Dropped in for lunch today with friends. Had the chowder and the red water salad. Both were great and the service (our server was Raymond) was awesome. We went because it was convenient, but I would return for the food. read more

Ate here with my family yesterday. Food was fine, and there were no major misses--just lots of small ones. 1. My daughter asked for kettle chips and got fries. 2. I asked for a medium-rare steak, got a medium steak. 3. No steak knife. 4. No sauce (steak frites comes with sauce). 5. The guy who brought out food noticed the missing knife and sauce. Said he'd get them...never did. Eventually, we found a manager, who got the sauce. Never did get the steak knife. 6. We asked the waiter for the check. Fifteen minutes later he returns and...asks if we'd like the check. I tipped generously. Again, not the end of the world. But not a great experience, either. We won't be back. read more

Went to The Butler while vacationing in Sawgutuck and had an amazing time. The stuffed mushrooms were an amazing appetizer and they definitely are one of the best for burgers. The hostess was vey accommodating to our request to sit by the water. The view was amazing watching the ships sail by throughout the meal. read more

The Butler - View of the water from The Butlers' patio - American Near Me - Saugatuck, Michigan

We liked our lunch here! Food was good and bathrooms were clean. They had a very large outdoor seating area, we chose to sit inside for the AC. It was calmer in there than the busy patio structure. It's clear this is a top choice for tourists! read more

We went during a blizzard, so expectations were already low. There was maybe one other couple in the restaurant and at least five people working, yet everything felt oddly chaotic. Our bartender kept saying they were so slow that everyone kept making mistakes--which was strange, given how empty the place was. Our order was wrong multiple times. The cheeseburger was greasy, and fries we didn't order showed up tasting like rancid oil. The onion rings we did order came out after we were basically done eating and were completely burnt and inedible. The chicken salad arrived with no chicken and kind of a sloppy mess. When we mentioned it, a plate of dried, overcooked chicken breast was brought out separately. The food overall felt like cheap diner food, but the prices are not cheap ($17-$24 for burgers and salads).The draft beers are good . We normally avoid eating here because the food is pretty abysmal. In the summer, the only real benefit is the patio. This visit just confirmed why we don't eat here--gave it another chance and now we are done read more

Nice views- service was just ok... never saddled first we wanted refills and the salmon wrap came with onions which I ordered without.. but the supervisor came to our table and apologized read more

Amazing food, cocktails, mocktails and service! Highly recommend their lobster roll, and coleslaw. The scenery is perfect, right on the water. Their sangria drink was delish as well. Our server and host were both really nice. Can't wait to come back!! read more

The Butler - Lobster roll, coleslaw, whitefish dip, burger with fries. - American Near Me - Saugatuck, Michigan

I've been to The Butler many times years ago but not since they were purchased by the Redwater Group. They have always had a nice outdoor eating area but a very nice addition/remodel was made to this area. Unfortunately, it was too cold to eat outdoors so we went inside. We were seated at a nice table with a nice water and boat view. Our drinks came quickly as we studied the menu which I'm pretty sure is more extensive than the last time I was here. Our friends ordered Grilled Flatbread Turkey Club and a Burger. My wife had the Southwest Chicken Salad and I of course had a burger. My friends thoroughly enjoyed their flatbread and burger. My wife thought her salad was one of the best she's had in a long time. She is never happy with chicken added to salads in most restaurants but thought the chicken and salad here were excellent. In my mind, the Butler has always been known for it's burgers and todays burger totally justifies that reputation. Perfectly cooked (rare-medium rare) and wonderfully seasoned. Not just a perfectly cooked pice of meat but wonderfully flavored sandwich. Service was spot on-drink refills came just before you needed them. Our server was super friendly as well. Glad we came back here. A perfect lunch with good friends. read more

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An amazing restaurant. Run by red wave. Who run Boatwerks. The bar menu seems identical as are the desserts. I had a wonderful bowl of chowder. Lots of good size clams. Creamy. I loved it and was enough for a meal. Had the half Caesar. A generous portion but the dressing was all in one spot didn't really dress the salad. Wife had the lake perch. Six large pieces along with good fries and onion rings. Really good. Drinks were good and nice pour. read more

