Very good storage company. Units are clean, access is good to load or unload your goods.read more

Michelle was very helpful solving my problem, efficiently, quickly and very friendly thank you so…read moremuch. you are awesome !

went looking for a unit, Tina did an outstanding job walking me through the units and the prices…read moreshe was very friendly and patient with my million questions Valerie was really nice as well |

I set everything up online! When i arrived i only had to be in the office for less than 5 mins to…read moreget the lock exchanged. Very efficient.

Have been coming here for years now. Marn always goes above and beyond for her customers. I always…read moresee her maintaining the units and cleaning multiple times throughout the day. Never had any issues that weren't fixed right away as Marn is on top of it here. Definitely will continue doing business here long term.

Wanted to find a nice storage area and decided to check out your business in West Sacramamento…read more I was greeted by a very pleasant, professional young Lady named Marn who answered all my questions about storage rates and other concerns I had. This business is clean and well kept and I will be doing business here in the near future.

The assistant manager was very pleasant and helpful in determining the size of unit needed…read more Was able to check out the unit before renting and it was spacious and clean. It was a lot cheaper then I thought so that was an extra bonus. The rules and regulations were explained.

I can't even believe I'm typing this. Today I drove in and when I parked noticed a man leaving the…read morerestroom with a toiletry bag. I told myself to be sure to email the staff because I've suspected people are living in the units. Well, then I went up to my unit. I haven't been here in awhile but came to do a drop off. THERE ARE MICE DROPPINGS IN MY UNIT. I took videos and photos. It appears they're in the corners of other unit's doors as well. I took pictures and everything. It's after hours and a holiday so I can't contact anyone. I've had my stuff here for years and never had an issue. I don't know what to do.

I've been renting a unit here for two months, and so far it's been good dealing with Andy (who…read morechecked me in) and the other staff. I also appreciate the phone call from their office after I incorrectly place my lock on the unit's door. The old, giant elevator large enough for a car is pretty cool.

This place is a fortress for your stuff with a wonderful staff!…read more My husband and I needed a place to store our belongings for 2 months while we transitioned from our loft to our new house (which was still under construction). I knew this was the right place to house our belongings when I asked the manager during the tour if they had issues with pests or theft, and he was mortified and responded "what kind of storage unit would we be if we had pests and theft happening?!" (A response I had not gotten from a different storage unit I toured before finding R and 21st storage). He then went on to share with me all the security and pest prevention measures they take. Booking the unit was easy, the price was reasonable, and it's very clean and professionally run. They have ample available carts and do a great job with security. They also have ample parking. Also because there's only one entrance and limited hours, we felt especially confident in our items staying secure and in quality condition. Cons - the hours are somewhat limited (particularly on weekends when they close at 4) and because it's a fortress vs. drive-up it does take a bit more effort (and time if using movers) to get stuff into the single freight elevator, down the hall, into the unit etc. All that to be said, it was the "cons" which gave us a much better sense of confidence, security, and anxiety reduction leaving our belongings here. You will absolutely get an arm workout from the lifting the elevator rolling door up and down though! We can't say enough positive things about the experience and it's great that it's located right in the heart of midtown!

Cheryl and James were do easy to work with at Public Storage on West Capitol…read more In Sacramento California Safe and clear neighborhood. Closed Circuit Camera Surveillance Affordable price for large 10 by 10 Space Highly Recommend

Way too expensive rent keeps going up with no warning!! Ask for rental reduction but $-50.00…read moredoesn't cut it moving out

The customer service that I received from the gentleman who runs with facility is subpar. I threw…read moreaway a box in the garbage. He then notified me to pick up my box or I will be fined. I picked up my box and I said it was ridiculous. He then proceeded to tell me "if I don't like it to move out". This is not how you treat customers.

The manager Nick was amazing and very helpful.. Made sure we got the best deal for what we needed..read more

Having to relocate during the Thanksgiving Holiday was a trying time to say the least. However,…read moreAshley Ruiz at Extra Space Storage eased the pressure the day after Thanksgivings, on Black Friday with the best customer service, patience, and compassion. Ashley, took her time showing which space would be the best fit. She showed client control options. Which keeps the airflow cool or warm. Ashley's patience was unmatched. She guided the process with knowledgeable instructions and information for an easy move in and move out. If you are in the Sacramento Natomas area make sure to take advantage of their services.

My husband and I had our best storage rental experience yet with Kelvin at Extra Space Storage. He…read morewas so friendly, helpful with our questions and as easy to work with as it gets. We look forward to continue to work with him and Extra Space Storage Rental moving forward. Thanks so much again, Kelvin, for all your help! It is very much appreciated, especially in this day and age!