We had an amazing experience at The Cheesecake Factory! We came with a group of about 15 people for a birthday celebration, and the entire team took care of us so well. Everything was handled smoothly and professionally, making our celebration feel effortless. The service was outstanding. Elies was helping us throughout our visit, and she truly went above and beyond to make sure everyone felt comfortable and welcomed. She was patient, kind, and had such a positive attitude. She even helped us take pictures, joined in the fun, and made our experience even more memorable. All the servers were incredibly nice, sweet, and attentive. The ambiance was warm, lively, and perfect for a family celebration. The atmosphere made it easy for everyone to relax, enjoy their time together, and create great memories. The food was absolutely delicious. Every single person in our group enjoyed their meal, and each dish was prepared beautifully with great flavor and quality. I wanted to share this review because we truly had a wonderful experience. I highly recommend The Cheesecake Factory to anyone looking for great food, excellent service, and a place to enjoy a special occasion with family or friends. If you are planning a birthday party or any kind of celebration, this is definitely a place you should consider. read more

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Stopped by for lunch today with my daughter & my order is always the same. I get the Parmesan Herb crusted chicken with mashed potatoes and green beans!!! Soooo delicious, chicken is juicy and the crust is seasoned so perfectly !! Green beans were cooked perfectly to my liking. Also ordered a non-alcoholic soda which was the tropical paradise & it was so refreshing. Our server was very sweet & attentive. Atmosphere was very chill, lots of families having lunch. read more

The Cheesecake Factory - Paradise Punch - Desserts Near Me - Canoga Park, California

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If I could give zero stars, I would. The service and the kitchen were both terrible. We waited 48 minutes for our food, and it was difficult to get our server's attention. After I finally flagged the server down, our food arrived about 3 minutes later, which made it seem like it had been sitting there and was simply forgotten. When it arrived, the food was barely warm and wasn't crispy like it used to be. It tasted old, as if it had been sitting out for a while. Our server called the manager, who kindly offered to either reheat or replace the meal, but by then we were already extremely hungry and disappointed, so we declined. They removed the meal from our bill, which we appreciated, but unfortunately that didn't make up for the experience. We left hungry and frustrated after waiting so long. This was a very disappointing visit, and sadly, we won't be coming back. It was a horrible experience from start to finish. read more

This is second review the first one I ordered a take out, this one I went in person with family. Ordered several dishes such as Herb crusted Salmon, Fried zucchini, Thai lettuce wraps and many others. The service was great our attendant "Jerry" was on the look out and brought the food right away, filled our drinks and continuously checked to make sure everything was okay. The Ambiance was bustling for a week day. Had a great time and the food was appetizing. read more

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We happened to be at the fabulous Topanga mall this weekend, for shopping, etc., so, I thought it was a perfect time to try my sixth or seventh Cheesecake Factory, and so we did. I especially love this one. It was large, clean, airy, and bathed in soft pink light that made us all look ten years younger (yay! this is where I should take all my selfies, LOL). The place was packed, as was the mall, and even though we were one hour early for our reservation, they kindly found us a great booth within minutes. Our server was the ever-smiling Jackie and she was wonderful the whole time. (And, she did the boxing of our leftovers, always love that!) I know most everyone reading this review is likely quite familiar with Cheesecake Factory and here's why: it rarely disappoints. How's that? Well, the ginormous menu, the astonishing portion sizes, the routinely delicious (I know, I know, "fat-salt-sugar") dishes and the genuinely comforting vibes in the place. Whatever that playlist was, it was happy and heavenly in a hip sort of way. There were a few of us so we over-ordered, of course, and saved room for the incredible eponymous cakes. Love! My photos do the rest of the 'splainin'. This is now one of my favorite CF's and so I know we will be back. read more

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This is a simple, casual restaurant, but we had a really nice experience. We came with our three kids, and from the moment we arrived, everything went smoothly. We were seated quickly, and our waitress was genuinely kind, friendly, and attentive throughout our meal. The food came out surprisingly fast, which made a big difference when dining with children. Everyone in our family found something they enjoyed, and all of us were happy with our meals. The food was tasty, fresh, and exactly what we were expecting. The atmosphere was relaxed and pleasant, making it an easy place to enjoy a family meal. If you're looking for a simple restaurant with good service, quick food, and a comfortable atmosphere, this is definitely a place worth visiting. We would happily come back. read more

