I just stopped by to see if they could do an easy repair for me. Nick did & with no charge... He even helped me put my medic alert bracelet back on. Very nice & no charge!! Thanks read more

Ive been here a couple times now and I will say I like the quality of the jewelry. ive bought a ring and earrings so far and always sparkly! the customer service is really good I let one guy know how I felt I was being treated and he was absolutely amazing helped me any way he could. me and boyfriend will be back for more! read more

My fiancé got my engagement ring here and I love it! We went back to look at bands and found they have a huge selection! The sales guy, Sid is awesome and ALWAYS goes above and beyond for customer service! I would recommend this place, hands down! Sid has become our go to jeweler and The Diamond Ring Company has become our jew read more

I usually deal with mike but he recommended me to this store. These guys have good selection and were very helpful to me. I brought my watch from them and cleaned my ring for free...very easy and helpful people. Must stop by and check them out read more

Extremely helpful staff. Bought my fiance's engagement ring here and not only where they helpful with ring choices but also made financing incredibly easy. No other place I would rather have dealt with. I will for sure be going back for our wedding bands. Update : went back for wedding bands and Ali couldn't have been more helpful. Love doing business here read more

First time i came here was a year ago looking for a birthday present for my fiancé, Diana helped me get exactly what i was looking for! Their service was amazing we decided to get more jewelry with them and each time we were offered great prices and excellent customer service! Diana helped me get the perfect engagement ring! Thanks to the Ring Company i have a very happy fiancé! If you happen to come to Southland mall always check them out they have great products and will help you get exactly what you need! read more

A huge thank you too Nick I have been searching high and low for a store that could take on the type of chain I needed to be made, without ripping off. I found the diamond ring company and said let me just see and after speaking with Nick we are currently having my chain made. I highly recommend Nick and the diamond ring company be your next place you buy jewelry from I can not wait too see the masterpiece we came up with. Thanks Nick see you soon. read more

Collection of variety of rings just loved it had to pick a ring for my girl was so confused but Sami helped me a lot I would recommend this place because the quality is awesome as well as Coustomer service I would recommend people this place to my friends thank you you guys read more

Come to Diamond ring co. They helped me get a good deal on a ring. Ali is the best ever he will help you out and has fabulous customer service. read more

The Diamond Ring Co. - They have great deals and they have fabulous customer service skills. I recommend this place to everyone. - Jewelry Near Me - Hayward, California

First I want to thank our Salesman for being as kind as he has been to my Husband and I. He was very caring and wanted to assure my Husband and I were happy and satisfied with our purchase of our Wedding Rings. He has been very dedicated to us, and certainly wanted the best for us. He definitely deserves a nice shout out. I am only giving The Diamond Company 3 stars because it did take some time for my Husband to get the right size ring, I do not blame our salesman or the store for this, it was just a silly mistake, but it the end it turned out just fine. Since it did take some time though, our salesman generously made it up to us by knocking off a little on our financing. I appreciate the assertiveness you made in keeping in contact with us while we waited for the right size ring, also during the time we waited my Husband was offered a substitute so we had a ring for our Wedding Day. That was a really great offer and we definitely appreciate that. My Husband very much Loves his ring. Knocking off a bit of the financing is not the only generous thing our salesman did for us. The first Bridal Set we bought for me ending up not being the right Engagement and Band, after a few months I was really unhappy with what I picked out for various reasons. I do admit that Unfortunately before we spoke to our salesman about my unhappiness with my set I did write a rather rude and disgruntled yelp review which I apologize for doing and deleted it as soon as our salesman called my Husband to ask us to come back in. I retract my statements in my last review. In keeping with making sure we were satisfied our salesman happily exchanged my set for a different and beautiful upgrade. I am very sorry I went to yelp before I personally made an attempt to contact the store directly, this was a big mistake and I am happy to say our guy was very willing and helpful in making sure we got the right set. I am very happy with my what I have now and am so grateful for the store being willing to allow me to exchange the rings. Good highlights of this store: They do have financing, which is great! It took very little time to be approved for the financing. They have a decent selection of rings. There is a guy on sight to work on and adjust jewelry, polish and such, so you can actually walk out the same day with rings fitted, I did this with my first set, which was pretty great. Our guy was attentive and dedicated to building rapport with us, he stuck with us the entire time, which I think is very nice. I also like that they have chairs for customers. The big question: Would we shop there again. Yes, since we were able to build a rapport with our salesman, he knows us, we like him, he did do a good job, they have great prices and I dont think we would get the same kind of attention as we did there somewhere else. There is also a Topaz bracelet they have that I cant stop thinking about, so yes we will be back :) Thank you very much for everything, We very much appreciate the service. read more

