I bought a golf bag with gift cards. It was NY METS logo bag. It had great pockets and was light…read moreweight. However, the putter and driver slot had defective interiors. The fabric grabbed the clubs and it was difficult to put them all the way down. After several rounds I grew too frustrated with the bag. I brought the bag back to the store. I didn't have my receipt but the sticker on the bottom confirmed it was from the store. At first the manager said I was past my 30 day allowance and that he couldn't re- sell it since it was used. He also said the manufacturer would not take it back. I didn't abuse the bag and I wasn't belligerent with him. He graciously made an exception and allowed me to shop that day with a full refund. I didn't take notice of his name but he has a distinctive beard. Shout out to him and the well stocked store. Don't hesitate to shop there.

Very unusual for a PGA Superstore, but their customer service is awful at this location. Like 0 out…read moreof 10. I walked in with a friend who was planning to spend a lot of money with this store visit and was so rejected with uncooperative apathetic employee attitude that we left minutes after arriving. I still go to the store when I'm on Long Island, mainly because of Long Islands lack of other golf store options, but I avoid asking for help.

Since there are only a couple of reviews here I am putting my two cents in. Somebody wrote that Mr…read more Lee is a true gentleman and I completely agree. One of the nicest, hardest-working men I've ever met. He built this business from nothing with just a little help from his friends when he was just a recent immigrant from South Korea. Our country could use more immigrants like him. So I can't understand the negative reviews. I guess one or two people have had bad experiences in this store, but they aren't typical and they don't reflect the philosophy and culture of the owner. I also read the store is closing. If so, I hope that means Mr.Lee has made enough to retire comfortably. He deserves it.

Mr Lee is a true gentleman. Amazing that he has managed to survive when all other golf stores are…read morelong gone. I hope that store continues to last. There's no substitute for a good store where you can actually see and test equipment before you buy it.

Was disappointed that they aren't offering lessons due to their instructor taking a leave of…read moreabsence until August. I went in looking for 6 lessons and was told they had no one to give lessons.

The staff at the White Plains store is extremely rude and do not acknowledge or welcome shoppers…read morewhen they enter the store or while standing online at the register. It feels as you have to pull teeth to receive a hello, good morning, or a simple 'can I help you?' Whoever the General Manager for this store is should be ashamed. I have spent a good deal of cash since the store opened at this location. Honestly, I have grown tired of the unprofessional nature and lack of common courtesy the staff at this store put out there to it's customers. I will be taking my business elsewhere. Also, they completely botched several re-gripping orders I had for my irons. Most recently, I had to have my grips that were poorly installed by the PGA Store completely re-done at the PXG store in Westchester. Very disappointing and a waste of time and money.

Good place for pre-owned equipment and balls. The warehouse is located in the rear of the parking…read morelot.

Good if you're looking for inexpensive equipment. I needed a bag (the next day) so I didn't want to…read morespend $200 plus on a brand new bag. I found a bag (you have to go through the bag to make sure zippers work) but got a bag for $90 that had all zippers working and it was in good shape. Definitely check it out

Have now been to all of their locations and have to say. This remains the gold standard of tennis…read morestores across the country. You won't find knowledge combined with customer service anywhere else in the industry.

I had to share an experience I had at Solow Sports in Glen Cove with an amazing employee named…read moreStockton. He exemplified amazing customer service. Our daughter was participating in a Super Six tennis tournament at the tennis center (Robbie Wagner) and we arrived 45 min prior to her game and realized she left ALL of her rackets at home in Queens, NY! SMH! Needless to say, Stockton saved our behinds (namely hers) from forcing her to forfeit the game. He was able to supply the exact racket and get it strung all within 45 min!! Annnnnnd help 3 other people. Just stupendous! If you need anything from a pro shop, go to this one. Excellent customer service!!

The staff is just fantastic. The view from the patio and restaurant beautiful. The food is basic…read moreand quite good. We recommend this restaurant.

