Awesome experience! I was greeted by May (she's the best) and she helped me with my beautiful necklace. Jay also Made my experience smooth. I most definitely recommend this location!!!! read more

Izzy and Ahmad really helped me out and were very friendly. I really appreciate all there help highly recommend!

Have been buying jewelry here since last 5 years . This store would be my only go to place if I have to buy diamond jewelry. We bought a pendant with blue sapphire for a good price and they have done unique pendant collection . Thank you for always helping us with the right jewelry and price read more

We purchased my wedding ring here about 4 years ago with a "lifetime warranty". After returning to have the ring repaired multiple times (due to many diamonds falling out), we were told that the warranty had changed. Now we were required to service the ring once every 3 months to keep the lifetime warranty. As we now live out of town, it would cost $300+ a year just to ship it back every 3 months, so I have decided to not to ship it back for this service. Last time it was repaired I asked multiple times to check that the diamonds were secure. Within 4 months one of the large diamonds fell out and was lost, along with some smaller ones. Beware of this scam, the rings are not made well. read more

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Thank you Ted Athans for helping me find my engagement ring. So many jewelry stores to choose from and so many rings so I'm glad I went to the Diamond ring co and saw Ted. Ted was able to talk to his manager and help negotiate for me to get the ring of my dreams in my price range. Everyone was friendly and gave me options so that I would be happy. I love my ring and glad that I have a family owned jewelry store in my neighborhood that I can trust! I highly recommend the diamond ring company and make sure to ask for Ted! read more

The Diamond Ring Co. - Love my ring! - Jewelry Near Me - San Jose, California

LATE POST: All I can say is, SEAN! SEAN! SEAN! You did it my man. You made my, now fiancé, in tears the day I proposed to her with this ring. The specs on this ring is fabulous and phenomenal! The great customer service to the ring being customized, I couldn't have asked for anything else. I was new to everything. New to diamonds, new to gold. With a good amount of homework and advice from Sean, I became more confident in buying a large purchase from this store. Stuck with where to buy your girlfriends engagement ring or promise ring or etc???? Stop by and give these guys a try! Don't waste your time at other jewelers. I tried 1 before coming here, but the Diamond Ring Co Service, Quality and Pricing is very competitive in all honesty. Thank you Sean! read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

I came in thinking it was one of those cheap, overpriced jewelry stores. I was wrong. We went over to Kay Jewelers first and I'm so glad I didn't find anything I liked there. Hubby wanted to upgrade my engagement ring after Zales lost the original. I forgot who helped us out, but he was kind of rude.. I minused a star because he was just that annoying. Regardless, I didn't care about his opinion. But he did give us a great discount on my engagement ring. So can't complain. I ended up getting a 14 karat rose gold, 1 ct t.w., princess cut engagement ring and I'm soooo in love with how beautiful it looks. TIPS: - Make sure you love your ring! No returns and only exchanges within 30 days with receipt. - Lifetime warranty guarantee, but they fail to tell you that they'll only replace 1/10 ct lol - They also let you "trade in" your ring if you want to upgrade. Original price deducted. - MAKE SURE you get the appraisal certificate. read more

The Diamond Ring Co. - Rose gold, 1ct, princess cut. So beautiful! - Jewelry Near Me - San Jose, California

My fiance and I were shopping for wedding bands; and got an awesome service here. The guy who helped us was Amani; and he was soo patient with my indecisive brain. I tried on TONS and TONS of rings.... from one end of the counter to another.... He was soo patient and also honest when i asked him for his jeweler's opinion.. " is this too blingy?" "i don't like it to blingy" "is there anything like this but the diamonds are not too small?" "is this too thick?" "is this too old looking?" "do you have anything vintage-y?" YES... he put up with me and my no-knowledge in jewelry self. What i wanted was what looked good on my finger; that highlights my engagement ring. And i found the perfect wedding band.. and my fiance found his perfect wedding band... and it got resized on the spot while we went around the mall; and ate.... it was perfect. The price is unbeatable. They have discounts on top of discounts. My band is sooo classy.... i LOVE it. RECOMMEND!!!! read more

The Diamond Ring Co. - Yay! I found my wedding band!! - Jewelry Near Me - San Jose, California

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Awesome selection of watches. Moe was great at helping me. Experience was great plus the military discount didn't hurt, location was great and people where helpful. read more

The Diamond Ring Co. - Awesome place with a huge selection of affordable watches, Moe was extremely helpful with the selection, plus military discounts - Jewelry Near Me - San Jose, California