This shop was Cool. The manager, Max, helped me out in finding what I was looking for as the best ring for my girl friend, and he adjusted the upgrade policy for me as well. He pretty much saved me from getting ripped off from Shane Co Jewellers ..where I was originally going to go. Thanks man for your help, you're awesome! He gave me his business card, and I will be a returning customer now A++++ read more

My fiancé and I drove to 3 different places until we finally went to the mall and decided to shop around . The Diamond Ring Company was the company that sold us . He really tried to make my family happy and gave us a great deal on a ring, earring , necklace and a small anchor . This is a company I refer to people to shop around at before they go to any other store. Great honest customer service . read more

I absolutely love this store. I have been a faithful customer for years. Sid is great and always gives us 100%. If they dont have what we are looking for he finds a way to get it. I wont go anywhere else for jewelry... they treat you like family and thats what i love most. read more

Ali helped up pick our rings & gave us the best options to pay for them ..professional service thank you so much

I love this place. Got my husband a beautiful diamond vans and he came and got me am iced or wedding ring. I get so many compliments on how beautiful and shiny my jewelry is. I'll be getting all of my jewelry from here for now on. read more

Nick is very easy to work with, provides great customer service and can find exactly what you are looking for. Also, one of the very few locally to house Verragio rings on sight. I am a returning customer for a reason :). read more

Thank you Ali! Me and my husband Frank are beyond thankful for all your help in finding our wedding rings. Your service, your time, your courtesy and your trueness in keeping us within range and still finding the MOST beautiful rings ever. We will be sending all our family and friends your way for sure. Thank you again ALI! One super happy Customer read more

My uncle purchased a gold Michael Kors watch and a diamond ring for my grandma. The price for the three month payment plan was a bit pricey but any longer would have up'd the interest so he was fine with it. He has two more months left. He loves his watch and my grandma loves her ring. Thank you to Ali who helped us. He was very fast and helping. Got us the best deal and was very quick with us. read more

Ask for ALI! He's your man, excellent service. Walked me through the entire process and helped answer every single one of my questions. Never felt rushed or dumb. Ended up with a pretty good deal as well! I will come back to Ali every time I'm on the market for rings. Solid. read more

I was waited on by Ali the manager, and his customer service skills were a ten. Ali helped me the ring I wanted, as well as when you open the box there is a light, that shows just how pretty your jewelry really is, and that is what I was looking for. I can say I will be making another purchase. read more

Really great place. My fiance'e purchased my engagement ring & wedding band here. The quality of the rings are great (nothing but compliments) and the customer service is excellent. We had to go in a few times to get my ring sized (my finger just decided to do whatever it wanted after 26 years for some reason smh). But Sid was always very courteous and very helpful. I definitely recommend this store if you are in the market. Lifetime warranty. Great quality. Nice designs. read more

The staff is very professional and personable. Sid, helped my fiancé pick out the perfect engagement ring for me! It is absolutely beautiful and I love it! And it's my favorite cut, Cushion Cut Diamond! My fiancé and I went in to look for our wedding bands. There was a wide variety to choose from and Sid was able to help us find exactly what we were looking for and wanted. His knowledge and professional tips really helped us out a lot! We are very satisfied and pleased with our wedding band choices! Thank You so much!!! We highly recommend The Diamond Ring Company. Service is great. Prices are right. Very high quality. We will definitely be returning. = ) read more

Sid help me discover the perfect men's wedding band at a crazy reasonable price. He got the ring made in an unusally large size as I needed. He allowed me to make payments and was understanding when I could not make the payment for that month. When my engagement didn't work out, Sid was very understanding and transferred the money to store credit and helped me pick something beautiful for myself. Crazy how everything worked out, but because of Sid, I did not miss out financially. He was a huge help to me. I'm a forever-customer. Never been to a better more beautiful reasonable jewelry store. Each staff member is professional and a pleasure to do business with at the Diamond Ring. read more

Tim was great! I was shopping for a new gold necklace for my dad birthday and he was able to help me find exactly what I was looking for! Great customer service! I highly recommend them! read more

We walked into the mall to purchase, walked in and out of every jewelry store. Last shop was this, we walked in and were greeted immediately by Marcel. And they catered to us till the very end, we walked away with a band and such a great customer service! Ali and Marcel you two were amazing!!!! Marcel even cleaned our diamond rings!! For free!!!!!! We will surely be back. read more

Ali was honest and worked very hard to make sure that I had the wedding band that I would want. He went through everything that he possibly could until I had one I wanted. He also was great when it came to my then future husband and I picking out the wedding gifts that we would want. He gave us honest opinions about quality, which I very much appreciated. It is hard sometimes to trust some of the shops that are in these local malls, but trust that this is a place that you can go, especially if you work with ALI!! read more

Big thanks to Ali for hooking me up.. Gave me a good deal, will come back for more jewelry..

