The Car Connection

(18 reviews)

If I could give KarTele Mobile Electronics more than 5 stars, I would. I previously took my car to…read morea different shop to get an alarm installed, and it was a complete disaster. They couldn't figure it out and failed completely. Luckily, I found KarTele Mobile Electronics . He took on the job and installed the system flawlessly without a single problem. It is clear he truly knows what he is doing. He was professional, honest, and highly skilled. Save yourself the headache and bring your car here first!

I received a camera system for Christmas. Everyone was knowledgeable and incredibly helpful. The…read morecamera system was great, and installation was a breeze. If I need anything in the future, I will come back here.

Sure Lock & Key

2.9

(62 reviews)

I called you first and asked if you stood behind your work and or warranty. You didn't.read more

OVER PRICED. ASK FOR A WRITTEN ESTIMATE!!!…read more Was quoted on the phone $300-400 for re-keying 3 locks at my house. No new locks, just re-keying with new keys. Final cost was $736. I would not recommend and would never use again.

Sibby's Automotive

4.6

(9 reviews)

Sibby's is a trustworthy place to bring your vehicle - the mechanics are all good guys and they…read moreknow what they're doing. Sibby is an honest business owner who genuinely cares about the customer. Highly recommend !

Great service and friendly staff!! Needed a tow and they arrived quick and were very courteous!!!read more

Highline Car Connection

2.8

(64 reviews)

Well, I got my car from here and it was a fun experience. Financial advisor yelled at me although I…read morewas pregnant (I'm just kidding). Everyone was welcoming. Axel was a great salesman and didn't pressure me into buying. Chuck ( finance guy ) was pretty funny. I needed to replace my windshield they had the glass company come to my house. Unfortunately I went into labor the day of the appointment however was able to reschedule. This was all no cost to me. Axel also went out of his way to get me a second key for the vehicle. The only thing I can say was that I didn't know I had to pay for the key to get programmed and the location of the key was super far from the closest dealership. That was inconvenient especially with having a newborn. Otherwise, this is a great place to purchase a vehicle they will work with you and keep it honest.

Terrible don't buy from here .i brought a 2021 Honda crv with 39 k miles . Car wasn't driving…read moresmoothly when i brought noticed it had three different tires on it . Called to complain to have them replace tires two weeks later the seemed to buck forward found out the differential fluid was never changed and was low . They also put cheap brakes on the shook the car when breaking . A year later I had to put a head gasket on it . I don't beat on my car and only use to work and back . I would recommend never purchasing a car from them .

Ye Old Station Auto Body

4.3

(12 reviews)

I had my rear bumper replaced as someone had rear ended me…read more These guys did an amazing job, especially with matching paint. Everyone was friendly and polite. Highly recommend!!!

Repair was completed in a timely manner as promised. I recommend Ye Old Station Auto Body for any…read moreof your auto body needs.

Phil's Lockshop

4.4

(15 reviews)

It was a bit hard to get ahold of to schedule an appointment but once I had one they advised to get…read morethe lock I wanted and they would meet me to install it, I found the charge reasonable and the job was completed by a very nice younger gentleman.

I had a very good experience with Phil's Lockshop. I had several keys duplicated and a few months…read moreago I lost my key fob and recently I found it, so I had to have it reprogrammed . It was all done in one visit. John was very helpful and professional. Thank you Phil's Lockshop for your excellent service!!! C.C. Kavanaugh

Arena Locksmith Service

Paul and I had an initial call and then texted about my plans for having him visit my new home…read more Paul came to my home with about a week's notice and installed two new door knobs and one new bolt lock and then re-keyed those plus two other existing door locks. Paul was very friendly, professional and considerate during his visit, his prices are very reasonable and he is a quick worker. I would recommend Arena to anyone who needs their locks replaced and/or changed.

My girlfriend and I just recently moved into a new house and we needed to rekey the locks. Luckily…read morewe found Arena Locksmith Service after doing a quick google search. We called him up, got a quote, and made an appointment. He called us to let us know he was on his way to our house. We had 8 locks rekeyed! He rekeyed them all very quickly and he even made us 3 copies of our keys in his truck. His prices are extremely reasonable and in my opinion worth every penny. I HIGHLY recommend Arena Locksmith Service. If we ever need a locksmith again we will absolutely be bringing our business to him again! If I could give him more than 5 stars I would!! Thank you Arena Locksmith Service!!