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It was a busy Saturday night on Mother's Day weekend at Westfield Topanga! The husband planned on dinner at CF before our movie, but the wait was too long. We decided to order to-go instead and take it down to The Social. Our food was ready at the time promised. The team members at the bakery were friendly and helpful. They made sure our order was complete and didn't hesitate to give us ice water in to-go cups. Everything was packed very well. My Korean Fried chicken was nicely fried on the outside, perfectly moist on the inside and had just the right amount of heat. The veggies, kimchi and brown rice provided different levels of texture and flavors. The husband thoroughly enjoyed his French Dip Cheeseburger. Based on past experiences we knew to order it rare. The carryover cook gets it to his preferred temp of medium rare. The complimentary bread was fresh and always so good with butter. The Social was so much calmer and far less crowded. It turned out to be a great place for our dinner. We ended up with extra time to shop right before heading to AMC. read more

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Came in for a slice of cheesecake for my husbands bday. I placed an order online. I did show up later than what the time I had put, which definitely is my fault. But I feel like the cheesecake should have been refrigerated, I felt it was already melting by the time I got it Staff also didn't seem to really care since walking in to the person at the bakery read more

New review. Came for happy hour. 4-6pm. Of course, both of the two breads are tasty with some butter. However we skipped on drinks this time. (Yes, I'm not an alcoholic!) Recently I got the JW pinks lemonade. It was nostalgic (one of the first alcoholic drinks I got back in 2001, at the old Canoga location.). Tasty for a vodka cocktail, sugar covered rim. We got 3 appetizers. Avocado rolls. It was excellent 30 years ago, and still super tasty. Tamale ( forget the exact name ) - to my surprise....but it was actually great! The best of the 3 tonight. Highly recommend . Fried Mac n cheese. . Tasty yes , can't go wrong. Service was excellent, the lady was super kind. The happy hour of bites is pretty solid, will return and will try more. The menu for regular food is pretty extensive as in the past. My two favorites from the past, are no longer on the menu. I'll just stick with their happy hour program. read more

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The Bottom Line 3 stars: Recommended with reservations as noted down below. I'm a regular and the Cheesecake Factory is one of my comfort food destinations, whenever I am looking for no nonsense, delicious and reasonably priced food and drinks nearby with a casual and relaxed vibe. I sincerely hope that they would address their misleading tipping recommendations and the service inconsistencies. Read on for more details :) Location 3 stars: Chain restaurant on the West end of the Topanga Mall, off of the Topanga Canyon Blvd. You can enter from inside the mall and from outside (the parking lot side). It is located literally next to the North Italia Restaurant. Free self-parking is available but can be difficult on weekends due to the mall traffic and the nearby movie theater crowd. Be prepared to walk a bit. Venue 4 stars: Nicely appointed larger restaurant with modern décor; similar to other Cheesecake Factory locations. Outdoor seating and inside tables and booths. They also have a bar area that has some tables and chairs. They do take reservations on their website, which I recommend doing because it does get quite busy on weekends. Service 3.5 stars: Server dependent... We have had good and very bad, but never very good :( Billing 0 stars: I was disappointed that on the check they recommend the tip amount based on the total after tax, which is not correct. Tipping is customarily calculated based on the total before tax. Some restaurants have been trying to do this recently which I find misleading and I will be calling them out on it. I have posted a picture of my check. Drinks 4 stars: Full bar: Good selection of specialty cocktails, low-calorie "SkinnyLicious®" cocktails, premium spirits and mocktails, beer (tap and bottle), wine, soft drinks, coffee and tea. Food 4: Huge menu, and I mean huge! Modern American fare along with European and Asian inspired staples. Food is pretty decent, consistent and reasonably priced, and portions are large. They have Breakfast all day and a low-calorie "SkinnyLicious®" menu. They also have Brunch on Saturdays and Sundays which includes an expanded menu of their breakfast items in addition to their regular menu. read more

