They have a great happy hour menu and the portions are hearty. We shared 4 plates for 3 people and everyone was full after. The food tasted great, the Brussels sprouts were sweet which was new but good. The wontons had a crispy outside with a soft inside and the sauce paired nicely. I'm not a fan of shrimp but I had one and it didn't have an overwhelming fishy taste. Not a big fan of the Tex-mex egg rolls, they seem to just be a knock off chilis southwestern egg rolls but the ingredients were too big and it fell apart easily. Overall the food was good. The seating was for 4 people and we only had 3, I don't see how 4 people's food can fit on that small table but it wasn't an issue. Everything was clean, the staff was nice but avoidant. We didn't have utensils for one person and it took until the food came out to have someone stop for long enough to ask for it. We saw them pass by several times, I am sure they were super busy so it's understandable. I would go back, they have great deals and good food. read more

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Cheesecake Factory located in Chula Vista in the mall so parking is easy. We went for Happy Hour eats. They had a range of eats for $10.99. Customer service was good until we had food packed to go. Food had some challenges, it was just ok... We ordered: HH burger - came with lettuce and pickles on the side. HH hot spinach and cheese dip - came with thin tortilla chips HH calamari - came with cocktail sauce and a garlic sauce Burger came with melted cheese but, all the veggies on the side. It would have been better with just a fully constructed burger as it got messy trying to add the lettuce and pickles. Spinach dip was delish. It was sad that when our waiter packed it up to go, it was tossed in a container with the condiment containers and looked like slop after we opened it up. PISS POOR PACKAGING TO SAY THE LEAST! To open a to-go container to enjoy your left overs and your dip was mixed in with plastic containers...unacceptable in my opinion! Put to go items in appropriate containers! Calamari was practically all stuck together in a ball form with just a few pieces separated! ABSOLUTELY SLOPPY in food preparation! read more

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I've been here twice in the last month, and I'm not sure why this location has this average score. Maybe it's because I've sat at the bar, and the gentlemen there are stellar. I've gone after work one day, and another time was on a day off after a movie. I've probably only been to this chain up north in LA County a handful of times for graduations. I only took one picture from one visit, and I had the chicken Parmesan (Pizza Style), and that was a really tasty dish. I only tried this because there's been a trend on instagram of people trying it. I'm glad I followed the suggestions! The bar area is super chill, and I was watching a World Cup match while hanging out to wait for my food to come out. You can't go wrong with the bar if it's you and another person or if you're by yourself. I'll definitely return when I'm in the mood again! read more

The Cheesecake Factory - Chicken Parmesan "Pizza Style" - Desserts Near Me - Chula Vista, California

We came in at lunch and it was not too busy. We waited 10 minutes for a table. Mark was our server. He was great and hospitable. We ordered the spicy tuna, stuffed mushrooms, cheese flatbread pizza, chipotle chicken pasta, Louisiana pasta, and spaghetti and meatballs. The spaghetti and meatball dish was probably the best out of all these dishes. The meatball is so flavorful and the sauce is vibrant and goes well with the thin spaghetti they use instead of the traditional spaghetti noodle. I did not like the spicy tuna with crispy rice because the rice was so thick and dense and mushy in the middle. The stuffed mushrooms were very good and seasoned well. Ordered a vanilla bean cheesecake which is a tried and true to end the night. read more

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I came here with a friend. We put ourselves on a list and they will text you when your table is ready. It only took us about 10 minutes to be seated. The place was kind of noisy. It's definitely not on the cheaper side either. I got the Parmesan crusted chicken, which was really good. It came with mashed potatoes that were really good as well. The green beans were kind of overcooked however. The waitress was very nice and got refills and such. There were a few times where they went to drop off food to us, that was for another table. It's at a mall type area, so there's plenty of parking. read more

The Cheesecake Factory - Parmesan-Herb Crusted Chicken - Desserts Near Me - Chula Vista, California

My bsf and I have been coming to this spot since high-school for our once in a blue moon tea sessions and catch ups. And throughout the years both food and service have been consistently great!! I don't remember ever having complaints with this location. The place is spacious, there's plenty of parking, there's a good amount of stuff to do around the area. Overall neat hang spot! We will continue to have our loud oversharing meetings in random booths here lol. And luckily for us everyone else is normally yappy too so it feels like a safe space to comfortably talk in. read more

