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    The Cheesecake Factory

    2.8 (1.1k reviews)
    ModerateDesserts, American
    Open • 11:00 am - 10:00 pm

    Order The Cheesecake Factory Takeout or Delivery

    The Cheesecake Factory Photos

    THE CHEESECAKE FACTORY ATMOSPHERE

    What's the vibe?
    Casual
    Classy
    Moderate noise
    Happy hour specials

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    Reviews With Photos

    Eric C.

    Review is for the cheesecake to go. Shoutout to Cheesecake Factory for having an app/rewards club that gives out promos for free or discounted food. I had a free cheesecake coupon through their mobile app with any purchase so I decided to buy 2. I got the new brownie cheesecake and my favorite pineapple upside down cheesecake to go. They were delicious! Service was nice and quick.

    Korean fried cauliflower - delicious!
    Mark K.

    Came here - again! - for quick lunch, and as always, had great food and a nice lunch. The place was busier than expected at lunch, a good sign for a change. We were seated quickly, and the four of us quickly settled into our routine. Our server, Francisco, took some initial drink orders while we decided on appetizers. We finally settled on pickle fries, Korean fried cauliflower, and crispy fried cheese. I am seeing "fried" as a common denominator here! The appetizers showed up hot and tasty, and were quite a bit, so we delayed our entree orders as we all pivoted to new options, given out sudden fullness. However, we did go for a chicken Katsu bowl, two little house salads (like a typical simple side salad, but a bit larger in size), and a chopped salad, which is my personal go-to favorite. The food was tasty and fresh, and with a reload of the bread and butter, we could only order some desserts to take home - no sharing a piece today! The food was good, the service was friendly, although a bit absent at times - we did see him helping other tables across the dining room, and didn't see a lot of servers today, so perhaps a one-off, but we did wait a while between the appetizers and ordering the entrees, but not a typical service lapse here. Still, a good time, and good food!

    Chicken Katsu
    Lexie F.

    Went here for a date and it was lots of fun. The food was pretty affordable with good portions. The service was a little slow but we weren't in a rush so it wasn't a big deal. We enjoyed our food and loved the ambiance. Just wish it was a little brighter and the music wasn't as loud lol... Will definitely come back for future celebrations and have a nice meal. Love how they have several vegetarian options for me so I can actually pick from a decent selection!

    Strawberry Lemonade
    Bianca G.

    I used to love going here as a kid. I was excited to come back again! However, I wish I would have read the other reviews. The food is not what it used to be. The pasta barely had any pasta, and the chicken and shrimp were a different flavor from the pasta that made it taste different from what I remember. The only relatively good food we had here was the fried mac and cheese and that was the appetizer. For the steak and frites you pay a lot and get very little. It's supposed to be a ribeye but the steak you get is minimum. They do give you a lot of fries. But I wish there was more steak to the dish. Service was pretty good even though they were packed. However depending on seating you will be listening to the yelling in the back. The place is nice inside I'll give them that and it's a chill vibe. However food is relatively expensive for what you get. I don't think I'll be back.

    The total bill.
    Dionas D.

    Six of my friends and I came to celebrate two birthdays and had an 8:30 PM reservation, but we weren't seated until 9:05. Delays can happen, especially on a Saturday, but what was disappointing was the lack of urgency or concern from the host staff. I also tried to discreetly take care of the bill ahead of time by asking a hostess if I could give her my debit card, but I was told I'd have to give it directly to the server--completely defeating the purpose of keeping it a surprise. When we were finally seated, the table was dirty with a sticky residue, and the previous party's check was still sitting there. We had to ask for a wet rag just to clean our own table, which isn't something guests should have to do. To make matters worse, four of the items we ordered were unavailable. I understand that things can run out during busy times, but this many missing items felt excessive. By the end of the night, our bill came out to $451, which made the experience even more frustrating. For a tab that high, you would expect at least some level of customer service recovery--whether that's comping an item, offering a dessert, or even just a sincere apology. None of that happened. It felt like our time and business didn't matter, which is disappointing because Cheesecake Factory is usually a go-to spot for our group. This visit definitely missed the mark.

    Chicken Bellagio
    Sandy N.

    On July 25, upon arriving we were told it was going to take 15-20 min to be seated. Ok. I gave the hostess my number to get a text when we could be seated. It was just the 2 of us. We step aside and stand by the cheesecake case. About 3 min later a group of 4-5 came in and were immediately seated. I thought oh they must have a reservation. Then a few minutes later 3 others were sat. I then went up to the hostess and asked why we were being skipped. I even told a man who looked like he could have been a manager or lead from what he was wearing. No one could give me an answer or even apologized. This was on a Friday afternoon and it wasn't busy. There wasn't a lunch or dinner rush. Anyhow. Our waiter was great. By the time we were seated we were both still upset by what had happened. Again no apology, no some sort of compensation. It was all just ignored. We almost left. But we stayed... Food was great. I had the Chicken Bellagio (delicious) and the person I was with had the Chicken Madeira. (Which was also delicious)

    Kudos K.

    Give Sarah a raise! First time got seated in her section in the back and she was so attentive, friendly and gave REAL SERVICE! So pleasant, kept drinks refilled, brought out more bread and butter and even packed up our leftovers and gave us wet naps for our sticky hands! I was so impressed she was so great. Food was good, meatloaf was too salty but flavor was good. Just want to say thank you again to a really dedicated wait staff person who impressed us and made me want to go back tomorrow! The only disappointment was how my Oreo cheesecake looked like it had shrinkflation. Half of the container was empty

    Patio great for new babies!
    Trina H.

