Since I go here a couple times a week, I've finally decided to write a review on my favorite coffee shop. I really love this location because of its chill environment, friendly staff, and consistent quality in their drinks. I am a big iced coffee person, independent of what time of the year it is, and I think that the coffee served here is much better than that served at Starbucks. The service is also much quicker and the lines are shorter and move a lot faster. During their non-busy hours, this place is perfect for studying and I think that it isn't as loud as some other coffee shops and has plenty of seating. Some really good drinks that I would recommend here are their matcha lattes, cafe lattes, peppermint vanilla lattes, and most of their ice blended drinks. read more

Considering there aren't many CBTLs in the IE, I always go there to study or if I'm in the mood for a tea latte. On a hot day, I'll usually get an iced hazelnut latte or an ice blended white chocolate. If it's super cold, I'll order the earl grey latte with hazelnut, hazelnut latte, or the moroccan mint latte. Seriously, CBTL has THE BEST tea lattes. The baristas are extremely friendly and polite, which is one of the reasons I love getting my tea lattes/coffees there. Not going to lie, I went a few times just to see if a certain guy employee would be working that day. Not creepy at all. But really, they're all great. read more

Love the Chi Pumpkin Tea... It's the best. I can't wait for the winter blend to comes out. The coffee shop is always to cold for my comfort read more

This cute joint in Redlands has a great little patio and plenty of seating inside. It's my go-to joint when I'm in town. The staff is really nice -- and they have free Wifi (for 2 hours before they make you take a 10 minute break to "join the real world). Mostly, I assume, they want to make sure you don't just park and ride all day. To get online, though, you need a 5-digit access code -- which is on the television in the front of the store (very little numbers). I've met a few people as they (and, let's be honest, me) have tried to find the code on the TV :) Other than that, a great little joint in this suburb. read more

I love their coffee. It is so much better than the other place across the street. Coffee beans coffee does not have the bitter taste as other coffeehouses do. I am also, very glad that the pumpkin spice is back! Coffee beans pumpkin spice truly taste like pumpkin. read more

The Coffee Bean & Tea Leaf - My baby. :) - Coffee & Tea Near Me - Redlands, California

Quaint looking, but such slow service! And I really prefer more coffee than ice in my iced coffee.

This place is the closest Coffee Bean to me, too bad it's not closer I would go all the time! The staff is nice, the environment is clean and there's free wifi, what else could I ask for? Nice couches and very spacious to enjoy a nice chat with a friend or relax for a bit with my hazelnut latte. read more

Simply the best coffee bean cuz it's the closest one around san bernardino/ redlands area. =)

Still a great place to study, hangout, or just talk among people. The staff are amazing and they're very nice too. I'm an ice blended guy so I definitely recommend getting their vanilla, mocha, or dark chocolate extreme ice blendeds. read more

What makes The Coffee Bean special is their focus on customer service and COFFEE. I wish there were more of these around but having them far and few in between probably makes it better in the long run. I'm not sure if it's this location only, but the staff is awesome! They remember just about everyone by name; and if they don't, they learn it and make sure you are satisfied before you walk out the door. Dare I say I enjoy The Coffee Bean over Starbucks? read more

This is the closest CBTL for miles (I think the next closest is either Riverside, Rancho Cucamonga, or Fontana). That being said, this CBTL does a great job representing the area and caring for its customers who crave CBTL. Parking is readily available as it is a part of a shopping complex. The interior is clean with multiple tables spanning the walls of the coffee shop. The staff is really nice and helpful in taking and preparing your order. They even give you suggestions if you ask them. Their drinks are made with the quality that you would expect from CBTL. The only caveat is that since it is the only CBTL in the area, it can get pretty crowded in the morning and after work hours. But all in all, CBTL is a fine place for a coffee-pick-me-up. read more

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I like this place better than the Starbucks across the street and I study here whenever I can. The free WiFi is the best, but I really like their coffees too. The people I've encountered aren't overly friendly, but it's better than the jarring fake cheerfulness of a lot of Starbucks employees. Also, there's just enough people that there's nice background noise, but it never gets too crazy unless you're there on Tuesdays, which is like Youth Group night or something. The only thing that bugs me is that most of the tables are just a little bit too short to study comfortably at. Oh well, I can deal. read more

I love this place. I used to go to Starbucks all the time to study, but I was introduced here, and now rarely go to Starbucks (and I have a gold card haha). The coffee selections are delicious, and don't get me started on the teas. So many varieties to choose from! There is free wi-fi, it is timed, so after 2 hours you get kicked off for a 10-minute "coffe break". You can easily log back in after 10 minutes, but it does get annoying when I actually need to use the internet for something school related. The staff is also very friendly. I docked one star because it is way too cold in there! Even when it's not hot outside, the AC is on full blast. Whenever I went to study I would have to bring my jacket and scarf. If I had gloves I'd wear those too. Actually, it got so cold that I stopped going there to study, and I only drop by when I want a drink if I'm coming from Trader Joes. Besides that, great place! read more

