just called and had the best experience with a company I have already used. Chavilah was absolutely…read moreamazing while going over pricing structure and discussing bariatric needs, which can often be rough and embarrassing to talk about. She made the entire conversation feel comfortable and easy. I have never personally needed to call for transport before because the facilities I was in usually scheduled everything for me. However, I have had the pleasure of being transported by Matt four times now, and he is truly the nicest driver possible. He is one of the kindest and most non-judgmental people I have ever met. He always makes sure I feel safe, comfortable, and cared for, and he is always such a delight to talk to. This company provides such a great experience for disabled and bariatric patients, which is something that is not always easy to find. I am so grateful for the compassion and professionalism they show every time.

Do not use this company. They are negligent and do not care for your loved one. They walk away…read morefrom elderly people and allow them to fall out of their vans and severely hurt themselves to the point they are no longer able to care for themselves and can no longer live in their own home as they need supervision around the clock. You are warned, do not use this company if you love your parents. I would rate a zero if I could.

Nate provides an amazing service with great care. He is very caring and i…read moreHighly recommend carepath!!

I needed a ride home from a medical procedure & my original ride fell through. I called the day…read morebefore my procedure & Nate was able to accommodate me. He was very transparent with his fees, prompt for my pickup and very professional. I highly recommend him.

Our facility has never had any problems with the Medical Transport Company. They have always been…read morepunctual, courteous, and patient. We have referred them out to some of our surrounding facilities because we have been so happy with them. As far as medical transport companies go they offer the best service for the best price. I would highly recommend them!

Their driver came to pick up my mom in a spiderman hat and rolled his eyes at me when I requested…read moreadditional help in moving her from The bed to the gurney. We requested at least 2 persons to transport and they took the job knowing they could not provide the needed help. We were delayed another 3 hours because they were not honest about what they could do. We have been dealing with transportation companies for my mom for 5 years. This is by far the worst company I have dealt with in 5 years. I would NOT recommend them to my worst enemy.

This review is long overdue, but the company was so great that I couldn't let this go. I had…read morecataract surgery late this summer, and no one to pick me up afterwards. I contacted Valerie, who arrived on time all four times I needed assistance. Just as important, she was friendly without being in overdrive. You don't want someone chatting away a mile a minute when nervous about surgery, but she had this calmness about her. I wish I had that superpower :-) Thank you for taking such good care of me Valerie.

Bottom line: This company was easy and helpful to deal with and provided the service we needed in…read morea timely, efficient and kind manner. We'd use them again in a heartbeat even though they're on the opposite side of the Valley to us. More details: My mother-in-law had a pacemaker battery replacement surgery a few days ago. Because of the incision on her left side, it would have been impossible for her to crawl into our higher SUV which she needs a step for in the best of conditions. We wanted a transport service that would allow her to stay in her transport chair for loading and unloading. The reviews were good for Independence Transport and they did not mislead us. Valerie provided a timely estimate and assurances that they could provide the service we needed. We chose her company and she was great to work with. I am a terrible worrier and Valerie put my mind at ease. She has two vehicles available and she made sure that the one where the seatbelt came over the right side would be used so it wouldn't interfere with the incision. We had several text updates as to the time for arrival. She ended up driving the van herself and was at the right place at the right time to get us picked up. She was efficient and kind--everything we were hoping for. We would not hesitate to use this company again.

Easy to reach by phone, takes credit/debit cards, shows up on time, clean vehicle, friendly and…read morehelpful owner, reasonable prices discussed in advance. Better than an ambulance in every way!

Daytwon brown was great, caring. And friendly. Great company. All of your needs are met.read more

Kayden Kraus did a wonderful job on my ride the other day! he was a very positive and kind driver!…read moreI wish to have him take me to my appointments more often!

Benito is a great transport person. very friendly and of course courteous as well. we talked…read moreabout many things including inventions and sports to name a few. I would definitely be pleased to have him assist me in the future.

From the owner: Sunstate Medical Transport provides safe, reliable medical transportation with a personal touch…read morethat other companies can't match. We understand that getting to medical appointments isn't just about the ride—it's about peace of mind for patients and their families. Our professionally trained drivers treat every passenger with dignity and care, while our 24/7 dispatch team ensures on-time pickups and real-time communication. Unlike corporate competitors, we're locally owned and operated, which means we know Phoenix's medical facilities, understand our community's needs, and can adapt quickly when plans change. We don't just transport patients—we build trust through consistency, compassion, and accountability on every single ride.

Desert Medical is the best transportation I have ever had. I ask for them each time I schedule a…read moreride to my doctors appointments. Each time I call the office they are very polite and helpful. The drivers are extremely friendly and don't hesitate to speak to you. Arriving on time to pick you up is something they pride themselves on. I would recommend them to anyone that needs transportation to medical appointments.

Absolutely amazing. Would definitely use them again. Our driver Dave went above and beyond.read more