Thank you Ali for all of your help and patience with me and my fiancé, not to mention "the whole family" lol we found our wedding set that matches us perfectly and it was because of your help! We couldn't be more happier. Definitely recommended! read more

My boyfriend proposed on July 2, 2016 in Las Vegas. I found out that he purchased the ring from The Diamond Ring Company. We had to come back to get the ring sized and Ali helped us, the service was great. I love my ring. read more

The Diamond Ring Co. - Jewelry Near Me - Hayward, California

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My fiancé and I had picked up our rings a week before our 1 year anniversary but decided we would wait to wear them until the day of. Well that day we went camping and our rings were scratched while we were at the lake climbing over some rocks. We were so upset that the 1st day we wore them we scratched them. I called The Diamond Ring Co. in Hayward and the manager, Ali, said to come in and they'd fix it at no charge. We were very grateful to them. Mine was fixed back to its original state but my fiancé's ring was more scratched on the sides and they either missed those areas or were unable to get them out. We will go back again once our wedding date in 2019 gets closer so they can fully refinish our rings. read more

Nick is the guy to go and see, I just purchased a nice women's diamond ring with a diamond band for my self. These people are very helpful and outstanding customer service, I will be back for some more jewelry. Thanks guys for helping me pick out nice jewelry. I highly recommend this place to go and get your jewelrys. read more

This store has beautiful jewelry and excellent customer service. My boyfriend purchased a beautiful 14K white gold ring, with a huge pink topaz in the center, and diamonds around it from Ali (manager). Ali was patient, worked with my boyfriends budget, and resizing of the ring. It's soooo pretty. Thanks Ali! read more

Ali, Diana and Roger are awesome and amazing. You won't regret buying your diamonds here. They give you the best jewelry that matches your personality, I should say they are so expert. We've learned so much about diamonds and for sure next time, we know what to look for (of course will buy here again). For all store that me and my husband went to and bought our jewelry, Diamond Co. is the best one ever, with the experience, quality of product and knowledge of the product which what we love with this company. It's been past 5days since we bought our jewelry here and until now, they're still taking good care and treated us as part of their family. You can see the real treasure here! Thank you peepsS&E read more

They always provide excellent service and great prices. Nick is an excellent salesman and aleays works a good deal. I have brought several items from this store and i am satisfied every time read more

Ali at Diamond Rings in Southland Mall in Hayward, ca will give you the best service you could find in a diamond store No hassles and patience with their customers. If you are looking for great and friendly service , go to Diamond Rings in Southland Mall. Love the employee! !!!!! read more

Decided to treat myself today. Nick was awesome, helpful and very knowledgeable about the jewelry. thank you for my beautiful diamond ring ! Yvonne read more

I've been shopping at the diamond ring for many years now I love the way NICK makes me feel when I go in the jewelry store I love the way my jewelry looks and how is its been looking over years there's not many places I buy my jewelry from the prices are affordable the financing options are great the quality is A1 I would suggest anyone that's haven't to check out the diamond ring in the Southland Mall read more

I walked in to look at rings and Roger was extremely helpful in finding the best ring for me. The staff was friendly despite my young age and once we found a ring that I loved I had my ring fitted and they hooked it up with a watch resizing. As for the quality of my diamond ring, I get complimented everywhere I go and the diamonds let out a strong shine. They also offer free cleaning and inspection every 3 months. Would come back again. read more

EXCELLENT SERVICE! Came here at 6 and left at 7. Ramsey helped me pick out a few watches and rings he was really patient and helped me get a good deal while staying in my budget. Im definitely coming back to do business with these guys again read more

The first time we came in here to browse, the workers were very polite and not pushy at all. My fiance came back quite some time later and was helped by Ali. After the proposal, I needed the ring resized and we also needed the ring appraised for insurance and Ali took great care of us! I'm so very happy with the service we received. Thank you! read more