Came here - again! - for quick lunch, and as always, had great food and a nice lunch. The place was busier than expected at lunch, a good sign for a change. We were seated quickly, and the four of us quickly settled into our routine. Our server, Francisco, took some initial drink orders while we decided on appetizers. We finally settled on pickle fries, Korean fried cauliflower, and crispy fried cheese. I am seeing "fried" as a common denominator here! The appetizers showed up hot and tasty, and were quite a bit, so we delayed our entree orders as we all pivoted to new options, given out sudden fullness. However, we did go for a chicken Katsu bowl, two little house salads (like a typical simple side salad, but a bit larger in size), and a chopped salad, which is my personal go-to favorite. The food was tasty and fresh, and with a reload of the bread and butter, we could only order some desserts to take home - no sharing a piece today! The food was good, the service was friendly, although a bit absent at times - we did see him helping other tables across the dining room, and didn't see a lot of servers today, so perhaps a one-off, but we did wait a while between the appetizers and ordering the entrees, but not a typical service lapse here. Still, a good time, and good food! read more

The Cheesecake Factory - Korean fried cauliflower - delicious! - Desserts Near Me - Corte Madera, California

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As a teenager in Southern California I used to listen to a radio show with Elmer Dills, "The Dining Doctor". Mr. Dills always said that the first thing he did when entering a restaurant was use the restroom. If it was a mess he'd leave; the state of the bathroom, he argued, accurately reflected the state of the kitchen. Elmer Dills would have walked out of The Cheesecake Factory. On the evening of my visit, which began on a Friday around 5:40 p.m., I entered the women's restroom to what can only be described as an enormous mess. Trash receptacles were overflowing and each restroom had toilet paper and paper towels strewn all over the floors. If I wasn't meeting a friend here - who'd suggested the place - I'd have left. When I emerged I wanted to alert someone to the state of things. Not only was there nobody manning a host/hostess station, but there was nobody to greet guests or seat guests. When my friend arrived, we made our way into the bar area and as we did, I flagged down a server to tell him of the status of the women's restroom. At our table, we had to again flag down someone to take our order. A different person subsequently became our server and things were smoother from there on. Before leaving though, I again used the women's restroom only to find that it was still an utter mess. The food and drinks that arrived at my table were fine but the service levels and restroom cleanliness here render that observation moot. I recognize that The Cheesecake Factory is no longer in its heyday but based on this visit I'd surmise that they're close to expiration. read more

Six of my friends and I came to celebrate two birthdays and had an 8:30 PM reservation, but we weren't seated until 9:05. Delays can happen, especially on a Saturday, but what was disappointing was the lack of urgency or concern from the host staff. I also tried to discreetly take care of the bill ahead of time by asking a hostess if I could give her my debit card, but I was told I'd have to give it directly to the server--completely defeating the purpose of keeping it a surprise. When we were finally seated, the table was dirty with a sticky residue, and the previous party's check was still sitting there. We had to ask for a wet rag just to clean our own table, which isn't something guests should have to do. To make matters worse, four of the items we ordered were unavailable. I understand that things can run out during busy times, but this many missing items felt excessive. By the end of the night, our bill came out to $451, which made the experience even more frustrating. For a tab that high, you would expect at least some level of customer service recovery--whether that's comping an item, offering a dessert, or even just a sincere apology. None of that happened. It felt like our time and business didn't matter, which is disappointing because Cheesecake Factory is usually a go-to spot for our group. This visit definitely missed the mark. read more

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I used to love going here as a kid. I was excited to come back again! However, I wish I would have read the other reviews. The food is not what it used to be. The pasta barely had any pasta, and the chicken and shrimp were a different flavor from the pasta that made it taste different from what I remember. The only relatively good food we had here was the fried mac and cheese and that was the appetizer. For the steak and frites you pay a lot and get very little. It's supposed to be a ribeye but the steak you get is minimum. They do give you a lot of fries. But I wish there was more steak to the dish. Service was pretty good even though they were packed. However depending on seating you will be listening to the yelling in the back. The place is nice inside I'll give them that and it's a chill vibe. However food is relatively expensive for what you get. I don't think I'll be back. read more

