Highly recommend a massage with Denise! I came in for a 90-minute aromatherapy massage and it was probably the most relaxing massage I've ever received. At the start of the appointment, Denise asked if there were any target areas to focus on - I mentioned that my shoulder and lower back could use some extra TLC and she quickly got to work. I was given 4 options for aromatherapy oils & I ended up picking "calm" as it had a mild, relaxing scent. I could tell Denise had extensive experience as a masseuse as she was able to locate tiny knots and gradually loosen them. The 90 minute timeframe felt like the perfect amount for a full body massage. If you're looking to splurge on a massage and willing to drive out west, the Beverly Hills Hotel Spa is a great option. read more

When seeking a relaxing experience with ultimate luxury, I will go to this spa within the Beverly Hills Hotel. Because of their prices, I will go 2-3 times a year, and when I do, it's worth the wait. Whenever I'm there, the staff makes you feel like royalty. I adore Edgar!! He knows exactly how to work the front desk with great professionalism and class. The women's locker room is supplied with EVERYTHING you might need. Lockers, steam room, sauna, bathroom, disposable razors, toothbrushes, packaged individual toothpaste, deodorant spray, mouthwash, and so much more. This super clean shiny locker room is fancy!!! The relaxation lounge is a bit small, but they supply the area with fruit, refreshments, and other goodies I forget to mention. This time, I received a 90 minute deep tissue massage with hypervolt with Brooke. Talk about life-changing, it was the best massage of my life...seriously. If you want a massage experience of your life, book with Brooke. What a talent with hands!!! Also, you need to book in advance with her, she has a crazy busy schedule. My aesthetician was Michelle. And like my previous Yelp review, she's got the gift to make your skin glow!! I've been seeing her off and on for years. She's very knowledgeable and has the touch when it comes to her facial massages.... Heavenly! When booking with Michelle, you'll need to specifically request her, and she works 3 days a week, I think. Trust me, she's amazing. You'll thank me later. As this place is wildly expensive, is it worth it??? Hands down, absolutely. That's why I go sporadically. While they no longer carry and use La Prairie skincare, they have a variety of a few skincare products lines. They are Natura Bisse, and Skin Authority, to name a few. Plus, they also retail yummy lounge clothing, such as super soft jogger sweat pants, tops, and tees with the Beverly Hills Hotel Spa logo for bragging rights. Those items are exclusive and can only get them at this swanky hotel. They retail skincare and body products, as well as skincare tools. My suggestion.....book with Michelle for facials, and Brooke for life-changing massages and body treatments. So, my overall experience is always a positive one... read more

If you want to have a good spa day and see celebrity and celebrities with their billionaire, friends or if you are a billionaire, this is the spa you want to go to. The service was amazingly expensively richly good. The vibe was. I hope you have a big thick wallet and a huge bank account and like to spend money. read more

Didn't go for the spa, went for the hotel. Old school Hollywood vibes. I'd say pretty decadent.... Service, accommodations, bar, restaurants. Good time. Definitely suggest. read more

I've been going to Beverly Hills Hotel Med Spa for a few years and have never looked better! There technician Elena is meticulous and has given me complete artistry every time from threads to injections. I'm 43 years old and look 8 yrs younger then reality. I ask her to keep the look natural so I stay looking like me-refreshed. 5 stars. The front desk staff is also wonderful. I ask lots of questions and they are patient and informative. read more

The spa is amazing. The esthetician, massage therapist & nail technician are comforting and professional. The spa is small, but has everything you need. It s all new recently renovated. read more

I would avoid the facials, pretty mediocre... it was like having a $190-220 facial technique wise and product wise for a $240 and after gratuity $288. For a really unsatisfying experience and facial service. I should of just had a nail Service but they sold me on it after Answering a lot of my questions but 110% wish I didn't have a facial at the spa at Beverly Hills Hotel. When you pay for what you hope would be a great service and it's just boring and okay. It feels like your being stolen from. read more

This place is definitely a little oasis in the middle of a busy city! Relaxing, high end, clean and great services. My friend has a great massage therapist, however mine had bad breath....yikes! If you can avoid that, you are good to go! My two cents read more

I don't always get massages at wildly expensive spas ...unless someone else is paying! We signed up for a couples massage Saturday morning. We got there quite early for the amenities but they are limited to steam room and sauna. I got green tea while waiting. My masseuse Suy is amazing. I got the right balance of therapeutic and relaxing. It was one of the best massages I have ever had. Eric R. was very happy with his masseuse too and said it was possibly the best massage for him too. It was definitely a fantastic experience! read more

