Food was tasty! Ordered the Butler burger with sweet potato fries and it was a 10/10. Got the peach cobbler cheesecake. It was good but I would not advertise it was peach cobbler. Just cheesecake with peaches on top, no crumble or oats. read more

A friend and I decided to visit downtown Saugatuk during offseason. We knew the town would Not be a bustle of activity but didn't expect a virtual ghost town. With few lunch options, we decided to give The Butler a try and Wow! Best decision we made all day. The service was great - friendly and attentive. And the food was outstanding. My friend loved hers - a patty melt burger, which she had served on a brioche bun instead of the standard rye bread. She shared a sample of her burger with me and it was very good. I can imagine if the burger were cooked to medium or medium rare instead of the well done my friend ordered, I too would have called it delicious! I ordered the Mac and Cheese with brisket and candied jalapeños and - what can I say? It was really one of the best things I have ever eaten. The combination of flavors was wonderful and the added crisp of the not-very-hot jalapeños added a tasty texture. Do yourself a favor and go to The Butler and order this. Trust me. I will be back to the restaurant and will probably order Exactly the same dish! Wonderful. read more

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This evening, we requested a table on the upper patio with a view and were told it would be about a 10-minute wait. When seated, we were placed at a table that appeared to be the only one on the patio not getting any sunlight. We asked to move to one of the open tables in the sun and were told no because it was a different server's section. Since my wife and daughter were cold, we switched our order to "to go" almost immediately after being seated. Despite that, we waited nearly an hour for our food. After already paying the bill and leaving a 25% tip, my order came out as an entirely different sandwich than what I ordered, and the sweet potato fries were soggy. We were told the food would come out plated and that we would have to box it up ourselves to take it to go. We were given clamshell containers, but no bag, napkins, utensils, or condiments. My wife's burger was also missing the sauce that was supposed to come with it. The waitress was apologetic and even offered to pay her own cash to make it right, but overall the experience was disappointing and we needed to eat. Grrrr... At least my daughter liked the chicken strips and fries, so there's that. read more

We went during a blizzard, so expectations were already low. There was maybe one other couple in the restaurant and at least five people working, yet everything felt oddly chaotic. Our bartender kept saying they were so slow that everyone kept making mistakes--which was strange, given how empty the place was. Our order was wrong multiple times. The cheeseburger was greasy, and fries we didn't order showed up tasting like rancid oil. The onion rings we did order came out after we were basically done eating and were completely burnt and inedible. The chicken salad arrived with no chicken and kind of a sloppy mess. When we mentioned it, a plate of dried, overcooked chicken breast was brought out separately. The food overall felt like cheap diner food, but the prices are not cheap ($17-$24 for burgers and salads).The draft beers are good . We normally avoid eating here because the food is pretty abysmal. In the summer, the only real benefit is the patio. This visit just confirmed why we don't eat here--gave it another chance and now we are done read more

Great outdoor spot with beautiful waterfront views. I ordered the raspberry and goat cheese pizza, which was incredible. If you feel like branching out with your pizza order you have to try this one (I promise you won't be disappointed!). Portion size is great, but definitely shareable. The service was efficient and the staff was friendly. read more

The Butler - raspberry goat cheese pizza - American Near Me - Saugatuck, Michigan

On a road trip and decided to stop here for lunch. I must say we were impressed. Would definitely come back. Beautiful location, great food, and amazing staff. read more

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Food is honestly alright. Nothing bad but nothing amazingly good either. The food took a while to come out. The views are beautiful though! Great summer vibes. read more

Great food, fair price, open air atmosphere. However, it took a while for food to arrive after ordering.

