I guess that 12-29-25 was just a bad day for the restaurant. We were seated quickly but it was a good 25-30 minutes or more before we were even asked about a glass of water (which never came) or any drink much less a menu. We were so close to walking out after seeing others seated much after us receiving meals. Again, I still had no drink and still waiting for any type of service. It was like my table was in a void. Just a really disappointing visit and I brought a friend that made the drive from Louisville, he wasn't impressed by my usually dependable business. On a side note, I've gone back and looked at all the Yelp reviews, and The Exchange doesn't respond when friends say you can or used to do better. Something to pay attention to. read more

Horrible bar tenders at the pop up bar. Sloppy drinks, miserable with customers. Could not even get a hello or thank you. Drinks were made half-assed and soilled everywhere. 15 minutes to get a check from either server as they were arguing over drinks and checks. Made for a miserable experience read more

We hosted a graduation party in their private room and it was amazing! The ambiance of this venue is spectacular. The service was amazing, and very attentive. And the food.... A solid 5star. I highly recommend the Exchange. read more

The Exchange Pub + Kitchen - Smoked Old Fashion - Gastropubs Near Me - New Albany, Indiana

Third stop on out Burgers on the Bricks tour. Love the building! Great atmosphere. We had the Smashburger with a side of Crispy Brussels sprouts. The Brussels sprouts were crispy with bacon and a sweet maple glaze! All very tasty. read more

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Casual Neighborhood Gastropub [New Albany IN] The Exchange is located in a prime location on Main Street in New Albany IN. After checking in our hotel we asked the hotel staff for restaurant recos and they suggested The Exchange. We parked in the small parking lot in the backlot. Space is limited but there is also street parking. First of all I absolutely appreciate the architectural design of this historic building. The building was originally Shraders Stable and Livery built in 1875, then became a poultry company in the 1930's, then a tire warehouse in the 1980's. There are indoor seating as well as outdoor patio seating... and high top tables in between where the bar is located. This was where we sat, open air under a roof. The menu was small but it had a lot of good options. I ordered the PORK CHOP (braised greens, herb fingerling potatoes, cherry bacon chutney) and hubby chose the NASHVILLE HOT CHICKEN (fried chicken breast, creamy slaw, smoked gouda mac & cheese, habagardil pickles). I enjoyed the pork chop's tender and flavorful meat. Our waitress was Genin, very sweet and friendly. Great customer service. Pleasant dining experience. Review #3874 read more

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Huge restaurant bar in downtown entertainment area of New Albany. Repurposed stable and more through the years. Noise kept to minimum. Service was accommodating, helpful. Nice menu of shareables, wings, and entrees appealing, upscale pub grub. Great cocktail, wine alcohol menu with beer specials posted. Nice spot downtown! read more

The Exchange Pub + Kitchen - Roasted cauliflower shareable - Gastropubs Near Me - New Albany, Indiana

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Awesome wings! Some kind of Japanese sauce that has a little kick! Not teriyaki. Meatball & Pita bread were good, not great. Old Fashioned strong, mojito amazing, home-brewed brown beer good. Atmosphere and service great, until... Same stuff, different day. Charged double for Old Fashioned. I know the service industry and what some people do to pay rent. I had every intention of leaving a big tip, but this killed the vibe. When my mood turns, I go from happiest guy in world to 'no way back in.' I left $5 bill on $48 tip. I should have left zero. That's two nights in a row in this area with overcharge. There is no excuse for it. I wager this place has picked up thousands or tens of thousands in extra money per year due to overcharging. Great wings, good food, excellent atmosphere, but read that check! read more

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Cool historical atmosphere in a former stable/livery. Great service and yummy food. Atmosphere was a bit on the loud side and add in a live music on a Saturday evening (while nice) made it rather a strain to converse with table-mates. I ordered their squash bisque soup and it was yummy as was the side dish of their veggie of the day--roasted cauliflower. My companions all selected the fried fish and fries and were equally pleased. read more

The Exchange Pub + Kitchen - Squash soup and roasted cauliflower - Gastropubs Near Me - New Albany, Indiana

We went here on a busy Friday night. Our waitress was superb, friendly, attentive, and hilarious. There was live music that was really nice and the host even asked us how close we wanted to be to the music. We ordered a bunch of appetizers to share among the 3 of us and every delicious bite got eaten. The Brussels were crispy and packed with flavor. The wings were a sweet and spicy treat I won't soon forget and the tots were a flavor explosion with sweet short ribs, spicy jalapeño, and savory cheese sauce. We ordered a few cocktails and the bourbon coffee one was my favorite and their beer list has a good selection. I plan to return to the Exchange for more of their awesome food read more

