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The Everett House

3.6 (191 reviews)
Closed 9:00 am - 11:00 pm

Services - The Everett House

Therapeutic massage

The Everett House Photos

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Recommended Reviews - The Everett House

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Reviews With Photos

The complicated process of making an appointment to visit
Olya S.

I have spent 20+ minutes trying to book an appointment to just come and use the spa. I have never experienced this level of unnecessary complexity using another MindBody service. After thoroughly reading through their mind map, I went to sign in and it was just one obstacle after another. I can't imagine this is accessible for people with any neurodivergence at all!

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4 years ago

Great spot. Wife and I loved it and will definitely be returning. Welcoming friendly and accepting environment

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4 years ago

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4 years ago

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6 years ago

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3 years ago

Amazing spa for open-minded, inclusive, and empathetic people. Safe and clean. Very relaxing. Been coming here for almost 5 years.

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3 years ago

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3 years ago

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6 years ago

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5 years ago

Business owner information

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Judy H.

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3 years ago

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9 years ago

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9 years ago

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7 years ago

A mini oasis in the city. Best spot to unwind/relax! Highly recommend this place and their staff.

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Ask the Community - The Everett House

Are there any female massage therapists?

Yes, we have both male and female Licensed Massage Therapists.

View All 2 Questions

Review Highlights - The Everett House

Majority of places do not do steam anymore at gyms due to risk of bacteria or breaking the heating machines.

Mentioned in 45 reviews

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Absolutely great service and support from this crew! I use them exclusively for my pool needs…read more Knowledgeable and helpful! I get my chemicals, replacement pump system parts, advise and water testing from this awesome team!!! For sure a treat to deal with.

I do not recommend The Pool & Spa House for pool maintenance, repair, or product sales. Despite…read moretheir many retail locations, their knowledge of pool equipment and proper maintenance is extremely limited, and they frequently recommend unnecessary services and expensive replacements. We used them for years simply because we didn't know better. One of our earliest red flags should have been when we hired them to balance our water. Two days later, the pool was completely cloudy and burned everyone's eyes. I watched the technician pour in gallons of muriatic acid -- something I now know will crash pH to unsafe levels. That was our first clue that they were not the experts they claimed to be. We continued using them, even replacing an expensive piece of equipment at their recommendation. But the final straw was when our heater stopped working and displayed a "lo flow" error. Hayward heaters can throw that error for many reasons -- up to 13 different causes -- yet the technician didn't even check the heater. He took one quick visual look around and immediately tried to convince me that I needed to replace the sand in our filter, which costs thousands of dollars. When I repeatedly asked him to actually inspect the heater (the actual equipment with the error), he reluctantly opened it, said he "didn't see anything wrong," and then became rude, aggressive, and defensive about his "years of experience." After he left, we called another company. They found the real issue in minutes: the flow switch simply needed adjustment. If I had listened to the Pool & Spa House tech, I would have spent thousands of dollars and still had a broken heater. Their retail stores are also extremely predatory. They refuse to sell basic pool chemicals unless you provide your full address and personal information -- something they claim is "policy," even though it's not required by any state or federal regulation. It's simply for tracking and upselling. I still tried to buy from them to support local business, but even when I tried to buy stabilizer they argued with me about the amount I wanted, tried to push additional products I didn't need, and eventually refused to sell to me when I declined to give my address. People should know: you don't need all the specialized products they push. You can easily maintain your own pool using the Trouble Free Pool method with basic chemicals like borax, muriatic acid, chlorine, and baking soda -- all available at local locations that carry pool supplies like Ace Hardware in Happy Valley and Milwaukie for much less. What you do need is a company that can diagnose equipment issues correctly and honestly. For that, go to Classic Pool Spa & Hearth. Their technicians actually know what they're doing, they don't upsell, and they've saved us money and unnecessary repairs. I will say the people who answer the service line at The Pool & Spa House are very kind -- but unfortunately, kindness doesn't make up for poor training, aggressive sales tactics, and inaccurate technical advice.

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Classic Pool Spa & Hearth - Official Doughboy Pool Dealer serving the Portland Metro Area

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2.1(39 reviews)
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If you need pool service or repair in the Portland metro area, Classic Pool Spa & Hearth should be…read moreyour first call. After dealing with one of the large retail‑heavy pool companies, we switched to Classic -- and honestly wish we had started with them from day one. Their customer service is exceptional. When you call, the schedulers actually know pool systems well enough to walk through real troubleshooting steps before booking an appointment. That alone sets them apart. We had ongoing issues with our pool heater, and not only did their tech fix the equipment problem, he took the time to look at our entire setup. He discovered that our gas meter wasn't sized correctly for both the home and the pool. Because of his recommendation, NW Natural came out (for free) and replaced the meter (also free). Our pool has been running better ever since. They also appreciated that we handle our own water maintenance -- no judgment, no upselling, just genuine support and professionalism. Classic Pool Spa & Hearth is a company with integrity, expertise, and great people. Don't waste time with other companies. Get a second opinion from Classic; it will save you money and frustration.

There was no communication to tell us what part of the day the hot tub service crew was arriving,…read morewhich meant we could plan nothing else. The two-person crew were friendly and personable and our spa water was drained, re-filled and in good balance when they left. BUT the entire spa enclosure: walls, glass French door windows, sides of the spa and surrounding wooden deck was a mess of splattered white chemical spots EVERYWHERE. I was afraid it would not come off, so I had to scrub every surface on my hands and knees, etc, to get it back to normal. I called to complain and sent a photo, but have received no follow-up even though I was told the manager would be notified. Also, there was no promised follow-up regarding possible replacement of a spa neck pillow that was worn out. I'm left with the impression that this company does not care.

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The Everett House - saunas - Updated July 2026

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