By far my favorite Cheesecake Factory location!! Great customer service with amazing ambiance and outdoor patio seating. Our server was very polite and attentive. We ordered the Chicken Madeira and Parmesan-Herb Crusted Chicken. Both dishes were DELICIOUS!! I can't wait to go back again and order the same dishes. Highly recommend this location! read more

The Cheesecake Factory - Parmesan-Herb Crusted Chicken - Desserts Near Me - Naperville, Illinois

See all

Upon arrival we were asked if we wanted to take advantage of the happy hour specials. Sure! Well, $1 off appetizers and meals are mildly amused specials, not very happy. Oh, and no drink specials. Seriously!!?? Then, I ordered a burger, rare, the way I like it. I was served the most well done burger on the planet! We ordered dirty martinis all around. They were served with regular olives. When we questioned the server about the blue cheese olives, he said, "oh, sorry, we're out" That would have been nice to know when ordering, we probably would have changed our drink orders. When I showed the server my charcoal burger, he said he was sorry but offered no price adjustment for either the burger... or the drinks. We were really looking forward to a nice girls night out as we don't see each other very often. Definitely not the night we hoped for. Very disappointed Cheesecake Factory. read more

The Cheesecake Factory - Brought home the other half of my burger. For $20, I'll feed it to my dog - Desserts Near Me - Naperville, Illinois

My parents and I went here for dinner recently because my mom had a gift card she wanted to use. The restaurant is big and bustling and the menu is huge (it's actually considered a great place for new chefs to work because everything is made from scratch and they produce such a wide variety of dishes). For the entree, I got something off their "Skinnylicious" menu so I would still have room for dessert! Steak medallions in a Madeira wine sauce with mushrooms and asparagus were delicious and perfectly cooked. We split two pieces of cheesecake, the key lime and the salted caramel with a Blondie crust; both were amazing! The eponymous dish at a restaurant had better be good, and the Cheesecake Factory's cheesecake really was excellent. Our server was polished and on the ball, even at a busy time. Overall, would certainly return! read more

The Cheesecake Factory - Key lime cheesecake and salted caramel cheesecake, both amazing - Desserts Near Me - Naperville, Illinois

See all

While the food is decent, I wouldn't plan on saying too much to your guest. The noise level on a Saturday is extremely loud. Wouldn't recommend for a first or second date. read more

Cheesecake Factory never misses! There is a rumor going around that CF is not an ideal choice for a first date. In my humble opinion, they are ideal for first dates, graduations, birthdays, or even just a random Tuesday -- there is always a reason to come here and find something on their ginormous menu that you will absolutely love. I have only ordered carry out from the Naperville location and my food has always been fresh and delicious - with always enough portions to have leftovers. The staff is always friendly and professional. This is definitely one of - if not my favorite place to dine on IL-Rt59! read more

My friends and I came here after a nearby class. We opted to sit at a high top in the bar area as it seemed like there was a wait at 7:30pm. We all ordered a drink from the skinnylicious menu. I had the sangria and it was delicious, but quite expensive. All the drinks were $15.95 each. I just wanted something small to eat so I ordered the Little Gem salad - I informed the server I had a gluten allergy, but didn't see the allergy listed on my check to inform the kitchen and everything came out together. The salad dressing and blue cheese was quite overpowering. Also, the salad leaves were brown at the ends. The server did come by quite often to check on us, but overall it was just kinda a disappointing outing. read more

The chicken & jalapeño fritters are amazing. Came out nice and hot and great flavor. The lunch side Herb Crusted Filet of Salmon was cooked well and had good flavor. The lemon sauce was great with it. The size was perfect. Everyone we encountered from host to waitress were nice. Service was fast. Light music was playing and you can still sit and hold a conversation with the person next or across from you. read more

See all

I have only gotten cheesecake to go a handful of times as they have a great rewards program and it has always been pretty good but nothing spectacular. There are plenty of cheesecake flavors to choose from and of course, the overall menu is a novel so there is definitely something for everyone! The curbside pick up is a nice option. read more

The Cheesecake Factory - Chocolate Tuxedo Cream Cheesecake to go with - Desserts Near Me - Naperville, Illinois