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Came in today to celebrate my nieces 25th birthday and unfortunately, we got a waitress name Sarai that didn't care to wait on us. She abandoned, disappeared for so long we have been waiting for 45 minutes after we got our food. I had to get up myself to get boxes from the bar, bother other servers that we're walking by to get the bill and my niece didn't get her birthday cake and song. She totally ruined our special event. read more

Give Sarah a raise! First time got seated in her section in the back and she was so attentive, friendly and gave REAL SERVICE! So pleasant, kept drinks refilled, brought out more bread and butter and even packed up our leftovers and gave us wet naps for our sticky hands! I was so impressed she was so great. Food was good, meatloaf was too salty but flavor was good. Just want to say thank you again to a really dedicated wait staff person who impressed us and made me want to go back tomorrow! The only disappointment was how my Oreo cheesecake looked like it had shrinkflation. Half of the container was empty read more

The Cheesecake Factory - Desserts Near Me - Corte Madera, California

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We eat lunch here every few months as we go shopping at the Village. The "Skinnylicious" menu is our Go To for tasty food with reasonable calories and prices. The chicken pasta, ginger chicken and salmon entrees are all quite good. Service is normally prompt, polite and cheerful. Recently we got over-the-top attentive service and friendliness from waitress Sarah K. Super!! read more

On July 25, upon arriving we were told it was going to take 15-20 min to be seated. Ok. I gave the hostess my number to get a text when we could be seated. It was just the 2 of us. We step aside and stand by the cheesecake case. About 3 min later a group of 4-5 came in and were immediately seated. I thought oh they must have a reservation. Then a few minutes later 3 others were sat. I then went up to the hostess and asked why we were being skipped. I even told a man who looked like he could have been a manager or lead from what he was wearing. No one could give me an answer or even apologized. This was on a Friday afternoon and it wasn't busy. There wasn't a lunch or dinner rush. Anyhow. Our waiter was great. By the time we were seated we were both still upset by what had happened. Again no apology, no some sort of compensation. It was all just ignored. We almost left. But we stayed... Food was great. I had the Chicken Bellagio (delicious) and the person I was with had the Chicken Madeira. (Which was also delicious) read more

The Cheesecake Factory - Chicken Bellagio - Desserts Near Me - Corte Madera, California

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Extremely disappointed with my experience. What was supposed to be a nice date night turned into a frustrating evening. The wait time was ridiculously long, and when our food finally arrived, it was cold and dry. The quality did not match the amount of time we spent waiting. The service was poor, communication was lacking, and overall the experience was very disappointing. We came expecting a nice meal and left wishing we had chosen somewhere else. Unfortunately, this was one of the worst date night dining experiences I've had. read more

My first time EVER at a Cheesecake Factory restaurant. My experience was decent. They were quick to sit us down. Food took a little while to be served. Came in on a weekday afternoon, so it wasn't too busy. Had their Chinese chicken salad, fried calamari, and Margherita flatbread pizza. Loved the salad. The calamari was not my favorite. The taste was off. Pizza was...pizza. Would definitely get the salad again. read more

First time eating here in Corte Madera we are new to the area in San Rafael. We usually eat in Walnut Creek and the food. There is usually amazing so we thought we'd give it a try upon arrival we were told it would be 15- 20 minute wait and that was perfect timing. After sitting down, our waitress greeted us and stated that she was gonna take her order. We ordered our normal food and after we had placed the order, the waitress came back to state that the food that we ordered one of our food dishes that we ordered was no longer available, she brought us a new menu so we could choose something else, but it took her almost 20 minutes to return to take the secondary order of the item that was no longer available, then we also ordered some drinks. They brought us an incorrect drink instead of a margarita that we ordered we got a Mojito, which I'm not a fan of the mint and we also had ordered some soda beverages which we finished and needed refilled also and at the time that she went to return the drink that we ordered and bring the correct one we had to remind her that we were still needing a refill of the soda needless to say this server was a little unexperienced or maybe it was just very busy and it was hard to keep track of the items on the table that needed it. Once I receive my dish I was not a fan of what I ordered. It was pasta dish, which seemed like the noodles were over cooked and it's very greasy so I waited for the waitress to come by to see how maybe I liked the food that was delivered. We waited A long time now for my husband's food finally arrived and I had to flag down a Manager, which stated he would re place my order my food but here we are 40 minutes plus into dinner service with a bad experience the manager offered to refund my food and give me something else at that time. I wasn't even hungry anymore. This was a truly horrific experience in San Rafael, which I thought would be amazing for a date night of me and my husband. Now I feel like I've overspent 130$ on a meal that I didn't enjoy and felt like this was just not something I would do again, and I made sure I did tip my waitress, regardless of the fact. " Thank you customer service for replying your helpful advise yet in my review I clearly stated we had to flag down a manager who offered to replace my meal but even after explaining everything I wrote e above about my experience this was the outcome he remove the item from my bill and as charged me for the new item. read more