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As always avocado egg rolls are delicious. Had burger sliders that were great. Wait staff attentive prices ok. Pasta is cheap... don't know why pasta dishes are $$$$. Good dinner read more

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Dined here for Sunday lunch with the family. We like Cheesecake Factory, specifically this Topanga Canyon location. This location is consistent with providing great customer service. During this visit our wait time for our party of 7 was between 10 to 15 minutes. Ordered one of our many favorites from the Cheesecake Factory menu. Always plenty of options and a variety selection of food items on their menu. Our lunch consisted of 2 orders of Fried Calamari as appetizers, Eggs with Steak, Chopped Salad, Lemon Garlic Shrimp, 2 orders of Crispy Pineapple Chicken, Breakfast Sandwich, Chicken Parmesan Pizza Style and LC IPA. We dine here at least once a month and will continue to do so. read more

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This place has other Hours that I didn't know how to post. Lunch is served until 5pm. Happy Hour is M-F 4p-6p. Brunch is served Sat & Sun until 2pm. Reasonable Happy Hour prices for the fare. Buffalo Blasts full order is $11.50. Beet salad $10.95. Specialty Cocktails are $9.50. Basically I like to pick things I don't make for myself at home. I tried making these myself and the cost is almost the same plus my time in prep, cook, and clean up. Place is very nice and has a good vacation type vibe. Had excellent service today by Liz in the bar. So very friendly and personable. read more

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Let me start with saying that the staff here is top notch. My friends and I had an amazing lunch - highly recommend the salmon. I also had tea- they brought me the box to choose from and all the hot water I needed. There is a nice vibe to this place. I've been to several others but this was really nice at lunch time. A couple hours after we left, I realized I did not have my car keys. My friends rushed back with me and the staff and manager looked for them for over 15 minutes. They went above and beyond. I am very appreciative. I found the keys elsewhere but am so grateful to the staff here for their sincere help. I will definitely be back for happy hour specials!! read more

The Cheesecake Factory - Love the bread - Desserts Near Me - Canoga Park, California

The best part of our experience was the great service! We had reservations to celebrate our son's graduation from college. We were seated right away. Our server Jerry was amazing! From start to finish he made sure everything was going well. My dish was just ok because the Branzino fish was a bit fishy tasting. I didn't finish eating the fish after a couple bites. The mashed potatoes were good and so were the green beans. The pasta dish barely had any Alfredo sauce. The desserts were amazing! Oreo cheesecake and the warm apple crisp with ice cream were delicious! Cheesecake Factory is typically busy and can get a bit noisy. Casual atmosphere. read more

The Cheesecake Factory - Mixed veggie pasta with Alfredo sauce - Desserts Near Me - Canoga Park, California

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I'm a pretty big fan of Cheesecake Factory, so any chance I get to visit one, I'm usually pretty pumped to get my usual chicken fettuccine and sun dried tomatoes! However, I've been craving different things lately and realized they actually have some pretty good options available to the Cheesecake Factory consumer that I'd like to share with you. First off, let's talk about how every Cheesecake Factory looks great and is always very clean and elegant looking. I don't think I've been to one yet that doesn't look like you're in Caesars Palace. The hosts are always very friendly and the service is usually good. However, this Cheesecake Factory was solid with everything except or waiter was a little too short with us. He was a little too quick to run off and grab us what we wanted before we could finish saying everything we wanted which made extra trips for him. My wife actually told him that he was a little too quick and should relax and let her finish saying what she wanted before he ran off. He understood and was cool about it (we actually gave him a very nice tip). Anyway, I've had everything from breakfast items, to gumbo, to the skinnylicious menu but some of the food options we had that night were the kids pasta and chicken strips and fries. My wife got the bbq bacon burger, which was amazing! And I ordered the lemon and garlic shrimp with fettuccine. Overall, everything was delicious and I'm a fan of this Cheesecake Factory located in the mall. We sat outside to be seated quicker and it was just as comfortable as being inside due to them having heating lamps at every table. OOOO 4 out of 5 Afros read more