Was in the area and decided to try out this new location. It's conveniently located on Rt 59 along with the many other new restaurants they have built in the area. One thing I really enjoyed about this location as compared to others is how much lighter the interior is. I'm used to Cheesecake Factory being so dark and dimly lit inside. This newer location has plenty of natural light, while still sticking to the traditional style of the Cheesecake Factory. The food was great as always. I love the food here and the diverse menu. For my party of two we ordered the sliders, the skinnylicious chicken sandwich, and my mother got the Renee lunch special. That included a turkey sandwich, soup, and salad. Everything was superb and filled us up quickly. The service was your standard friendly service. Our waitress was pleasant and present throughout our meal. I think this newer location will be my go to if I'm ever in the mood for the Cheesecake Factory. It's more convenient for me to come here than go to Oakbrook. I think it's a great addition to Rt 59! read more

The Cheesecake Factory - Desserts Near Me - Naperville, Illinois

Great food and service , like the other in oak brook! Had the Carne Asada . Very soft tender meat. Son had the pasta Primavera with shrimp. Very good! Always a little pricey, but the food is good and worth it on occasion. Didn't do pics this time? Add some next time. Atmosphere was fine and not too packed for a Saturday. read more

First time at Cheesecake Factory. Restaurant was very nice, lots of space and clean. Completely full even just for lunch. Incredible (and hefty) menu! Honestly, it will take a while but tempting to try out every item on the menu! Service was impeccable: fast and efficient. Mauricio was on top of things from beginning to end! Nice portions too. And the cheesecake was out of this world! read more

See all

Came here for desert so my review is just for that. Had the coconut cheesecake & coffee. Yum. No one complained about their desert in the group. I think they are super busy but I enjoyed my desert & the ambiance. Lots of light in the seating area & a nice waiter. They have the calories listed on their cheesecake....drumroll....1400 calories for one slice of cheesecake!!! read more

The Cheesecake Factory - Restaurant seating area. - Desserts Near Me - Naperville, Illinois

First I want to say that Jordan was a fabulous server, very kind and accommodating & made the dinner special. Everything else I am about to say, has absolutely nothing to do with him. I have been here twice now & on both occasions the amount of time spent here was kind of absurd. I'm not sure if it's because the place is relatively new or what but I've not had the same issues at other locations. On both occasions it took a very long time to get our drinks & appetizers & then our entrees as well. It's a fine line to walk between not wanting to be rushed & feeling like you're jumping out of your seat because you've been waiting so long. I think the first time I went we were there for almost 3 hours simply because the waitress (not Jordan!) took so long between table touches that we had to flag her down every time we needed something. On both occasions modifications were not made even though they were communicated & it felt like the amount of time to have it fixed would not be nearly worth it. The food is of course delicious as it always is at all the locations I've been to, but I found being told that my food request not being possible because they were "too busy" was very odd, never have I heard that before from any restaurant honestly. Overall I would say I will return because in general I love the cheesecake factory, but I think this particular location has a lot to learn before they will be fully running smoothly. read more

The Cheesecake Factory - White Chocolate Raspberry Truffle - Desserts Near Me - Naperville, Illinois

See all

It wasn't too busy inside, and we got seated right away for two. I ordered from the SoInnylicious menu -- the steak medallions. I got my steak medium, but I kind of wish I'd gone with medium well since a few pieces were a bit too rare for my taste. Otherwise, everything was really good and had fresh flavor. We had the brown bread before the entrées, and you can never go wrong with that. I also got a pineapple cherry limeade mocktail, which was very good. Service was great, too -- attentive and friendly. Overall, it's a solid place and definitely not bad! read more

See all

This place is newly opened and love the ambiance. It's cozy and quiet. We ordered our standard vegetarian items like nachos ( customised to remove the meat ) , garlic Parmesan truffle fries, fettuccine alfredo, regatoni alla vodka. Our waiter was really nice and gave the free bread service quickly. The star item was the fettuccine alfredo. It was top notch and hands down the best we had in any cheesecake factory. Kudos to the chef for serving us the best customisation we had asked for. read more

The Cheesecake Factory - Parmesan Truffle Fries - Desserts Near Me - Naperville, Illinois

