After 3 failed attempts at finding a comfortable mattress and subsequently educating myself on what…read moremakes a quality mattress, I found Spencer's YouTube channel and watched all the vids and really got a lot out of the build and tear down videos. I drove up from LA to check out the mattresses for myself and was quite impressed. After dealing with a couple returns, I went up to make my decision and went with the Loving Sleep Plush and am super stoked I finally found "the one". I want to thank Jim for all the time he spent helping me including actually delivering it. These are good people helping people indeed.

Thank You Spencer, Jim & Franklin! Great Product, Wonderful…read moresleep! Purchased C/S Integrity in mid July... Took me 3 weeks to finally write this review b/c I am a "wait and see" kinda gal :-) It took a while for my older back to realize the "bowl" of a mattress I had been sleeping on was gone, and it took a few days to trust the process of stretching out without falling into "the bowl" Finally went to see Jim at Spencers. He put up with my endless questions, and a few more than normal visits before making decision. Sooooo glad I did ;-). Just for reference, I am no spring chicken. Spencer, your product line is truly amazing. Jim , a wealth of knowledge regarding mattresses in general, as well as the product your represent. The gentleman that delivered my mattress, Franklin, along with his assistant were on time, pleasant, and respectful. A great experience all around, in an ever changing world. Many Thanks ;-) P. Baker

I got the Hybrid King, Marty at Sit and Sleep was great because he really took the time to…read moreunderstand what I was looking for, walked me through different mattress options, and explained the differences in comfort, support, and materials without any pressure. He let me test multiple beds, answered all my questions honestly, and made the whole process smooth and actually enjoyable with his friendly, funny personality--easily a five-star experience.

We purchased 2 mattresses and some pillows here after testing out the bed tester which was very…read moreaccurate as to our sleeping preferences. The staff was great and our Sterns & Foster mattresses are amazing. Great products and service at a fair price. We are extremely happy!

You want to talk about going above and beyond? I purchased…read moremy mattress and adjustable cal king bed with associate Susie in 2016. (Almost 10 years ago) During a recent move the remote was lost. I was having difficulty finding a replacement and as a last resort called Susie at Ortho who made calls and made it happen. My rating

We had such a great experience at this store 2 years ago when purchasing a mattress for our guest…read moreroom that we decided to come back here to purchase split King adjustable bases because our old ones gave out on us after 13 years. Sue-Z couldn't have given us better service, she is amazing! She was extremely knowledgeable about all of the bases they had there and we picked the best time to purchase them because they had a great sale! We decided to look at mattresses too and her knowledge was impeccable on those as well. We had already checked out a couple of other places just for comparison and the prices were absolutely the best here so between the great value for our money and the excellent service we received from Sue-Z, we will definitely purchase from them with any future bed or mattress needs. No need to go elsewhere!

Wow, what a great experience. After searching for a couple of months to find a genuine organic…read moremattress that wouldn't set off my lovely spouse's allergies, we found Organic Roots. They have wonderful products at a great price and you really get the feeling that they are a holistic company--the products, people and service are all very honest and of high quality. We just got our bed delivered the other day and are very happy with it. We went with Ojai Valley model, which is a medium-to-softer latex top (talalay) with a spring bottom. We did order a bedframe from the catalogue they have as they are higher quality. Thanks Travis and Blessings on your business! Also: take note: it says "American Mattress Man" or something outside. Have no fear, it's the same company. The Organic Roots products are in the back room.

Simply Outstanding!…read more I was shopping for a "natural" mattress and had been to most of the big stores in L.A., including that fancy expensive one on Main Street in Santa Monica that sells only latex mattresses for $4,000. I called the "deal" guy from Craigslist that has videos on YouTube, I shlepped to Burbank too... I was at the end of my rope really, trying to find something that fit in my budget and yet at the same time wasn't laced with chemicals. Luckily I stumbled on an ad for Organic Roots and made the trek up to Ventura to test the goods out. (Hey, I just couldn't get myself to buy a mattress without lying down on it first.) I'd sworn off of coil mattresses, I really had, I swore to myself I wasn't going to get one... and Organic Roots surprised me. I ended up getting an organic mattress that was absolutely perfect for me, firm enough to supply support but with a lovely natural cushy latex layer at the top for a chemical-free memory foam experience. The result: I saved about $1,000. Because Organic Roots really achieved what I thought was impossible with coils and latex combined, I ended up spending much, much less on a mattress -- an ORGANIC mattress -- and I'm totally satisfied. Every night when I climb into bed now, I say "aaahhhhhh" to myself. It's soooo good. The cherry on top of the whole experience is Travis who's very up front and open. He even talked me out of buying a new bed frame, telling me to keep what I already had. Who does that? If you're looking for an organic mattress that's a dream to sleep on but doesn't cost the same as a car, you must, must, must check out Organic Roots. p.s. they deliver to the greater L.A. area and walk the mattress all the way in.