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We were seated quickly on a Saturday which was great. My husband's steak frites were way under cooked (he asked for medium well) he normally doesn't say anything but this was too rare. It took quite a bit of time to come back & His first couple bites were cold. I got the wings & a wedge salad with ranch. I was not a fan of the wings. Almost a little rubbery in spots. My salad was great. Fresh clean lettuce & I loved the tomatoes. Their ranch had a good flavor, My father in law said the fish & chips had to be the best thing on the menu lol read more

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We have been here a few times, but the last time we dined here made me want to post a review finally! We were seated in the bar area at a high top table so we had one of the bartenders as our waitress - I didn't catch her name, but she was such a delight. She was quick, attentive, and very friendly. Our drinks and food were out in a timely manner and everything we had was tasty! The only downside was that one person in our party ordered a medium rare steak and it came out well done unfortunately. We let our waitress know who let her manager know. He came over to our table and apologized immediately, offered to have a new steak prepared (our party member was okay eating the current steak), and comped their entire meal. We appreciated this very much and thought it was great customer service. We had their short rib tots for an appetizer which we really liked! They had onions on them and we thought having pickled onions on them would be even better. I had the fish and chips and I literally gasped when it came out because the fish filets were huge!! I could barely finish one of them. Overall great experience and we will continue to visit! read more

The Exchange Pub + Kitchen - Gastropubs Near Me - New Albany, Indiana

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Great Atmosphere with excellent food and staff. Beer selection was plentiful and awesome. read more

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Tuesday, 4pm. I walked in and saw two servers standing around. It's empty. I said, "Sit anywhere?" "Check in with the host." I guess the door I entered was a side door with no host? There's no indication. The host seats me. Five minutes pass. Nothing. It's empty. The servers watched me walk to the host and get seated, and saw me looking around not at the menu. I walked out. I was going to get the specially-featured $8 burger, but I was also looking forward to the $10 brussels sprouts and $15 goat cheese fritters. Server, you lost a very easy tip from a generous patron. Owners, you lost a $33 order, your reputation, and a potential regular. I just started working in New Albany, and plan on eating at a local restaurant every Tuesday night. read more

We visited the Exchange in the heart of New Albany's very vibrant area to meet up with friend/entertainer for the evening during the dinner service. Great food, atmosphere was fun and vibrant. Bar selection was top shelf and offered craft beers. Service was prompt friendly Smiling face. Drinks I will certainly recommend is the "Grocery" yes not a typo and it's delicious! As well as my Old Forester bourbon. We shared plates of the tastiest wings and pasta Voodoo, a dish I couldn't stop myself. Highly recommend Must visit day or night. Street and lot parking. Facilities very clean. read more

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The exchange in New Albany is a good place to eat at. At we showed up during lunch time, the service was a little bit on the slower side, but I believe that is to be expected for lunch time at any place. As a vegetarian I picked the salmon bowl without the salmon, but instead substituted a fried egg. I thought the bowl was exactly what it was supposed to be AKA yummy but healthy. Would recommend this place. read more

I love the ambiance of The Exchange kind of a 20's era vibe. Servers are always super friendly and helpful. My favorite is always the goat cheese fritters which o usually have as an entree with a fresh delicious side salad with raspberry vinegar ette. It's a great place to meet with friends and family . The outside courtyard is especially nice. read more

Unfortunately, we've tried the Exchange three different times and each time was a miss for us. On this final visit, our food came out cold, the buns weren't fresh, the sautéed onions on the burger were freezing and gelatinous, the chicken in the chicken sandwich tasted like a reheated chicken breast, & was rubbery from being overcooked, and the service was sub par. The manager did comp our meal, which we didn't ask for, but was nice; however, I just can't recommend The Exchange based on the three times we've tried it. read more

The Exchange Pub + Kitchen - Caprese Chicken Sandwich with Parmesan fries - Gastropubs Near Me - New Albany, Indiana

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FABULOUS battered fried fish! Best I've ever had! Service was excellent. Friendly place. Ambience was great. If I'm ever back in the area, I will DEFINITELY stop in again! read more