The Cheesecake Factory - This was our bill with the removed item and still very disappointed of a cost for a bad experience - Desserts Near Me - Corte Madera, California

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You can't go wrong if you're in the mood for a salad. The menu is limitless. The variety is incredible. When we don't know what we feel like eating we tend to say, "Let's go to the Cheesecake Factory. There's a lot of options for everyone." And there is from soups, to salads, to Mexican, to Italian, to Asian, to sandwiches, to wonderful appetizers and of course cheesecake galore. If you have never been to a Cheesecake Factory, check it out. Sure, it's a chain, but a nice and good quality one. The restaurant is definitely made from a cookie cutter, but what's wrong with that? At least you know what to expect. The portions are enormous and they have another menu that offers smaller portions and a skinny menu that offers less calories. Like I said, there's something for everyone here. read more

If you are a Vegan or have a person in your party who is one, or you simply wanna take a break from meat of any kind, then you need to try their "Vegan Salad"....its soooo delicious and the portion is HUMONGOUS!! We also ordered shrimp scampi which was also cooked very well. Surprised by the low ratings for this place, it's always consistent and a go to when everyone in the family wants different meals. Only complaint I have is that their bread is not calorie free , but it's free to eat lol, we love the brown bread...YUM!!! read more

The Cheesecake Factory - Vegan Pasta - Desserts Near Me - Corte Madera, California

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Parking at this location is super easy, and they have a gorgeous outdoor patio with shade/heat lamps. The interior is typical of other locations. The wait here is often long, and the restaurant seems understaffed. The big draw is always the food; you can't go wrong! My faves are the avocado eggrolls and the chicken and avocado club sandwich. Thank goodness the portions are gynormous to get your money's worth! read more

The Cheesecake Factory - Patio great for new babies! - Desserts Near Me - Corte Madera, California

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Great lunch outing with family, it wasn't too busy so we were seated right away. Mario was great, attentive, and friendly. The Thai lettuce wraps are my absolute favorite and I couldn't forget the salted caramel cheesecake! read more

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I e. En sitting for almost 30 min waiting for a pick up order. I can't go in because I'm not dressed to walk in. They don't even answer the phone so I can cancel my order. I don't care how busy they are this is not ok read more

Not what it used to be. A favorite, chicken castolata, came with the usual sauce which in the past was creamy and delectable. But now it is watery and flavorless. The bread was barely warm, mostly cold. Clearly, their quality control is missing. The only item that has gone up, way up, are the prices. Long term prognosis: goodbye Cheesecake Factor. read more

Well here we go again!! Nestled in a nice outdoor mall area in Corte Madera right off the highway lies another Cheesecake. I have not been her for a few years but this time it was a bummer for me except the Cheesecake ( sugar free) which was awesome!! I ordered the enchiladas but much to my dismay they were cold, bland the black beans were runny and the white rice was just not the best. I think the food was sitting for awhile. I was not going to send it back. However, when I have to pay with tax tip and dessert and drink over 35.00 for something that was not worth it..its just annoying. Will I be back, well I will give it another go around if I am in the area. Seriously, it was not a good experience today :-( I believe in grace and giving a place another chance, but you may not be as patient as moi. I have been to other locations that have been great and ones..not so much! read more