The Cheesecake Factory - Desserts Near Me - Chula Vista, California

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Good food. Waited about 20 min for our table even tho it was busy!! Was surprised we were seated quick. Feel good place fast paced but very family friendly my daughter loves coming here and eating the pasta. EILEEN was our server. She was very helpful, answered all our questions & accommodated all our needs. She was happy to help with no second guessing. 10/10 customer service from her part. She greeted us with a smile and a kind gentle warm service. Definitely hard to come-by in the food industry. I would definitely ask for her again to be our server. Thank you Eileen!! Muchas gracias 10/10 service. read more

The Cheesecake Factory - Desserts Near Me - Chula Vista, California

No waiting for four customers during dinner hours (5PM). Our orders were taken as soon as. Ordered appetizers: Stuffed mushrooms - 5/5 Avocado Eggrolls - 4/5 Fried Calamari- 3/5 Main dishes: Fettuccine Chicken Alfredo - 4/5 Chicken Shawarma - 4/5 Chicken Carbonara - 4/5 Shrimp and Chicken Gumbo - 3/5 Drinks: Strawberry Smoothie (2) - 5/5 Disappointed with my gumbo. Chef forgot one of the main ingredients for gumbo, sausage! I had to double checked their website that andouille sausage is mentioned as one of the component before asking our server. Mark did a fantastic job as our server. Came multiple times to check on us. Apologetic that there's no andouille sausage on my gumbo. Overall great and enjoyable service. read more

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My parents don't typically dine at chain restaurants, but had a TCF gift card so we decided to have dinner here as a party of 4 on a weeknight around 6pm. Checked in with the hostess, gave her my name and phone number to text when the table was ready. We waited for less than 5 min before I got the text. Sat at a cozy booth. I didn't catch our server's name but she was really friendly and attentive. We ordered: Calamari - lightly battered and crispy Chicken Madeira - popular for a reason. Tasty! Steak Diane - enjoyed this Fish & Chips - subbed fries for sweet potato fries. Coleslaw was lacking in flavor/ dressing Grilled Steak Tacos - thought it was a little too sweet Signature Strawberry Lemonade Pineapple Cherry Limeade Peach Perfect Cheesecake Lemon Raspberry Cream Cheesecake Our total came out to about $180 before tip. Everything was great. Had some leftovers that they were able to box iup for us. All in all, we enjoyed our whole dining experience here. read more

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Always get the greatest service when you sit with Franco always good service huge menu service is always great food ok to many line s and waiting but nice for birthday or whatever occasion read more

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My review is based on service for the most part. I often come here to have catch up lunches with my friends. The atmosphere is always nice and welcoming. It is a good place to talk and catch up because it doesn't get too loud during the day, I've had a variety of different dishes, not the best not the worst, just the middle of the road. The last four or five times I've gone, my waiter has been a young man named Trent S. He is a wonderful and personable server. He maintains a good balance of keeping tabs on you. and also giving space. He is very warm, friendly, engaging, polite. It is great to see a young person so dedicated to their job and craft. read more

Enjoyed the Beets and Avocado Salad. Wife loved her Steak Medallions. Daughter devoured her Chicken Pasta. Our host, Edwin, was super nice. He brought me and GinaBee two birthday Sundays. Thank you, Edwin! read more

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Happy hour is pretty popular here! Our server Jackie told us that the Happy Hour menu got more popular because of recent TikTok. Didn't know it until we came and saw a lot of people dining, yet we were still seated right away :) This has been my local Cheesecake Factory for years. It's one of the few staples at Otay Ranch Town Center that has been around basically since the start. Service was great. We didn't wait long to order, were explained the different aspects of the menu (especially for Happy Hour), and were constantly checked on by our servers. Let me just say it's been a while since I've been here but portions are huge! My wife and I got the Buffalo Blasts, Korean Cauliflower, HH burger (me), and Spicy Rigatoni Vodka pasta (not pictured). Everything was delicious. Couldn't finish it all because the portions were so big but those Buffalo Blasts were great as leftovers after a little air-refrying. I know cheesecakes here are notorious for their high calories but a whole two pages of scrumptious sounding flavors, so I'll have to be back again just to try a slice (but one flavor at a time lol). read more

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My food was served hot and very good! The service was great! And everyone knows that classic Cheesecake Factory ambiance. read more

The Cheesecake Factory - Grilled Salmon** - Desserts Near Me - Chula Vista, California

Food amazing each and every time- chicken Bellagio so good or the pizza style chicken read more

The Cheesecake Factory - Cheesecake display - Desserts Near Me - Chula Vista, California