Amazing food always! Services can be hit or miss but totally what you expect for the price point read more

The Exchange Pub + Kitchen - Yakisoba - Gastropubs Near Me - New Albany, Indiana

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Returned here during Harvest Fest. Sat at the bar outside, listened to the live music. Ordered the fritters again, on point. Decided on the burger, asked for it medium. Amazing presentation with veggies on the side, unfortunately the burger was extremely dry, tough, and bland. My server was friendly. read more

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The Mediterranean meatballs.... Mmm paired with an Apocalypse cow! Yummo! GOAT burger amazing. Perfect at medium. The service is what cliches it. My wife and I asked to split the burger ... they brought it out on two plates cut and a full service of fries each.... Epic! read more

I finally had the opportunity to try out the Exchange, it's been on my list for a few years now but I don't get over to New Albany very often. I was meeting a friend at 5:30 PM, and the traffic from Louisville on 64W was awful, that's beside the point but try to avoid rush hour. When I arrived I was pleasantly surprised to find a parking lot behind the restaurant and open spaces! You do have to walk around the building to get in. I was immediately warmly greeted by several staff! Since I was meeting a friend I just walked around until I found her. The restaurant is very nice, high ceilings, brightly lit and inviting inside. Also, it was well patronized. Our server was amazing and kept checking on us even though it took a while to figure out what I wanted to order. The wine list online is different than at the restaurant, just as an fyi. I settled for a cheap glass of red wine and then started to peruse the menu, which had a ton of options. We started with the pretzel and cheese ($13) and side of garlic Parmesan frites ($6.5). The pretzel was okay, nothing remarkable about it. Wasn't really that soft, but cheese was good. The frites were very good, crispy and well flavored. The menu items are on the pricer side, so I opted for the twice cooked wings ($16) with Korean gochujang sauce. They were fried very nicely, but the longer they sat the drier they became. Also, wasn't very spicy. It would be a good shareable app, but might skip as an entree. My friend ended up ordering the verlasso salmon ($31), and said it was very good. Overall I really liked the ambience and service. I'll be back to try something different. read more

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AWESOME venue! We stopped in on a beautiful Saturday afternoon for a quick snack and a couple of beers. This place was so cozy and had such a wonderful vibe. The exchange is a whiskey bar with several craft beers on tap!! The restaurant was very clean, well kept, with a nice variety of seating. We chose to sit at the main bar and received wonderful service from our bar tender. The twice fried Korean wings were delicious!! We plan on spending a weekend in New Albany soon and look forward to trying much more of the menu. read more

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We use to love the food n service at the exchange for years but wow what an experience we had last week. My girlfriend got a burger wanted it well done. I got the short rib tater. Her burger came medium and we sent it back. Came back medium again w pink. Manager came over and said the pink was the way the burger is. Wow. Not. Sent it bank again and no burger for 20 minutes. The dish I got was horrible. Bad presentation and a mess. Short rib was good. Needs to be served on a plate then layered with the cheese n short rib. After being there for a hour we decided to go somewhere else. Told them to take the burger off and we left. They did bring it out after we decided to leave. Poor concern. From the manager a large guy and it just seems like they were having a bad day we'll be back. Hope it's better. Al Musinski. read more

Me and the Wife were out on a cold night seeking a warm delicious meal, when we decided to stop at the Exchange, as we walk up to the counter the hostess says they have a seat out in the tent area.. I then proceed to ask is it heated and warm, because my wife doesn't like the cold, they reassured us it was warm and then decided to set us next to the door to the tent, which was insanely drafty, I was freezing so I knew my wife wasn't in the best mood. Needless to say we got up and left. Will possibly try to go back in the spring or summer read more

Came here for lunch while visiting the area. Cute spot! Not the best food I've ever had but definitely a good option in this area. The portions were huge, especially the garlic fries. Everyone in my group had leftover food to take hope. I appreciated that they had a large variety of options on the menu including vegetarian food. They had a large selection of sandwiches, burgers, typical appetizers like a pretzel, and other typical lunch/bar food. The staff here were friendly and our booth was comfortable. They had large windows with natural light that enhanced the dining experience. read more

The Exchange Pub + Kitchen - Impossible burger and Garlic Parmesan Frites - Gastropubs Near Me - New Albany, Indiana

I had the voodoo pasta with chicken and it was AMAZING! Highly recommend. It's a very cool atmosphere as well. Service was timely :)