The Butler - Perch platter - American Near Me - Saugatuck, Michigan

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First timers! We went on a busy weekend (we get it!) but the restaurant said they didn't take any reservations so we decided to try our luck and see if they had any tables. Upon arriving the line was LONG like all the way to the entrance of their inn. However we didn't realize that all of the people in that line had already checked in with the hostess and were just waiting for a table! We literally had to push our way through to get to the hostess to ask for a table. Maybe they need to ask people to wait behind the entrance path where there's a huge open area? We were quoted 30 minutes and they said they would text us when the table was ready so we decided to wait in the big open area. We got the text within 15 minutes. We made our way back. We were seated upstairs and although we didn't get the pretty views it was still nice. The server came over and took our drink order she was very nice! They have a really good selection of food too. When she came back with drinks we placed our food order quickly! We ordered the perch platter, the signature burger and a kids steak with a fruit side. The food did take about 30 mins to arrive and it was not very hot but still okay. After getting our food we saw our server once after we flagged her down for ketchup and then she checked in on us at the end when we were ready for our check. Overall the food is decent. They had live music too which I'm assuming is why it was so busy. In general maybe just a little more organization upfront. read more

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Bachelorette, party of 7. We were sat at the bar, immediately (we were only getting drinks). Jacob (bartender) & Nick (manager) were awesome! Honestly, they made our evening. Drinks were great! Vibes were vibing. We didn't order food but food being brought out look good. Stop by & see them!!!!! read more

The Butler - American Near Me - Saugatuck, Michigan

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We waited about 35-40 mins for our food, on a slow tuesday night, with over half of the tables empty and upstairs was closed. I ordered fries and a chicken sandwhich & my friend ordered a ceasar salad with fries. We both received cold fries and i received a cold chicken sandwhich. My friend also received a salad with cold chicken and no dressing after requesting sides of ranch with our orders. After kindly asking for hot fries, i received old hot fries, i could tell by taste and texture. Very upsetting & frustrating since i am paying for it. read more

They have a great bar on the second floor with nice views of the river. Fun vibe, good drinks, always busy on a nice summer day. I didn't have the food, just drinks. read more

View is great- food & service with my visit were not to be desired. The pizza tasted like what I would imagine chuck e cheese pizza would taste like.. very oily. 3 stars solely because of the views. Maybe their appetizers aren't bad. read more

View was great , seated quickly . The old fashion was questionable is it even had bourbon in it it was so weak . Brisket sandwich was good onion rings which we paid extra for were cold , so asked for fresh ones . They too were cold tasted like they were warmed up in micro wave . Told waitress they were bad and we wouldn't be eating them . Bill came with an apology but charge for onion rings was still there . Overall this place seemed nice but be honest its average at best. Won't be back . read more

You can't beat this place for the view. Service is friendly, though food is a bit slow coming out. We stopped here twice on our trip to Saugatuck. We got the crab stuffed mushrooms which came topped with cheese. The cheese was so thick we couldn't taste the crab. I got a burger which was decent, though pretty dry. The side salad was fresh and had a good balsamic. The second time we went, I got a pizza with roasted vegetables on it, which was really good. The kid's meal are good sized portions. read more

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The Butler is a Saugatuck institution. Yes, there have been many iterations/looks over the years, but the inside bar areas still has a great river view and feels like Yesteryear's country club. We're from Saugatuck, have moved, and now return a few times a year. We have eaten outside on the double decker patio and a few Saturdays ago, dined inside when it rained. Chef Webbert is a talented young man who always runs an efficient kitchen. We sat at the bar, ordered a few drinks, salads, perch, and burgers. Yes, we remember when the Butler Burger had ham (and everything else) on it. Today's Butler Burger is more modern, FRESH, and tasty. We enjoyed the whole meal, atmosphere, and upscale patrons. Price point, portions, and flavor are all what you'd expect from the Butler. We look forward to our next trip up, friendly greetings, and fresh burgers. read more

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Disappointed with the menue selection reminded me of an Applebee menu. I always considered the butler to be step above restaurants.

Very nostalgia setting on the bay. Service was quick. Burger was very good, fries a tad greasy. They need to change the oil in the fryer. Draft beer was great. Prices are fair. Nice step back in time to the 60's/70's!! read more

I dont know what this Redwater company is doing but The Butler has gone downhill. They got rid of the Olive burger, they got rid of the butler fries. The burgers now come pre-formed and frozen, they look like hockey pucks. They are dried out and come medium, no matter what you order. The server was not very knowledgeable on the menu. I literally counted the number of fries that came on my "plate" the last time I visited. I haven't had many good experiences ever since they put those "Redwater LLC" salt and pepper shakers on the tables. Also looking thru recent reviews it seems the management has a simple copy and paste reply they use for every review, Almost AI generated. read more

The Butler - Signature Burger - American Near Me - Saugatuck, Michigan

The Butler is set in such a beautiful location right by the water in Saugatuck. The parking was difficult, and we spent some time driving around to find an open metered spot. The service was very quick and we got lucky to be seated so quickly for a group of 6 without having to call ahead. Our waiter was very kind and attentive. A majority of us ordered the Lake Perch platter, I didn't realize it would be like a fish and chips plate. This was probably a mistake on my part. It's a bit too greasy to eat as a meal in itself but was quite large and I think makes an excellent shareable. I'd order a salad next time to balance this out read more

The Butler - Lake perch platter - American Near Me - Saugatuck, Michigan

We were visiting a few weeks ago and had lunch here. Our server was great, and the food was amazing. The brisket sandwich is seriously one of the best sandwiches I've had. We will definitely come back if we are ever in that area again! read more

Great menu and great water views! Everything we ordered was delicious! Excellent service as well.