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I'm surprised by the low ratings here, as I had a positive dining experience. I came for lunch with 3 others on Sunday around noon and was seated within 10 minutes. There were more people waiting at the front when we left around 1:30, so I recommend coming early to avoid waits. I haven't been to a Cheesecake Factory in 12-13 years, but it's the same as what I remember. Nice ambiance, huge menu selection, and massive portions. We all took some time to decide what we wanted as there were so many pages on the menu to look through. Ultimately I went with the shepherd's pie ($25.95), and I'm so glad I did as the gravy tasted amazing. Everyone at the table agreed that my dish was the best. The other folks got a cajun salmon lunch plate (okay but bland) for $22.50, the chicken schwarma (also okay but not much chicken is in the wrap) for $19.95, and their fried chicken sandwich with fries for $21.50. Service was friendly and water refills were plenty. I would come back! read more

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Happy to say, since it's about 5 months since I've been here, everything is still great. This time to my surprise, we came on a Saturday around 3pm, and Lunch special was still going on...till 5pm. My most happy surprise was the salad...I ordered the Sheila's Chicken Avocado Salad (the lunch special), I had to emphasize that because...the portions were AWESOME!! I was picturing in my mind that it would be smaller portion, but it wasn't and that definitely made me Happy!! And yep, service was also awesome. As always it was busy on a Saturday. We were seated within 10 minutes, by the window facing inside the mall. Only awkward thing about seated there, is when people happened to be standing in front of the window...we can see them chatting and making funny gestures if you know what I mean. LOL! Fun atmosphere. read more

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Hate to leave a poor review here. Service and food is good, but the prices are outrageous here now. I came during happy hour with my 3 toddlers. It was $170 including tip. My wife and I got normal meals, and only 2 of our kids got kids meals. We shared some cheesecake and got 2 happy hour drinks. When we go to other places it's no more than $70 for all of us... and we get more food. I don't see myself coming back ever again with my family. read more

Jennifer, you were great! You are personable and helpful. I wish I could've gotten two cheesecake slices, but alas I am only one Camille with one stomach. Make sure to sign up for their rewards program so you can get random offers like a free slice of cheesecake, half off cheesecake, and $10 off. Took off one star because recently there has been an uptick in crime near this end of the mall. This isn't CF's fault at all but just something to be aware of. A couple of times the parking lot near here has some, ahem, activity. read more

The Cheesecake Factory - Lemon Raspberry Cream Cheesecake ftw - Desserts Near Me - Canoga Park, California

Came here on probably one of the wildest days to go to a mall and honestly had a pretty great time. Hadn't been to a Cheesecake Factory for years and had pretty low expectations but we were all very satisfied with the food and service. One thing that's changed here for the better is that you're now able to make a reservation online which is really a game changer for trying to make a movie or not be stuck around waiting for a table on a crazy day. The ambience hasn't likely changed in forever and still feels like a dimly lit Las Vegas buffet but that's kinda the charm. The service was decent and friendly, though short, which given the dinner rush was certainly understandable, though I would've preferred not to feel like each interaction was in passing. The food was actually spot on for what we were hoping for, the portion sizes are as laughably large as I remember, and the food was well prepared and came out pretty quickly, though the jambalaya took a few minutes extra. The cocktails we ordered were tasty and helped ease us through a large family holiday dinner with grace. I ordered the Chicken Katsu bowl which was exactly what I was hoping for - light rice bowl, tastefully seasoned and sauced, with a lightly breaded katsu crunch, in a very respectable portion. Would definitely come back here and try one of the countless items on the menu, or the various permutations of the same item (I see you Salmon), and surely leave with a fully belly and a happy memory. read more

The Cheesecake Factory - Chicken Katsu - Desserts Near Me - Canoga Park, California