I want to be honest and tell you up front...I work here as a Massage Therapist. With that said, I do consider myself a bit a a spa connoisseur. I've been able to sample the work of many of my colleagues, and I'm proud to say we've got some of the best Massage Therapists and Estheticians around. Add to that all the fabulous (and expensive) la prairie products that are used in the facials and body treatments...Well trust me you can tell the difference between our treatments and the cheap mineral oil (NOT Good for your skin) some of the other local spas use. It's a small intimate spa, good for smaller parties. And of course you can always saunter down to the poolside Cabana Cafe for (rather expensive) drinks. Great place for Star Spotting too! (Oh my God!! Is that really...?) read more

I would never go back. For how much it costs to come here, they screwed up too many things. The short version is that they got our appointments all mixed up to the point where we couldn't stay for 5 hours, and then they charged us anyway, even though we didn't get all of the treatments done. Longer Version: My mom and I went, and were supposed to have different treatments done at the same time (a 90 min stone massage/a facial for her and a 60 min stone massage/ a facial/ mani&pedi for me). When we got there, we were ushered into separate rooms, and nothing was confirmed, nor asked, about our schedule or our appointments. An hour and a half later, I was told that we were done, and okay to shower and get ready. So I spent the next 25 minutes getting ready in there to leave for the rest of my day, and at 2:55, someone walked in and said, "You have a massage appointment at 3:00." Why would I have booked a half an hour of nothing-ness between treatments? I didn't. They screwed up our scheduling, and then CHARGED us for the treatments that we didn't even receive! Additionally, my face ended up breaking out after the facial I did get, and my mani/pedi was a mess. Not okay, not classy, and not professional by any standard. read more

What a great spa in an iconic hotel.. I visited the spa last weekend and had a 1 hour couples massage. Both masseuse were extremely well trained. Prior to getting the massage they asked all the right questions about any previous injuries,focal points for the massage, strength and so on.. Since Vegas has spoiled all of us with such grand spa's in every resort, the Beverly Hills Hotel spa will feel rather intimate. Regardless of the size, all the necessary amenities were all available. We paid $190 per person for an hour massage, which is a bit higher than usual but you have to remind your self that your in Beverly Hills and you should expect to pay a premium price for their services. Can't wait to go back and indulge in relaxation... read more

For the money, I recommend you go elsewhere... I went to the spa yesterday, usually I go to the Montage but they were fully committed. My neck was out of whack so I decided to book at the spa at the Beverly Hills Hotel, a local five star hotel, who had an appointment available at the time I was free. At the spa, the locker rooms is really just an oversized single bathroom stall. No more than 150 sq ft. The lockers are all crunched up together so if there are other people "enjoying" the spa you are all changing and showering in an area the size of a subpar master closet in Beverly Hills. Aside from the locker room being small, the room was FILTHY. There were used towels lying around, open single use mouth wash cans just sitting on the counter tops, dirty razors and beard stubble in the sinks. After changing into the robe provided, which was very comfortable, I was told to wait in their waiting "room." The "room" was even smaller than the closet sized locker "room," this "room" was the size of a coat room with two small chairs and a side table between. The massage was O.K. Nothing special. My masseuse was a very nice lady, however. She asked me what area were in need of more work. I told her my shoulders and back. I had a deep tissue massage. The amount of time the masseuse spent massaging my feet was unusually long, maybe about 15min. The time massaging my neck was about 10min. She really focused on my legs and feet which was not what I requested. I've been to feet massage parlors and paid $30 for a one hour foot massage. I really wanted to speak up, but honestly I was just counting down the time until I could get out of the spa. Really this place is like a VERY overpriced foot massage parlor. read more

Yes, it is expensive....but if you want the "Star" Treatment, this is the place to go. Every time I've recommended this spa to a client, they've become raving fans. p.s. Ask for Carla...she's amazing and will make sure your comfortable and well relaxed. read more

Probably the most luxurious spa in Los Angeles! Private cabanas, steam rooms and hydrotherapy tubs accompany the vast (and expensive) menu of treatments. They exclusively use the Swiss skincare line La Prairie. Treatments range from traditional massages and scrubs for both men and women to signature options like the Caviar Firming Facial and Diamond Perfection body polish...blah blah blah. You get the point. This place is coed and expensive! read more