The go to for lunch/dinner when I'm in the Eastlake area. What I like about this location is that, even when they're busy, it's still not a 2 hour wait. They get you in pretty quickly. Came in for an early dinner and was pleasantly surprised that the lunch menu goes till 5pm. I happened to come in at 4:30p so it was the perfect portion size. We had the miso salmon and the chicken Madeira. The sauce for the chicken is so good! Always ask for an extra. Both were delicious. My lunch portion for the miso salmon was the perfect size. And for dessert we had the lemon raspberry cheesecake. Also delicious. The wait staff were of course extremely busy but efficient. The restaurant in the evenings has a nice quieter ambience with dimming the lights. I'll be back. read more

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Been here quite few times. Most of the time, the grp ends up taking food we ordered to go, just bec it takes soooo long to to get to the table. But not this time . Dori D our server was awesome. There were 7 of us ( still celebrating Christmas) and Dori was pretty attentive to our needs. Refilling of the drinks was fast. Also, the whole group enjoyed their individual orders. First time to order the branzino here and it did not disappoint me. Prepared perfectly the way I like it. The place always gets full and busy. It was nice when they lowered the blinds to dim down the lighting inside. It gave it a warm feeling since the place is pretty big. This time, they offered to take our grp pic which was nice. Thanks again Dori for that great service. read more

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The service was great, the food was good, and the restaurant was clean. I didn't know their lunch goes until 5pm. The Cajun salmon was a great size. I substituted the corn for spinach and it was . The calamari was an "Meh" for me. The sauces weren't good. The bacon on the Brussels sprouts was kind of soft and the sauce was missing so, I had my Brussels packed to go, to finish cooking them at home. Still a 8/10 visit and I'll be back for sure read more

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I wanted to take a moment to recognize Marissa, a manager at The Cheesecake Factory in Otay Ranch. We visited on National Cheesecake Day, so it was extremely busy. We were seated after about a 30-minute wait, which we appreciated. Our server was very busy and we were waiting for drinks and the famous. We still had not ordered yet either... When my granddaughter dropped a spoon, Marissa immediately went behind my granddaughter and picked it up and ask if we needed anything. We asked if we could place our order with her, and she kindly yes, absolutely... She took care of our order and answering our questions and getting things started. Later, she came back to check on us, and her attentiveness and professionalism really stood out. Marissa made our dining experience much better, and we're truly grateful. Thank you, Marissa!! read more

I have gone to this particular location for a very long time. Food is decent and now they have introduced a new dishes into their quite extensive menu. The new menu had plenty of healthy choices. All new dishes aside I was surprised and disappointed to see the gentleman bathroom trashed and sink with water just running and being wasted. I Informed manager and she was going to call a poor staffer to clean. Not cool when people trash bathrooms like that. read more

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We got our food to-go through Door Dash so I can't speak to the ambiance, service or cleanliness of the store FOOD Avocado Egg Rolls - rating 2/5 - normally we devour these appetizers but out of the 3 egg rolls, only 1 of them had avocados that weren't brown. They didn't taste fresh either and sadly, we didn't finish them. Pumpernickel/Sour Dough bread- rating 5/5- always smacking. I could eat both breads daily Steak Diane - rating 4/5 - my husband said it was good but there could have been more meat in the dish. Ricotta Cheese Toast- rating 3/5- I appreciate that they're trying new dishes with combinations of flavors that should be good together. It said Orange honey and Toasted Sesame seeds were on it but I couldn't taste much honey so we added our own and even still after that, it felt underwhelming. Vegan Cobb Salad- rating 5/5- this was the real star of the show. It's a HEAVY ass salad either practically perfect vegetables. I had them mix the dressing in and it was fresh tasting. If they added tofu to this dish, I'd give it a 10 out of 5 rating. Next time; we'll make sure to get cheesecake because it just feels wrong to not get it. read more

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We try giving it a chance every 6 months to this place but can't really give it more than 3 stars. This time we invited our 19 yr old dayghter and two of her friends. It was a Monday evening at 7:30pm, pretty slow night. We were seated pretty fast but it took so long for a waiter to acknowledge us. We had to look and ask someone who was our waiter. She finally showed up. Took our order, we ordered everything drinks and food at the same time because they are pretty slow. Ambiance is ok as any Cheesecake Factory. Drinks came in waves, we had to check on a milkshake a few times. Bread took a while to get to our table, but it was good as always. Dishes came almost all at the same time which we did like. Quality of food, well portions are big, quality is ok as expected but nothing out of the ordinary. I guess you go here for the quantity not quality really. We chose this place because of the variety of food, but the service here always leaves a lot to desire. read more

