Aloha my friends! Decided to drop by The Coffee Bean and Tea Leaf to try their Pumpkin Ice Blended drink. It was ice cold and blended to perfection. The rich, sweet ,pumpkin flavor was delicious and satisfying. Top it all off with whipped cream to add a touch of creamy texture and taste. It was the perfect way to cool off on a warm, Fall day. read more

See all

Coffee is good but layout of the furniture is cold and unwelcoming. At least for me, there is no sense of community. Employee seems so separated for the customers. Why would anyone come when other smaller venue It's less about the product but more about being connected. It's small but Coffee Wave down the street seems a better option. The owner works behind the bar often and converses with customers. I think hus family works with him also. read more

The Coffee Bean is undervalued. They are better than Starbucks and Better Buzz, while being as good as Peet's and Dutch Bros in Vegas. 11/05/2024. Hazelnut iced blended regular size ($6.45): decent, but too much ice and little liquid when drinking, 3/5 stars. My go-to is the Vietnamese Iced cold brew, and lately has been the caramel ice blended, as it is by far the best version in the world! Try it and you're agree! The service here is adequate and you've got to love the drive-thru. read more

The Coffee Bean & Tea Leaf - 11/05/2024. Hazelnut iced blended regular size ($6.45): decent, but too much ice and little liquid when drinking, 3/5 stars. - Coffee & Tea Near Me - Poway, California

I like Coffee Bean & Tea Leaf. Their coffee is much more to my liking than that at most other large chain brands. Service here is friendly. The shop is conducive for taking a break to sit and enjoy a coffee (and maybe a sweet). Parking is easy in the shared lot. They also have a drive-thru. read more

Drive thru or walk in. Always loved the i cold brew teas: peach jasmine or mango. Their matcha latte is also good, it's more milky but kinda in a good way that you also still taste the matcha. Definitely not the bitter type of matcha so you either like it or not. Also they use pebble ice for those who care. read more

I have no idea why a running business would not accept in $100 bill... Last time I checked, that's a legal currency in the United States of America America. If you don't want my business, just say that otherwise don't have your doors open for business. Coffee is mid. Vietnamese coffee is weak as heck. Whatever. Hard pass read more

It really saddens me to have to give a 1 star review. This is usually our go-to coffee shop. We prefer this over Starbucks and there's one in the neighborhood. However this morning when placing our order for 2 vanilla americanos and 2 chocolate croissants, we were given 2 vanilla lattes plus one chocolate croissant and one cinnamon roll. Oh and not to mention, our dog was in the back seat practically hanging out the window waiting excitedly for her biscuit. That wasn't given to her either. I think management needs to reassess the "B" crew that was working today's morning shift. read more

Food & Service: Evan recommended a tropical hibiscus iced tea to go w/a toasted turkey pesto sandwich -- service was super fast; tea was refreshingly sweet + paired well w/my hearty sandwich Ambiance: welcoming -- would come back again based on the Service alone read more

The place smells really good (like a candle store/sugary syrups). The iced americano (half decaf) was fine/to be expected from a chain. This is located in a little plaza with things like a laundromat and planet fitness. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Poway, California

See all

My go to Coffee Bean location. It's never super busy and the staff is always friendly. Very convenient and easy to get to and they have a drive thru. I place my order through the app and by the time I drive to the location it's ready. Love it. read more

Great coffee but jesus that one girl with the glasses and brown hair w/ blonde highlights just be mean muggin everytime. Girl even slammed the glass window shut after jerking the coffee into our hands. Like what is your issue??? Chin up damn. read more

Thoroughly disgusted and more so disappointed with my experience with The Coffee Bean. There was a major problem with my receipt that I didn't notice it until the payment was completed. I tried to get a refund right away, but that wouldn't go through. I was told that it would take a few days for the refund to process. It never did, I went back was told it would take a few weeks to review the situation, every time I would go back and explain the situation. I was told it would take two weeks or so to review the problem, those two weeks have now turned into almost four months. I still don't have my money back, if Coffee Bean is that hard up for finances s, they should set up a GoFundMe page and not try to steal from an old man who just wants a cup of coffee and not his bank account drained. read more

Don't be fool by the hours posted in Yelp or even their own app. This store closes lobby AT FIVE PM. They don't have a separate hours for lobby listed in their app for lobby, so i guess they just list the drive-through? It's very misleading. Thanks to that, I waste money & time getting both food & drink here only gettng kicked out in 10 minutes. The employee is nice & the drink is decent for chains, which is the reason this got 3 stars. Honestly, the only reason I would go to chain coffeehouse in California is caused they open later, so this means I will probably never visit this place again, especially with the hours being so unreliable. I guess I will have to resign myself to Starbuck again if I desire a late hour munchies. read more