Divine! Well, I just adore the BH Hotel in general for their original old school luxe. So, I thought I'd try the spa, figuring it would be average, at best. This was one of the best facials ever! First, the staff is friendly and accommodating! Not snobby at all. The facilities are modern and comfortable. The waiting area is more inti mite than B-W or one of those other places. Beautiful tea and sweet little books keep you company while waiting. My facialist, Candice, was an angel. She massaged by face while deep cleaning it. Magic little fingers. I would definitely go back to her. No question. Of course, they use all La Prairie products. Nice, light scents, soothing. And, there's no hard sell. Candice recommended items (organized by "immediate need" and "long term need). OK, so I happened to have bought one product, but I really, really needed it! I felt pampered and special. A really nice treat. read more

Massage with Jeff = Perfection. The spa is in the hotel and is small. The services you pay for are basically all you get, but they are top notch. The sauna area is also in the shower/locker room. No pool privileges. I went there for a massage and facial and then lunch afterwards on the patio of the Polo Lounge and had one of the most relaxing "me" days ever. One note: it is co-ed. A gentleman was walked through the sitting room while I was in my robe waiting for my massage. Awkward! But as long as you know. The facial was $200. One hour massage $190. I would go with an hour and a half massage if you can swing it for total relaxation. They validated parking bringing it to a $6.00 fee, although if I had never seen my car again, I would have been happy to never leave this beautiful hotel! read more

always give me exceptional service!!!! so clean, neat and private!!! i love the food, the parking, the employees!!!! and i love bumping into stars when theyre caught ::) lol read more

The customer service here is fantastic!!! The people are very nice and they make you feel extremely welcome and comfortable. The facial I got felt fantastic and the woman that gave me the facial was a sweetheart! It wasn't the BEST facial I've gotten, but it was definitely the most relaxing. There's only three reasons for the 3 stars. 1. The price is just ridiculous, 200 dollars including tip for a 30 minute decent facial? Come onnn. 2. It is so small. There is no privacy at all. The waiting room is clean and beautiful but it is extremely small and uncomfortable when full. I had to step outside and wait outside at one point because it was so awkward. If you have lots of money and just want a relaxing time I would definitely recommend this place. But if you actually want a good facial for a good price, this place is definitely not for you. 3. They don't validate your ticket fully. You still have to pay 15 dollars for parking not including tip for valet. read more

The BH Hotel Spa offers great massages! I love deep tissue so i usually get male masseuses but at this spa the women are great! they go just as deep as the guys but have smaller fingers so they can get into the hard to reach areas! the best massages I've ever gotten have been here! i highly recommend this to everyone that loves massages! read more

This is the most luxurious spa experience I ever had, not by the size or variety of services of the spa, but by the quality of services and skills. There are private cabanas, steam rooms and hydrotherapy tubs. They only use exclusively Swiss skincare line La Prairie, which products usually costs at least $300-$400. I did the firming facial and the caviar massage. The facilities are incredible and they go out of their way to make you extra comfortable. The only thing is that it is very expensive, but the experience was totally worth it. read more

Guys don't go there! Their masseurs are really bad, they don't know how to massage. The locker room is dark and tiny like a dungeon. The service is definitely not 5 star!!! Go somewhere else instead! read more

I came here expecting the best of the best and was quite disappointed with what I found. The spa itself was pretty and comfortable and the people were friendly enough. However, I treated myself to the signature, 60 minute facial and it left a lot to be desired. I get facials about 5 times a year and I am a picky consumer. I expect my facial to be relaxing, and my skin to be glowing after. I was bothered first by the length of my treatment. I was in and out of there in about 40 minutes total! Not enough time for a thorough facial especially when I was paying for the 60 minute treatment. There was NO facial massage other than a 5 second one when the lotion was being applied. AND my therapist left the room the entire time my mask was setting...at least 15 minutes! Needless to say, I would not recommend going here for a facial and paying a ton of money for a service that would be much better elsewhere. read more

My wife absolutely loves this place! Whenever an anniversary or birthday comes up and I haven't bought her a gift yet I stop by the spa on the way home and give her a gift that she loves and never gets tired of...take notes guy! read more

This is my third time staying here. I have to give a major shout out to Bethany. She had been amazing to me on each and every stay!!!! This time Sam and Albert assisted me as well and as usual, I wouldn't choose a different place to stay. These people are very customer service oriented. I travel often for business and I don't Of the leave reviews. Kudos to your crew. They are doing an amazing job representing your brand and they should be valued. Thank you all for your kandor. read more

