Very helpful when I bought a new iPhone for my hubby. And, they'll help him transfer data and learn…read morethe tricks on his new phone!!

Apple tech issues? Tired of shlepping an hour to Corte Madera? Look no further -- visit cafeMac in…read moreSonoma on Broadway! So I finally upgraded my iPhone from 13 mini to 17 pro mac. In the process, I took all of my family's numerous USB(A)-Lightning charging cables to my local environmentally friendly recycling center. A week later, I realized that my cordless keyboard and cordless magic mouse both still need to be charged using USB(A)-Lightning cables. Duh! Groan. I had moved to Sonoma where I discovered that there isn't an Apple store nearby. For several small issues, I've had to drive an hour to Apple Corte Madera or waited until I needed to go to SF to visit the Apple Chestnut Street location. Both tend to be crowded. I drove an hour to Apple Santa Rosa, but their staff left me underwhelmed. I couldn't find a used USB(A)-Lightning cable on FaceBook Marketplace that was near enough to me. My environmentally friendly recycle center in San Rafael (Renew) isn't open on the weekends, where they also sell a variety of used cables. ChurchMouse in Sonoma didn't sell the right type of used charging cable. So ... I drove to Apple Corte Madera, where the salesperson *ostensibly* listened to my problem and then promptly sold me the wrong charging cable. They sold me a USB(C)-Lightning cable, insisted that it was the correct solution for what I needed, never asked the year of my destop Mac (it's on their system), the year of my laptop (it's on their system), or what kind of Apple block plugs I have at home. Spoiler alert ... I now realize that they are all USB(A). Rather than drive to Corte Madera AGAIN, I wisely tried out cafeMac on Broadway in Sonoma. BINGO. The owner and staff members are super friendly and understanding. They are great with tech. They are good listeners, unlike some of the staff at Apple stores who are young, new, overly confident (and sometimes wrong), and constantly trying to sell me additional things that I simply don't need. cafeMac happily offered to exchange my "wrong" USB(C)-Lightning cable for the "right" USB(A)-Lightning cable, at no charge. I asked if they needed my receipt to show that I'd bought it directly from an Apple store just a few days prior. They didn't need to see it. Their customer-oriented attitude and friendly nature immediately put me at ease and make me want to come here for all my Apple tech problems and purchases! Their location on Broadway is excellent and street parking is easy. Kudos to owner Jim Witous and his excellent staff for such a smart idea -- providing real service to a geographic area which is not served by Apple. I am so glad to see cafeMac able to service the many Apple users in Sonoma and Napa. I was surprised when I moved here to Sonoma to discover that Apple has no store in either Sonoma or Napa and has no plans to service these areas. I'm proud to support my local stores and impressed with their service attitude. Sonoma Proud!

I decided to go ahead and review this company since I have lived in Sonoma for 18 years and I have…read morea strong computer background (previously Software Developer, Network Administrator and I.T. Director). From the other reviews, it seems you will either luck out and have a positive experience and give them 5 stars or more likely have a horrible experience, give them one star and never come back. I used to use them for my network support at my office and I purchased one of their own branded PCs. It was pricey, but I thought I'd get good service when I needed it. I am qualified to do all of my own technical support, but am too busy and wanted their help. Since I didn't want to drive to Santa Rosa or Marin, I went in a couple of times and was generally happy. Since I have worked in the Silicon Valley in the past, I thought that the owner, Chris, was just a quirky techy guy. Once, I needed to connect to one of my PCs remotely, and had no time to research how, so I paid them to handle it. After they charged me hundreds of dollars to come out on-site and install some third-party software that never worked, I found out that Remote Access was a free, built-in feature of the Windows operating system, so I stripped off their product and set it up myself. My "final straw" happened when their PC started making a very loud whining noise. I wanted to have them look at it, but couldn't afford to be without my workstation for days. I called and explained the situation to one of the technicians. I asked how busy they were and was told that they were days out in getting to repair PCs. I asked if I could "get in line" before actually bringing the PC in. Since it still functioned, I didn't see the point in my having to do without my PC while it sat on their shelf for days until they could get to it. As a repeat customer, this did not seem like an unreasonable request. He said to stop by in a couple of days and he would take a look at it. I went in two days later. Unfortunately, Chris was the one at the counter and I couldn't talk to the technician I had spoken to on the phone. When I explained my situation, Chris flew off the handle, shouted at his employee and then berated him in front of me, demanding to know if he had promised to allow me to "cut in line" in front of the other customers that were waiting for their PCs so that he could look at mine. I felt really sorry for the employee. After I had had enough of listening to his tantrum, I said that I would just take care of it myself. "Good luck with THAT" he shouted at me as I walked out of the door for the final time. I had to work on a Sunday, but I went to Fry's Electronics and got the replacement cooling fan that was causing the problem with no downtime of my PC. I like to shop at local Sonoma stores. I don't expect the best prices, but I expect good, personalized service. If you decide to go ahead and risk a very unpleasant and unprofessional experience, be sure to rent the old Seinfeld "Soup Nazi" episode so you'll know how to behave as a customer of this place.