Could not have asked for a better experience. Anyone who is looking for a mattress should start…read morehere. I told Rob what I was looking for and he was able to offer a couple of choices even bringing out one that was not on the floor yet. I spent less on 2 good quality queen mattress sets than what I paid for the last 1 mattress set I purchased elsewhere. The guys delivered the mattress within the time window, both set of mattress were on the beds and ready for the bounce test in less than ten minutes. Looking for a new mattress go see Rob and Rich!

Service was quick and friendly by the owner. They delivered exactly when they said they would…read more Took it up a flight of stairs and set up the bed. Could not ask for faster or better service or product.

I was in desperate need of a new mattress after years of laying on a cheaper mattress that I had…read morebought pre-covid. Only a few years in I knew it just wasn't the mattress for me and was eager to find something durable, comfortable and overall quality. My family had purchased mattresses from this store and were happy with their purchase so this was our first and only stop. There was a wide range of mattresses and options to look at. The showroom was clean and spacious, it was also nice having the store to ourselves on a weekend morning so that I could try mattresses and ask questions uninterrupted. Javier was the sales associate who helped us and he was absolutely lovely. He took time to explain the different mattresses and was patient with me and all of my questions. He was very knowledgeable and wasn't pushy at all. Honestly his approach helped make the sale as he created a comfortable shopping experience and made me feel like I was making an informed decision. I appreciated that he listened to what I was asking for, and pointed me in the direction of the best mattress for me. I was also really impressed with the delivery/set up company they work with. My mattress was able to be delivered within two days and that whole process was super seamless as well. I was able to pick my delivery date and the time range was something reasonable within two hours of a window so I didn't waste my whole day waiting. They were very communicative of when they were on their way and the two gentlemen that swapped out my old mattress for the new worked really hard and we're in and out quickly, with care/consideration for my belongings in home as they came and went. Very nice guys all around. I found that the deals here were comparable to bigger department stores and that the prices seemed reasonable with their holiday sale, etc. Definitely do your research, but I'm very happy with my mattress and the overall customer service. I receive shopping at this location. Thank you Javier for helping me find a great mattress!

Very helpful. Let us take our time deciding - did not follow us around. Delivery was on time and…read morethey called ahead.

This company hires wonderful employees that go out of their way to help you. One employee even sent…read moreme pics on her cell phone to show me a mattress since I was out of state! The next day when I had questions she happily answered them even though she was off work! I didn't realize that she was off work until she told me to call the store to give them my credit card info to complete my purchase. The man that helped me was also wonderful. I highly recommend this company for fairly priced and inexpensive yet very comfortable mattresses.

Horrible customer service. Deliveries do not get dropped off at the agreed upon time and they do…read morenot follow through with arrangements. Save yourself the hassle and headache and find furniture elsewhere.

Just had the pleasure of visiting this awesome store for the first time today. Literally the second…read moreI walked through the door, I saw my dream couch!!! Beautiful fabric and available in just the right color. The owner of the store, Charlie, is so friendly and personable. My roommate and I really enjoyed chatting with him about sports, dogs, and remodeling. Very reasonable prices and delivery fees. Hoping he can help us find a dining room table and chairs too. I would give 10 stars if I could!!!!

If your top priorities while shopping are affordable prices, amazing customer service, and…read moresupporting local businesses, then you've found the place. Charlie, the owner, is a true gem. I recently bought mattresses for my parents from him. They weren't only happy with their new bed, they truly loved Charlie. He is so knowledgeable and friendly. He isn't just trying to make a sale. He knows that if he sells you good quality items and treats you well, you won't go anywhere else. And if you're smart, you really won't. Trust me when I say, this is the place to shop at. Thanks for going above and beyond for us, Charlie. You are appreciated! Also, he is taking all necessary precautions due to Covid-19. He makes you feel safe and comfortable.