Took my watch (a heirloom watch worn by my mom for over 45 years) in for service on July 22nd and was told 2-3 weeks. no problem. happy to trust them. I wanted the watch back for a very special trip, honoring my mom who passed away 2 years ago, that began on Aug 13. the watch was not ready. fine. willing to pick it up after trip. next big event is end of sept for her bday. picked up watch on 9/19. wore it for a day and promptly returned it as watch was not working. no eta as when it would be fixed. very upset, but what could I do. got a call on oct 2, saying it would be ready on oct 8. waited to pick up watch till Oct 10. still not ready. it is now close to 3 months! seriously, something that was supposed to take 2-3 weeks. diamond ring company- I can't emphasize how important it was to have the watch with me to honor my mother, 2 very important events, that can not be duplicated. I understand that delays happen, but if so communication with your customer is just as important!!! read more

When my old-school ESQ watch's battery died, The Diamond Ring Company was the #1 return when I searched Yelp for "watch battery replacement." Having had iffy experiences with shopping mall kiosk repair "shops" in the past, I had resolved to always seek a reputable firm. This looked like it. So, after getting off work at 8pm, I headed over. Arriving less than an hour before closing, I worried I was too late. I needn't have worried. They took my watch back immediately to repair it. While waiting I noticed Yelp had an offer for Free Watch Battery Replacement for this business. When I showed it to them and offered to still pay for the repair should they not accept it, they said Yes, they would honor it. Fantastic! So I walked out as happy as my old-school watch was to have power restored for another year. I'll be back next year. read more

We had a terrible experience at Kay Jewelers next door (review is there as well). After finally receiving our ring after we already got married, we brought it here for resizing and repair. Shirley was very straightforward and helpful. We got great wedding bands for ourselves here as well. They repaired, and resized the wedding ring on short notice and we got it back in under a week. The price was also reasonable (cheaper than Kay Jewelers). We went back to get it tuned up again 2 months later, adding the diamonds that were missing. Thanks Shirley and thank you to Diamond Ring Co! read more

bought a wedding ring in 2015 diamonds fell out within 2 months they fixed then it did it again months later they sent it out to manufacture Now here it is 2023 diamonds fell out again called the store and they said warranty you needed to bring it in every 3 months well we live 3 hours away they changed policys never told us very rude on phone we didnt want to go BACK ARGURE so we brought to jeweler up here and they have to totaly remake it cost is 1900 they also said it was poorly made will never go back to that store beware read more

My fiancé picked out this gorgeous ring!!! I absolutely love it!! The diamond ring company has always had excellent customer service!! read more

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My husband bought my gorgeous Verragio engagement ring here! I've lost two diamonds on the sides but I do crossfit in it and am a hairdresser and never take it off so I'm hard on my rings. They always give me a new diamond no cost. On top of that they re-dipped my white gold ring this last time around!! Such an awesome surprise it looks GORGEOUS!! 3 carats of stunning diamond. I'm so happy it's like the day he proposed! read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

A great place to buy a ring at reasonable prices. Moe was so much help with my husband and I picking out a ring Thank you so much and the manager was really nice as well. read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

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My mother needed several rings resized and cleaned. The store did an excellent job and the staff was fantastic. They also have a nice selection of European designer watches and beautiful rings and jewelry at great prices. I highly recommend that you go to this store. Fantastic! read more

Initial Review: They opened a line of credit with a company called Iddeal even though I never bought anything! I called and they were defensive, unhelpful, and thought it was fine. Took no responsibility. Try somewhere else like Dynasty Jewelers. Update: I received a call from the manager (He left me a voice message). He did sound much more apologetic and willing the help this time. I didn't call back cause I honestly didn't want to talk to him. But I did changed my review to 2 stars for his attempt to make things right. Basically, if they were nicer and more helpful on the phone the first time, I never would have written any of this. My initial comments still stands cause that's how I felt and I don't want to lie about it. read more

Shirley was excellent and would the recommend for watch purchase and service. This place has many beautiful rings i will definitely come back to get my wife a ring for our anniversary.Tariq was very helpful as well. Thank you guys for the excellent service!!! read more