I have been taking my computers to Sonoma Computer store for 13 years, Chris the Owner, couldn't be…read moremore helpful!! I make the drive and trust him with all our computers!! I can't tell you how many times I have taken in a computer that wouldn't even turn on and Chris and his guys brought it back to life!! Thank you Chris and Sonoma Computers!!

Frank installed a Tubbutec midi mod into my Juno 60, and also fixed an issue where one of the…read morevoices was very noisy due to an aging capacitor. The service was top notch. Frank was super easy to communicate with, and it was incredible talking and learning about vintage synths with him during the repair process. Would definitely recommend him for synthesizer repair!

I took my Yamaha digital piano to Frank so he could replace the LCD screen which was starting to…read moreglitch. He knew exactly what he was doing, and he did the job quickly and at a fair price. I recommend him to anyone needing keyboard or other audio equipment repairs.

Recently, my beloved vintage Sansui AU-D11 integrated amplifier began sounding distorted, and…read morecontinued to deteriorate over time. So I began searching for a local repair shop (I live in Novato) to see if it could be salvaged, or if it was simply too old to continue functioning properly. Fortunately, I brought it to Rashid for analysis, and he was able to correctly identify and fix the problems for a reasonable price. I am very happy because my 2 backup amps (a Yamaha and an Onkyo) don't sound nearly as musical. Thank you, Rashid! Highly recommended!

I just took my stereo in for repair. This is after video &audio repair work on it. I was charged…read moreover $300.00 for repairs. The stereo never played right after repair. Just took my stereo in to a real stereo repair shop. The repair center told me that it has never been opened for inspection. Complete rip off !!!!!!

Finding someone to fix an appliance is daunting. I contacted LG for a referral for a repair to my…read morerefrigerator and the recommended Linet. Everything was great; communication, knowledge, friendliness and cost.

I don't write Yelp reviews but felt compelled to after a really great experience with Linet…read more My LG OLED TV suddenly died on me after the initial warranty expired, which meant I'd have to pay for any repairs or replacement. Thankfully I bought it on a premium credit card with an extended warranty benefit so decided to go through with it. LG's site pointed me towards Linet to attempt a repair. Alex was very helpful in trying to diagnose and explain the problem. Ultimately a replacement board didn't work out, so the most likely fix per Alex's experience was a very expensive panel replacement, at which point a new TV made more sense. Even still, Alex was very helpful with my extended warranty claim process which required documentation. Alex was experienced with this process and even advised me on how to get through it more quickly by telling insurance to call him for additional information they were seeking. Got my claim fully paid out shortly thereafter. Thanks again, Alex!

Daniel did a few small jobs for us in Oakland many years ago, fixing some problems another…read moreelectrician created. When we needed to upgrade our panel recently to 200 amps I thought of Earthstar but I figured by now with inflation and Daniel's many years of experience, and working from Sonoma, they would be too expensive. Someone who was working on our house (when I started looking for electricians) knew of Earthstar and said their electricians were great and they also had this super nice and helpful front office guy, John, who made working with them a pleasure. So, now add that overhead to the pricing...I was sure they'd be too expensive for us (although probably worth it). But Earthstar had the lowest price of the highly-rated Yelp electricians we got bids from! We ended up with the rarest contractor experience: an "A" in professionalism, quality, and value. John was indeed such a pleasure to work with as was Taylor, who did the wiring. Taylor also has carpentry experience and not only did a fast and expert job on the panel, but also did a great job replacing the siding around the panel where the house angles out. I really appreciate that he paid attention to the things that concerned me and went above and beyond in those areas. I'm trying to think of another project so we can use them again.

Preface: This rating schema needs ten stars. ;^)…read more I contracted Daniel to assist me in ensuring a very dated, derelict, freewheeling small wind turbine in Berkeley, CA was safe to perform work. Daniel is a champ!! Understatement. If there were 10 stars in this rating schema, Daniel would own this! Daniel is INCREDIBLY accommodating, and REALLY enjoys his work. He was not only gracious, malleable and competent, but quite adept at thinking on his feet. This was MOST appreciated, because prior Lic C10s I had come through did not offer the same thoroughness, care and consideration. It was clear, in the past, once these historical electricians grasped the magnitude and complexity of what was involved with decommissioning this installation, they turned tail, 'attained escape velocity' and the homeowner did not see them again. Not Daniel. Daniel even went under the house into the crawl space to try to trace all the connections, too. Additionally, he went above and beyond the call of duty and was able to extricate the wind turbine brake cable which, unknown others had made unsuccessful attempts in the past. Wow-squared!! I can say with 100% confidence that the wires from the wind turbine are capped off, and the connection from the AC connection to the phaser/inverter is capped off. The installation is now safe to work on without being concerned about the flow of electrons from the wind turbine or from the PG&E electrical distribution network. This was a HUGE decommissioning milestone in this project!! Couldn't have done this without Daniel's help. Word on the street is, he also does work for Grid Alternatives. Can't have a better recommendation than that!

Out of business, apparently. I found the store empty on 08/12/11…read more I'm guessing that the eventual opening of Staples, probably, was the deciding factor to close the computer repair business. It's too bad because the present competing business is Sonoma Computer Store, that has a mental case owner.