I can confirm that it was fixed properly. As we say in the software business, "Pick any two: Fast, Good, Cheap." Larrat Bros are Very Good and Very Fast. Don't crimp on expense when plumbing is concerned. read more

Fast, efficient and professional - a great combination of traits for a plumbing service. Here's how well things went when Larratt Bros. repaired a major water line leak for us last month. Larratt came to us with a high recommendation as we faced a major leak repair on our main water line between our street meter and the house. Based on a leak detection target we'd gotten (from C.R. Cruz) the Larratt team arrived right on time the day after we called them and got right to work. The job was a tough one, down deep and calling for a clever repair technique. The job was completed solidly - no leaks now! Taking care to prep their work area the team treated us in a friendly yet professional manner, setting the expectations and communicating clearly about what would happen. Despite the rainy, cold conditions that day they kept at the job until it was done, including a cleanup where they'd had to pile the dug-up dirt when during the pipe repair. We are completely satisfied with all aspects of their service and recommend Larratt Bros. Plumbing without hesitation. read more

Rob was a real lifesaver! He was super efficient, friendly and easy to work with. We were desperate and they really came thru. Thank you also to Aaron and Sasha! read more

Aaron has been helping me with plumbing issues since 2012. He has helped save my garage on numerous occasions from flooding due to back up in the main drain pipe; corrected old plumbing to accommodate my new washer/dryer and stove; repaired an old leaky faucet; installed a tankless water heater; and helped me troubleshoot my toilet. It has been amazing to work with him. He is friendly and has excellent communication and personality. He does a thorough job explaining the problem and provides options on fixing it. His prices are reasonable. Tom is also amazing and has also helped me on a couple of occasions. read more

I've been remolding my house for a couple years now and after many disappointing experiences with contractors it was very refreshing to deal with Larratt Brothers Plumbing . From my initial contact and phone conversation with Sasha , email from Andrew , virtual consultation with Aaron and work performed by Pete , everything was great . This company was professional , punctual , respectful and reasonable . I would use them again and definitely recommend them to family , friends or anyone who needs any plumbing work done . read more

I had a leaking washing machine connection in my garage and Aaron was able to help me diagnose the problem over facetime! He was super helpful and even texted me a link to the exact rubber washer I needed from Ace. No charge for the call. Highly recommend and would hire him again for non-DIY plumbing issues. His communication was excellent. read more

We had a no-notice drain problem, and the response time was less than an hour. The plumber immediately knelt down to greet our dogs, so we knew things were going to go well -- and they did. He diagnosed the problem accurately, and taught us a thing or two about our house's plumbing. Now, the drains run well. Very pleasant and professional. Will recommend and hire again. read more

larratt bros have an online video call app to help you evaluate and fix plumbing issues yourself, this is a great option. help was terrific, he sent me a link to order right tool to fix, high praise. if i needed an in person plumber, they could send someone, too. read more

My kitchen faucet decided that it was going to do the hula every time I used it. It swiveled where I didn't want it, and swiveled were I still didn't want it, and then swiveled where it made me mad because I really didn't want where it went. That's when I called Larratt Plumbing. I have used them several times in the past and as always, they came on time, fixed the problem and gave me a guarantee. A responsible, reliable, knowledgeable company read more

With the rains that came down this winter, I decided to check the sump pumps. Unfortunately neither were working and pools of water had collected in the crawl space. I called Larratt and they were able to send someone out the next morning. The guy went under the house and assessed. He was able to fix one but needed to replace the other. Got me a quality new pump and happy to report that both pumps are working well after the last two storms. Thumbs up! read more

A friend suggested this company to me. Very pleased with the work that was performed in a timely manner. Highly skilled, professional and courteous service at a reasonable price. Met and exceeded my expectations. Highly recommend! read more

These guys rock Aaron, Rob, and especially Tom are amazing and so............. trustworthy. They are prompt friendly and do great work.

These guys are fantastic! I had my radiators powder coated and they had to be picked up from the powder coating place in South San Francisco (West Coast Powder Coating--AJ is amazing). I had a little mishap with the radiator company that brought the radiators to AJ and then he recommended Larratt Brothers. They picked up my radiators and brought to San Francisco and charged me a fair rate with an accurate amount of hours. They didn't have the hardware to connect the radiators to the off/on valve on the day they delivered. I forgot the previous company took hardware with them and were going to replace with new ones. So they ordered for me and then came back and connected everything. John went the extra mile today. He was missing a piece and then went to pick it up and brought it back in same afternoon. Brandon probably knows my phone number now! He schedules all of the calls and was very helpful. Love this company, highly recommend. read more

Without a doubt the best most professional plumbing Sevice Company I have ever dealt with. Their personel are knowledgeable in all areas of the business of plumbing. If you want the best call this company. read more

Older radiant water heater went out during a cold snap over the holidays. Rich from Larratt was knowledgeable, on the ball, and super helpful. He followed up with me 3 times to ensure we were taken care of. Thumbs up. read more