First, I bought an earring pendant set and later, a diamond ring set. They were very nice people when I bought it. On the first wear, one of the earring's pearl fell off. I caught the pearl and returned to get it fixed and they did do it. Then, I bought a diamond ring set. Then I wore the pendant and earrings again. The pearl fell off from the pendant and I found it. I thought I will give it to be fixed later. Then, I wore the earrings a third time. The pearl fell off from the other earring, as well. It seemed as if the pearls weren't glued on at all. Also, I noticed a black mark in the diamond. I thought it might me some thing stuck in the side of the diamond and I thought about asking them to clean the ring. I went to the shop and they said that to fix the earring and pendant, they will do it with no charge for the labor, but for the pearl I needed to pay around $50. I asked, " Why are all the pearls falling off? Could you replace the pearl with no charge since it happened to all the pieces. When I was buying, the salesperson said any missing pearls or the small diamonds will be free of charge." When I said that, the current salesperson said that he wasn't there and the old one quit his job. I asked about the black mark in the ring because it concerned me. Without even looking at the ring to see whether it was a mark or some dirt, they said it is common in the ring with the clarity S1. When I searched it up, I understood that it can have small marks which shouldn't be seen by a naked eye. It should only be seen by a 10x magnification, but this spot was large and visible. Beware of buying any jewelry from this store. Everything will fall off easily. Also, inspect the diamonds extremely well for black marks or any other flaws. They might say that the white gold, for instance, is 14 karat, but on the receipt, they might show another number (for my diamond ring, they said 14 karat in store, but on the receipt, it showed as 10 karat and I asked them to fix it). I was extremely unhappy with my purchases and the quality of the jewelry I bought. read more

Do not go to this company! I would give them zero stars if I could. I bought my wedding ring here- a white gold band with small diamonds in laid. In less than two years of owning the ring, I have had to go back at least 8 times to replace diamonds that have fallen out. Obviously this ring will never last a lifetime. Each time they replace it and tell me it shouldn't happen again. I've even gone to pick up the ring at the store and seen that more diamonds fell out before I even brought it home! We tried to return the ring right away after the first diamond fell out less than a month after we bought it but they told us we couldn't return it. We tried a few months later have having 4+ more diamonds fall out and they told us they couldn't accept returns after more than two months! Later, I went to have them replace a diamond that fell out of my engagement ring (bought at a different store) and then that diamond that they replaced fell out after less than a month. These rings are meant to last a life time and with their terrible quality work, they aren't even lasting a few months. Definitely do not go to this store! read more

I can't thank Michael enough for guiding my fiancé in finding the perfect ring to propose to me with. After I got the ring we went into the store to get my ring resized, he was so helpful in educating me about my diamond. He resized it within 30 min and cleaned it for me. I have been in multiple times since to get cleanings and Michael has been helpful every time! I will be back soon to get our bands with his help. read more

This place has thee best service. Great quality diamonds and affordable. The sales men were very helpful and made us feel comfortable, no pressure at all. read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

Ask for joseph. He was referred to me by a friend who used to sell jewelry. I paid a little retail markup but he guided me thru the process of choosing stones. Super happy with the service. read more

The guys here are nice, helpful, polite, and inclined to do their best. I got a ring from them this time last year. I was a challenging customer as what I got was defected. When you make such an expensive purchase you expect to receive it as one would expect- perfect. It wasn't their fault as they were the authorized dealer for a brand. With the most highest expectations of that brand which I guarded with respect, I was pissed and disappointed. The guys here did their best and handled the situation. In the end, all was fixed and I left at ease. I'm happy with my purchase thanks to the guys at The Diamond Ring Co., no thanks to Tacori for allowing such a mistake happen in the first place. read more

I wanted to propose to my girl friend and started shopping around for a promise ring. I went to million places since I did not have a big budget to spend on the ring so I wanted something nice, good quality and of course a reasonable price. So I heard about The Diamond Ring Co and went there to check out and see if I will like their items and the prices. The moment I walked in I loved the store and how neat and clean it was and how every single employee was wearing a suit and tie and ladies were in their very professional attire. Despite the fact that it was an amazing place with amazing people( employees) their prices were so perfect for me and I had an option to pick from a big selection even though I had a budget. I ended up buying my girlfriend a promise ring and we have been engaged for a week now. Thank you so much to The Diamond Ring Co for making me feel comfortable with my budget and for being able to buy something really nice for my fiancé. I will give you guys 10++++++++++++++++++ for your professionalism, for your prices, and for your variety. read more

Fahad delivered the engagement ring 2 weeks before deadline. He has a great can do attitude and stands by the stores yelp policy. He beat the competitors diamond price and I am satisfied with the final product. Thanks Fahad! read more

Diamond ring is a great place with a wonderful costumer service thanks to Mr. Harry for making it better he helped us with our wedding ring and every detail. Picking us our rings count be better :) read more

I just bought a watch online and received it yesterday. It was a brand new one with tag and I have not worn it yet (still in the box). However, I wasn't not working. So, I thought it was because of the battery. I came here this morning to replace the battery for my brand new watch. When I came home, I opened the box and I saw the watch face was all scratched very badly. I came back and talk to them nicely but everything I got was cold faces tried not to take responsibility for what they had done. One part was my fault because I didn't check it before I left. But they will lose some customers and their reputation. read more