Boomer McLoud

3.7

(6 reviews)

This business has been around for a few years, moving from Watertown, CT to Middlebury, CT. I had…read morean alarm system installed in Watertown. I had replaced the main remote and it programmed itself to auto arming. This was a big inconvenience. I found where they had moved and visited them today. They were very kind and gracious and reprogrammed my remote at no charge and even gave me the programming instructions since it was an older alarm system. It's worth the drive to get great service like that and I recommend them to everyone!!!

Had 2 front tires put on my car and drivers side lug nuts where not tightened at all. Then I drove…read moreon the highway and it just about fell off. Called worker and he stated that's impossible that they didn't tighten the lug nuts . I promise u it's not impossible cause it happened. I tightened them in the pouring rain on the highway myself. Had to jack up car to physically get tire on straight.

A-Plus Audio & Tinting

2.5

Had two cars tinted there lied about how high the tint number is on both cars after getting them…read morelooked at at different shops bothe cars started to bubble and lift in the corners and the other is bubbling and now starting to come up in the corners tried to talk to them said they can't do anything for us and the strip across the front of one of the cars if not even a straight line it's not off by much but still enough to see i will NEVER recommend anyone to go there poor customer service and bad rush jobs and just a shitty job all around scammed my mother into paying more money then she should for what she asked for then we go back to try to correct it and they said no they can't give no money back and to use it for something else this place is a scam all around PLEASE PLEASE PLEASE save your money and go somewhere else

Brought my car in for a basic remote starter that I got as a deal online. My vehicle was older so I…read moredidn't need a bypass which they explained was not part of my deal, the installer confirmed that was true. I made an appointment to bring in early which they got to it right away. I was notified of it being done on the time frame that they mentioned. When I went to pick up the car the sales person showed me how to use the remote starter, and to my surprise it not only did it just do a remote start it also opened and closed the doors as well which was a bonus. They did a nice job overall I would recommend these guys. They also offer tints, radio install and other accessories.

Durable Automotive

3.8

(16 reviews)

This is my second time doing business with Durable through AAA, and I'm really pleased, for the…read moresecond time. Eric is extremely personable and solicitous, and helped me over the phone to feel better about having to put another alternator in my car. I KNEW positively that my car was dead because of the alternator, but I had a new alternator put in EXACTLY 1 year ago by Meineke of Waterbury (Meineke ripped me off TWICE; don't go there!). I feel confident that with Durable, with their 24 month warranty, this won't be happening to me again a year from now. Hopefully I'll have a new car before then anyway. So all in all, I feel really good about having Durable fix my car: having peace of mind and trust is everything to me. I'll be going back to these guys again for all of my car needs, and highly recommend this company to anyone reading this. Thank you, Durable!

I had a flat tire and this is the company sent by roadside assistance. Wow wow wow. Service was…read morespeedy and the mechanic was so personable and friendly. I'm so thankful that he was sent to help. He gave tips to ensure I was safe-since my spare is a donut. And even knew nearby places that were currently open since it was midday on a Sunday. So very helpful.

KarTele Mobile Electronics

(18 reviews)

If I could give KarTele Mobile Electronics more than 5 stars, I would. I previously took my car to…read morea different shop to get an alarm installed, and it was a complete disaster. They couldn't figure it out and failed completely. Luckily, I found KarTele Mobile Electronics . He took on the job and installed the system flawlessly without a single problem. It is clear he truly knows what he is doing. He was professional, honest, and highly skilled. Save yourself the headache and bring your car here first!

I received a camera system for Christmas. Everyone was knowledgeable and incredibly helpful. The…read morecamera system was great, and installation was a breeze. If I need anything in the future, I will come back here.

First Stop Auto Electronics

4.3

I had the pleasure of meeting Rick. He came to my place of employment to troubleshoot a problem I…read morewas having with my stereo. Within 15 - 20 minutes he diagnosed the problem. The following week he replaced my speakers and system sounds great. During that visit he noticed my headlight was out. Without hesitation he replaced the bulb and pig tale. He sent me a bill via email and with a simple click on a link he provided, invoice was paid via credit card. A real good guy. I will use him for future services(Oil Change, Brakes)!!!

Made an appointment and Ricky never showed up. Left voicemails with no response.read more

Brass City Tint

(9 reviews)

Overall okay. I had a timeslot for 9AM but nobody came in until 9:20. Guy was nice and all…read more However, since then, one of the windows gets caught in the rubber trim every time it goes down, forcing me to have to wedge it open. Would recommend elsewhere.

