This is the first location in Texas and it has only been open for about 3 months. We took a lovely walk along the canals and then were looking for a lunch spot. I had this place Yelp bookmarked and I had not seen the Toyota Music Factory complex before now, so we drove the mile over. The place was empty at 2pm on a beautiful Saturday - I imagine it is quite busy when anything is playing at the TM venue. We ordered the southern fried chicken sandwich combo (to split) with fries. ($18 including tax and tip) The southern sandwich comes with pimento cheese and I find that hard to resist on any menu! - Splitting the sandwich was plenty of food to not leave you too stuffed. Casey was working the register - and maybe he was helping in the kitchen too. Our sandwich came out pretty quickly and was super hot. It was very crispy and a bit sticky, not too hot, very tasty!! Quite large too - the chicken thigh extended out quite a bit from the bun. The fries were Crinkle shape (my fav!), nice and hot, not too salty. FYI, with a combo you have a choice of only fries or mac and cheese (though there are other side options available al la cart). There was a card on the table to register to win $100 gift cert, so we both registered. Casey came by after to ask us to register, when we said we already had - he said we were entitled to a free banana pudding for doing so. Then he bought out TWO banana puddings. WOOT!! I think the 2nd pudding will be better tomorrow when the vanilla wafers have time to absorb more into the pudding. The free puddings got them the extra star. Casey was great - and really seemed to care that the few customers in the joint were happy and well taken care of. Bathrooms were clean. Couple suggestions: that they had ketchup as a "pump option" - rather than all individual packets. And boy oh boy I would have LOVED a DIET dr. pepper on tap (they had regular). read more

See all

This place is so awesome and so good! The customer service is outstanding. Came in today to try their The chicken fried steak sandwich- Nashville style! Let me tell you what! It's everything and more. It's perfectly made for a Texas size feel! Everything blends perfectly together! Asked for fresh fries and they came out perfectly salted! Absolutely enjoyed every bite! This place is clean and is the perfect place to enjoy some hot Chicken! They do have one item on the menu that's bone in. I will be trying that next time! My server Cassey was wonderful! Loving the sweet ice tea and can't wait for the beer on tap to open. Please come and enjoy! Great for solo or groups and they do have a bar area top that you can dine at as well! Cheers read more

See all

The Budlong Southern Chicken is a fried chicken sandwich chain that serves Nashville Hot chicken sandwiches that uses chicken thighs instead of breast. This is the first location in Texas. My Overall Rating - 4 Stars (Atmosphere, Service, Food, Return) Atmosphere - The Budlong Southern Chicken is located behind Bar Louie in the Toyota Music Factory. Like all restaurants at TMF, try to get street parking, otherwise you have to park in the garage, which can be busy on event days. The restaurant itself is a long, quick serve style restaurant with booths along the sides, tables in the middle, and cool Budlong art and murals on the wall. If only it had better parking.... 1/2 Star. Service - The staff is super nice. We went on a grand opening day where the line was to the door, but the staff were all smiles, were super patient with our orders, and made sure we would enjoy our meals. Like most quick service restaurants, you order, give them your name, then wait for your food to come out. 1 Star Food - I ordered the original Nashville Hot chicken sandwich with Cajun potato salad. Kudos to Budlong because the thigh meat works. The chicken was hot, plump, juicy, and contained a good amount of heat. The soft, spongy bun held the chicken and slaw well. The slaw cooled the heat a little, and the cold, creamy Cajun potato salad cooled it a lot. IMO, it was a perfect paring. I chose the buttermilk ranch. And while I didn't dip my sandwich in it, my teens ate it with their hot, crispy crinkle-cut fries. But the star of my meal was the fried corn bread. Served with sweet butter, who knew boring cornbread could be transformed into such greatness? The only downer was the chocolate pie. The dough was very chewy and the chocolate a bit gooey. Otherwise, a great meal! 1 1/2 Stars. Will I Return? - Yes. While I'm not a fan of the parking at Toyota Music Factory, I'm happy that I now have a great local option (I live in Irving) for Nashville Hot Chicken. I'll be back for that fried corn bread! 1 Star read more

See all

Amazing chicken spot with even better service! Stopped by to grab their second hottest chicken sandwich and one of their breakfast sandwiches. Both were amazing and super fresh!! Pro tip: be sure to grab their breakfast sando with fried chicken and egg. The presentation is unreal and it is way too Yummie!! read more

The Budlong Southern Chicken - Irving - Chicken sando and breakfast sando - Chicken Shop Near Me - Irving, Texas

It was okay. My original chicken sandwich and fries were really good. However my daughter did not like the nuggets. Place was dead on a Sunday. We were the only ones in there. Not somewhere I need to come back to. read more

