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    The Burger Den

    5.0 (1 review)
    Open 7:00 am - 12:00 AM (Next day)

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    3 years ago

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    LongHorn Steakhouse

    LongHorn Steakhouse

    2.1
    (28 reviews)
    1.2 mi

    First time here for the wife and I. We're waiting to pick up…read moreour dog from the groomer and figured we'd stop by for a quick bite while waiting. It was 2pm and not very busy at all. The host was very hospitable and seated us immediately although the table we were seated at was a little wet and sticky. My wife and I both ordered iced tea with lemon. Tea was ok but was not served with lemon. I reminded the waitress and after 5+ minutes we got our lemon. We both ordered the 1/2 pound burger lunch special, hers with a cup of shrimp and lobster chowder and I had a Caesar salad It took ~30 minutes to get our food which seemed like a rather long wait for 2 burgers a cup of soup and a salad. My wife absolutely loved the shrimp and lobster chowder and the Caesar salad was fine but could have used a bit more dressing. The burgers were absolutely not amazing. I'll go with a solid "meh". I'm going with 3 stars because of the slow service, so-so burgers (I have had tastier burgers from Costco), but these negative points were somewhat mitigated by my wife's glowing review of the soup. I don't expect we'll be rushing back here anytime soon. Total came out to $36.30 including tip.

    I call longhorn and spoke to a manager by the name of Joan, (17 Feb$) I explain to her the horrible…read moresituation of my order! I receiving a undercooked lobster, instead of a fillet steak, I got it receive a sirloin steak, no broccoli. I called and expressed my concerns to her, gave all my information and that was over a month ago. Yet, I have received no comment or a gift card in regards to my disgusting order. I do have pictures of the undercooked Lobster on my phone so if they need to, I can share it as well as the over cooked steak . It was not a fillet steak! As I explained to the manager, a customer complaint should be a compliments, allowing you as the manager to adjust to providing " outstanding Service"!

    Photos
    Not trying it would be a crime! Our Outlaw Ribeye is bone-in, well-marbled, fire-grilled, juicy, and delicious.
    Not trying it would be a crime! Our Outlaw Ribeye is bone-in, well-marbled, fire-grilled, juicy, and delicious.
    LongHorn’s New York Strip is fire-grilled to enhance its distinctive flavor, this thick cut is a steakhouse classic.
    LongHorn’s New York Strip is fire-grilled to enhance its distinctive flavor, this thick cut is a steakhouse classic.
    Got the biggest steak in the game wearing our name! The LongHorn porterhouse combines a bone-in strip and tender filet in one thick cut.

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    Got the biggest steak in the game wearing our name! The LongHorn porterhouse combines a bone-in strip and tender filet in one thick cut.

    The Burger Den - fooddeliveryservices - Updated August 2026

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