The views are stellar. Nestled right on the water, it's a tourist hot spot without a doubt. We came in the winter so the town was quiet with not a lot of commotion. And subsequently there was no wait to grab a table at the Butler. I've only ever been outside on their massive patio in the summer that they recently built, so this was the first time dining inside. It was definitely dated inside. Carpets throughout with an old school supper club vibe. The food was good, not great. Nothing noteworthy. Our family ordered got the Butler burger, mac and cheese with brisket, pickle fries, caesar salad, and the stuffed mushrooms. The service was probably the highlight. Our server was incredibly nice and even spoke Spanish to our uncles who were visiting us from Ecuador. He was super attentive and on top of everything. You should check them out in the summer and enjoy the patio views. Hold off on going during the winter if you're able to. read more

The Butler - American Near Me - Saugatuck, Michigan

My partner and I came to this place over the weekend, while visiting the area and after reading many raving reviews. If the party is not large, you cannot make reservations on Open Table. Since we were a small party of two, we walked in and gave them our name. They put us in the system, said the wait would be an hour to an hour and thirty minutes. I was mind blown by the hostess time estimate because they called us within an hour and seven minutes. The place reminds me of Krusty Krab in SpongeBob, it's wooden paneling and dark décor. The service was okay, I wish our waiter would have been a tiny bit more attentive. You cannot tell me you're that busy to have runners deliver the food and to check up on the table every so often (before @ me, he was not that busy and the place was not that busy). As for Appetizer, we had crab stuffed mushrooms, they were watery with a great amount of cheese on top. I would have opted-in for a breadcrumb top rather than cheese. My partner has to finish the App. For Entrée, I had the Horseradish Peppercorn Burger, it was very flavorful and cooked as recommended - medium. The side, sweet potatoes, were so stale and overcooked, it seemed like they were out all day and the cooks refried them. (again, do not @ me, I worked at Arby's back in my prime, so I know a stale, overcooked, recooked fry). My partner had the Southwestern Salad with grilled "over seasoned" chicken and missing black beans with a grand amount of red onion. Overall, no, I did not like this place and would not recommend this place to anyone visiting the area. I wish the company all the best in their success. read more

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starting last night for dinner with two of my girlfriends. There was about a 15 minute wait before we sat on a patio closest to the boats. We quickly got greeted by our server and ask for a drink menu. Once you brought that back to us, we ordered two Michigan Mojito and a beer. We then decided to order three different pizzas to split - the raspberry goat cheese, pickle prosciutto, and pulled pork barbecue jalapeño. All of them were very delicious. We did have to ask her raspberry sauce as they forgot that. It was a bit chillier, but overall everything was super clean. The view of the water was beautiful. Definitely recommend if you're in the area. read more

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Stopped in for an early Tuesday dinner and were seated quickly. The Ambiance, views and music was also very good! Service was fast and we started off with a bowl of Clam Chowder soup. Very hearty and good soup! The wife had the Butler Burger and I had the meat lovers pizza. The burger was good with a side of kettle chips. The thin crust pizza was good also and plenty of meat on top. Nice Job Butler. We will be back. read more

The Butler - Butler Burger - American Near Me - Saugatuck, Michigan

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Today was a mixed bag. The clam chowder was some of the best I've ever had. On the other hand, our onion rings were soggy and not crispy. It was definitely not what I was hoping for. read more

There were nine girls that dined here for lunch. People arrived in spurts, so there were appetizers that were started that included the deviled eggs, the hummus, and the pickle fries. These are really tasty choices and I really enjoyed how they did the pickle fries and dressed up the deviled eggs. They had fantastic sauce. I got the shrimp oh boy I wasn't a huge fan of the bun for some reason. It just tasted to firm and I could've gone for a less debt run texture so everything in the inside, but those sweet potato fries were so good. Our waitress was fantastic keeping up with us and getting us all the things that we needed to start chowing down on our food. I would say that the restaurant was a bit dim in the area that isn't close to the windows. One of the girls dropped the cap to her lotion and could not find it so we all had to try to use it all. In all the times that I visited Saugatuck, I have not yet been here to dine so I'm glad that I finally got the chance and I would totally come back again. read more

The Patio is always busy, needed patience waiting for a table for a nice view! It's worth it though. Service a bit slow, even at the bar. There were few open tables yet we had to wait almost an hour for our turn. Well, short staffed as always. The delicious cocktails compensated the wait. Food were good. We had the white fish dip, fish and chips and bruschetta. We like them all. Will I ever go back and experience the same thing? Absolutely! This is the best spot in Saugatuck. read more

