Kind straightfonward, honest. great service and selection. Friendly. Will recommend to anyone…read moreinterested for sales or services. They even allowed me to use the Wi-Fi.

This is why you can't trust reviews. My grandfather had a Sessions mantle clock that he probably…read morehad since the 1930s. He passed away in 1970. Flash forward to Thanksgiving 2024. My cousin had given this clock to my sister, and my sister knowing my interest in genealogy, gave the clock to me. It wasn't running right (some movement, but it would stop, also it chimed endlessly. I took it to a local jewelry store, where they had it for about six months before telling me they could not repair it. I realized I needed a special kind of clock repairman, so I did an internet search and found Hopkins Jewelers, in Burbank. This was early May, 2025. They had excellent reviews. I liked the shop. Very old school. Clocks lining the walls. Clocks to be repaired all over the floor. Sure, chaotic but definitely looked like a shop that could handle a nearly century old mantle clock. The owner said give him three months. At three months I called and he said he had looked at it but still trouble shooting. Here's the thing, having the clock, my grandfather's clock, was the important thing. Having it work like "clockwork" would be a bonus but not if I risked this place going out of business. So after another three months I decided to go in and if he hadn't fixed it I would thank him for his time, pay him for whatever analysis he had done, and retrieve my clock. Well bottom line, he basically did not want to return it to me. He didn't actually refuse but he kept tinkering with it for probably two hours, telling me it was maybe this thing wrong, or that thing wrong, but to leave it with him and he would continue working it. I agreed to this (big mistake). So after 11 months of him holding my clock I went back to the shop where he tells me it's fixed. We had put in an original stipulation that he would do a maximum of $500 work into it, but he plugged it in, showed me the second hand was keeping time, charged me the $500 and away I went. I plugged it in at home and for the next ~2 hours it worked, then the hands stopped moving (except the second hand, figures). I called him up and basically he is asking all these questions, so I responded why didn't he check it before telling me it was fixed and charging me $500. Basically he wants me to return the clock and let him work on it again. I am not going to do that, I have my clock back and I am going to write this review so that you don't get ripped off like I did.

Thank you Kirk for your amazing work. I inherited my Mother's grandfather clock (a tubular one) my…read moreFather brought it home as a surprise in 1974. No maintenance had ever been done on it. In 2000 it stopped working. I am happy to say that it's been brought back to life!! It was a very difficult repair for Kirk and he didn't give up! He called the day after a fire came very close to our home , to tell me it was working!!! My heart jumped for joy. I highly recommend Valley Clock Repair. Today my beautiful clock sings again. Thank you so much Kirk.

Fixed my clock right away, I didn't have to wait. Clerk wore mask and face shield. I do plan on…read moregoing back, he said they do minor jewelry repair too.

I brought in an assortment of broken clocks and he taught me a lot about why they were broken,…read morefixed them all right away and his repairs were quality work. I would recommend him to anyone in need of clock servicing.

my great aunt's cuckoo stopped working in 2021. it was working for 45 years then stopped. Found…read morethis place to fix it and they cleaned it up ver nice and works perfectly. My aunt jan is extremely grateful and thrilled to have the clock working again. Thank you !

Went to get a couple watches fitted and batteries for a few watches. What a fun store, with an…read moreamazing variety of interesting clocks and a great selection of vintage watches. The owner saved me lots of money by recommending I try to recharge my solar batteries for a few days before replacing them as they are very expensive. He was right! Saved me over $200 replacing those batteries. This place has great prices, aand they will do quick work like sizing or simple battery replacement while you wait. I will be taking some of my mechanical and automatic watches here for service in the future. I highly recommend this place!

My coworker had an old grandfather clock in a storage unit which had been sitting unused for…read moreseveral decades, and they were giving it away. I was interested in it, but had no idea how to set it up. Eric came by for a very reasonable price, set everything up with care, and helped get me up to speed on how all the mechanisms work and what to pay attention to in order to maintain it. Eric was super friendly, accommodating, and responsive to my requests and able to work with my schedule. The clock works like new and looks great in our space. Highly recommend Eric if you want someone to take good care of your clock for a reasonable price!

I wasn't able to get my cuckoo clock fixed here unfortunately as he shared that the cost of repair…read morewould be over $300, but Cody was kind enough to suggest a couple alternative options. Very friendly and informative.

Repaired and cleaned my old quartz clock in about 24 hours for $50 flat, and even came to me to…read moredeliver it. Friendly and professional. Thank you!

Super happy with the service here! They changed the battery on my TAG Heuer quickly, were very…read moreefficient, and the pricing was more than fair. The whole process was smooth and professional. I'll definitely be coming back for future watch repairs and maintenance.

Was driving by and had been carrying my watch in my purse to get sized. Looked up and made a u-turn…read moreto come back. Ample parking. I was in and out in about 2 min. Guy working was super nice. Definitely excited to have found jewelry/watch/eyeglasses/sunglasses repair spot.

I happened to be in the area and stopped by to see if I could have several watches serviced…read more Fortunately, Jimmy had a few minutes between customers and was able to replace six watch batteries and adjust the band on another watch while I waited. Jimmy was professional, friendly, and genuinely pleasant to talk with. The service was completed quickly, the workmanship was excellent, and the pricing was more than fair. It's refreshing to find this level of customer service and attention to detail. I would not hesitate to return and highly recommend him to anyone needing watch repairs or service.

I got this watch as a gift and it means a lot to me. Sine I've owned it, the watch never actually…read morehad a working battery so recently, when the old strap ripped on me, Jimmy, the owner of fixing time, was able to replace the battery and band. Seeing the watch work for the first time since I've owned it and present itself in a whole new light left me speechless to say the least. Jimmy runs an incredible store, mentored by his father, it was awesome to have been attended and served by him and his story. Thanks Jimmy. Hope to see you again soon!

I came here 3 years ago to replace the battery on my Tag Heuer watch, and just recently returned…read morefor another replacement--and the experience was just as great. The owner is incredibly honest and clearly knows what he's doing which gave me a lot of confidence. I only paid $30, which is very reasonable. I was honestly worried about going to a third party since Tag Heuer usually recommends sending it to them (which would have cost me around $300). But I'm really glad I trusted this place instead. Fast, affordable, and trustworthy--highly recommend!

Great guy, great service, great work, fair prices. Highly, highly recommend Bestime for any of your…read morehorology needs.