The Cheesecake Factory - Desserts Near Me - Corte Madera, California

Went in a festive party of six including three teenagers. The waiter was awesome -- warm, friendly, and got everything right without writing down a single thing! I have two complaints, and I'm saying this as a former waitress with 10 years of experience: 1) The runners need to be given the seating position for each order so they don't stand there and unceremoniously shout "who ordered the gumbo?" It's quite easy to do. HMU for instructions. 2) And the runners need to spot a badly executed entree and correct it before it goes out on the floor. My noodles were glued together and that was no bueno. read more

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Visited July 8 around 4:30 p.m. We came in with our autistic son. Our lovely server Jean went above and beyond to accommodate us, with so much calm and kindness. Throughout our meal, he was attentive, patient, and just incredibly thoughtful. He's the kind of person who makes a big difference for parents like us who can sometimes feel anxious about dining out. Food was delicious, drinks were great, and our son felt comfortable enough to enjoy his meal, which is a big win! Thank you, Jean!!! and thank you, Cheesecake Factory in Corte Madera, for making our night out feel easy and welcoming. read more

Went to The Cheesecake Factory at the Corte Madera Mall for a fun date night and had such a great experience! I was in the mood for something light but satisfying, so I ordered the Caesar salad with a side of fries and a coke, simple, tasty, and just the right amount of filling. We also shared the sliders. The service really stood out, our waitress was so kind and attentive the entire time. Overall great vibes and a lovely night out! read more

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Always a hit with all the variety of food! Plenty of options to choose from. Kind server and very attentive. Place has plenty of parking and seats, just dark inside a bit. read more

The Cheesecake Factory - Desserts Near Me - Corte Madera, California

The Cheesecake Factory continues to be one of my favorite go-to spots for a reliably delicious meal. The menu is massive, the service is friendly, and every dish we tried was fantastic. The SkinnyLicious® Shrimp Soft Tacos were excellent -- light, flavorful, and surprisingly satisfying. The shrimp were seasoned perfectly, and the fresh toppings made the whole dish feel bright and refreshing without being heavy. The Spaghetti and Meatballs was classic comfort food done right. The meatballs were tender and flavorful, the sauce tasted rich and homemade, and I asked for a lot of parmesan cheese -- which they generously provided. Total perfection. Renee's Turkey Sandwich, which was simple but really well made -- fresh turkey, crisp veggies, and nicely toasted bread. A classic combination done right. Came with soup and a side salad. The SkinnyLicious® Crispy Chicken Sandwich with Ranch was another winner. Crispy, juicy chicken paired with cool ranch dressing made it feel indulgent even though it's on the lighter menu. And surprisingly, one of the biggest standouts was the Veggie Burger Melt. It's hearty, savory, and grilled perfectly. Even non-vegetarians at the table were impressed by how flavorful it was. Of course, we couldn't skip dessert. The Chocolate Mousse Cheesecake was rich, silky, and heavenly -- one of the best chocolate desserts on their menu. The Strawberry Cheesecake was just as good, with the perfect balance of sweet, creamy, and fruity. The fresh strawberries really make it stand out. The only downside of our visit is the bread wasn't available until after our entrees arrived. Overall, this location continues to deliver great meals and great service every time. Whether you want comfort food, lighter options, or (of course) cheesecake, the Cheesecake Factory is always a reliable and delicious choice. Highly recommend! read more

This tasted like a more upscale burger from McDonald's and I can't say if that's a good or bad thing, but i definitely did enjoy it. I do recommend to at least try it once. I would love to come back again to try their other menu items. read more

The Cheesecake Factory - Desserts Near Me - Corte Madera, California

Still love the atmosphere here! Service was 5* today. Normally pretty good at bar but exceptional today with our waiter Jean R. He was attentive and prompt. Food was good but corn tamale cake especially delicious today. Cant gi wrong with the fried calamari.. it's always made perfectly. Love their margaritas but just a tad too sweet today (it was good for me so I had np) Still a favorite place for quickie causal eats. read more