Great sandwich - The Picnic with Nashville Hot Sauce. The fries were really good. Fresh, hot, and crispy. Atmosphere fine. A bit hard to find via GPS but just head to the backside of Bar Louie. Efficient friendly service. read more

The Budlong Southern Chicken - Irving - PICNIC CHICKEN potato salad, cajun seasoning, bacon, mayo and pickles - Chicken Shop Near Me - Irving, Texas

Great sandwich, THE WORST SERVICE AND WAIT FOR FOOD WE HAVE EVWR EXPERIENCED We came dying a break for lunch. We came over and used the single kiosk to order our food. They are next to a convention center and only had one person making food and no other employees. It was insane. It got to the point that people from the conference started exploring food, pulling food from the window, working the screen to call out orders, going into the fridge to get condiments for orders! Literally the customers were working because the dude cooking was making one sandwich at a time... he was cutting a tomato, cooking one chicken breast at a time... it was like they had no idea how to make food for more than one person at a time and they had no idea that they are near a convention center and that there would be a ton of people at given times. Sandwich was great but NEVER go here is there is a line or during a convention. EVER! read more

This is another restaurant in the Toyota Music Factory. We came on the Grand Opening Weekend. The restaurant has a Fast Casual setting. As mentioned in previous reviews, they use chicken thighs instead of chicken breasts. We got the Nashville Hot heat level. The combination of with the Cole Slaw was perfect. The French Fries had special Garlic Batter on them and were tasty as well. For sides, The Mac and Cheese had a little jalapeño flavor in them. The Potato Salad seemed to have a little dill and was delicious. You can't forget to mention the Fried Corn Bread. This was a great idea. We finished with The Banana Bread Pudding. Everything was great. We will definitely come back. read more

Great restaurant when you want a quick meal, but quality. Visited here while in town for a conference and was thoroughly impressed with their menu and variety of offerings. It's a clean facility, plenty of parking, and surrounded by many other businesses. Service was great although I don't think they were expecting a massive lunch crowd. I had the Nashville Hot Chicken sandwich with Fries which was really good. Definitely give this restaurant a try if you're in the area! read more

See all

We went here around 2:30-3:00pm it was dead, only one other customer in the place. Ordered chicken tenders (plain for two kids) and a sandwich (for myself). The tenders were so over cooked they were almost black, the kids couldn't even chew them, they were so dry. The kids ate all the sides and then I got them some food in our hotel restaurant afterwards. Honestly for $50.00 for this food is insane. Just go somewhere where you know you're gonna get decent food. Don't go here. read more

The Budlong Southern Chicken - Irving - Burnt chicken tenders - Chicken Shop Near Me - Irving, Texas

Food was not good at all. Flavorless, burnt, no salt available. The service was ok Manager not available. Don't go, go to Church's chicken instead read more

When Anthony posted about this place opening, I knew we had to try it. Boy oh boy was it good. Their grand opening was today so it was busy. Because they have a great staff, it wasn't crowed. They did a great job of taking orders quickly and getting food out. The staff were fantastic. We have "enough" chicken places in Irving. Turns out, maybe now we do. Their chicken isn't like any other chicken I've had. I had the Budlong Original chicken sandwich. It was a wonderful blend of flavors and just the right serving size. The Mac & Cheese was good. Coke tasted like that Coke you get from Mexico. You know, made with real cane sugar instead of the stuff Coke is usually sweetened with. Yummy. My wife had a sandwich that she enjoyed but I don't remember which one it was. We got the banana pudding. Boy oh boy. Was it good. That just may have been the best banana pudding I've ever had. We'll definitely be back to try so many of the other items offered. We'll start next time with popcorn chicken and fried cornbread. read more

This place is a hidden gem! The food was fantastic! Made fresh. The sauces were delicious. The price was so affordable. It was clean and so comfortable. Everyone needs to come check this place out! read more

The Budlong Southern Chicken - Irving - Half eaten popcorn chicken. I was too hungry to take the pic first. Popcorn Chicken - Chicken Shop Near Me - Irving, Texas

See all

Great fast casual fried chicken restaurant. Unique how they use chicken thighs instead of breast on their sandwiches, and it actually makes it more flavorful. Some other unique items worth trying like fried cornbread. Service was quick and attentive, would definitely go back read more

The Budlong Southern Chicken - Irving - Fried Cornbread - Chicken Shop Near Me - Irving, Texas

See all

Ok this place is standing on business when it comes to food and customer service. The food is tasty and the manager is lovely, he made my ordering experience educational and nice. read more

The Budlong Southern Chicken - Irving - That's their potato salad. I ordered the garlic parm chicken. Everything was delicious. - Chicken Shop Near Me - Irving, Texas

Excellent food/Excellent service. Food extremely fresh and hot and big portions. My only suggestion is more local marketing, including surrounding cities. We had no idea this gem has been here since last October. The only way we found out was we do Advantage Dining and you were on that....ps. Thank you for that. read more

I had the Picnic and it was great. I had the classic and it was spicy enough for me. Will be back to try other sandwiches on the menu.