Let's just start with, I do like Cheesecake Factory but this location truly missed the mark. We arrived at approximately 1120 hours, the restaurant was not busy, lots of empty tables. Our server greeted us right away and took our drink and appetizer order. The complimentary bread basket was lacking; their signature brown bread was not warm and the sourdough bread was very hard. Our appetizer was beyond disappointing and would never order it again nor would I ever recommend it. The price point is ridiculous for three small baguette slices with some greasy melted Brie. The menu described it as, "The Cheesecake Factory's Baked Brie with Truffle-Honey Butter is a popular appetizer (approx. $8.50). It features creamy brie cheese, baked directly into or served with warm, toasted bread, topped with a savory-sweet mix of truffle-honey butter and orange marmalade." I ordered the Chinese Chicken Salad. It had chicken breast, rice noodles (not crispy..should have been crispy), lettuce, green onions, almonds, crispy wontons, bean sprouts, mandarin oranges and sesame seeds with a special Chinese plum dressing (I ordered it on the side). The salad was great and prepared as ordered. I however found the dressing to be a bit salty and glad I ordered it on the side. Service was very slow in getting our main entrees out to us and it took a bit to pay our bill. The restaurant was clean as were the restrooms. This location is at the Westfield Mall in Canoga Park and plenty of free parking. read more

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I tried a couple of dishes off the special menu. As my amazing server Cody had explained, they try out new dishes and see how they do to replace and/or add to the huge menu selection. It's nice they are trying to keep things new and fresh. First I STARTED with pumpkin cheesecake. I want to enjoy and savor it now. I don't want to take it home to eat later. Then the chicken and biscuits for appetizer. I loved the subtle heat from the hot honey butter. Mixed with the biscuit and sausage gravy, it was a perfect blend for me. My entree which I only took a bite of because I was full from my cheesecake and chicken and biscuits, orange cauliflower bowl. The one bite was delicious. I hope it makes it to the menu. Our server Cody was absolutely amazing. Super friendly, funny and no judgement when I wanted my cheesecake first. LOL. Pro tip. Sign up for Rewards. Make a reservation and eat EARLY! We got there at 5:30pm. By the time we left there was about 20 people waiting for tables. The restaurant always looks aesthetically pleasing. Lighting is a little dim but it was a nice vibe. read more

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Love Cheesecake Factory. This location at Westfield Topanga is usually busy. Especially when trying to find parking. I dislike finding parking here smh lol. They have indoor & outdoor seating. Patio seating is great during the evenings, when it's not blazing hot. Unpredictable vibes here. Last visit was chill. Service was okay. Since it was dinner, the servers seemed to be scrambling around. And since you're outdoors, sometimes they forget to grab a few things. Can't go wrong with the Avocado Eggrolls to start. We enjoyed our food for dinner. But we didn't care for the loud & obnoxious teens sitting at the table next to us. read more

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Cheesecake is good when you crave it, but through out the years, I feel like their food is alright but doesn't really give me the amazing factor. The place is always busy which I am happy about, but I feel like because they have so many options in their menu, they really cannot pin point what to make properly. Let me give them props - i have heard they are a scratch kitchen so I do commend them for that. Other than that, amazing service as always. I do enjoy their brown bread a lot and their chocolate tower Truffle cake. read more

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I had a really disappointing experience at Cheesecake Factory. Came on a weekday evening and the restaurant wasn't busy at all our server only had about three tables yet the service was extremely poor. It took forever to get basic things like sugar and bread, and the server seemed completely disorganized, walking around like he had no idea what he was doing. Every-time he walked by we just get ignored. Unfortunately, the food wasn't good either, which made the whole experience even more frustrating considering the bill came out to about $80. It felt like a huge waste of time and money. What's also disappointing is that the service seems to get worse every time we come. On top of that, no one even greets you when you walk in, which already sets a bad tone for the experience. Definitely not the level of service you'd expect from a place like this. Honestly won't be coming back to this location. read more

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Whenever I'm at this mall me and my friends always suggest coming here because the food is always good! I think one of the main reasons why we always end up coming back to this certain cheesecake factory is because of the food, we are always obsessed with the starter bread and always end up sharing a cheesecake! Just one of the best chain restaurants as I feel like other restaurants don't have that food quality!! One reason I'm bumping a star down is because although the service is always very welcoming and friendly the wait times to be seated and the wait times for the food is always fairly long, when you're with the right people just talking time flies by but I can see this as an issue with other people so just a heads up! Love ya cheesecake factory :)) read more

The Cheesecake Factory - Americana Cheeseburger* ** - Desserts Near Me - Canoga Park, California

