Bugman seems to be a great organization but unfortunately I was assigned a representative who wasn't at par. The representative who serves the Corona areas made the process very difficult. I paid $4,000 to secure the attic from rodents but I was not given a receipt. I literally have no record for the work done. I cannot submit my tax bill or energy company rebates. I contacted the rep several times over many weeks and each time he would promise a response and a fix but then I would never hear back from him. I would be the one who always initiated a follow up and then be faced with yet another excuse. On the brighter side, Tony, the carpenter who fixed holes in the wall left by rodent protection team, was amazing. The Bugman seems to be a worthy organization but individuals who are not performing and are left uncheck are dragging the hard work of others in the organization working tirelessly to create a good name for the company.​ read more

The Bugman - Pest Control Near Me - Anaheim, California

Had the Bugman out to check on the rats I had in my attic. They came out last week, assessed the situation on how they were getting in. They did a detail search and found eight entrances. Jesse Saladana came out today and made all the necessary patches and even went beyond what was needed and added another patch, just to be safe. I am very impressed with his work ethic. He worked quickly, quietly and kept me updated on the work he was completing. Highly recommend Jesse and The Bugman. read more

Had them out to give an estimate for service. I booked the service for over 2 weeks out and then canceled it a week in advance. They charged my credit card $950 for service I had canceled and never had!! Admitted their "mistake" but can't even say how long a refund will take. I wouldn't never use them after this experience! Meanwhile this is a large amount on my credit card -- which can impact my credit. Credit card company can't do anything for 10 days after the charge went thru. read more

Ignacio has been doing my yearly termite inspections for some time now and is always very pleasant knowledgeable and thorough. This last inspection he found an area under the house that was getting very wet and not from the rain. I would not have found this on my own. I am grateful that he took the time to find out where the leak could be coming from, now I just have to fix it. I hate plumbing! read more

Ignacio Lopez provided great termite inspection service, arrived on time, was courteous, and performed his tasks in a highly professional manner. He would be welcomed back any time. Bugman is the best. Bruce M read more

Not the best, still see roaches. Expected better since they had good reviews, not very satisfied

The Bugman never disappoints! We utilize them for our quarterly pest control as well as our annual termite inspection! They are ALWAYS efficient, friendly, awesome & helpful - even educational when needed! Even though it was a monsoon on Monday- Rafael was on time & provided quality work from start to finish for the termite inspection. Rafael took care in our home & even wore shoe covers because of the rain- so appreciative! He provided the results & recommendations - never rushed even though he was probably cold from the down pour! We will always recommend & use The Bugman! They are top tier with top tier associates! Thanks Rafael! read more

We got a note saying that Chris came and serviced the exterior of our home by de-webbing the outside. However, my front door area is still covered In webs. 10/10 would not recommend to anyone. EDITED TO ADD: tank you for coming back the next day to finish removing all the webs and nasty bugs. read more

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Narciso came today for my annual termite inspection. He was knowledgeable, thorough & extremely professional.

Yesterday bugman technician Isai Garcia performed the annual termite inspection at my home. He was on time, professional and thorough which I greatly appreciate. read more

Our Bugman guy Jay is helping our bee/ barrage. Super service and expertise from technician expert Jay here in CDM. Marc & Gail . . . read more

The Bugman - Hats off to our Bug Man PRO "Jay"! WOW bad/bees here in Corona Del Mar. - Pest Control Near Me - Anaheim, California

We live in a Home Owners Association in Huntington Beach, with about 100 town homes. We discovered a large section of honeycomb on the ground late Friday afternoon, with hundreds of bees swarming all over it....next to many homes with children! We fortunately found The Bugman who came right out and took care of the problem! Jay Jones was The Bugman technician and was WONDERFUL! A few neighbors got to see Jay in action and talk to him, and were very IMPRESSED with Jay and the service we got from The Bugman. We will definitely reach out to The Bugman again, and highly recommend them to anyone! Thank you Jay and thank you Joyce who answered the phone and our call for help! read more

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I was very pleased with the excellent work of Arturo Gonzalez. The work involved a furnace not shutting off. The problem was quickly solved and completed once the parts arrived. Arturo managed to give a temporary fix until the parts arrived. There was no pressure to install a new furnace, a situation which sometimes occurs when service personnel sometimes exhibits. I would not hesitate in calling him again. read more

My annual termite inspection was not completed. The inspector hasn't called me as promised. The last two times I called the office, during office hours, I was put through to an answering service. Although I left a message, no one called back. read more

Adrian came to our house to treat a few areas for termites. He was extremely respectful, thorough, and explained everything he was doing to us. He found an area which had not previously been discovered and treated that as well. I would highly recommend him and the Bugman if you are looking for a great company with fair pricing! read more

Narcisco Rodriquez came out to do my annual termite inspection. He was thorough and treated everything he found. I always feel much better knowing I'm doing this annually instead of tenting my house, because the termites come right back, so this is a better and easier option. read more