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Service was good, restaurant was clean, and we were seated within 15 minutes without a reservation with a baby. There were a few favorite food items that were no longer available that were disappointing to some of the party as they had dietary needs but our waiter had great suggestions for similar dishes. Great big menu with dishes big enough to share but don't forget to save room for dessert! read more

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Great happy hour and lunch deals! So tasty! Love the ac. Parking is a bit nuts since so many did places are around. Get there early. Get the Chicken Jalapeño Fritters! Get a mojito! Thank me later! read more

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Just bad. Whole place was in collapse. They had just opened and we sited 20 minted to be told the wait was another 20 minutes and then we "might" get seated. Obviously they were not set for a rush. And they did not handle the situation well. read more

For a big party, I can understand service was a bit slow but overall for 21 people all went well. I only got pics of food from our table farfelke pasta with garlic and chicken, chicken wrap, bang bang chicken with shrimp and chicken, Korean fried chicken plate, chicken salad with avocado. The pasta was really good with creamy sauce. I was told the Korean chicken and the bang bang chicken was just ok since the others compared it to last time they had it there. What we lived was the chicken taco wrap. It had fresh vegetables and different sauces, which was refreshing. The Chinese chicken salad had crisp tortilla toppings and had a good mix of vegetables, chicken and vegetables. We enjoyed the sweet and salt flavor with a hint of sourness. As usual? They had the same dim decor like other Cheesecake Factory but with an open vibe. read more

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Ordered Meatloaf and Farfalle through door dash. The meatloaf was dry and overdone and had no mushroom gravy. The Farfalle was also dry even though I asked for extra sauce. I've dined in many times with no issues. Had we dined in this time both meals would have been sent back. read more

I sat at the tall table a slow night, I waited 20 minutes to get help the server ignore me. Someone sat next to me. They were help first and still ignore me... I just wonder why the server notice a couple next to me and let me. I was well dressed for the occasion this happened at 9 PM.Today read more

The Cheesecake Factory - Desserts Near Me - Chula Vista, California

Food has been going down for a few years now and I still gave them another chance. Subpar. Service was friendly but very very slow. We couldn't find our waitress to ask about the food. Finally we had to flag her down pretty much, then the food came out piping hot 5 minutes later. Which means it took only 5 minutes to make a meal. Oh. And this was 2:30pm on a Wed. So yeah maybe 20 people in the place. Won't be going to any of these restaurants anymore. read more

Every time we make a reservation we still have to wait 30 mins because they never have our table ready

What is this?! My friend & I came here yesterday was a girls day out lunch. We were seated quickly since the place wasn't busy at all. Waiter insulted me when it came to showing my ID to verify my age since we both ordered alcohol. The appetizer was good came out fast. Our lunch too so long by the time it arrived we weren't even hungry. Then the waiter brings out my friends meal & says it was made with the wrong pasta noodles but the kitchen is remaking it correctly. While she waits for the corrected plate he said she was able to keep the current plate to eat on. Well we waited for atleast another 35 min for the corrected plate & it never came! My friend eventually told the waiter she no longer wanted the food. I've never been to this Cheesecake Factory location & wont ever be back again. What happened to the Cheesecake Factory standard?? read more

VERY disappointing experience my family and I had at the Cheesecake Factory location in Chula Vista. Unfortunately, both the service and the food were far below expectations. Our waitress was extremely RUDE and argumentative during our dinner. Instead of resolving concerns professionally, she continued to argue with my family while we were eating. The situation became uncomfortable, and other customers around us were staring due to the disruption. We asked to speak with the manager in hopes of resolving the issue calmly. However, the manager's response was also unprofessional and dismissive. At one point, when handing back our receipt, she threw it onto the table, which felt very disrespectful. Additionally, the quality of the food was not acceptable. We ordered a steak medium rare, but it arrived extremely rare, essentially raw on the inside with only a burn on the outside. Overall, the entire experience made what was supposed to be a family dinner very unpleasant. I am bringing this to your attention because the level of customer service and food quality we experienced does not reflect the reputation associated with your restaurant. Poor service and food quantity read more