I don't go to cheesecake factory often but when I do, I always have a good experience. This is my first time going to this specific location and it did not disappoint. We came around 4pm on a weekend and were able to be seated within 15 minutes. Our server was friendly, attentive, and gave great recommendations. We even got to redeem our free cheesecake reward with no hassle (we had a problem at a different location before) He knew exactly what to do and we had no issues. For starters, we got the crispy brussel sprouts and the eggroll sampler. The brussel sprouts have a maple-like glaze that isn't too sweet and pairs well with the bacon bits it comes with. The eggroll sampler is usually our go-to appetizer. Our favorite eggroll from the sampler is the tex-mex. For our main course, I tried the rigatoni vodka pasta for the first time. It might be my new go-to! It has a good flavor and spice to it. My boyfriend got the pasta da vinci but subbed for spaghetti noodles instead of penne. The chicken it came with was juicy and tasty but the noodles were a little bland-- had to salt them and it overall tasted like buttered noodles. Overall, we had a great time and enjoyed everything. read more

The Cheesecake Factory - Egg Roll Sampler, Pasta Da Vinci, Rigatoni Vodka Pasta, and Crispy Brussel Sprouts - Desserts Near Me - Corte Madera, California

June 12, 2024: Wanna hum the song of game show, "Jeopardy?" I waited ten minutes before the waitstaff handed me a menu . . . Twenty minutes later, the waitstaff serves me bread and the Arnold Palmer with no refill . . . Eye rolling ensues: The dinner plating was unattractively boring and worse, sloppy presentation, i.e., not worth spending $48.00 for unattractive pig slop and egregiously S-L-O-W service!!!! Service has gone downhill reducing to ONE STAR REVIEW!!!!! read more

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I recently joined the Cheesecake Rewards program and participated in the buy one get one slice free offer for members. I placed my order online for store pickup. There were no staff available at the to go pickup area, and there was a long line at the host booth of dine in guests waiting to check in for dinner reservations so hard to ask for help. The cheesecake (one slice tiramisu and one slice Cinnabon) was delicious! Will try to do future rewards pick ups at less busy times. read more

Today I went to the Cheesecake Factory, the food was decent, service was ok, we never received a water refill and the day was hot. One thing that I wish I would have seen sooner was the bathroom, if this is filthy imagine the rest of their restaurant. I addressed it with an employee and the response was that it was normally like that, no immediate response or care to get it looked at. Please do better. read more

The Cheesecake Factory - Bathroom - Desserts Near Me - Corte Madera, California

I have been to Cheesecake Factory multiple times and this location has been the worst of them all. I dined in with my family and the server was inattentive the whole time and couldn't even bring straws when asked. The cups were also dirty and there was only chicken on half of my CHICKEN SANDWICH. I barely finished my meal and requested a box to go to which she responded she would box it up in the back. Upon arriving home half of my meal was missing, my whole order of fries which I barely touched. This was a horrible experience definitely won't be back especially for what we paid. read more

I have left two reviews...negative reviews....the first review the manager answered without addressing what was wrong with our experience Sunday evening 1/25. I left the second review trying to explain what actually happened at dinner that night and asking for the managers name and he never responded. What kind of business would not respond when you directly reach out and let them know how terrible their food was and the terrible service and time it took to receive our terrible cold food....this is unbelivable,,,a big corporation like The Cheesecake Factory to just blow off a customer who spend $200 for 4 people for terrible cold food and time wasted. I am ready to go into the restaurant and talk to someone who is higher than the "so called manager "....who only stayed up at the front with the girls all that evening. Even after I asked where the manager was. read more

Food was just terrible. Ordered Chicken Alfredo and it had no flavor at all. The one at Applebees is more decently tasting. It hurts because one spends hard earned money to have a mediocre meal. We were seated quickly thankfully, but the service was lacking. Long Menu so it took some time to decide what to get. Waited 10 minutes for order to be taken. Waited another 30 minutes for the food, when there were a few people dining in. 8 servers on the floor but ours didn't check up on us. Waited another 20 minutes for the check. The only nice thing about this location is the venue an the aesthetic vibes to it. Won't ever recommend this place. read more