This is a new coffee gem for me. I usually go to Starbucks and study, but I had a gift card so I went to try this place out. I will say this place definitely turned me, I am a coffee bean fan now. I usually order an Iced Carmel Macchiato with an extra shot, but when I ordered that the barista immediately knew I was a Starbucks regular, the Coffee Bean barista informed me that it's called an Iced Carmel Latte here. She was so cool and didn't make me feel like a complete noob. However, ever since when I have to chose I always go Coffee Bean. The price range is the same as Starbucks so expect that. Great place to study, but gets really cold so bring a jacket. read more

I would of giving it a 5 stars rating, but the person argued the point on how my wife wanted her tea. I really enjoyed my blackforst blended ice drink. I also like the framed wall photos. read more

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I love this coffee bean location! I come almost every morning and they already know how I like my coffee, customer service is great too!(:

They are very friendly and helpful. Doing a great job with all the covid restrictions.

Everyone was pleasantly satisfied with their order. I can only speak for the Americano which was delicious because I like the taste of espresso with a lil sweetness to it. read more

Coffee barista here is always a good conversation. I think that the coffee also is of a good flavour. Need to have full cream for those in the Keto diet read more

I love to sit on the outside patio with my laptop and a drink - it's very nicely shaded, and with headphones on and music playing, the street noise is not too annoying. The drip coffee is not as good as Stell's, but the iced tea was tasty and I had a great soy latte one day. The staff is an interesting mix of not-too-friendly, too-friendly, and then some real nice people on the weekends. The wi-fi works great. I avoid the great green giant of the coffee world when I can, and this place has lots of seating and a real "coffee house" feeling. I took a friend there, and she commented "now this feels like what I expect a coffee shop to be like, it reminds me of the place I used to go all the time down in Dana Point." read more

Love this location! Everyone here is always very friendly and super quick. My go to drink is the iced coffee with white mocha powder...they always make it to perfection! Keep up the great work! read more

Ordered an iced matcha latte and it was delicious! It was my first time trying it and as a matcha lover it fit what I hoped it would taste like. The workers were all extremely friendly the lady who was making drinks asked what I was ordering before I even went up to the register to pay and she had my drink all ready by the time I paid! (Starbucks could learn from this) definitely wish there was coffee bean in Beaumont or else I would choose this place over Starbucks any day read more

My God these guys are awesome very high sophisticated very decent prices and gosh they know how to work with customers and the prices are very low my experience was the price was like in a 80s read more

The Coffee Bean & Tea Leaf - Very high-class place - Coffee & Tea Near Me - Redlands, California

How this place has 4 stars is beyond me. The customer service is terrible! The employee with glasses, not sure what his name is but he's the one who's always there, is so rude. None of the employees smile, or say thank you, or you're welcome. My drinks always come out delicious but its terrible having to deal with them. & they wonder why Starbucks is so successful. read more

I absolutely love CBTL it is the best, has excellent customer service. Coffee, Latte's @ it's finest!! Been coming to this fine place, since 2006 :) read more

My two girls and I enjoyed our first visit to this place. We enjoyed our delicious blended coffee drinks. The staff was attentive and friendly. I will definitely be back! read more

This is one of my favorite places! The drinks are excellent, but the customer service is even better. The entire staff is great- always friendly, helpful, and all address me by first name... but I especially like Lauren & Abigail, they are exceptional!! I actually stop sometimes more to see them than to get something to drink, they set the bar very high in customer service! read more

Don't see how anyone could leave a bad review all the workers are awesome the drinks are amazing will never go to Starbucks again thank you for the awesome service and awesome drinks. And can do attitude Redlands is lucky to have a coffee place like this read more

I've never had a problem at any coffee bean, but today I left this location really upset. One barista was very rude to me for absolutely no reason. There are other negative reviews about him on here so something should be done about his customer service skills. The reason why I'm leaving a 2 star review is because the other two employees were kind and one of them apologized for the rudeness of the other. I don't think I will be returning to this location. read more

Love this coffee bean. Waaaaaay better than any starbucks ive been to. Ive tried almost all thei tea lattes and gotta say that almost all of them are really good. Now the reason why i gave this 3 stars is because of this one particular barista. Ive always been helped by the little asian lady and shes great. All the male baristas that have helped me are nice and friendly. I love watching them make the drinks as i think it looks really fun to do and usually the baristas are nice enough to chat with me as i watch. There was this one (i think shes caucasian, long brown hair, thin) barista however. I was standing there watching her make my drinks. Without even glancing at me, she mutters with attitude "can i help you?" I smiled and replied "no no i just like watching". Then she rolls her eyes, gives me the cold shoulder, and then i could see her try to hurry and finish off the drinks. As she hands the drinks to me she doesnt make eye contact, doesnt say what drink is what, no smile, no thank you, nothing. I think if she could, she wouldve thrown the drinks at me. I was a little shocked and confused at how this barista was treating me. Anyway, dont think I'll be going as frequently anymore. Husband and i used to go everyday but that situation kind of ruined the atmosphere for me. Will look for a different coffee bean to go to. The older asian lady is awesome. Dont remember her name but shes usually there around 11am-12pm (or at least that was what time we would go there). And whoever that male barista was who suggested the african sunrise tea latte, you are awesome. That is now one of my most favorite drinks. Thumbs up to u two baristas. U 2 should get raises. :D read more