My wife and I recently stopped here while on a little get-a-way. My wife remembers enjoying the fish here so we made the stop. Fortunately we were able to get a table indoors....(the heat and humidity were tremendous). Our server was quick to the table and our drinks were on order. Cruising the menu, we finally made our selection. My wife ordered the Lake Perch and I opted for the Lobster & Shrimp Roll. The food came out in a decent amount of time (considering they were pretty busy). I was a little disappointed that the food was served in baskets. My wife's was like a round cake pan and mine was a metal sort of basket with that fake newspaper. A lot of restaurants are doing and I think it's cheap low brow. The Lobster were bits of what might have been claw meat but looked and tasted like imitation crab meat, the shrimp portion was ok but sparse, just like the so called lobster, served on a hot dog bun. The The lake perch was very good, my wife shared some of hers. The Truffle fries that we ordered were pretty good too. I do like this place but if we come back I will try something else and ask for a plate! read more

Loved this location, great view of the water, great service and loved the queso and pizza we shared, would def visit again. read more

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Service was great. Outside tables with water and marina view is great. Place is super busy. Homemade pizza was good and burgers were good. I ordered the perch dinner with sweet potato fries. Fish was not crispy and coating was falling off, but tasted good. Fries were cold and soggy, disgusting honestly but I do not send food back read more

This place is nice on a warm sunny day and if you don't mind waiting for a table. In our case it took about an hour. Upstairs space overlooking water is nice and relaxing. Service was good and reasonably fast. Menu is not very diverse but has all the "usuals". We all had different salads. They were ok. Salmon on top had good flavor but a bit dry despite asking for it to be cooked to a medium. Overall a decent experience, read more

We were seated right away, which was nice. Our waitress came to get a drink order shortly afterwards. It took her a bit to come back after getting our drinks to take our food order. The restaurant was busy but not excessively so. We ordered the crab stuffed mushrooms and they came very hot and they were really good! I ordered a watermelon margarita and was disappointed. It didn't taste anything like watermelon and was pretty weak. For dinner my husband ordered the fried walleye which came with fries. He said was alright but not worth the price charged. My daughter had the chicken tenders and fries and she seemed to enjoy them. I had the lobster roll and didn't really like it. For one, it was small and had no flavor. The roll it was served on was good and the chips that came with it were also good, but the lobster itself was blah. Disappointing for $21. My husband ordered a jalapeno margarita and said it was pretty good. This was the most expensive meal we had the whole time we were here and, unfortunately, it wasn't worth it. read more

The Butler - Tiny lobster roll - American Near Me - Saugatuck, Michigan

A friend and I decided to visit downtown Saugatuk during offseason. We knew the town would Not be a bustle of activity but didn't expect a virtual ghost town. With few lunch options, we decided to give The Butler a try and Wow! Best decision we made all day. The service was great - friendly and attentive. And the food was outstanding. My friend loved hers - a patty melt burger, which she had served on a brioche bun instead of the standard rye bread. She shared a sample of her burger with me and it was very good. I can imagine if the burger were cooked to medium or medium rare instead of the well done my friend ordered, I too would have called it delicious! I ordered the Mac and Cheese with brisket and candied jalapeños and - what can I say? It was really one of the best things I have ever eaten. The combination of flavors was wonderful and the added crisp of the not-very-hot jalapeños added a tasty texture. Do yourself a favor and go to The Butler and order this. Trust me. I will be back to the restaurant and will probably order Exactly the same dish! Wonderful. read more

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Stop Here in Saugatuck, Mi because it was located beautifully by the water. The staff were friendly and food came out fast . The ambiance is Fantastic here. Beautifully sits right on the water where the boats dock. My con is the food was bland no taste no flavor at all and the margaritas taste like virgin margaritas. When ask was there any alcohol in the drink they said one shot but it taste like nothing at all was in the drink and I rarely ever drink. The drink was sent back did not drink. But was on my bill still. Which was disappointing because the staff were so professional and friendly and the food was quick to come out . Not much of a wait at all. But will try somewhere else to eat next time in Saugatuck, Mi. The ambiance is the only winner in this restaurant. Bathrooms could have been cleaner as well. We ordered chicken wings beer one margarita Caesar salad with salmon and a kids cheeseburger with fries pickle fries and a lobster roll. read more