See all

We came here for a late lunch on a Monday. Despite the restaurant being not busy at all, the service was slow. The server said a bunch of the employees had "called out." We didn't really mind; we weren't in a hurry. We received a generous amount of their delicious bread. The chicken Parmesan sandwich was really good. The fries were kind of cold. We got cheesecake to go since we were so full. Overall, I enjoyed my experience here. read more

The Cheesecake Factory - Chicken Parmesan Sandwich - Desserts Near Me - Naperville, Illinois

Popped in to celebrate my birthday. Grabbed a BBQ salad and some lemon cheesecake. Excellent food and service read more

The Cheesecake Factory - Lemon Raspberry Cheesecake - Desserts Near Me - Naperville, Illinois

Love the vibe at Cheesecake Factory. Service exceptional with plenty of menu choices. Plating is always attractive, have not been disappointed! read more

Last night I went to dinner at The Cheesecake Factory with my Pilates friends. It's the typical format of this restaurant - bar area with a large indoor dining area and much more quieter outdoor patio. The noise level in this restaurant is ridiculous, as is the music they're blaring. I could hardly hear our server Taj, who was sweet and friendly - and I was the one sitting closest to him. We waited quite a bit for cocktails and wine from the bar. We had to ask where they were and Taj said the bar was very busy and there was a new bartender. I ordered something off the Skinnylicious menu . This restaurant is on my Weight Watchers app so it makes me it easy for me to choose something within my points budget. I was surprised, however, to find some things on the Skinnylicious menu to be very high in points. Don't let the word "skinny" fool you. I ended up ordering the Tuscan chicken with farro and vegetables. I asked Taj to switch out the asparagus for green beans and he said no problem. He came back a few minutes later and said there were no green beans that night but he could substitute carrots, which I did. When our dinners were finally brought to the table, there were green beans on someone's plate. I didn't appreciate that misinformation. The meat portion of my meal was generous in size, as were the carrots, however, the farro was approximately a 1/3 cup at best. At the end of the meal someone ordered the tiramisu cheesecake and I tasted it. It was delicious, but 50 points on my Weight Watchers plan. To give you an idea, I only get 23 points a day. There were some cheesecakes that were upwards of 95 points! The cheesecake here is certainly an indulgence. If I choose to come back, I would sit on the quiet patio. I missed half the conversation at our table of five people dining inside. To be honest, I don't think I would come back to dine here unless, like last night, someone chooses the place to go for dinner. It wouldn't be my choice. read more

The Cheesecake Factory - Skinnylicious Tuscan Chicken - Desserts Near Me - Naperville, Illinois

Enjoyed visiting this newly opened Cheesecake during our trip to Chicago. Don M. was an excellent server filled with personality and expertise. Great experience! read more

The Cheesecake Factory - Asian Chicken Lettuce Wrap Tacos - Desserts Near Me - Naperville, Illinois

Excellent Food, excellent service, long waiting for seating, cramped seating, disgusting bathrooms.

Nice location along Naperville's Rte 59, rebranding the area Block 59 with a host of new restaurants and entertainment joining the area. Construction is still a nuisance be cautious. The restaurant has the traditional Cheesecake decor, which I find clean, open and inviting. Although busy, there was no wait-- on the 4th July holiday. A+ for atmosphere and service! My server was cheery and attentive. The Food lacked the same luster. I don't know how you can go wrong with the impossible burger, but they did!! On their sea of menu items (that I complain about each time I visit ANY Cheesecake Factory--just to many options for anything to be great) The impossible burgers we ordered were pink on inside. It's not even real meat, so How?! But they were. I don't wanna see any pink in my burger, meat or otherwise. Not so undercooked that we had to complain about enough that we probably won't order it again. read more