I've been using Bugman since at least 2008 and have really limited any pests or bugs around or in our house. Recently we had Narciso Rodriguez come out and perform the annual inspection, he was knowledgeable, pleasant and very professional. From annual inspections to quarterly maintenance to admin and billing, these folks are top notch - I highly recommend. read more

I am one of The Bugman's first customers starting back in 1991. I have had annual termite inspections every year since then. They do an excellent job and Art, in particular, is phenomenal. I would highly recommend using them for termites! read more

This is an update on my awful experience with The Bugman. Among the other problems - see prior review - they never responded/reimbursed me my $350 annual fee (a fee I had refused IN WRITING) so I clawed it back with VISA and after 3 months, it's officially mine. This company has no integrity. No respect. There are many other choices when it comes to termite tenting/treatment. I strongly advise you to choose someone else. read more

Over the years, I have had Bugman treat my homes and in every instance the service has been outstanding. This year I had a new technican, Isai Garcia. He too was outstanding, as was Michael my previous technican. Isai was thorough, and took the time to explain everything in detail as to his findings from the inspection. I found Isai very knowledgeable, detail oriented, and highly professional. read more

My first contact was with Eddie the inspector and he was very thorough and showed me all of the possible spots the rodents were getting in. He's really a pleasure to work with. When I decided to do the rodent exclusion, Rudy came and did a great job. I chose to do the trapping myself for the creatures still left inside-humanely-using AB live traps that I found on Amazon. It takes patience and a few weeks. My personal public service announcement: If you choose to do the kill method, please do not use poison (other animals can ingest and die) and use high quality traps that kill instantly. It's worth paying for the rodent exclusion even though it feels expensive. Trust me. The goal is to prevent rodent infestations in the first place and they can get in anywhere! A few follow-up appointments were required and I've been very satisfied. Their follow-through and customer service is excellent. read more

Ignacio showed up on time. he was efficient and explained the treatment he was using.

We've been customers of The Bugman for several years and we're very happy with the service. Jeff is our service tech. He's outstanding! He's always friendly and professional, and provides very thorough service, and he always listens to my concerns. He lets me know when he's on the way and always arrives on time. A great company! Highly recommended. read more

I have been in property management for over 10 years and have utilized The Bugman at many of my properties with great success. Their dedication to solving the problem and explaining costs accrued is second to none. I must say however that at my current property I have hit the jackpot when it comes to technicians with Jesse Campos. He not only is extremely communicative with myself in the office but also takes his time to address any questions my residents may have. I am beyond thankful for his expertise. It sounds odd to say that I look forward to a pest control service but with a technician as personable as Jesse it's hard not to. Thank you, Jesse, and The Bugman for getting the job done right. read more

I have had other Control companies but Bugman is by far the best. But what what makes them the best are the staff. Art is my termite inspector and i can always count on him He not only does an excellent job but very patiently answers all of my questions. And most of all his results are above reproach. I want to thank Bugman but also Art for a job well done Respectfully Tom Cuda read more

Jesse is great! Always professional, thorough and informative. His before and after service communication is extremely helpful. I would recommend the bugman to anyone looking to keep pesty bugs and spiders off your property. read more

My husband and I have been updating our home over the last couple of years now and decided it was time to inspect for termites after noticing deterioration of our attached pergola in the front courtyard, eaves and a space in our living room. After reaching out to them with our concerns, the bugman quickly scheduled Ben C. to conduct an initial assessment of our property. Ben was very professional, punctual, communicated with me throughout the duration of the inspection, answered all of my questions and gave me very detailed information on next steps to rid and protect our home from termites. Soon after our initial assessment and decision to move forward, Mario M. was scheduled as our technician to rid our home of both drywood and subterranean termites (gross!). The subterranean damage was extensive and Mario made sure to thoroughly treat all areas of our home as well as answer any remaining questions I had. Both representatives were great and we would be happy to have them treat our property again. We will definitely continue to use the bugman for our pest control needs and recommend them to our friends and family! read more

We have used The Bugman for years, both at our Laguna Niguel home and our current San Clemente home. We have subscribed to their annual contract services for the past 15+ years for both homes. Their service over those years has been good, or so we thought. We decided to sell our San Clemente home and a termite inspection report was required as part of the escrow process. The Bugman conducted the annual inspection in June and it was now August when we decided to sell. We thought there would be no problem with the report. When Jason from The Bugman arrived at our door and announced he was here for the "Escrow" inspection, something just didn't sit well with me. I thought, is this a different inspection from the normal ones they do on our contract? After Jason spent almost 30 minutes just under the eaves of our garage, it didn't feel right. Normally they would be done with their entire inspection in this time or slightly more. I asked Jason what was going on. He seemed like he didn't know what I meant. I told him normally the guys come through and give it a lick and a promise compared to what he was doing. He told me they have had issues with other inspectors not doing a proper job. That's not my problem, I thought. After an hour of banging holes and further damaging the wood around my home Jason presented his findings. Their recommendation was $4000+ to tent the house, plus an additional $8500+ of wood work. I was astonished. I asked him how that could be when our June report (only two months prior) was relatively clean. Again, he hemmed and hawed about how they had inspectors not doing the proper job. Again, not my problem. We pay for the annual contract service to avoid this type of situation. Jason and I walked around the house and he pointed out the damage. He pointed out an area on our back deck, the main structural beam, needed to be replaced due to water damage. Huh? This was never called out in the June report and there has been no rain in the last two months. My wife spoke to several people in management at The Bugman. Everyone she spoke to didn't see any issue with shoddy service they provided. The bottom line is The Bugman will hold you hostage if you use them for an Escrow inspection, and their annual service is not thorough. They know you need to get a clean bill of health to close escrow. They held us hostage. I will never use or recommend them ever again. This is a warning to all of you that are considering using them. If you would like to see my June report vs. the August (Escrow) report I will gladly email them to you. Contact me at gmorganga@gmail.com. read more