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Great service, and good food. Really nice on the patio next to the water. Next time I'd like to try their signature cocktails. read more

The Butler - American Near Me - Saugatuck, Michigan

We really appreciated the lunch manager on duty at The Butler being flexible, and letting us have lunch on the patio with our pups. Everything we ordered was super tasty and fresh. It was a cool day so the patio deck was not open, but the wind was blocked well from the front area so it was pleasant outside. The crab stuffed mushrooms had a lot of flavor and cheese on top. They were cooked just right and easy to get out of the mini cast iron skillet. The Cobb salad I ordered with chicken was very fresh, with crisp green lettuce leaf and the dressing was delicious, with big chunks of Bleu Cheese in it. You can choose your dressing. My husband's fried walleye dish was also very good, not greasy and the plate was filled with crispy French fries. It was a pleasant lunch and we would dine here again, for sure! read more

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Came in an hour before closing. The staff was very very sweet and attentive. The drinks were good and appetizer we got hit the spot. Only complaint we had was when we asked if bacon was on top or mixed in the spinach artichoke dip, we were told it was only on top but there was definitely bits sparkled on top and a little in the dip. The salad and burger were yum. The amount of food you get is worth the price. Your belly will be full when you leave. Definitely want to come back in the summer to try more drinks and the whitefish dip. read more

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This has a lower rating on Yelp and sadly after dining there I can see why. It has a prime location on the marina downtown which is what probably draws most diners in. The server was amazingly friendly and in good spirits. However the meal was just ok. We had a party of 4 that ordered 3 salads and one sandwich. This took almost 40 minutes which did not make sense, considering three were salads. I personally got a bowl of clam chowder and a Caesar salad with shrimp. The soup was good and hot. The salad was lackluster. Specifically the shrimp were the most rubberized plastic pieces of shrimp I have ever eaten and made me wonder if they were cooked well ahead of time. The rest of my party just all shared the same "meh" reaction to their food. So aside from the service we left wishing we had chosen another restaurant. read more

The Butler - Clam Chowder. Caesar salad with practically rubber shrimp. - American Near Me - Saugatuck, Michigan

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The Butler is a fun spot that overlooks the Kalamazoo Lake. We came during the off season, but there was a buzz here as it was the evening of St. Patty's Day. Hubby got the Butler Burger (which instead of bacon had a slice of deli ham as its signature.) He said the burger itself was good, but didn't really get much from the slice of ham, wondering out loud if it should've been more thick and grilled rather than a Sarah Lee shaving you'd find on a school sandwich. I liked my St. Patty day themed drinks and my clam chowder and salad. No complaints with my meal! Service was spotty at best, but we made it through and everyone was kind. It was a kid free evening. So we ate and left happy to explore Oval Beach as it was an unusually warm and beautiful evening. read more

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Dropped in for lunch today with friends. Had the chowder and the red water salad. Both were great and the service (our server was Raymond) was awesome. We went because it was convenient, but I would return for the food. read more

Ate here with my family yesterday. Food was fine, and there were no major misses--just lots of small ones. 1. My daughter asked for kettle chips and got fries. 2. I asked for a medium-rare steak, got a medium steak. 3. No steak knife. 4. No sauce (steak frites comes with sauce). 5. The guy who brought out food noticed the missing knife and sauce. Said he'd get them...never did. Eventually, we found a manager, who got the sauce. Never did get the steak knife. 6. We asked the waiter for the check. Fifteen minutes later he returns and...asks if we'd like the check. I tipped generously. Again, not the end of the world. But not a great experience, either. We won't be back. read more

We were visiting a few weeks ago and had lunch here. Our server was great, and the food was amazing. The brisket sandwich is seriously one of the best sandwiches I've had. We will definitely come back if we are ever in that area again! read more