They are so sweet! Awesome help. I was sick onetime, Covid and just wanted a latte tea so bad. Had issues with the app and I called. The girl fixed the right drink, gave it to the driver with a bite that she hopes I get better soon. Made me cry as I was so sick and it was so sweet! 5 star here in poway!!!! read more

Landon I think was the drive thru person . Wasn't helpful . I downloaded the app and asked about the 50% off he said it could take days to apply . That makes no sense . Then he went an told the other ppl working that I didn't want to pay full price . That wasn't what happened . I asked about the app an the discount read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Poway, California

Coffee Bean & Tea Leaf 12314 Poway Rd, Poway, California, 92064 It's an arduous task determining whether or not the current, "Brain Trust", that is managing (mismanaging) this business is deliberately sabotaging their enterprise with its many extremely over the top frugal practices or is that they're just so congenitally obtuse that they actually don't realize that they're alienating and destroying their customer base. Information and Knowledge can cure Ignorance. However, willful resistance and staggering stupidity are just hopeless cases. They have even resorted to scapegoating an old homeless man as though he is responsible for their forthcoming bankruptcy with projectionism like, "He smells bad." He was regular a customer who was scapegoated and banned from the store as the rationale for its inevitable forthcoming business failure. What really smells bad is that the ventilation fans in the restrooms have been turned off in violation of the sanitary code. Evidently this was done in a misguided austerity effort to save electricity. The hot water from the faucets in the restrooms have also been restricted. After 2 short pumps of hot water from the customers' restroom hand washing sink faucet the temperature returns to a reduced flow of cold water again. The restroom hand soap dispenser has been broken for at least the past 2 months. The customer is left wondering how anyone could satisfactorily wash their hands before eating in this establishment. The electrical outlets that patrons use to charge their cell phones and laptops are so loose that the electrical plugs cannot make contact and plugs often just fall out from the outlet. The maintenance of facilities there is slipshod to say the least. The stainless steel canisters in dining room lobby for dispensing the eating utensils are totally bereft of even plastics spoons, forks, or knifes, including napkins. If a customer needs an eating utensil or napkins they must reenter the que at lobby kiosk to beg for them. The place has become the proverbial, "veritable joke", on "How Not to Run Your Business." When I asked about their standard operating procedure regarding their bagels, it is to not throw out their old stale rubbery textured bagels that are well beyond their expiry date. They will just continue to sell them to their unsuspecting patrons and tell them that they were just delivered this morning. The texture is such that it's impossible to bite through them. On the lack of spoons; how many times do they think a drive-thru patron is going stir their hot coffee drink with their index finger before going somewhere else? Bankruptcy is inevitable for that store as they're nowhere close to competing with the real coffee pros like Starbucks. read more

I stop here on my way home from work to grab my afternoon coffee and tea for my daughter. The employees are always very nice and welcome you as you walk through the door. Usually I order our drinks (via the app) and they are ready when I get there. Today was super busy. The drive thru was packed and was full the entire time I was there and inside was equally as busy. The wait was a little more than usual but it was understandable because it was busy. The employees were really nice and they were keeping up the best they could. They asked if I was the mobile order and apologized for the wait. And even gave me a gift card for my next drink. It wasn't necessary but they did and it was appreciated. It made my day. Love this Coffee Bean and the employees there. Drinks are always consistent if you want a place to sit and unwind with a coffee or tea, it is a great place to do so. read more

Came here for the great coffee and bagels. The guys working here could use some customer services skills read more

The Coffee Bean & Tea Leaf - The food and drinks here are so good, but the guys that work here could use some customer service - Coffee & Tea Near Me - Poway, California

Not good. It used to be a great spot for a cup of ice coffee. Now, it's really bad. I ordered an iced mocha, the rude lady was mean and totally not interested in serving us customers. Ice mocha turned out 90% ice, 10% drink. Out of that 10%, it tasted burned and bitter. The whole cup of mocha is so nasty, I have to ask them to make a new one. This is a lousy coffee shop. The worst Coffee bean coffee I've ever been. read more

Bad service and even worst coffee. The coffee has really gone downhill here. Tastes so watered down. The service at this particular location is horrible. They don't keep the napkins out and you have to ask for napkins and creamer. And the employees I dealt with weren't particularly nice. When I asked for a napkin he looked shocked and annoyed and waited awhile before giving me a couple. Bad coffee experience in general. Won't go back to this location!!! read more