I chose The Cheesecake Factory to celebrate my friend's birthday because of the menu variety and cheesecake selection. Unfortunately, the service really missed the mark. The restaurant wasn't busy, yet our server kept stopping by every five minutes saying, "You're not ready? Take your time," which ironically made us feel rushed and pressured to order. After the fourth interruption, we just placed our order so we could enjoy our time catching up. When the food arrived, my friend was given the entrée-sized lettuce wraps instead of the small appetizer she ordered. The server acknowledged it was rung in incorrectly but took the entire plate back to "redo" it instead of simply adjusting the price. She then waited another 10 minutes, and what came back looked like the same plate with some chicken removed. It felt unnecessary and inconsiderate to make her wait when the food had already been prepared. We also had to repeatedly ask for water refills, drink refills, and plate removal. I ordered the chicken tortilla soup, which was extremely salty and inedible. When I mentioned it, I was offered another soup -- after I had already finished my sandwich. For an $80 lunch with plenty of staff on the floor, the level of service was disappointing. We still tipped 18%, but the experience felt closer to 10% service. I hope management works on improving attentiveness and handling simple mistakes more thoughtfully. . read more

I have a love-hate relationship with Cheesecake Factory. I love the food but hate the price! The best thing I ordered here lately is the Miso Salmon. Plenty of tasty fish with a delicious miso sauce, along with snappy snow peas. Great flavors in this dish. Get this. The restaurant is customary CF decor, meaning, they all look the same. Save room for cheesecake by eating only half your meal, and saving the rest for leftovers. Small stomach syndrome solved. Two meals will set you back about $50, but no worries, you've got an extra meal saved for later, so it works out well in the end. CF has such an extensive menu but not all dishes are done with excellence. They would be better off shaving that menu down because frankly, some dishes are really not great. Customer service at this particular location is above par, but the wait to be seated is still long. Take a number, sit at the bar and have an adult beverage to help the time pass. Private lot parking. read more

The Cheesecake Factory - Miso Salmon with White Rice & Snow Peas - Delicious Umami Flavor! - Desserts Near Me - Chula Vista, California

Ok! So listen I'll give them some leeway for being December but coming at 2 in the afternoon, on a weekday- service was rediculously slow- we were sat in the bar area, so already setback on a waiter being the only bartender. It's traditional Cheesecake Factory decor, and parking was very easy in the private lot. I had skinny avocado tacos- delicious. And a key lime cheesecake for dessert!!! Recommend this location for Parking, will give them a second shot. read more

The Cheesecake Factory - Avocado Tacos - Desserts Near Me - Chula Vista, California

Got seated at 8:00pm last Friday night. Server came by and introduced himself at roughly 8:13. Bastard didn't return until 8:57 to take our order. I was hungry so I decided to bite the bullet. He got what he deserved and didn't get a single dollar from me as a tip. read more

Came here with my best friend and had to wait about 10 minutes which isn't too bad . We were seated in a nice booth and our server at first seemed snobbish but turned out to be awesome and friendly we ordered appetizer of the avocado eggrolls with some kind of sauce which didn't really like . The egg rolls were okay and won't order again . My best friend ordered farfalle with no chicken and extra mushrooms and spaghetti noodles. So much food on one plate but she enjoyed it . I got the fish snd chips and surprised it came with 5 piece of fish . Nothing special about the fish and chips . Tasted okay. Now the dessert got the caramel pecan turtle cheesecake and bestie got the chocolate mousse cheesecake . They were both rich and so good and could only eat half. Place always crowded and people can be so loud read more

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The service was horrible. Our server got our appetizer wrong. So we ended up eating our entrees since nobody checked on us after the appetizer came. One of the pastas we had came out dry with very little sauce. We never got checked on for refills or to see how the food was. Before we left we ordered a strawberry cheesecake with the server (Luisa). We waited around 15mins all to find out she never placed the order. We didn't even get an apology or anything. Till the very end I kept trying to enjoy my time there but it was horrible. 22% tip it's what she received and that's just because I use to work in the industry. The place was dead and we still had crappy service. read more

Warning: the 2 star deduction has nothing to do with the food nor the service. I will explain at the end..... My wife and I went on a weekday for the lunch special, since the prices are a bit lower and the portions are still generous. Jackie, our server was very gregarious and attentive to our requests. My lunch portion Sausage Mushroom Rigatoni was super flavorful and the pasta was cooked perfectly. My wife's lunch portion Cobb Salad was colorful and pretty to look at (and delicious as well). At the end, we were very satisfied with the food and the service. My only beef was that Cheesecake Factory calculates the suggested tip on the bill based on the food cost AND THE TAX!! Why the deception, and why should the consumer pay a tip for the tax?!?!? The suggested gratuity should be based only on the food cost. Cheesecake Factory, please be better! read more

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Had a reservation, waiting over an hour to get our food only for it to be cold, over salted ended up taking it back. Horrible service! Will not return. read more