November 2,2019 I went into this jewelry store looking specifically for a gold rosary necklace for my grandmother. We had just lost my uncle (her eldest son) so I wanted to gift her something nice that has meaning. At first I did not see any on display, but a woman staff member was kind enough to approach me asking if I needed any help. I explained to her what I was looking for and with the help of another staff member they were able to show me this book full of custom made jewelry they have to place an order. They kindly gave options to exchange and or resize if I needed once my necklace came in. It was sort of nerve wrecking trying to pick the perfect necklace with all the different options they offer, but I'm happy that I finally came to a decision with them ! And At the perfect price ! Two weeks later I picked up the gold necklace and it was PERFECT. Gifted it to my grandmother, again, PERFECT. Didn't need to resize or exchange ! I give them 5 stars for patience, and understanding the value of this gift was to be worth every dollar ! read more

For about a year now my husband and I have been going to the oakridge location. Every time we go in we work with Munish for whatever piece of jewelry we are in store for. We have gotten studs to pendants to rings. He has always had good suggestions to make sure we are getting what we really want. Most Jewelers try to sell you things for commission or whatever the perks are. He doesn't push to purchase anything. We always come out of that store with something new and happy. read more

My fiancé and I came here to have my ring re-sized. We wanted to have it done the same day, as we're leaving for vacation tomorrow morning. The Diamond Ring and Co. team was able to size it down and have it ready for us in less than 2 hours. They also responded promptly to my price inquiry when I messaged them through Yelp. Thank you guys! read more

The Diamond Ring Co. - Sized-down engagement ring - Jewelry Near Me - San Jose, California

I've been looking for a jewelry store that would sell preowned rolex and this was the spot I appeared to come to. Came inside staff was friendly, was looking around and managed to find a better watch, a Hublot. Purchased it and left with a Gucci box after everything? Doesn't seem to be right... I would've thought it would come with everything original but turns out "they don't have the original box" and neither did they have all the cards and papers from original Hublot. So how am I supposed to know I spent 12k on an original Hublot? Anyways one star overall because they made me look stupid at the end. read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

Obviously shopping for a diamond ring is a major decision, investment, ...a long-term decision that will remain with you and your significant other forever. Marsel met with my soon to be fiancé to narrow down some choices, then I visited the store on my own to make the purchase and I'm totally satisfied with how the process took place. I would encourage you to visit this store, you won't be disappointed. Thanks! read more

I had the best experience while shopping for my ring, no pressure. I had a custom ring made and they made sure my expectations were met, along with my budget. Amani and Harry really made sure I was happy with everything. I called once to make a quick change and they made it happen and it didn't take any longer than what I was told, it was still ready within the 6 weeks. My ring came out better than I could ever imagine! And I will definitely be returning to pick out my fiancé's wedding band! I look at my ring everyday with pure joy... Thank you for making my ring so beautiful!!!!! read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

This is my 2nd time coming in with my fiancé to help him pick out another watch. We were overlooked by one of the employees but the worker Dan quickly greeted us and offered us help, he ran us through options we had financially, pin pointed select styles of watches we told him we were interested in, and after viewing their great selection we ended up walking out with a beautiful Timeless Gucci watch. Dan provided a great 2nd visit, definitely a go to guy when visiting them. read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

Thank you to WEST for the help in finding that beautiful ring for my wife. The diamond ring co in oakridge mall is the spot to find a beautiful ring great customer service and WEST is the man in helping you out. read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California

My fiancé had bought me a watch and a chain from here and they didn't explain to her how to correctly function the watch she bought for me. Little did I know I was running a lot of different functions on my watch and my battery died with in a year. Came in this evening and Tariq was more than happy to help us. Explained to him what happened, he took a look at it, told us they would happily replace the battery and told us to be back in 20. Got some food came back and he then found out the problem told us how to properly use the watch and what functions the watch had and hooked us up with another 5 year warranty on the battery! Tariq definitely went above and beyond with my problem and made it a great experience. Definitely be back because of him! read more

A wide selection of jewelry and watches, ranging from mid to high prices. Salespeople are VERY friendly, in particular Dan, who takes the time to find exactly what you're seeking. A special shout out to the store manager Fahad, he has provided great service and great deals. Check this place out! read more

So the back posts diamond earrings my mom gave me from a long time ago finally started to break down. It was screw back posts, but they started to become threaded out. I was recommended by another person to get the posts redone here. Shamal was the first person who approached us and was BEYOND HELPFUL! He was able to get my earrings fixed and cleaned! I picked them up and they looked brand new! My boyfriend and I were looking around at rings and I was telling Shamal how I wanted a lotus flower wedding ring. He said that he was able to customize it and do exactly what I wanted. . . I would go to him and recommend people to him! He and the business is reliable and outstanding! I haven't done business with such a great jeweler than the Diamond Ring Co. LOVE LOVE LOVE!!! read more

The Diamond Ring Co. - Jewelry Near Me - San Jose, California