We highly recommend The Bugman! Our technician, Jorge Hernandez, is an excellent service man and representative of The Bugman's service philosophy. He is attentive and very communicative. read more

We've been using the Bugman for over 20 years. They always answer the phone with a friendly hello and help answer questions and solve problems. We have the quarterly maintenance service as well as the yearly inspection. This is the second year that Narciso Rodriguez has been our inspector. He was on time, very courteous the whole visit and explained what he was going to do. At the end of the visit he explained what he saw and made recommendations. We will continue to use the Bugman for many years to come. We are very happy with their sevice read more

Having our unit checked over due to rodents and explaining to them issues happening within our kitchen under our sink , most activity centered around in drawers as well urine and mice poop. Technician was so helpful by telling us mice don't climb ! and to just wash our hands when we asked about the health issues relating to the dangers of rodents to your families health ! and left a black box with us for over a year now , and never collecting it or checking on it. so two key input the technicians so knowledgable in extermination so much so , it just shows so well ! thanks so much for your awesome techs who give such great advice to people (customers) Mice don't climb just wash our hands when rodent droppings and urine all over your carpet , yet our dog just needs to learn to wash her hands right , so helpful info they gave us ! read more

Narciso Rodriguez provided exceptional service. He texted to update us on his estimated arrival time and was punctual. His inspection was thorough and he treated two areas with termites to our complete satisfaction. He was professional, responsive to requests and very respectful of our property, and also very friendly. We were completely comfortable having him work inside our home. The Bugman has always provided excellent service and we recommend them and this Tech Narciso Rodriguez without reservation! read more

Arturo Gonzalez performed my annual termite inspection. He was very thorough and provided good suggestions on maintaining a termite free environment. This is the second time he has come out for our annual inspection and always is professional and seems to go above and beyond his normal required assignment. read more

I have used The Bugman for both my termite and pest control needs for about 5 years. The technicians always arrive on time and are friendly and professional. Narcisco was my last termite inspector and he went above and beyond to provide top notch customer service but all of my pest control technicians have been fantastic as well. read more

So far so good. TONY was the inspector that came out to assess wth was going on and confirmed our suspicions. He explained things, provided options, took pictures to show us what we couldnt see, provided opportunities for questions and made himself available for follow ups. He ensured some clerical things were completed before we signed off on contracts. Because he was so thorough, we finally decided in going w bugman. ART and DANIEL were our wood repair guys. There was some damage was not on the original contract since it was not visible until they removed the gutter. Art was communicative and fixed it all wout incident. He takes initiative to ensure things were done properly. While removing an old satellite our screen got damaged and he fixed it. He also made sure that he showed what work was done before they left. Again, explaining what they did and how they did it. We also signed up for the bimonthly pest service. We were w someone before and after being at home due to covid it was apparent they did nothing. This was evident from the massive mounts all over our back yard and what the bugman tech JORGE identified as fire ants. He explained how he knows they are fire ants vs other pests, explained what needed to be done, and before he left provided tips for keeping them at bay. Its been a couple weeks since he was here but the yard is now useable. Now the last part is tenting. I am hoping it goes smoothly just like the rest of the services rendered. read more

The Bug Man services our property for pest, termite and rodent. They do a great job, annual check-ups, inspections and maintenance with return visit whenever we spot termite droppings or those cockroaches come a calling to our home. Narcisco just visited us for the annual inspection and treatment. Great job, very professional, detail-oriented and friendly. A+ for Narcisco and The Bug Man. read more

We signed up for termite tenting and insects with The bugman! They were fast, professional and efficient in everything that they do. Thank you for all your hard work! I would recommend them to anyone for any of their services! read more

The great work that we've recently received from Mr. Arturo Gonzalez on our termite inspection was great. He was informative, prompt, courteous and professional. read more

We just had our annual termite inspection and Isai was our technician. He was just great: very respectful of our home, thorough in his service and open to any questions I had about our inspection. What a great representative for The Bugman! read more

We've been using the Bugman for over a decade. We buy their yearly coverage and they come right out when there's a problem. Their inspectors, especially Ignacio, are thorough and courteous. They never leave a mess. Highly recommend. read more