The location was easy to find. I have not been in this area in the last year, and it is amazing to see how it has changed. Driving around this area was a little confusing due to the massive construction project going around this entire block. Parking, once very big and easy, is now difficult and confusing now. I am hoping this will change when Block 59 is officially finished. However, I am glad to see there is life in this area again. The location reminds me of the typical Cheesecake Factory. There is an open kitchen so you can see your food being prepared. Even at 4pm on a Sunday, there was a little bit of a wait, but luckily, I remembered to get reservations online. I am very happy they have started to allow reservations now. Seating is a little cramped, but so are all the other locations I have been to too. The food is always amazing here. There is nothing I have tried here that I did not like. Today, I got the Fried Mac and Cheese, which was delicious. I decided to try the Cajun Jambalaya Pasta. It does have a little kick but nothing too bad for a person who likes to eat spicy foods. Our server was amazing and went above and beyond. He got my 2-year-old a little plate that looked like a butterfly made of bananas and bread. And after dinner, he got her a little serving of ice cream. During my visit, it was very busy and there was a huge wait list at the front door. The service and waiting did take a while, and our waiter was hard to find sometimes. However, I will not dock them for this mainly because this is a new location and our server was still amazing. This is easily a learning experience. Maybe the restaurant did not anticipate a busy Sunday and/or they did not staff properly due to being new. Overall, the food was delicious. Our server was amazing, and I am sure to be back for the food and cheesecake! read more

New place and so glad we made reservations. It was a Wednesday night and it was super busy. Also be patient with the staff. Our waiter was very friendly and made sure we left happy. We started out with some drinks and they were really sweet. I wanted the Sangria, but they were out of the ingredients for it. So got the passion fruit margarita instead. My friend got a drink from the skinny menu, but it was still sugary sweet just less sugar than mine. Got the Cajun Jambalaya pasta. The shrimp and chicken were cooked perfectly and wasn't over cooked. Pasta tasted like fresh homemade pasta and not from a box. Wasn't super spicy but did have a bit of heat. Very delicious. Was getting full, so we decided to share the Low -Licious Cheesecake with strawberries, but they forgot the strawberries. Our waiter did bring them out later and told us they are dipped in Splenda. Strawberries don't need to be dipped in Splenda. But I know the chef did that. They did cut the cheesecake in half for us, but they didn't cut it in half equally. The cheesecake wasn't too bad as it is the healthier option out of all their selections. Parking lot will be hard to find a spot once all the other restaurants in the area are up and running. So recommend to give yourself some time to find a parking spot. The sidewalks are wide for large groups to walk around. There are some benches in front of the restaurant. read more

See all

Stopped by to have dinner with the family (3) Honestly, I remember Cheesecake Factory being a lot better. My husband ordered steak with mash potatoes and as soon as I saw him adding salt to the steak I knew..... it wasn't it. I ordered the bbq burger with mash potatoes and it was decent, not all that. We also had the Texas egg rolls, those were okay not too bad but not worth the price. The service was good, our waiter was a young man and he was really attentive. Our bill came out to be $93 and to be completely honest I would rather have gone done the street to Vais, better food quality. Another thing I wish is that the seating wasn't so close to other people, the lady next to us just kept staring and when my daughter's desert arrived she felt the need to make a comment. I don't think I'd be coming back. read more

Simply put, the best quality hamburger in town. Great atmosphere, but you cannot eat atmosphere. The "classic" burger is reason enough to come back often. Cooked as requested. Mashed potatoes are excellent. Service is friendly and attentive. Very busy place. read more

Ich würde diese drei Sterne bewerten. Me and my family went here around 2pm for a late lunch. There was a decent amount of people at this hour, but I would not call it busy. First, I will start with the service. The server was polite, but the wait took forever. We waited at least 40 minutes for our food after ordering, despite the restraunt not being extremely busy. The waiter had mixed up the orders and brought my mother the incorrect plate. 20 minutes after informing the waiter, her correct meal had arrived. Secondly, the food. Their menu had a wide variety of different choices. I ordered the smash burger, which was cooked to perfection. The fries on the other hand, were not as delicious. My family throughly enjoyed their food, as they had ordered the chicken salad, pizza, and traditional burger. Lastly, the restaurant had a nice ambience. The inside was nicely furnished, and all tables were clean and wiped down. Personally, I would not recommend going here, unless you don't mind waiting 30-45 minutes for your meal. read more

After having a less than great expierence I was given a gift card to try the restaurant again. And it was about the same experience. The waitress was wonderful. I very much dislike if you go in with two people, you're giving a really small booth because you're not able to order a lot you have to put your bag under the table and I wish they had a bigger booth section for two people. The food was exactly the same. It's not the greatest, but I'm told other restaurants have really great food and I've never experienced another cheesecake factory. The cheesecake was exactly the same. It was frozen and then thawed out so it was not fresh so again I will say I would skip this and try another cheesecake factory location. read more