Considering the location and atmosphere, we had a somewhat disappointing experience. We came to Saugatuck to see the sunset and grab a quick bite to eat. We decided to come to the Butler given the location and beautiful balcony with view. We sat at the bar upstairs and didn't receive our menus for several minutes. The bar itself wasn't exactly busy so I was surprised it took so long to get the bartenders attention. The menu is very limited offering typical bar food. We ordered four drinks, two beers and two mixed drinks. The margarita was well-made. However, the Mojito was subpar. We were initially intending on ordering food, but our bartender did not return to us for several minutes again so we just chose to have our drinks and leave. The chairs were rather uncomfortable, it was very noisy, the bartenders walked by us several times without acknowledging us, the drinks were disappointing... Overall, we just didn't enjoy our experience. The location has beautiful views, but the ambience/vibe of the establishment just isn't there. We come to Michigan often to see family but will not return here. read more

Wow. $60 for two skinny margaritas. Very shady bar tender with red hair and a man bun upstairs. He charged the bill up with manipulation to get a higher tip close to closing time. Charged us extra. Unknowingly used more expensive tequila ($8) extra than another $12.50 each for doubles. Make sure you know what alcohol they're using! They intentionally run the bill up without you knowing. $30 drinks, the most watered down tequila I've ever had. The double was less than a single. read more

The Butler - $30 watered down skinny margarita. - American Near Me - Saugatuck, Michigan

Went to The Butler while vacationing in Sawgutuck and had an amazing time. The stuffed mushrooms were an amazing appetizer and they definitely are one of the best for burgers. The hostess was vey accommodating to our request to sit by the water. The view was amazing watching the ships sail by throughout the meal. read more

The Butler - View of the water from The Butlers' patio - American Near Me - Saugatuck, Michigan

Amazing food, cocktails, mocktails and service! Highly recommend their lobster roll, and coleslaw. The scenery is perfect, right on the water. Their sangria drink was delish as well. Our server and host were both really nice. Can't wait to come back!! read more

The Butler - Lobster roll, coleslaw, whitefish dip, burger with fries. - American Near Me - Saugatuck, Michigan

We liked our lunch here! Food was good and bathrooms were clean. They had a very large outdoor seating area, we chose to sit inside for the AC. It was calmer in there than the busy patio structure. It's clear this is a top choice for tourists! read more

I've been to The Butler many times years ago but not since they were purchased by the Redwater Group. They have always had a nice outdoor eating area but a very nice addition/remodel was made to this area. Unfortunately, it was too cold to eat outdoors so we went inside. We were seated at a nice table with a nice water and boat view. Our drinks came quickly as we studied the menu which I'm pretty sure is more extensive than the last time I was here. Our friends ordered Grilled Flatbread Turkey Club and a Burger. My wife had the Southwest Chicken Salad and I of course had a burger. My friends thoroughly enjoyed their flatbread and burger. My wife thought her salad was one of the best she's had in a long time. She is never happy with chicken added to salads in most restaurants but thought the chicken and salad here were excellent. In my mind, the Butler has always been known for it's burgers and todays burger totally justifies that reputation. Perfectly cooked (rare-medium rare) and wonderfully seasoned. Not just a perfectly cooked pice of meat but wonderfully flavored sandwich. Service was spot on-drink refills came just before you needed them. Our server was super friendly as well. Glad we came back here. A perfect lunch with good friends. read more

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Service was great. Outside tables with water and marina view is great. Place is super busy. Homemade pizza was good and burgers were good. I ordered the perch dinner with sweet potato fries. Fish was not crispy and coating was falling off, but tasted good. Fries were cold and soggy, disgusting honestly but I do not send food back read more

An amazing restaurant. Run by red wave. Who run Boatwerks. The bar menu seems identical as are the desserts. I had a wonderful bowl of chowder. Lots of good size clams. Creamy. I loved it and was enough for a meal. Had the half Caesar. A generous portion but the dressing was all in one spot didn't really dress the salad. Wife had the lake perch. Six large pieces along with good fries and onion rings. Really good. Drinks were good and nice pour. read more