Brass city tint is definitely a place I'd recommend! I went last week and got my windows tinted and…read morethe lady who was there was so sweet and helpful! The guys who did my windows did an amazing job and I love it!

SBG Glass

(2 reviews)

Called for a quote, 2 hours later the job was complete. The installer came out to my job and had it…read moredone. Super friendly guy. Hopefully i dont need him again, but if i do its good to have him saved in my phone.

My car window fell off track while driving and would not go back up on its own. I called SBG glass…read moreand let them know what had happened. He arrived to my location same day with the part that was needed and was done in less than an hour. I was concerned that this service would break my pocket being that I have a BMW but it was super affordable. SBG will be my go to every time! I Highly recommend

Stay Luxe

(1 review)

After recently relocating back to the area, I started calling around to just about every tint shop…read morein CT -- and honestly, the experience was disappointing. Most places were extremely overpriced and the majority of the people answering the phones were rude or rushed, like they were doing you a favor just by picking up. Then I came across Emerson at Stay Luxe Tint Shop in Waterbury -- and everything changed. From the moment I walked in, they stopped what they were doing to greet me, patiently answered all my questions about pricing, and gave me a quote that I genuinely couldn't believe (in a good way!). On top of that, they were able to take me right away. The work itself? Absolutely amazing. Clean, flawless, and done with real attention to detail. But what stood out even more was their professionalism and customer service. They don't treat you like just another customer walking in off the street -- they make you feel like family. I go through vehicles pretty often throughout the year, and I'm beyond grateful to have found someone I can trust and rely on for all my tint work moving forward. If you're looking for quality, fair pricing, and a shop that truly values its customers, this is the place. Highly recommend!

From the owner: Somos una pequeña empresa familiar, especializados en Window Tint, Wraps,PPF,Instalación de radio,…read moretenemos las mejores marcas del mercado como XPEL en Tint, hacemos trabajos personalizados en microperforafos,vinilo, etc.

VIP Tires & Service

(6 reviews)

Thank you Miguel and Kareem they took care of my leaking tire which all my tires are done here and…read morewill always be done here!

Joe's has been my go to for all things tires for 25 years. They were sold to a company that owns a…read morechain of tire shops about two years ago. Rich, the former owner is still there running the shop so he makes sure that the customer service is still good. There are some changes and the service isn't quite as quick as it used to be but it's still better than the Town Fares of the world. As long as Rich is still running the place I'll continue to patronize them.

Jerry's Auto Care Center

I had called about my 2011 Porsche radio that wasn't coded to my vin number, and therefore the…read morephone, maps, and nav didn't work. Jerry said to bring it in and he'll see what he could do with it even though that wasn't his business. After two hours of trying everything it was apparent that only a Porsche dealer could "code" the radio. Jerry is an amazing man who loves a challenge, and hated conceding. Even though he spent all that time he didn't ask for any compensation whatsoever. I told him that even though I live in Southbury, I'll be bringing my cars to him from now on. I would rate him 6 stars if I could.

LOL !! Straight to the point !! U didn't bring eggs to the…read morediner we ask for thats same courtesy ! I came to fox my AC that gave out on me in the middle of a heat wave !! The nerve !! after finding a Groupon coupon ! I called & they told me come on down to the price oh wait NM that's a game show!! Jk They hooked my car to a machine, & Jerry explained to me it was testing for leaks, pressure , & im sure a few other things ! It took maybe 25 minutes, they have great AC & TV for those that don't work from their phone or brought in a book to past the time !! After a tweak or 2 to my car I was soon on my way to feeling that Artic cold air as I ride through the end of summer !! Let me add the Groupon coupon Savings was for a different service Jerry's Auto offers & not what I came in for!! I didn't really read the fine print !! But he was awesome & let me use my Groupon but pay the difference of like a few more magic beans !!! It's hard finding a good mechanic / shop !! But they exist few & far !!

Model Garage

4.9

(15 reviews)

I live in Indiana and was purchasing a conversion van from a Connecticut source. Dave worked with…read moreme on short notice to bring the vehicle in for a pre-sale inspection. He put the van up on the lift and showed me the items he looked at item by item. Since the van was in pristine condition they didn't even charge me. Great people at Model Garage!

Professional, honest, accommodating... that's all you can hope for when you need repair services.read more

Dave's Auto Upholstery

(5 reviews)

They did a fantastic job on my 1997 Mercedes putting on a new soft top! great service and I can…read morehighly recommend them! Thank you!