Yes highly recommended Yes good beans Yes good coffee Yes good service Yes great taste with a nice kick Here I got a vanilla bean cold brew with sweet foam read more

The Coffee Bean & Tea Leaf - Good drink - Coffee & Tea Near Me - Poway, California

Tried the Horchata iced blended. It was good! I always order Matcha ice blended with cookies and cream. read more

The Coffee Bean & Tea Leaf - Horchata ice blended - Coffee & Tea Near Me - Poway, California

They have a lot of vegan options, wonderful staff And great coffee, this place definitely has a home feel. Great place to hangout read more

The Coffee Bean & Tea Leaf - What the place looks like - Coffee & Tea Near Me - Poway, California

Always check your receipt This location always up charges your drinks My usual drink costs 5.30 ish but after the inc in minimum wage it went up to 6.90!! Then I came back the following week and it was back down to the regular price. Turns out the the employee charged me double for flavor. Also I had a free drink coupon which still cost me $ because of modifications. You're supposedly allowed 2 modifications- so I asked for flavor and almond milk- When I asked for clarification the girl working drive through couldn't tell me what I was being charged for and got annoyed that I asked. Free drink wasn't even free. read more

They have have breakfast sandwiches, smoothies, as well as coffee and tea. Hot and Iced.

It took 26 minutes to get my 1 Drink and Sandwich. I orderded ahead of time in the app. Next time i'll order my drink 30 minutes ahead of time since this isn't the first time it has taken this long. Last time it took more then 30 minutes when it wasn't busy. When I asked, they didn't even start my drink. I had to wait longer to ask the manager for a refund because I was late for work and I couldn't wait any longer. On the plus side, the Ham, egg, and Cheese Brioche is delicious. read more

Strong coffee and excellent service. This location is clean and the AC is always on full blast. The associates are welcoming and friendly. I'll be back when I'm in the area. Love their new Horchata flavored iced coffee... read more

The Coffee Bean & Tea Leaf - pretty good - Coffee & Tea Near Me - Poway, California

See all

Terrible coffee. Overheated milk and latte with no foam. Had to throw it away. Never coming back read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Poway, California

I have had no prior issues with this coffee bean location until this one day early Sept when I encountered an incredibly rude, unprofessional and frankly racist employee. Because I sometimes share a chocolate ice blended drink with my child (and for portion control), I asked if they could split the drink into 2 cups. Usually this isn't a problem. That particular day I needed a little caffeine boost but didn't want caffeine for my child, so I asked if I could pay for an espresso shot to be added to one of the cups. The employee said no, and I said that's fine. But this is where it gets weird. Even though I had accepted the response, the employee proceeded to condescendingly tell me that I am asking for more and trying to get away from paying less. At this point I was annoyed but still replied in good faith that it wasn't just abt cost but about portion control for the child. Somehow this made the employee more mad and he began a tirade about how it's about me trying to make him do extra work and pay less. Bear in mind that he already said no to my request and I already said fine, so this was completely unnecessary and uncalled for. At this point I was angry but tried to maintain my composure so I told him he had a bad attitude. His response was because "I DEAL WITH YOUR KIND ALL THE TIME". There was no reasoning with this person who seemed bent on publicly berating me for a request that I was willing to pay for and was denied anyway. So I spoke to the manager. As I tried to calmly explain the situation to the manager, the employee continued to taunt and yell from behind the counter. Considering the manner in which I was spoken to, as well as the phrase "I deal with your kind" used towards me, I can only conclude that this obnoxious behavior was racially motivated. The manager was nice and apologetic, but did not inform me if any action would be taken. The employee was also bold enough to say nothing would happen to him despite my complaint. If coffee bean and tea leaf continues to employ such racist individuals after an episode like this, I won't ever feel comfortable to return to any of their establishments again. read more

I've been coming here in waves for the past couple of years and I'm always super impressed. -Great place to study. During my college days, I'd take advantage of their wifi, delicious drinks, and quiet environment. Much quieter than competing cafes, which is crucial when you study! -FRIENDLIEST SERVICE. Whether it's the drive-thru or inside, it always seems like the employees have a great attitude. I like to compare it to the service at Chick-Fil-A or In-N-Out, never any problems and cheerful! Enough to change my moodiness around. -I've been ADDICTED to their Peach Jasmine Cold Brew Tea. Wakes me up and has a strong Peach flavor. -Drinks served with the best ice aka crushed ice -And hello, they have a drive-thru for all you busy and lazy people like me read more

The Coffee Bean & Tea Leaf - Addicted to the peach jasmine cold brew on the left and the cookies n cream on the right was delicious!! - Coffee & Tea Near Me - Poway, California

