They are taking good care of this historic building. It's 100 yr anniversary this year!…read more Many different decor styles but makes sense with the change of ownership over the years This is my second time staying here The rooms are tiny Quiet at night even street side on a Monday night. No plays on Mondays Hard to turn around in the bathroom. We asked for one with a shower instead of step in tub. Glad we didn't have a wheel chair to work with cuz both rooms we have stayed in would not have worked. The staff was friendly , the maids friendly Just wish they would wait atleast til 9 before moving the furniture in the next room instead of 7 am The air conditioning does keep it cool. At 75 had to turn the fan off occasionally cuz it got too cold and I like chilly when I sleep. The breakfast is a deal for $5 but kind of got turned off when I saw staff replenish bread products with bare hands rather than gloves or using utensils. Will probably go to coffee shop across the street in the morning

Great location right in downtown. The building looks really cool from the outside, and the lobby is…read morenicely decorated with a stylish and welcoming atmosphere. A great place to stay if you want to be close to everything!

Absolutely incredible experience. We reserved room no. 1 (I can't remember the name of the room),…read moreand it was absolutely delightful. There is no onsite staff, so you need to make sure you've received your welcome email which contains the door codes to enter. The room was elegant, with very high ceilings, completely decorated in the victorian style with lovely antique furniture, photos, and decor (old oil lamps etc.). The decoration was completely tasteful and not cluttered. Each morning, there is hot coffee prepared in the sitting room, which has a large table, lots of board games, and some comfy couches and chairs to sit in. My partner and I had an easy time doing a few hours of work each day in this room. The internet was fast and reliable. The hotel is very private, with no front desk staff and very few other guests, but there is someone on hand via phone or text, and they are able to get to the hotel within a few minutes to help with anything you need! They use a great platform for managing the reservation, where you can very easily purchase a 1pm late check out (for $25) - that came in very handy when we realized in the morning that we weren't going to be ready to leave at 11am! Thank you for a wonderful stay!

Super pretty room with double claw foot tubs. Really well appointed, could use a comfortable chair…read more No chairs in the suite. Great WiFi no tv but we brought our own little smart tv. 2 day getaway was very nice . Super flawless check in. Looking forward to staying again

We stayed here during our road trip up the Oregon Coast. It definitely is older, but clean. Check…read moreand front desk staff were quick and welcoming. This hotel is extremely pet friendly, with parking close to the rooms. The patio leads right out to the grass area which makes it so convenient to let the dogs out. Highly recommend if you are looking for a pet friendly hotel!

We stayed at Ashland Hills Hotel for one night on our way to Cannon Beach, and unfortunately it was…read morevery disappointing. The photos are very misleading. The hotel is extremely old and does not feel renovated despite what is advertised. It feels like they've tried to make the property retro and chic, but it just feels like stepping into the 1970s. Overall, it felt much more like an old roadside motel than a boutique hotel. The room felt dated, and the cleanliness was not what I expected. If you're traveling with a dog, the dog park is just a dirt lot and appears poorly maintained. I wouldn't stay here again and would recommend looking elsewhere.

Really impressive looking Best Western. It looks like a Bavarian Chalet. Nice and clean too. So…read moremuch foliage. A lot needs to be trimmed back but it's nice and lush. We got a ground floor, Dog Friendly room but it was just across from the pool where people were bring loud and annoying. I guess if my dogs were loud and annoying, then it would be drowned out by their ruckus. Ha ha! The floors are carpeted so hopefully your pet won't have an accident. I love that this one has a gym. I think its a first for me at one of these Best Westerns! It's a decent gym. I've seen worse. But I love having the option to go to the gym!

If you're looking for a high-end place, walking distance to downtown or not a fan of dogs, this…read moremay not be the place for you. I keep this a solid 4 star simply because the staff was outstanding incredibly helpful and they truly were dog friendly. The rooms while little dated, they were clean and comfortable. This may also be because we required a dog friendly room. That they gave us a pet pack, which included a sheet for my dog to sleep on. Might only complaint is the parking lot is a little tight and our room was on the first floor near stairs. I'm just not a fan of being on the first floor so that's a thing and not the hotels. I would definitely stay here again

Great location, interesting rooms, and accommodating staff. I stayed in the Copenhagen suite, and…read morethere was a temporary problem with the AC, but the staff did everything possible to make it right. I really appreciate all the effort, and ended up really enjoying my stay. The breakfast was accommodating to any dietary restriction as well.

Everything about this place was spectacular. The rooms were comfortable and beautiful and had…read moreeverything you would need. The breakfasts were the best we've ever had. The place is convenient to all the restaurants and theaters. We were lucky enough to be there while it was slow and we got to meet and chat with the owner, who is warm and charming and knows everything Oregon. Just a top notch experience!

What a special place to stay while you enjoy your time in Ashland. We arrived past 5pm so we…read morechecked in by ourselves. It was a seamless experience with the keypad and our room was gorgeous. We stayed in the Captain & Lizzie McCall Suite. It is simply stunning. The king bed was wonderfully comfortable and the furniture and decor was lovely. We thoroughly enjoyed the delicious chocolate chip cookies and milk too. Breakfast was yummy too and right on time. The coffee was strong and food arrived promptly (perhaps the bacon was a little dry- but otherwise very well executed). I appreciated their communication in the days approaching our stay. Everything was seamless, comfortable, and relaxing. Exactly as we expected. highly recommend!