Tonight's visit was extremely disappointing from start to finish. My daughter's meal arrived missing the broccoli and the Parmesan cheese. By the time it was addressed, she had already eaten over half the pasta waiting. Not even sure why we were charged for the broccoli, because she hadn't even finished it. My wife ordered her meal, waited close to an hour, and was then told the item was no longer available. That information should be communicated before an order is taken--not after a long wait. My alcoholic drink took over 30 minutes to arrive. That is unacceptable in any full-service restaurant. To make matters worse, service felt prioritized toward a large table (12-15 people), while smaller tables--including ours--were clearly neglected. If staffing is short, that is a management issue, not the customer's responsibility. We were seated in an enclosed, heated outdoor atrium area with only one server covering multiple tables, which further highlights poor planning. The most inappropriate moment came when a server approached me afterward, questioning why no tip was left and stating, "I apologized--you didn't have to say we were incompetent." I wasn't lying. Missing food components, unavailable menu items after ordering, and 30-40 minute drink delays are incompetence. Tips are earned through good service. Nothing about this experience warranted one. As a side note, during my very first visit when this location opened, I was charged for a soup that was never delivered. It was eventually removed from the bill, but the impression lingered. A simple soup-and-salad order shouldn't be an issue--yet here we are again. These problems are not about one server; they appear to be systemic. Poor communication, poor execution, and poor customer service ruined what should have been an enjoyable evening. Thanks for ruining our evening. read more

The Cheesecake Factory - My daughters pasta missing broccoli and Parmesan cheese. Told her to stop eating and wait for the waitress while her food got cold. - Desserts Near Me - Naperville, Illinois

This is the best pasta at this restaurant. 10/10 lots flavor, a little kick into it and large portion. Very busy in a Saturday afternoon but their very in tentive. My fruit ice tea was ok needed a lemon or more flavor. Will be back soon. read more

Terrible service. 20.minutes for a waiter to come to table. Bus boy took drink order in an attempt to help. That took another 15 minutes. Went to find a manager. He explained they are working out kinks of new location. Sorry. Never saw him again. Not even to check up on service. 4 meals ordered. 3 came at once , the last was 10 minutes behind. Avoid this place its is a joke. read more

Very disappointed with the food and service provided. I had placed a order online when I arrived I placed information where I was parked for pickup and vehicle information. No one ever came out with my order. I had to go inside to pick up my order. I noticed I didn't receive my free cheesecake that I had earned with my purchase. I spoke with the Manager on duty he wanted me to purchase another item to receive the free slice. I handed him my receipt from my order he then said he could not get online so he could not give me the free slice. I then get home with my order the biscuits and gravy had absolutely nothing on it very dry and food cold. I tossed out my order completely. Waste of money!! read more

The waitress was MIA took forever to get me the bill, then proceeded to lose it! Then I lost it and started asking everyone where my card went. Took way too long to get it back. Never coming back. This locations gives off ghetto vibes anyway. read more

To preface, I rarely write reviews and am usually understanding, but this was, without question, the worst experience I have ever had, and the Naperville Cheesecake Factory should be ashamed to have its name on this location. From the start, it was a disaster. It took thirty minutes to get water (we had disabled people in our party, so it was important that we received timely service), and our server vanished for more than two hours with no explanation and no updates. Then came the real nightmare: a member of our party has a serious dairy allergy and clearly ordered a burger without cheese -- but what arrived? A cheeseburger. This isn't just sloppy, it's dangerous. By the time the mistake was "fixed" -- after another twenty-five minutes -- the rest of us were completely finished eating. The way management handled this was beyond unprofessional. Instead of apologizing, the female manager actually yelled at and mocked the concerned mother who was understandably upset about her son's allergy being ignored. She literally laughed in her face. Meanwhile, the original manager, Adam, did the unthinkable -- he fled the restaurant altogether and dumped the situation onto an inexperienced assistant manager. His brilliant solution? Call the police on an eighty-five-year-old disabled man who had calmly asked for accountability after hours of terrible service. Yes, you read that right. The police were called on an elderly man because this restaurant couldn't own up to its failures. When the officers arrived, they laughed and admitted this wasn't even the first time they'd been called here, which tells you everything you need to know about how this place is run. As if that weren't insulting enough, after sitting there for more than three hours, we were charged dinner prices even though we had ordered from the lunch specials. When questioned, the assistant manager shrugged it off, blamed other people, and claimed he had just walked in ten minutes ago, so there was "nothing he could do." This wasn't just bad service -- it was chaotic, unsafe, and downright hostile. Food allergies were ignored, guests were mocked, managers ran away from responsibility, and the police were weaponized against an elderly, disabled customer. The Naperville Cheesecake Factory is not just mismanaged; it's a liability. Save yourself the time, money, and frustration -- this place is a disgrace to the Cheesecake Factory brand. This is a picture of the assistant manager because he would not tell us his name. read more