If you are looking for an auto upholstery place. I highly recommend Dave's. He did an awesome job…read moreon my 2012 GTI. He is very meticulous. The headliner looks amazing.

The Window Shop

4.6

Had a Screen Fixed , Then replaced a broken windows (vapor barrier ) They also made me a missing…read morescreen fast- affordable. I got another outrageous quote on the window from another highly rated place. Highly recommend Window Shop

After running around multiple places to see if I could get an old window's hinges fixed/replaced,…read moreThe Window Shop should have been my first stop. Excellent service and price. Fixed my window right then and there. Highly recommended!

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2 reviews that are not currently recommended

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Javi A.

37

3

0

9 years ago

Do not bring your vehicle to Car Connection in Waterbury. While trying to install a device their people caused issues with the vehicle. There are 3 warning lights on now that we're not on previous to the visit ( the electronic stabilization control earning light, the sport differential warning light and the electronic power control indicator). This is a leased vehicle in mint condition. When Manager Ron was confronted confronted he reported that the lights were on when he turned vehicle on. This is a total fabrication. Dishonest and inept. read more

Nora C.

0

1

0

6 years ago

They don't know what they are doing. They are crooks and they do mickey mouse work. And when you come back with the same problem they are rude and loud. Stay away they suck! read more

The Car Connection - stereo_installation - Updated August 2026

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Durable Automotive

3.8

(16 reviews)

This is my second time doing business with Durable through AAA, and I'm really pleased, for the…read moresecond time. Eric is extremely personable and solicitous, and helped me over the phone to feel better about having to put another alternator in my car. I KNEW positively that my car was dead because of the alternator, but I had a new alternator put in EXACTLY 1 year ago by Meineke of Waterbury (Meineke ripped me off TWICE; don't go there!). I feel confident that with Durable, with their 24 month warranty, this won't be happening to me again a year from now. Hopefully I'll have a new car before then anyway. So all in all, I feel really good about having Durable fix my car: having peace of mind and trust is everything to me. I'll be going back to these guys again for all of my car needs, and highly recommend this company to anyone reading this. Thank you, Durable!

I had a flat tire and this is the company sent by roadside assistance. Wow wow wow. Service was…read morespeedy and the mechanic was so personable and friendly. I'm so thankful that he was sent to help. He gave tips to ensure I was safe-since my spare is a donut. And even knew nearby places that were currently open since it was midday on a Sunday. So very helpful.

Parsell's Auto Service

3.9

(24 reviews)

Only Place for Brake Service! Went in for front and back…read morepads and rotors. Jim serviced the car and disclosed that only the front needed to be done. The rear brakes were fine. An honest mechanic?! WOW! A rare thing, indeed. Overall final price for the entire job was about the same price the dealer wanted to charge me for the pads alone.

I brought my car in because it was making a funny noise. They found the problem in a few minutes…read moreand fixed it. They did not charged me for the fix. They always give great service highly recommend them

Frank's Quiet Zone

3.9

This Frank's auto repair business in Watertown has to be one of the best I have ever encountered…read more The staff is efficient, friendly, knowledgeable and they go out of their way to accommodate their customers. Kudos to Brian in the Thomaston location who is phenomenal. A satisfied current and long term customer forever !

From the moment I called needing an estimate for brakes on my Cadillac Escalade, Eric and the team…read moreat The Quiet Zone provided exceptional service that went far beyond what I expected. They truly went above and beyond when my Chrysler 200 wouldn't start. Eric came to my home to jump it, and when that didn't work, he and his associate even pushed the car out of my garage to make it easier for AAA to tow. The next day, they picked up the Cadillac, gave me a clear and honest quote for the brake repair, and thoroughly explained other items I should monitor and address in the future. They also printed out the recall information for the vehicle and, knowing we're new to the area and still learning the local roads, arranged for me to have the recall work done at a convenient nearby location. When I went to pick up the vehicles, both were ready at the same time and I was there alone. Eric immediately offered for one of his office staff to drive one of the cars to my home while I followed with the other and brought her back. The level of care and thoughtfulness made me feel like part of the family. It's so refreshing to find a family-owned business that genuinely values its customers and shows it in every interaction. The Quiet Zone has earned my complete trust and loyalty. I could never go anywhere else for my vehicle service needs. Highly recommend -- give them a try and you'll see the difference for yourself. Thank you to Eric and everyone at The Quiet Zone!