    Parking at this location is super easy, and they have a gorgeous outdoor patio with shade/heat lamps. The interior is typical of other locations. The wait here is often long, and the restaurant seems understaffed. The big draw is always the food; you can't go wrong! My faves are the avocado eggrolls and the chicken and avocado club sandwich. Thank goodness the portions are gynormous to get your money's worth!

    This was our bill with the removed item and still very disappointed of a cost for a bad experience

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    9 days ago

    Omar was very helpful and very informative.. will be back soon.. and the food was delicious

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    Page 1 of 28

    The Cheesecake Factory Reviews in Other Languages

    Ask the Community - The Cheesecake Factory

    Are they open on Christmas Eve?

    Oh yes!

    Are Buffalo Blasts the best thing to order here?

    Depends on what you are craving.. I love the pot stickers!!! Can't go wrong with either..

    Don’t See Your Question? Ask Away!

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    Nothing Bundt Cakes

    4.4(160 reviews)
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    This Nothing Bundt Cakes shop is run so well! The employees are super nice and the quality of their…read morecakes are consistently good. I've been here a bunch of times and every single time the cakes are moist, fresh, perfect frosting, and I never have any issues. In particular, I came to claim my complementary birthday cake recently but being an idiot, I accidentally claimed it and when I tried to go to the store it showed it as claimed when I didn't actually claim it. The employees were super understanding and still gave me one when they totally could have just said too bad. They have such excellent customer service here and I really appreciate it. This is my go to for all cakes for special occasions now!

    Those who know me know I'm usually skeptical of food franchises unless they are doing something…read morespecial. But after a few years in the area, I've come to associate these Bundt cakes, which come in large and mini sized, with birthdays, graduations, and celebrations. They look a little like an old fashioned Bundt cake your granny might bake, crossed with a pudding cake and something from the Safeway bakery case. Despite this, they taste surprisingly good: very moist, flavorful, and sweet. A friend brought a selection of their mini cakes: red velvet, lemon, Dubai chocolate, and raspberry to a dinner party recently, and even a group of pretty serious food lovers was pleasantly surprised and appreciative.

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    Victoria Bakery & Café

    4.1(275 reviews)
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    A traditional feeling Italian bakery in the heart of a more modern, hip shopping plaza. Lots of…read morevariety among cake slices, cupcake flavors, and cookies + pastries priced by the pound. I went to try to get a slice of their Chocolate Truffle cake, but since they were sold out by Sunday afternoon, I opted for their version of a hostess cupcake, and their butter cookies with chocolate icing blossoms. ------ FOOD: Hostess Cupcake (3.5/5) I personally found the cupcake to be a bit dry and the whipped cream to be too airy. The chocolate ganache topping on the cupcake was fantastic though, but wasn't enough to save this dessert. Butter cookies with Chocolate Icing (3/5) It wasn't bad but the butter cookie wasn't as rich and melt-in-your mouth as I would have liked. The chocolate icing was a bit too sweet and didn't have a deep chocolate flavor. I'm sure there are some delicious treats here as well that I'll need to try eventually if I'm ever in the area. ------ SERVICE: I spoke with a lady on the phone who was very kind and helpful, but the gentleman at the counter unfortunately wasn't able to provide any recommendations and couldn't manage the line well. The lady on the phone also told me they had the chocolate cake available which is the only reason why we drove out of our way to come here. ------ ENVIRONMENT: There are a few tables inside, outside, and nearby if you'd like to enjoy your treats nearby. The bakery itself is relatively spacious inside.

    Great little Italian bakery - fantastic selection, friendly staff …read more.. So many excellent choices!

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    Johnny Doughnuts

    3.8(230 reviews)
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    Was Super Bowl Sunday, figured my diet was shot for the day so I picked up some donuts to bring to…read morea friend's house to share. This allowed me to get some different kinds I hadn't had or seen before. As usual the service was great plus going to the Marin Mart is always enjoyable experience. I enjoy going and checking out the turtles at the koi pond. I ordered Apple Fritter Cinnamon Roll French Toast Cake Blueberry Lime Cake Vanilla Old Fashioned Maple Old Fashioned While all tasted great my top 3 in order were the Apple Fritter, The amount of apple and cinnamon is perfect with the soft inside and glazed outside. Goes great with Coffee. My Second was the Blueberry Lime Cake, the combination of the 2 flavors makes for a nice treat, The chunks of blueberry makes it stand out. Third was the French Toast Cake, combination of the flavors made it taste like cinnamon french toast. As for donuts, this is my goto place !

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    Donuts up close ...love it

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    Johnny donuts Larkspur location

    Sana’a Cafe - Coffee and pistachio cake

    Sana’a Cafe

    4.6(117 reviews)
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    Beautiful cafe. I was looking for something sweet and intrigued by the milk cake. Pistachio and…read moreDubai chocolate were recommended but I'm not a practice fan and didn't want chocolate. I opted for the vibrant red rose. It tasted exactly like a flavorless sponge drenched in l milk. Not even a hint of rose. Incredible, the white icing was equally flavorless, although it looked beautiful, with a sprinkling of dried rose petals. The overall effect was like eating a piece of cake that had fallen in a puddle of milk - with dried leaves in the icing. I had three bites and then told them guy behind the counter that it had no flavor and all he could offer was "I'm sorry". For $8 and no offer to make it right, it was a really bad experience and I would never go there again.

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    The Cheesecake Factory - desserts - Updated September 2026

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