The Cheesecake Factory - Desserts Near Me - Naperville, Illinois

Wow, I get it; no one likes to be wrong. Waited abnormally long time for thai lettuce wraps as appetizer. Asked server after 20 minutes as to the status of appetizer. Told her to just make sure our dinner doesn't come out on top of the appetizer. Appetizer arrives and 1 minute 45 seconds later our dinner arrives. I ordered the Grilled Steak Medallions (from the Skinnylicious Specialties menu) and told her to hold the mushrooms and mashed potatoes. So what I should have received were pieces of steak and asparagus and tomatoes; I got pieces of steak. Server said I should have told her that I wanted the Grilled Steak Medailions from the Skinnylicious menu because what she brought me was Steak Diane from the regular menu. So apparently that was my fault for saying Grilled Steak Medallions (which is only on the Skinnylicious menu) and not specifically stating "not Steak Diane". Btw, Steak Diane was $3 more. Then manager comes over and backs up the server by asking me if I would like a side of asparagus. I said no because asparagus comes with what I ordered. Manager asked me what they should do. I said "do whatever you feel is right". Deer in the headlights. Bottom line, all of this shinola is 1st world problems. Do/go wherever you choose. Caveat emptor. read more

Great service, food, & dessert! I ordered an appetizer, sweet corn tamale cakes. I didn't order anything else, in order to save room for dessert. The corn cakes were delicious, a very generous portion for an appetizer. For dessert, I ordered tiramisu cheesecake, very yummy. You can get a free birthday dessert, by signing up online, on their website. read more

Have tried this new Cheesecake Factory spot 2 times since it opened. 1st experience was shortly after and the 3 of us were beyond disappointed in our experience. Took almost an hour for food to arrive, server was not good at all. When food arrived - my friends' french fries were cold- when this was told to server- he did not apologize but acted like cold fries were acceptable and we had to ask him to bring new fries- weird. My dish did not arrive as pictured at all- but was in a time crunch so ate it. I am a rewards member and server did not take off coupon I had and was annoyed that I asked to at least remove what I had given him and he forgot. Reviewed my experience on the ap- and no response. Bathrooms were dirty, strewn with garbage and no TP in any stall. Again, 180 degrees opposite from usual experience with this chain Other friends insisted on meeting there a few weeks later and still a bad experience- waited almost an hour for a table- understand my friends who wanted to eat there - did not make a reservation and that was on them- but then waited 90 minutes from when we sat, for food to arrive. We ordered promptly due to hunger from the hour wait for a table. Yup, won't be back unless I hear things have changed. Not sure if corporate is letting this store be mismanaged because they know hype on this new complex will get customers in or what. But for now, stay away and go to another location that you have been to and enjoyed read more

This was our first visit and it was above reproach, mirroring the experiences at other locations. The stand-out at this location was our Server - Pam J. The food is what we expected based upon previous visits. I would recommend this location without a doubt. read more

See all

First time at this location, it is somewhat brand new. Since it was just my husband and I, we ordered 4 appetizers, the same ones we usually do. They came out luke warm, not hot. And then I noticed that on one of the square dishes the corner was cracked, that dish should've been discarded. Our server was not very attentive, checked on us maybe twice in the hour we were there. He did refill our drinks, but only with beverage, no new ice. I'm not sure if we will be back again. read more

The food was great! There was 11 of us and our server " Larry" attended to us! He was amazing! Thank you Larry! read more

The Cheesecake Factory - My family and I came to celebrate my birthday. Our Server " Larry" did an amazing job with our orders. He was so sweet and polite! - Desserts Near Me - Naperville, Illinois