North Haven Auto Body

3.4

(58 reviews)

North Haven autobody sets the standard for customer service! From the setting up the estimate to…read morethe completion of the work! The estimate was through and professional. The counter staff took care of setting up of the rental car. Dropped the car and then the staff was in constant communication with updates and general information. The work was completed on time with the estimate and the car looks perfect! This was a great job by North Haven Autobody! Can't not say enough good things about them!!!

North Haven Autobody has performed excellent work on our Tesla Model Y in the past. The…read morecertifications on the walls of the waiting room attest to their efforts to remain current and provide customers with first class service. I learned today that they also do the "simpler things" too. My 9 year old car has areas of paint loss and it is time to fix the paint or sell the vehicle. I thought such a job would be too small. Not the case! The reception staff offered a warm welcome. Bob treated the car the way he might a high end import. The estimate was detailed. With this information in hand we can decide how to proceed. One thing is clear. If we choose to fix the paint no other estimate will be needed. North Haven Auto Body will be the way to go!

Brass City Tint

(9 reviews)

Overall okay. I had a timeslot for 9AM but nobody came in until 9:20. Guy was nice and all…read more However, since then, one of the windows gets caught in the rubber trim every time it goes down, forcing me to have to wedge it open. Would recommend elsewhere.

Brass city tint is definitely a place I'd recommend! I went last week and got my windows tinted and…read morethe lady who was there was so sweet and helpful! The guys who did my windows did an amazing job and I love it!

Stanley's Auto Body

4.1

update*just picked up my 2026 toyota camry se,friday feb.13th.from stanleys auto body in…read morewaterbury.MY camry looked like it just came out the showroom again,Mike and secretary are super professionals.I am happy i went there like always.They did an incredible job.If youre looking for a good honest professional shop to repair your vehicle this is the place.Go experience this shop and you will see for yourself exactly what im talking about.I will always recommend for everyone to go there.

We just got our vehicle back from being fixed at Stanley's, Great job!! I can't say enough about…read morethe job they did and the professional way they handled the insurance claim. 5 Stars are not enough

Pro Edge Tuning

3.0

(2 reviews)

If you have a mustang this the place super professional knowledgeable reasonable prices…read more My son and i are super happy with the transformation of my 2016 gt We will be back getting pro charger next year

JUST STAY AWAY. I recently brought my 1999 Trans Am here for a head and cam upgrade and tuning. My…read morecar my good power afterwards but would never idle right and would some times stall when coasting at low RPMs. 1500 miles into the build my engine had an internal failure and started knocking. I can't tell for certain if this is Pro Edge's fault but definitely not happy. I hired a new mechanic and he found a reused oil pump ring that got fried and went through the engine - seems like negligence on Pro Edges part to not use new O rings with my new oil pump... In general, poor customer service and not very responsive. They forgot to install my new motor mounts and realized it the day i was supposed to pick it up which makes me think - what else did they miss?? I also picked up my car with additional minor issues that it didn't have when I dropped it off (SES light on, exhaust cutout rattling and wouldn't function, a dent in my Y pipe, etc.). All staff members seem stressed and over worked, not very passionate about their work. The shop and the tuner do not coordinate and communicate well with each other. Most of the times I brought my car here I had to bring it back for something to be fixed or something that was missed. Tuner does most of his work remotely and I don't think that's ideal. I was a long time customer here and will NEVER go back.

Morrell Muffler

(11 reviews)

They are timely, efficient, honest and affordable. Special thanks to Ante for your help!read more

Good customer service by Antae. Estimate was done and the radiator was replaced. Good prices and…read moreworkmanship. I will go there again.

Premier Subaru Middlebury

3.1

(51 reviews)

Do not buy your next vehicle at Premier Subaru! They force you to pay for service they say is…read moreneeded to complete recall work. I brought this to attention of Subaru of America and they said I will not be reimbursed because it was past deadline to submit claim. The service department here has horrible service advisors that don't care about the customer. They denied me a loaner when they had like 8 of them parked on the back. Never buying a Subaru again! Don't buy anything from Premier Auto Group!!

Some service is reasonable, some is not. 65 for an air filter is not. 100 for wiper blades is…read morenot. Make sure if you go in for oil change and tire rotation, that you mark 2 of your rims to see if they end up on the other end of the car. I've caught them a couple times not rotating tires after the receipt said the work was done.

Absolutely Mint Auto Detailing

3.0