I come here monthly for a threading from Rima. I have also received a manicure from here. I love both and Rima couldn't be any more accommodating. The receptionist people are always so polite and happy. Now I have been back at least once a month. My sister and I love the threading done by Rima ! We can't live with out it. She is such a pleasure she is such a graceful threader you can barely feel it and it's relaxing. read more

This spa has top of the line products and an atmosphere which is exceptional. They above all aim to leave you happy.I felt appreciated and pampered from the minute I stepped in. Expect to pay a little more to get the best location and service. My massage left my tense back well rested. A serene experience every person should try at least once in a lifetime. read more

I recently went there and got a deep tissue massage from one of the therapists named Denise. She was absolutely AMAZING!!!! She is by far the best therapist that they have on staff. I've been to La Prairie multiple times and everyone always does a great job but I still don't feel like all of my knots have been worked out effectively when I leave, until the other day when I had an appointment with Denise. She went straight to my trouble spots without me even telling her where they were! If you go here, ask for her... you WILL NOT regret it!! read more

What a wonderful indulgence. I have been to some amazing spas but this one definitely is at the top. They use all La Prairie products which I use at home and are amazing. I was lucky enough to get a gift of the "Total Escape" package as a birthday gift and it was pure heaven. 60 minute massage, 60 minute facial, 60 minute mani-pedi. The staff is helpful and provide top notch service. Ask for Christy Lynn to do your facial, she is wonderful! It is very pricey as far as spa services go, but it is worth it. Consider ordering food in if you are doing a spa package, I was there for about 5 1/2 hours. read more

This is a great place to step out of the buzz of Los Angeles, and get "re set." The hair salon at the BH Hotel also is top of the line. I had my hair botched big time at a little rinky dink salon on Palm Canyon in Palm Springs that had "hipster" pretensions (loads of attitude- the owner of that places dirty ratty hair should have been a clue), and here at the BH they were able to repair it to being acceptable. I am so glad I did not have a shoot at that Palm Springs disaster - worst hair cut in my life since a teenager. These guys saved me. Thanks! read more

I'm so disappointed with my experience at this spa, especially because I absolutely love the hotel. The spa is tiny, two amenities - sauna and steam room - but they're not great quality and you get zero privacy. There aren't any chairs to even sit at in the locker room and the waiting area 'where you wait before your massage while on your robe' is connected to the hallway where all people walk through (not just spa people, anyone in the hotel!) , the worse part is that they left the door open and I was there sitting on my robe extremely uncomfortable. I got the Beverly Hills facial, I specifically asked if there is a massage included as most facials do and they said yes, well I got a total of 45 seconds massage, and she went on to continue onto my face. She did not provide any information on my skin type or any observations, she asked if I wanted extractions - duh! - if I need them of course I do. Well she 'did extractions' except that she only took 20 seconds doing it and by the end of the session I had blackheads on my nose still, the worse part is that she was extremely harsh with the exfoliation and I swear I think I have marks on my face from it still now a few days later. I'm so sad and disappointed, my poor bf paid over $250 I think for this horrible facial :(. Absolutely never again read more

Wow, I'm really surprised by the glowing reviews. The facilities were no-frills compared to other spas I've been to (although to be fair, none of the vastly superior spas I can think of are in Los Angeles). It was like getting a Michelin star meal out of a food truck. When I think luxury spa, I don't envision a 10 x 10 foot waiting room with 90's looking metallic chairs, sitting in the dark with no view, drinking cold tea and reading poetry books about why marriages suck. The changing/locker room was also very small and underwhelming. I would have given this place a 2-star rating, but because my esthetician was so great, I think they fall somewhere in the middle. The facial treatment was really relaxing and worked wonders on my appearance - I feel like it shaved off 3 years. I'd almost like to say that it's worth going back just for a facial, but at their price point, I'd feel a little cheated. Improving the facilities would help elevate this food truck spa into a sit down restaurant; I think the estheticians deserve a better backdrop to match their talent. read more

i took my husband here for a local getaway and i had one of the best deep tissue massages i've ever had. i'm a member of burke williams and since we were staying at the hotel i decided to try the hotel's spa, albeit very pricey. the facilities are cramped, there's just one shower in the tiny locker room & there's no spa/whirlpool (only a steam and sauna room). but the service rooms are roomy and the massage table was way more comfortable than BW's. in addition the massage therapist was very skilled. he has big, strong, spider-like hands that manipulated the stress in my deep tissues away. and so far (as i'm writing this as i'm sitting in my bungalow room) the beverly hills hotel's staff have been nothing but very friendly and eager to please...la prairie staff included. read more