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    The Exchange at Randolph AFB

    3.0 (24 reviews)

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    Akemi O.

    Since 2 years ago, they have remodeled the BX... But their book select has gone to deaf eyes. So I'm assume, that he person ordered the books only about what they think is valuable. So sad.

    My excited niece sharing how happy she was from item purchased at PX.
    Cynthia S.

    This place is awesome-they have everything and one of the biggest PXs, I have visited. I have been to a lot-even over sees. Not as big as K-town but, good. They had great selections on shoes, perfumes, handbags, electronics, clothes, a Starbucks, bath and body, food court with Popeyes, Charlie's, and Subway. Employees were friendly, shop was cleanest I have seen-no clothes on floor-these are military people and it was nice to go into a store that didn't have items scattered or thrown all over the floor (Civilians are savage), and no cages with locks! Check out was convenient with no lines and people happy and not overworked, grumpy, or tired. I felt privileged to shop here and safe. Thanks for letting me experience shopping how it should be if we lived in a perfect world. I can't wait to go back and shop again. Values are always great here and they have coupons for extra savings and great Mother's Day cosmetic gift bundles. See you soon, and thank you for building a store for our military family and people to enjoy.

    Food Court options
    P. Luly W.

    So bummed that the Exchange is also closed because of the government shutdown :(...as was told to me by several military spouses. BUT... Ooops my bad... Exchange is OPEN according to Joint Base San Antonio website. Anyways.... Whenever we have guests in town, I like to take them on a tour of the base. We always end up at the Exchange for souvenirs. They are much cheaper at the Exchange versus downtown area and even Walmart. This Exchange also has a food court, barbershop, pharmacy, uniform shop, and vendors such as Things Remembered. One stop shopping!

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    10 months ago

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    7 months ago

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    13 years ago

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    11 years ago

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    11 years ago

    Pretty much like any other exchange. They just redid it so it does look a lot nicer.

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    10 years ago

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    New Balance Forum

    New Balance Forum

    3.2
    (17 reviews)
    3.4 mi
    $$

    Returned a pair of work boots that were separating at the soles after wearing them for two weeks…read more It was obviuos they were defective but store policy is not toaccept returns if merchandise is used. So be careful of what you purchase if they come apart the next day they will not bend on returns. I tried going through the chain and no help. They have lost a loyal customer who use to love to shop there.

    I understand asking people if they need help, but asking me 5+ times in less than the 5 minutes I…read morewas in the store is ridiculous. I was on the phone trying to show my boyfriend shoes and when I entered I was greeted which is no problem, I then automatically go to the section in which I know the shoes he wants are located (takes me approximately 4 seconds) then i'm asked if I need help by the lady who was already checking out a customer. I ignore because I'm assuming no way she stopped converting with current customer to ask me if i need help, to then hear her ask me louder which I say no i'm just looking, then once she was finished checking out lady i get asked AGAIN within a minute or two, I say no. Within the 3 minutes im in there I had already been spoken to on 4 separate occasions. As i'm talking to my boyfriend going back and forward showing him the shoes a different guy approaches me asking if I needed help, to which I say no thanks I already know what i'm here for. I then continue to look and show my boyfriend the shoes, and the original lady came up to me to ask me if i was looking to try on anything. I had already mentioned to my boyfriend if they bugged me one more time i was going to leave and within 5 seconds of me saying that she had came up to me again. I immediately left the store after how ridiculous it was to be bothered that much after how clear my "no's" were in their offer of being helped. Even my boyfriend felt frustrated on my behalf. I was in the store for LESS than 5 minutes and already asked SEVERAL times if i needed something. I totally understand that this is their job, but sometimes it's okay to leave people alone who are VERY clear about just wanting to be left alone. I would've ended up buying something if i had just been given the space to look. My boyfriend already knew his size and what he wanted he was just making a last minute decision but i wasn't given any chance to even talk to him for more than a minute without being interrupted. I genuinely am not one to be so upset about things like this nor leave negative reviews, but it was so ridiculous and so pushy it pushed me away from buying anything at all. Instead we decided to just order them online and wait a little longer because of how wild it was to be averaging a little over 1 question for every minute I was in the store.

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    The Exchange at Randolph AFB - deptstores - Updated June 2026

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