I really hate to leave such a poor rating but after my interaction with the Barista by the name of LeaLoni, this Store fittingly deserves this score when they threatened to call the cops on me, because I'm a tired medical student fighting sleep. Yes, you read right. I was falling asleep and she said I wasn't allowed to do that, and she would call the cops to have me removed! I'm a med student studying for boards, and I needed to change my usual Starbucks location. I was/perpetually and incredibly tired, so I placed my head down on the table, when a LeaLoni came and told me that I was not allowed to sleep. Again I tried to stay up, but my head nodded again. Mind you I am already caffeined up and just exhausted from the intense studying. She comes to me and threatens to call the COPS. The cops! "It's going to have to come to that if I keep seeing you nod, this is the second time I see you do this." I informed her that to suggest to a undisruptive, loyal, and peaceful customer that calling the cops was necessary when i wasn't breaking the law, neither was impeding their business was UNCALLED for!!!. I calmly told her that it was inappropriate, and quite extreme to say that being tired was a crime. I am disgusted at her approach and would not recommend studying here. I am going back to starbucks! I've never been threatened to being kicked out for closing my eyes, nor threatened to having police officers Escort me out!! DO NOT GIVE THEM your BUSINESS! read more

Great place to study! Their wifi isn't as good as Starbucks but that kind of helps with the studying. Main thing is that It's always really cold so make sure your bring an extra jacket or something! This location is nice as well as it's right off of the freeway! read more

Came in this morning with only a handful of customers inside. Ordered 3 drinks, none of which were complicated or needing alot of time. The forst was a coffee which i was told tasted old. Waited for over 15 min for 2 drinks which included a latte which was done almost immediately after I ordered and an ice Coffee which was seriously powdered product mixed with water. The lady who ordered some sort of frap behind me received her order before me. After 13 min I asked what was taking so long and the girl said oh your order is coming up. She then hands me my ice Coffee which was the wrong size and says have a nice day. I explained I ordered a larger size and she takes a larger cup pours it in then fills it with milk until it is full hands it to me and doesn't even apologize. Will not be returning. The drinks were terrible and we threw them out. Would not recommend. read more

I kept my mouth shut for too long. Well shut my mouth no more. Came here for the first time a few weeks ago and did not end up ordering anything because the lady with blonde hair and nice little nose piercing was not so nice with customer service. She was rude, so I left. read more

Normally I would say 5 stars but tonight...my birthday, my favorite coffee bean pull up at 1004 to find they close at 10 now. 24 people in tow after a long day hiking and enjoying the wilderness and you are closed. When did you change your hours and why have you not updated your sites? So not fair at all. Just wanted coffee bean and tea leaf for my birthday and was totally denied! Grrrrrr read more

Ive lived here in Redlands for about a year. This is my first time here and i think its great. The service was EXCELLENT. The place is clean and there are tons of friendly people here. Internet is free and the tea is sooo good. read more

I Dont take anything back from my last review, all but one employee are amazing. I don't know if I'll be driving 13 miles anymore. Here is why: they do not enforce the nonsmoking sign outside. Days ago there was a guy picking up used cigarettes and smoking them by me I went inside and told them and nothing was done. Today I'm studying outside (inside it gets kinda loud and it's very cold) all my stuff out of my bag, laptop, coffee and purse and an employee asks me if I can switch tables so he can smoke..... WTH it took me a minute to react, i didnt move ans pointed to the no smoking sign to which he mumbled something and walked to the trash can to smoke. Later a guy walking back and forth starts smoking right by me,,,, are u serious? When i asked if he could pls turned it off and pointed to the sign, he stood right by my table and finished his cigarette then called me over and over a fat ugly bitch( Im 5'7" and 145 lbs so he was wrong on the fat part) Wow i felt bullied because i dont want second hand smoke, besides the company placed the sign not me. (Which they dont only not enforce but they are part of the smokers ) read more

This is my place of choice. The coffee is much better than Starbucks...although it depends on who is making your latte at this place. The employees aren't the friendliest and even when you are there 2+ times a week they act like they've never seen you before. Free wifi is great and they have an outdoor patio area. I wish they would enforce the no smoking, though. read more

Great location and high quality coffee. Wi Fi is fast, not that 56k stuff you get at Barnes & Noble. read more

The Winter Dream pulls me in like magic. And the fact that you can get a huge huge iced tea with CRUSHED ice for a cheap price is almost a sin. If they had a drive thru this would be MY SPOT. I want more locations around the IE! It would be so worth it. read more