The Cheesecake Factory - Sherman Oaks & Topanga Sherman Oaks: 8/10 Topanga: 9-10/10 The Cheesecake Factory is hands-down my favorite restaurant in the nation . I travel a lot for work and no matter where I am, I can count on them for a great meal -- but the Sherman Oaks and Topanga locations hold a special place in my heart. Their dishes are consistently amazing, but my all-time favorite combo is the Chicken Madeira with Steak Diane -- it's the perfect indulgence. And then there's the cheesecake ... I've tried every single one they offer, but the Banana Cream Cheesecake has my heart. I go here for my birthday every single year, without fail. Their Very Cherry Ghirardelli, Banana Cream Cheesecake, and surprisingly, their Carrot Cake (which I never thought I'd love this much) are absolute standouts. For savory dishes, you can't go wrong with the Da Vinci Pasta, Jambalaya, and Louisiana Chicken Pasta -- all bursting with flavor and cooked perfectly every time. If I'm ordering delivery, the quality can be a little hit or miss, so I prefer to dine in and enjoy the atmosphere. Service at both locations is friendly and efficient, but the Topanga spot edges out for overall vibe and presentation . Bottom line: Whether I'm celebrating, traveling, or just craving comfort food, The Cheesecake Factory is my go-to . Amazing food, decadent desserts, and a menu so big it's impossible to get bored. Must-Order Favorites: * Chicken Madeira with Steak Diane * Banana Cream Cheesecake * Very Cherry Ghirardelli Cheesecake * Carrot Cake * Da Vinci Pasta * Jambalaya * Louisiana Chicken Pasta read more

The Cheesecake Factory - Desserts Near Me - Canoga Park, California

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I really enjoy the food at the cheesecake factory. They have a special menu for diet menu with many options as well as option for cocktail. We really enjoyed our time here. We had a waitress by the name of Ari she was super sweet and attending to us. We had a great conversation. Will definitely ask for her when we come back again! read more

Cheesecake Factory inside the Topanga Mall. Great place to go before or after a movie. The service is great. If you tell them you're seeing a movie they provide quick service. The hot fudge sundae was delicious and tasty. Truly satisfying! Recommend making reservations they will get you dotted right away. Give this place a try. You will love it! Very busy restaurant. It's slightly loud but you can still have a conversation. read more

The Cheesecake Factory - Hot Fudge Sundae with a cherry on top - Desserts Near Me - Canoga Park, California

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We are loyal customer of theirs and love Cheesecake Factory for keeping up their standards for at least 40 years that we know of. Menu Items taste the same great way and that needs to be recognized. Today we dined in the patio of Canoga Park. It was a very hot day but we chose to sit outdoors. So glad we did and met Justin who was our server and many other tables working all by himself and doing an awesome job. Our lunch was just as we expected, very good! Tiramisu cake is the best I've tasted anywhere. It turned out to be a great couple hours spent in a relaxing atmosphere and enjoy to see that some people still show effort to serve their customers outdoing their job. Thank you Justin for a great service. It is people like you that make us keep coming over and over. I highly recommend read more

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My aunt and I stopped here for a small lunch and we had a great experience with our server, Dar. He brought out fresh white and brown bread for us and was super helpful and guided our ordering process. We got the poke nachos and miso salmon, both delicious. Nachos could use more tuna tho. We came during lunch specials time, so we got decent prices too. read more

The Cheesecake Factory - Miso Salmon** - Desserts Near Me - Canoga Park, California

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1. Seating: there was a miscommunication with the host on their part and they quoted us 10 min and we waited more than half an hour. 2. Food menu were not clean and found whip cream all over the menu. I asked for it to be changed but the server made a joke and said, "are you sure you didn't wanna keep it?" 3. The chicken Alfredo pasta was overcooked and sent it back. 4. They didn't inform us about last call and had to ask them, they said last call already happened. Thankfully I was able to get an order to-go. 5. We found a bug in our water. Overall I think there should be clear communication with the host team, cleanliness, and professionalism. read more