This is the first drive thru location I've seen . I think they used to be a Del Taco here . It's a nice big location with two restrooms . Lots of seating and WiFi . Love the sugar / milk station as it was large and could help multiple customers at once . The cashier was so sweet ! Zam was friendly and knowledgeable. I ordered a medium ice coffee in large cup as I love the chewable ice here . Coffee came out quick and tasted great . Perhaps a bit too much ice compared to coffee but no biggie . It was a bit stuffy at this location so the ac could have been turned on more (I think it said 90 degrees outside when I got into car). Overall a fun location with great staff - read more

Great coffee! However don't limit yourself to just coffee/ lattes. They offer cold brews, teas, breakfast sandwiches/ burritos and pastries. My favs are the cookie butter, vanilla, and seasonal sea salt toffee iced lattes. Delicious lattes. Great quality coffee beans. Their powders (cookie butter and vanilla, etc) are available to purchase along with their coffee and teas. Awesome customer service. Very clean location read more

A GREAT place to start my morning with a coffee and croissant! Friendly staff with an upbeat attitude! Niiiice! . Nicholas M.

I come here quite often for my morning coffee. I'm always greeted with a "good morning" and served with a "have good day!" Love the staff here and appreciate the good energy everytime I come around. The inconsistency in their drinks might be a little bothersome for me but not that much. read more

The worst service possible. The employees are extremely rude and unwelcoming. Went to get a coffee this morning and heard the staff backbiting about customers INCLUDING me on the drive thru speakers. Unreal. read more

Alyssa, girl at the window, short pixie hair, always wearing a hat, had massive attitude for no reason. We had a smaller than usual order and clarified at the window. The girl gave so much attitude for no reason. I have a milk allergy so I clarify at the window, "this is oat milk right?" She said, "you said it three times so yes it is oatmilk!" Mind you, I said it once at the speaker. She handed us a sandwich, untoasted and we had asked for it to be toasted. "Next time ask at the speaker if you want it toasted." When normally they ask if we want it toasted. She blamed us and said it with attitude. We've had respectful servers before, but this time, definitely not. Also, they're always out of everything. Anytime we ask for a sandwich or something they're always out of it. Every time, at least one thing we ask for is "out". I've never had someone be so disrespectful here. It's ruined my view of this coffee bean. Sucks because we come here every other day. read more

Amazing coffee Carmel my daughter love this place better than any other cofffeeee place this place has different touches to there coffeee amazing our family favorite read more

I have to admit, I am quite loving the staff, service, and product being set forward at this Coffee Bean & Tea Leaf location. I have visited several times and each time I have purchased something different, but it has all been the same, down to the great friendly service and purchased items, great stuff! Highlights are an item I recently enjoyed, the pumpkin spiced doughnut warmed up. The doughnut was very moist and came with a sugary. but not to overly sweet glaze. The doughnut provided a very good mild spice and pumpkin flavor. Sometimes, they over spice them, which kinda ruins the pumpkin flavor, but this one was just right. Other items I have eaten are the maple pecan scone which was great and the toasted everything bagel, another nice treat. I have enjoyed several drinks from here, including a Cafe au Lait, iced coffee, regular drip coffee, and green tea. My favorites so far are the Cafe au Lait and the cold brewed coffee. The au lait was quite the robust little cafe in flavor and strength. Its flavor was king and they put just the right amount of frothy foam on top created by the hot milk. Their iced coffee was quite good as well. I was pleased the way it held its robust flavor even after being iced and sitting in ice while I worked away. Every time I have entered this place, I have been great by an employee, and what every employee I encountered at the counter has been up beat and friendly. They seem to always be in good moods too. read more

See all

Inside- nice and clean staff are super friendly they actually greet you awesome! Cold brew coffee is amazing they brew it for 20 hours so so good! I got the vanilla one and it was fabulousness! Lol Nice and cool in side I've been moving so I've been having to do my laundry at the laundry land. Man I miss my washer and dryer but at least I get to enjoy some cold brew whole I wait! read more

See all

I have been coming to the coffee bean for a while now and I just love the staff! They are always so pleasant and I really feel like they make my day better. I typically go through the drive thru, but I went inside the other day! The inside was super clean and welcoming, I think I will definitely have to come here more often to work. Whitney is such a nice person and always has a smile on her face. I can tell she loves what she does and she does a great job! She always makes my drinks super fast and they are delicious. Some of my favorite drinks are a cold brew ice blended with all cold brew, cafe hazelnut with soy milk, and the malibu dream! I will definitely be back at this location! read more