The food is amazing, the staff super friendly. The cook and the lady on the counter, both very nice. This is my new spot for lunch!

Amazing chicken & flavor. A must try. Chicken was top notch. The pricing matched the flavor. Mac & Cheese was just okay though.

Pretty good. Wasn't too busy when we went at around 12:30pm on a Wednesday. Chicken was nice and hot big tenders.

Picked up food to go, the egg was totally burnt, not just slightly either. I took a bite and got a terrible burnt taste. The chicken even tasted burnt. The biscuit was stale too. I also added a classic tender but it was too spicy to eat. I think they must have used the wrong seasoning on it. So basically a wasted $10. read more

The Budlong Southern Chicken - Irving - Burned egg - Chicken Shop Near Me - Irving, Texas

Great sandwich and lots of options. The Nashville hot had just the right amount of spice. Would recommend! read more

The Budlong Southern Chicken - Irving - Southern Style and The Budlong Original - Chicken Shop Near Me - Irving, Texas

First time here great experience, great good, great customer service. The only thing about this location Toyota. Music Center is the limited parking spaces available . read more

Food was very good. Banana pudding was very good. Service was great! Ambiance-radio was too loud. But he did turn it down after we asked.

Extra charge to sub for the white meat instead of dark. Chicken is juicy with a thin batter that has crunch and flavored with just the right amount of heat. Seasoned crinkle Fries were cooked to perfection! read more

The Budlong Southern Chicken - Irving - The Budlong Original Sandwich. - Chicken Shop Near Me - Irving, Texas

Super friendly staff with great customer service, really good food with a nice variety, clean building and tables. I work in the area and will be stopping back again for lunch! read more

I got my BudLong Southern Chicken Sandwich to go. It was delicious, very tasty! I will be going back for more. I want to try the Cajun potato salad. They have a great menu. Nice atmosphere! read more

6 out of 5 stars! Holy cow, this place blows Chick-fil-A out of the water! Best chicken sandwich I have ever had in my life. Please bring a franchise to NC! read more

Excellent chicken sandwich! It was so juicy! Fries were really good too. I highly recommend the cornbread as well!

New favorite place. Where to begin. I've had the original chicken sandwich in "naked" (unsauced) and with the classic sauce. Both were great. My husband got the Southern Style and that is my new favorite. The fries are better than your standard fry, the mac in cheese was phenomenal, and hush puppies? Don't skip those - ever. And don't forget the banana pudding. I *hate* bananas but love this. I truly don't think there's a bad thing on the menu. It's a new place and I can't wait to try more things here. read more

Chicken fried steak sandwich with garlic parm flavor, and potato salad delicious! Nice addition to the Irving area. read more

The Budlong Southern Chicken - Irving - Chicken Shop Near Me - Irving, Texas

I wasn't impressed with the food or service. The cashier had a hard time understanding the English language. I guess you get what u hire. I support restaurants that are more diverse and hire all races of people. Bye! read more

Great Location if you are looking for Spice or Ready to turn up the heat Get the Original Budlong Chicken Sandwich Extra Hot will definitely have your nose running. The Chicken N Waffle cone was good too Husband stated he needed more chicken but I think he just wanted more cause it was good. One thing I would recommend is invest in Cheese fries would definitely boost this place up even more read more

First time trying it because I passed by the westin. One of the best Nashville hot sandwiches I've ever had. Try it with the roasted garlic parmesan. Def worth it read more

I ordered takeout and it wasn't late, but even though the fla or was good it seemed as if the bun was old and hard. I would have liked it if they did not give us the last buns sitting in the back. read more

Honestly this place is an absolute hidden gem. Not sure why it's not more busy throughout the day but genuinely one of the best chicken sandwiches I've ever had. They use a thigh on the sandwich which is so tender and you can always upgrade to the breast. I highly highly recommend this place for the food and the amazing customer service. I found it recently myself and now come back at least once or twice a week. The guys who are running this spot deserve more traffic with how good their food and service is. read more

So flavorful. I had the picnic chicken sandwich and it remind me of summer at a barbecue.

The customer service was great! The place was clean. I got the Budlong original (heat level - classic) with fries. I did not like the comeback sauce. I got this as a dipping sauce for my fries. My sandwich had the same sauce as well. Since I did not like the sauce as much, I did not enjoy the sandwich. But I will be back to try their other menu options. read more

Food at Bud Long is the star. Everything has a well made sense with attention to details including basted tenders, homemade ranch, and delicious sandwich combinations. It's worth making the drive for a solid chicken combo as well as the friendly staff. read more

I love it here and it's Halal! Definitely good food and a great price. I suggest the original and the breakfast sandwiches.