The Butler - Perch platter - American Near Me - Saugatuck, Michigan

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Bachelorette, party of 7. We were sat at the bar, immediately (we were only getting drinks). Jacob (bartender) & Nick (manager) were awesome! Honestly, they made our evening. Drinks were great! Vibes were vibing. We didn't order food but food being brought out look good. Stop by & see them!!!!! read more

The Butler - American Near Me - Saugatuck, Michigan

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First timers! We went on a busy weekend (we get it!) but the restaurant said they didn't take any reservations so we decided to try our luck and see if they had any tables. Upon arriving the line was LONG like all the way to the entrance of their inn. However we didn't realize that all of the people in that line had already checked in with the hostess and were just waiting for a table! We literally had to push our way through to get to the hostess to ask for a table. Maybe they need to ask people to wait behind the entrance path where there's a huge open area? We were quoted 30 minutes and they said they would text us when the table was ready so we decided to wait in the big open area. We got the text within 15 minutes. We made our way back. We were seated upstairs and although we didn't get the pretty views it was still nice. The server came over and took our drink order she was very nice! They have a really good selection of food too. When she came back with drinks we placed our food order quickly! We ordered the perch platter, the signature burger and a kids steak with a fruit side. The food did take about 30 mins to arrive and it was not very hot but still okay. After getting our food we saw our server once after we flagged her down for ketchup and then she checked in on us at the end when we were ready for our check. Overall the food is decent. They had live music too which I'm assuming is why it was so busy. In general maybe just a little more organization upfront. read more

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They have a great bar on the second floor with nice views of the river. Fun vibe, good drinks, always busy on a nice summer day. I didn't have the food, just drinks. read more

View is great- food & service with my visit were not to be desired. The pizza tasted like what I would imagine chuck e cheese pizza would taste like.. very oily. 3 stars solely because of the views. Maybe their appetizers aren't bad. read more

Very nostalgia setting on the bay. Service was quick. Burger was very good, fries a tad greasy. They need to change the oil in the fryer. Draft beer was great. Prices are fair. Nice step back in time to the 60's/70's!! read more

You can't beat this place for the view. Service is friendly, though food is a bit slow coming out. We stopped here twice on our trip to Saugatuck. We got the crab stuffed mushrooms which came topped with cheese. The cheese was so thick we couldn't taste the crab. I got a burger which was decent, though pretty dry. The side salad was fresh and had a good balsamic. The second time we went, I got a pizza with roasted vegetables on it, which was really good. The kid's meal are good sized portions. read more

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Great menu and great water views! Everything we ordered was delicious! Excellent service as well.

I dont know what this Redwater company is doing but The Butler has gone downhill. They got rid of the Olive burger, they got rid of the butler fries. The burgers now come pre-formed and frozen, they look like hockey pucks. They are dried out and come medium, no matter what you order. The server was not very knowledgeable on the menu. I literally counted the number of fries that came on my "plate" the last time I visited. I haven't had many good experiences ever since they put those "Redwater LLC" salt and pepper shakers on the tables. Also looking thru recent reviews it seems the management has a simple copy and paste reply they use for every review, Almost AI generated. read more

The Butler - Signature Burger - American Near Me - Saugatuck, Michigan

The Butler is a Saugatuck institution. Yes, there have been many iterations/looks over the years, but the inside bar areas still has a great river view and feels like Yesteryear's country club. We're from Saugatuck, have moved, and now return a few times a year. We have eaten outside on the double decker patio and a few Saturdays ago, dined inside when it rained. Chef Webbert is a talented young man who always runs an efficient kitchen. We sat at the bar, ordered a few drinks, salads, perch, and burgers. Yes, we remember when the Butler Burger had ham (and everything else) on it. Today's Butler Burger is more modern, FRESH, and tasty. We enjoyed the whole meal, atmosphere, and upscale patrons. Price point, portions, and flavor are all what you'd expect from the Butler. We look forward to our next trip up, friendly greetings, and fresh burgers. read more

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