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    The Dental Place

    4.2 (5 reviews)
    Open 7:00 am - 3:00 pm

    Services - The Dental Place

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    LM Family Dentistry

    LM Family Dentistry

    3.8(6 reviews)
    7.0 mi

    Love Dr Merchant, she is kind, patient and gentle when doing my dental procedures. My last visit I…read morespent a good sum of money to handle my dental needs, including X-rays and I paid everything up front. A month or so later they let me know I had a balance for a X-ray that I felt I paid for already and we go back and forth about and I request an itemized bill (that I never received) because I did pay for one. I was not in a rush to pay for this as it was right before Christmas but the notices were harassing and threatening to take to collections. If you cannot train your office staff correctly or manage accounts better then void the charge. I shouldn't have to pay extra after spending over a thousand for my visit up front when I already paid for the X-ray before my actual dental procedure. I did pay it but am still receiving harassing notices to send me to collections.

    I've been a patient of LM for a few years and haven't had any significant issues to date until…read morerecently. Full disclosure, I went nearly the last two years without a cleaning, which certainly contributed to my current situation. Last week, I, along with many other employees, was unexpectedly laid off by my employer. As my medical and dental benefits were only good for the remainder of the month, I reached out to my providers to use my insurance while I could. LM was able to fit me into their schedule on short notice for a standard cleaning. Upon arrival, they required updated xrays, an unexpected expense, but a necessary one according to them. After reviewing the new xrays and performing a gum depth test, my hygienist informed me that while I had no cavities and it was evident that I brushed regularly, I still had some below the surface plaque that would require a deep cleaning that would cost me another $150 on top of the $60 I had just paid for xrays. I told them of my situation and that I was only planning on receiving the cleaning that would be 100% covered by my insurance. I also hoped to file on a second policy my wife had (which it later turned out did not cover me). I left without a cleaning, reviewed my options, and determined that I couldn't afford the additional expense given my financial situation. I called LM back the following morning to let them know of my decision to have a standard cleaning and to forego the deep cleaning until a later time. They offered to let me pay in two installments of $75. I politely declined. At which point I was told I had no choice in the matter. I could either pay for the deep clean or not get a cleaning at all. I informed them that I simply couldn't do that and was told that perhaps I could come back in the future then when I had better insurance. I was pretty floored, to be honest. I dont expect anything for free, but I would have appreciated some kindness and empathy, which I did not receive at all. Their commentary regarding my insurance also felt below the belt. Now, it just feels as tho it was a money grab on their part, forcing me to pay for xrays and then refusing to provide the cleaning my insurance would cover. It's an embarrassing situation, to be honest, and the employees at LM Family Dentistry made me feel rather small. It's not something I would wish on others. When I do get new employment, hopefully soon, I'll be seeking out a dentist practice that cares about their patients. I would encourage you to take your business elsewhere.

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    LM Family Dentistry
    LM Family Dentistry
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    W Dental

    W Dental

    4.8(160 reviews)
    25.2 miNorth Dallas
    Minority-owned & operated
    Speaks Spanish

    I love my DENTIST! I don't want to share him. Dr. Wang is…read morethe man and is AMAZING. He has been my dentist for over 15 years. He takes great care of my teeth. He is pleasant and friendly. He is kind and gentle and I HATE PAIN. I have referred my family and they were equally impressed. Dr. Wang and his staff are like family. His staff is courteous and professional. The office is modern, clean and you can even watch television while getting your teeth cleaned or fixed. So I can say the care, quality and integrity is on point. He will even call you himself to check up on you after a procedure. This makes him so personable. He is fast, but precise and I love Daisy the hygienist. She cleans my teeth perfectly. I am so happy and proud to be a patient here! Also everyone in the office knows I love traveling. They always engage conversation about my travel adventures. Bonus Dr, Wang takes care of my mom as well. She loves him too!

    Everyone who comes to this clinic is told they need a deep cleaning. The dentist said the same…read morething to both me and my husband. I was charged for a deep cleaning, but what I actually received was just a regular cleaning. On top of that, I had a tooth that only needed a filling. The dentist spent two hours working on it, used a filling material that didn't even match the color of my tooth, and failed to treat it properly. As a result, the tooth became so damaged that I now need a crown. I would not recommend this place to anyone. It is neither professional nor trustworthy, and I strongly advise people to stay away.

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    W Dental
    W Dental
    W Dental

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    The Dental Place - generaldentistry - Updated July 2026

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