My family and I arrived today, just after the restaurant opened. The server walked up, took our drink order, came back quickly. He took our lunch order and brought the salad back right away, and that's where his attentiveness ended. He left dirty salad plates on the table, didn't ask if we wanted refills, and the food took far too long to get, given the time of day and emptiness of the place. Fish was hot and good, fries were neither. Caeser salad was great. He never asked if we liked the food - Cardinal Rule: Let the customer take two bites of food, and get back to the table pronto to ask how they like it. He didn't clear dirty lunch plates. And, by the way, nobody else stepped in and cleared either. When you're working in a restaurant, there has to be a sense of urgency with each and every employee, and there wasn't. People walked around like they were on vacation. We were entirely neglected and won't be going back. Unfortunately, this has been the case each time we've visited, for the last 4 or 5 times, and we're done. We'll go in to pick up a cheesecake and leave, but not to sit down and eat. And, it's a pity. It's a great looking restaurant and located in the midst of family scattered around Marin and Sonoma, but we're going to find somewhere else to meet, where people actually give a damn about you. Incidentally, I waited tables for years in the bay area at various restaurants and I know how hard it is to make a living as a waiter, and I always tip at least 20% and today, he got 2%. That should tell you everything. read more

We were waiting for someone to take our order yet no one came after 15 minutes. We tried to flag someone down and they said they'll get someone to take our order yet another 10 minutes passed and no one came. We got up and left because why would I wait 30 mins for someone to notice I'm sitting here. read more

My husband and I have eaten at the Cheesecake Factory in Corte Madera many times and have been willing to drive from San Francisco to this restaurant. The ambiance is gorgeous with high ceilings, artwork and chandeliers. It is a relaxing and comfortable restaurant to eat at. The staff were friendly and competent and our waitress Kayla was a wonderful server. We loved our drinks and ordered stuffed mushrooms as an appetizer, that were delicious!! We then ordered our meals and my husband had the Cajun Salmon with mashed potatoes and an incredible sauce. He loved the dish. He said that the blackened salmon was moist and tasty. I ordetef the Parmesan Crusted Chicken with Angel hair pasta. The chicken was tender and was delicious and the angel hair pasta was al dente and I loved the marinara sauce and Parmesan cheese. We decided on coffee drinks that were delicious and slices of cheesecake, which were delicious. We loved our evening, and enjoyed our time there. They also play great music. Don't hesitate. It is worth having an evening out at the Cheesecake Factory. read more

Review based on delivery. The food isn't as decent as I remember it unfortunately. * Tex Mex Eggrolls $15.95 - wouldn't get this again * Cajun Jambalaya Pasta $29.95 - tolerable but didn't finish it as it was dry and the noodles were tasteless. * Dulce de Leche Caramel Cheesecake $11.50 * Fresh Banana Cream Cheesecake $11.95 * Frozen Iced Mango $9.95 - it was okay but didn't feel like i needed it. Nice that they gave some free bread and butter. The only things i really loved were the cheesecakes! read more

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Who doesn't like this place,,here are so many options for everyone. I've had so many delicious dishes here and countless brunches as well as stop overs during shopping. Can be slow to get in but once you are seated it goes pretty smoothly. Service is great and it's a fun place to meet friends read more

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Not that we go there frequently, but probably won't ever be back. Slowest, worst service I've had in years. And to top it off, after an hour, they let me know they "lost" my dinner entree, did I mind waiting 5-10 more minutes! I said forget it, at the rate they're going, it will be more like 30. "Of course we'll take it off the bill" Wow thanks for not charging me for the meal I didn't get. They comp'd nothing else for the trouble of waiting more than an hour to not eat my meal. Pretty much done with overpriced CCF UPDATE: May 23, 2025 -- got an AI generated canned response from the corporate office, and nope, ain't going back to the already over-priced, now slow, terrible customer service experience that is the CCF. read more

Excellent cheesecake and a solid spot for happy hour. While the food is pretty average and the service can be slow, it's a dependable choice when you want a familiar meal. You know precisely what you're getting; sometimes, that's the comfort you seek. read more

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Food was pretty good. I got shepherd's pie. Atmosphere was good on a weekday lunch. It did take 30-40 min before food was served, so not great if you are short on time. They serve bread while you wait. Cheesecakes were delicious! I recommend the pineapple upside-down cake. We got the cheesecakes to go, because we ran out of time. read more

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