I like playing here but , it gets annoying you can't drive the cart on the fairways , second holes…read morelong and the fairway is all dirt , why not drive on it ? It's not maintained well at all, idk why the city doesn't sub out the grounds, course needs major help! The other thing is coming home from work trying to get out on the course to release some pressure and getting rushed off the course bc they have to go home, maybe if we access to drive on the course it'll be a lil faster. I would donate my time to help fix this course , I'm sure others will also

Best equipped golf store in Queens!…read more Staff is friendly, helpful and knowledgeable. Owner Charie is a true gentleman and knows his stuff! Every repair and/or purchase has been on point and prices are very fair. Highly recommend them!!!

Great golf shop! Charlie is honest, knowledgeable and very professional. Repair prices are fair and…read morework is good and fast! Whenever I need anything golf related I always check Golf Town 1st!

Had a fitting with John for a set of irons. Had no clue what I was looking for and after a detailed…read moreanalysis and hundreds of swings, John recommended a few iron sets that he believed would play well to make strengths, weaknesses and overall improvement of my golf game for not only the short term, but the long term as well. He was very honest, accommodating and never felt like he was pushing you to buy any specific clubs or coaxing you into certain models. He isn't a car salesman and didn't act like one - his passion for the game is reflected in his work and complete focus when analyzing a player. Have recommended John to multiple friends for fittings and all had the same great experience. Won't get fitted for any other clubs going forward other than by John.

The reviews of the Complete Golfer from the various Westchester magazines are not only spot on, I…read morecan say that with an objective unbiased experience that the folks at Complete Golfer are the epitome of what a golf fitting experience should be. From my initial conversation with owner John Ioris, I was immediately impressed right from the getgo that he in fact eschewed wanting to be associated with the so called "GD top golf fitters list".... After I scheduled my appt, my session with John was performed with the same level of precision of a top NYC hospital for spinal surgery. Everything was analyzed, as mentioned in the articles, measurements taken with ultra-high-speed digital cameras show ball speed, spin rate, launch angle, carry distance, total distance, and directional deviation. Furthermore, John having mastered his trade, knew what to recommend for my game, obviously after seeing thousands of swings, this comes naturally but in no way was he condescending or a "know it all".. On the contrary, he was just humble in his opinion which was refreshing... Oh, and not only that, i was also treated to a free video assessment from the local pro who shares the office which i signed up with recently and am very happy with. As Malcolm Gladwell states in Outliers, a person reaches mastery of their craft usually after 10,000 hours of practice. Now that statement and view has come under some controversy because in order to achieve that level of mastery, there must be in that practice, passion, drive, enthusiasm, commitment to improve and a devout love for the sport, music, fame, whatever endeavour. Well, John Ioris is a master of his craft and after 28 years of dedication and countless swings he doesn't need to prove it.. I will write back at the end of this season with what improvements I have made provided i have even one/hundreth the commitment to improving my game as he has to his trade.

Shout out to retailers that elevate the shopping experience is always a pleasure. Recently, I…read morevisited PXG to replace my 35-year-old golf clubs. Owned by Bob Parsons, the founder of Go Daddy, whom I have always admired, PXG did not disappoint. I worked with Alex Knoebel, who provided exceptional service. He had a computer analyze my swing, allowed me to try several clubs, and helped determine which ones were best suited for me. The entire experience was fantastic, and my new clubs will be shipped to my house in a week. Thank you, PXG, for this great experience. I hope these new clubs will enhance my game, and a special thanks to my wife for this thoughtful Father's Day gift.

Alex is a homie. First time fitting for clubs was a great experience. He explained what each part…read moreof the process was testing. Even with an inconsistent swing, he was able to gather data to make adjustments to the equipment. Ended with some of the best irons shots I've ever hit. Clubs sold themselves, and Alex made the process fun

it's awesome hitting the ball much more solid !!!! Todd is a funny guy makes it fun…read moreat the same time while learning!