Walked into Cheesecake Factory and it was very busy. After checking in with a man at the front (who seemed like a manager), we were told the wait would be about 10 minutes, but it ended up being closer to 20. A bit frustrating, especially after seeing several hosts at the booth chatting, but I understand it was packed and things can get hectic. When we were seated, the table hadn't been fully cleared. The checkbook was still there and there were some crumbs on the plate. Our server came to take our drink order but didn't notice it, so we handed it to him before he left. I ordered the strawberry lemonade and chicken alfredo. It was really good overall, but toward the bottom of my plate, the sauce tasted overly sweet, almost like it was over seasoned, so I couldn't finish it. The seating was also pretty tight. We were very close to the table next to us and there was a dog in the space between the small walkway in between our tables, which made it difficult to get in and out of our seats. Our server was very kind, but not very attentive. He offered a refill on my lemonade, but it took him about 15-20 minutes to come back, when we were already done with our food and ready to leave. Good food and friendly service, but a few things that could be improved read more

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Cheesecake Factory has always been our go to for lunch as they have great lunch specials that's just right for our budget and comes in huge portions. Parking here however is horrendous! We love their fish and chips, burgers, pasta and my fave, their shrimp scampi. Service is good depends in the time of day and they give you that basket of soft bread, yummmmmm sooo good especially the brown one, I forgot what's it called, pumpernickel? My mom enjoyed her burger as you can tell from her picture and my dad didn't wanna share his fish and chips lol and his cheesecake. My girlfriends and I also come here for a quick get together. read more

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It's tgif and I'm here for happy hour . It's a small bar area so get here at 4pm sharp . Good super cold beer and free sourdough bread . It's so healthy . Great service as all the staff are veterans . Like many years of service . read more

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So sad to see such disappointing reviews because I've never had a bad experience at any Cheesecake chain. Stopped by this location after a very busy day of shopping and was greeted by Bri. Bri was wonderful, she checked on us enough and made sure we were doing good. I appreciated her taking my food to pack it up, as I'm quite used to packing my own to go food at most restaurants, so that was a nice surprise. I split the smash burger and chicken piccata. The piccata was good but something was missing. Maybe more lemon? The smash burger was deliciousss. So juicy, cheesy and that special sauce... WOW! And OC we had to get the Godiva cheesecake. Iconicccc. Always a 10/10. Thank you for a wonderful dinner and experience! read more

Hello dear yelpers, on March 25th, I had a very disappointing experience with The Cheesecake Factory after ordering a strawberry cheesecake for my daughter's birthday. Unfortunately, what should have been a special occasion turned upsetting when we discovered a worm inside one of the strawberries on the cheesecake. We immediately stopped serving it understandably, none of the kids wanted to continue eating it after seeing that. I called the Cheesecake Factory on Topanga the same evening and spoke with a manager named Susan, who assured me the issue would be resolved with either a replacement or store credit. About a week later, (since I didn't have time to bring it sooner) I returned the cheesecake (which was barely touched due to the situation), and Susan informed me I would receive an e-gift card for the full amount. Now, several weeks have passed, and I have not received any follow-up--no email, no phone call, and no e-gift card. It's extremely disappointing to experience this level of service, especially from a company as well-known as The Cheesecake Factory. What started as a quality issue turned into a customer service issue, which is even more frustrating. I expected accountability and timely resolution, but instead have been left waiting with no communication. I will be posting photos to raise awareness for others. Please be cautious when ordering the strawberry cheesecake. Overall, this has been a very unpleasant experience, and I am still waiting to see if it will ever be properly resolved. Where is the quality and customer relation. read more

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I hate to be the to make bad reviews especially when I go here a lot but I was not happy with the service I had today. I literally waited an hour to get my food and it never arrived. I asked for a manager no one showed up. I get it there was a huge party next to us about 20 people or more who were loud also. But I saw my waiter going back and forth not even acknowledging us. We just got up and left to go somewhere because we couldn't wait more. Absolutely bad service. read more

I ordered my go to chicken and shrimp bang bang I think that's the name but it's sooo good and we also ordered the Jambalaya it's another great dish full of flavor. Service was cool and for a Saturday afternoon I was seated in an inside booth in under 10 minutes! I will totally go back read more

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