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Perfect patio seating with a view of the water and yacht club. The food was good. We tried three different pizzas and they were all tasty. The raspberry goat cheese pizza was delicious but could have used more toppings. My favorite was the brisket jalapeño pizza. We also tried the meat lovers. The service was good and fast. The setting is waterside dining at its best. Highly recommend. read more

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1) Sam- you were a great advisor as to the menu and suggested the best wine/beer/cocktails 2) the raspberry Cosmo (love it) 3) fried pickles- everyone in our party loved them (not an easy task) 4) the hostesses-- thanks for the amazing view 5) the kitchen and Sam- get the salmon read more

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The amount of people who give one star instead of two or three for dumb reasons is just a fault of Yelp in itself. People love to be mean online, though. I've never eaten inside at the Butler, and if I'm being honest, probably never well. When I go to the Butler, I want to eat outside and enjoy it. I want to enjoy the views. The fresh air. That's why I go to the Butler. The menu is pretty classic, but that's what I want. I can take anyone I know here and they'll be satisfied. They have your classic fish options and plenty of other things if you're not into seafood. I sometimes question places when cocktails hit $15 or more, but I guess you're also paying for eating near the waterfront in Saugatuck. Then again, one cocktail being the same price as a burger feels extreme. Nevertheless, come to the Butler. Eat outside. Have a cold drink. Maybe get an appetizer. Eat some fish. Or not. It's your choice. read more

Food was tasty! Ordered the Butler burger with sweet potato fries and it was a 10/10. Got the peach cobbler cheesecake. It was good but I would not advertise it was peach cobbler. Just cheesecake with peaches on top, no crumble or oats. read more

Truthfully we had reservations and got seated in what we thought was going to be a private room, it was not! It was a crowded room with long tables you couldn't even get out of your seat cause the chair behind you touched yours. When we wanted to change our seats to outdoors they agreed but it would be another 40 minute wait. The hosts were so rude! As we waited outside the bartender was saying uncalled for things like "make them wait" and "slow down cause no one it tipping well." We finally got seated and the only thing that saved this place for us was our amazing server named Daniel. read more

The Butler - Taken on pier outside the Butler - American Near Me - Saugatuck, Michigan

We took our 2 kids to the Butler and it was an amazing experience! The staff is wonderful with the kids. They have kids menus and they even offered an etch-a-sketch for each of the kids to use. We ordered the new angry Caesar salad salad and added grilled chicken and also got the bacon jam burgers! All of the food was absolutely delicious. Our waitress Michelle was fantastic and the manager Morgan was beyond kind to the kids and made our visit a 10/10! We will definetly be back! read more

I saw a truffle burger and was like we must go eat this! Anyway omg it was so good. Was a perfect dinner our while on vacation. Service was great, ambiance was amazing. read more

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We were here were here for a late lunch and chose to eat outside upstairs in the open air covered this extension of the Butler is new since I was here last several years ago. It's a great place to grab a bite. The menu is large and should have something for everyone. The views were, awesome. Service was a little slow considering they were not very busy. We had a good experience. read more

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I was a little nervous after reading the reviews -- but this place surpassed my expectation! Our waiter was very friendly -- although, a bit of an up-seller (props to him). My blood orange margarita was not very blood orange... more just regular margarita, but it was tasty and if I were to come back to the Butler I would definitely get it again. I had the fried lake perch sandwich and it was honestly pretty good. I couldn't really taste the lake perch over the fried batter and the bun but hey, whatever! The kettle chips were just classic, out of a bag kettle chips so not bad but nothing fantastic. read more

The Butler - Fried Perch Sandwich - American Near Me - Saugatuck, Michigan

I don't usually write reviews, but this was just too gross to ignore. I ordered a Pepsi twice--and both times, there was something floating in the cup that looked like it came straight out of a trash can. Bits of food? Napkin shreds? I don't even know, but it was enough to make me gag. It honestly seemed like the cup had been dipped in the garbage before being filled. When I brought it up to the staff, they didn't seem surprised or overly concerned--just gave me another cup, which ALSO had stuff in it. That tells me this isn't a one-off accident, it's just nasty, careless hygiene. I left without finishing my meal because I couldn't stop thinking about what might be in the kitchen if this is how they handle drinks. Never coming back. Save your stomach and go somewhere else. read more

The Butler - American Near Me - Saugatuck, Michigan