Our Victorian/Edwardian group, The Belles & Beaus Victorian Society of Jacksonville just had a…read morewonderful luncheon tea here. It included an exquisite frittata, the best Waldorf salad I've ever tasted, cucumber & creme cheese sandwiches, scones with clotted creme & jam, macarons, chocolate-dipped juicy strawberries, & an array of delicious loose leaf tea steeped in four different teapots. The table was set beautifully with a heavy linen tablecloth and sterling flatware. The 1883 Victorian mansion has been exquisitely restored & filled with lovely antiques. The service we received was warm and considerate. The various two pots were kept refilled with hot water and fresh water was poured for those who wished. This was so exquisite that we intend to check out their Christmas tea as well.

Stallion Fertility Clinic turned into bed & breakfast of my dreams!…read more -gorgeous, nature serene setting -sweet landscaping with garden, waterfalls, ponds, heated pool, gazebo with fire pit, ducks, deer & more -main house with beautifully decorated common rooms & fireplace -adored my room, such a romantic get away with windows into nature -haute cuisine for breakfast in a dining room full of decorative delights -less than 10min drive into heart of Ashland which is a gem itself -electrical charging station with room for everyone -super helpful, Ashland recommendations rich staff This was a special treat for myself that went far beyond expectation. I look forward to going again. ps. ignore audio in that the pool is heated! I was the only person I saw taking advantage even tho it's a beautiful one. I will swim @ least once/day next time.

Also immeasurably wonderful is the service!!! Our brunch waitperson Monica always delivers the…read morejuices of choice and then comes the extraordinary cuisine. Each brunch a delightful experience in the most beautiful setting and scenery:-) Even the creative folding of the beautiful linen napkins and the creative, playful salt & pepper shakers on each table. The coffee/tea service is just the beginning of the day w/ huge, warm Buttermilk Biscuits or Scones! Happy to be home safely, but missing this fine Inn.

Dinner at Inn was excellent Breakfast each morning was…read moredelicious Staff was friendly Duet Suite was spacious, quiet & clean We will be back!

Everything is top notch first class here! Lovely gardens sparkling clean rooms comfy beds…read more Great people Laurie Michael and Drew do it right! Our all time fav in Ashland for pretty close to 40 years! Thank you all!

Lovely, Lovely establishment. Comfortable beds. Fantastic kitchenette. Peaceful surroundings…read more Gorgeous bathroom. Great Wifi. And wine glasses?!? Who does that? Incredible staff: helpful, kind, responsive. Linda, the GM, is on top of things. Front desk gentleman (Mason?) is top notch. Mere steps from Southern Oregon University. If you haven't stayed at The Palm yet.....I forgive you. But please do better! (For your own sake). I will certainly be back here again. The ambience is just what you'd want.

Quiet. Secure. Incredibly comfy bed, pillows, and bedding. Bathroom completely remodeled and…read moreamazing.

Wow! What a hidden gem. Nestled in natural gardens/water features thru out the grounds, this resort…read morehas a variety of room/cabin types. We stay in the spa bungalows, with the room jacuzzi's. I know, you're saying to yourself, "Ew, gross," but far from it. These are pristine clean, any temp you want , all jets working and strong. The rooms are immaculate, cold air conditioning, exercise room/laundry, pool and spa, free cookies, $5 breakfast ( we didn't have). The staff is welcoming. Reasonably priced, five minutes from Ashland. Pass on all the other hotels! We are making this our place.

We were on a long driving trip and decided to splurge…read more The not-so-good: For corporate management: Please don't nickel-and-dime your guests. On top of our $370 room rate, we were charged an additional $20 resort fee upon arrival. Yes, it is disclosed on the website, but we didn't notice it. Approximately only 6% of hotels charge resort fees and they are widely considered a deceptive price rip-off. We were also charged $5 per person for breakfast. Again, given the price of the room, it would be a much better customer experience to simply include breakfast in the room rate rather than adding another charge. We may have decided not to stay at $400 a night, but it would be honest pricing on behalf of the hotel. For the on-site management: There is also room for improvement in hospitality. The resort fee states, among other things, that "There is a $20 daily use fee which covers Afternoon Tea & Cookies." We checked in around 4:30 and went to enjoy the afternoon tea and cookies, which are advertised as being available from 3-5 p.m. There was no hot water at the tea station and only two cookies remaining. I asked the staff member there how there could be so little left at 4:30, especially since check-in begins at 4. I was told they could get more hot water, but that the amenity was primarily for guests staying more than one night. They did bring out more hot water, but no additional cookies or baked goods. Really? There was no backup supply? This was the only resort-fee amenity we tried to use, and unfortunately, we weren't able to enjoy it as advertised. Our second disappointment was the in-room tub, which ran out of hot water before it was even half full. A relaxing bath was one of the main reasons we chose to stay here, so that was particularly disappointing. The good: The grounds are lovely, the room was clean, and the property was very quiet. After experiencing two instances of things running out, I read some of the other online reviews and noticed that several guests mentioned breakfast running out as well. We therefore arrived right when breakfast started, and fortunately, it was good and there was plenty available throughout our breakfast. Overall, this could be a lovely splurge, but at around $400 for one night, I expected a little more attention to the details and a better overall hospitality experience.