I stopped in late on a Friday evening to visit The Exchange for beer and conversation with me best friend. Its location in downtown New Albany puts it in a livelier space and it was easy to find street parking. Pulling up to the restaurant, I was immediately impressed with their large patio and glass storefront that gave you a peek at their interior. A gentleman played music on the patio and it was also piped through the restaurant. Service was a highlight. We were seated immediately in a booth, as requested, and we had a great view of the restaurant. Our server, Sophie, was friendly and talked us through some of the draft beers, even bringing us a few to try. Our appetizer came out quickly as well. Overall though, the experience here was a bit of a miss. We'd purposefully sat inside because even at 9p the air was incredibly thick and humid; however, the inside of the restaurant wasn't much better. Doors to the patio stayed open and you could feel the hot air coming in. Thank goodness for the large fan! The beer samples were a miss too, and I think it wasn't completely about flavor. They temperature wasn't cold and it made it difficult to think about drinking a full glass. We actually passed on the draught options. And, while warned the beer cheese was smoked, it was extremely smoked and we left most of it on the platter to munch on the plain bread. Last, it is a loud environment so consider this based on your mood or eating group. Not sure I'd come back for awhile to The Exchange. Driving there I spotted so many restaurant and bar choices, and after this first impression I'm more inclined to try other spots before a return here. read more

The Exchange Pub + Kitchen - Starters - bread with beer Klaus' Pretzel & Cheese - Gastropubs Near Me - New Albany, Indiana

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Visited here with my Hoosier ladies lunch group on a Tuesday afternoon around 1 PM and was shocked at how packed the restaurant was this close to the end of the lunch hour. We each had trouble finding a place to park, but eventually made it inside. There is also the option of outside patio dining, but it felt too swampy today to enjoy it. One of my friends suggested we dine here due to the variety of dishes, and It has probably been over 5 years since I last stopped in. I do remember the roasted Brussels sprouts being top notch, but I wasn't in the mood for anything that warm today. At the suggestion of another friend who'd visited more recently, we all ended up ordering the Laguna Blanca salmon bowl, which includes edamame, red onion, mushroom, carrot, broccoli, Korean bbq sauce, spanish rice, sesame seeds, and scallions. The bowls arrived fairly fast and we each ate about half and took the rest to go. The dish was just as tasty later when I polished off the rest for my dinner. Service was attentive. Parking is a difficult task. Noise level was extremely high with hard surfaces and a full house of other diners all conversing and trying to be heard. We were also placed next to the drink station and it was disconcerting when waitstaff chose to dump buckets of ice into the bin right next to our seats. Prices also surprised me a bit, seeming a bit high for what we received, and also comparing to similar restaurants I typically frequent in Louisville, notably in the Highlands with a similar vibe. read more

The Exchange Pub + Kitchen - Laguna Blanca salmon bowl - Gastropubs Near Me - New Albany, Indiana

We had dinner tonight at The Exchange. I really like the restaurant and this was our second visit as of late. The food and service was good but we were seated in the front room which must have been about 80 degrees. On top of that there were flies everywhere so I'm a little worried about what the condition is in the kitchen area. read more

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Great food. I had the Steak Frites and a classic margarita. The staff was very accommodating and very nice. Checked in on me regularly. The place is really cool looking. I like to decor and the theme of the pub. Definitely will be back. read more

4.5 As a Louisville native, it's a bit embarrassing to admit that I've never spent time in New Albany -- much less anywhere near the famous corner of State & Main.* But I was looking for somewhere in the general area with outdoor seating, super high ceilings in case we ate inside and a generalized enough menu to satisfy picky non-adventurous eaters as well as those who call themselves f00dies. It had been a while since I was in the market to eat out in Louisville so a quick check of the Jelps led me to Indiana. Naturally. We made the drive over the bridge on a Monday in mid-Spring and I was happy to see the restaurant. Located in a converted historic Downtown building by the river, you got the sense of what the area used to look like way way back when. The weather turned so outdoor seating was not an option. However, the booths/tables are spaced out and the ceiling is sky high (converted historic building, remember?) so no apparent/potential respiratory illness worries. Before too long, Jada stopped by to check on us and continued to give fantastic service throughout our stay. I started with a half wedge salad. If you are getting a main, order the half. The portions at The Exchange are generous. A very large wedge of Romacrunch lettuce came slathered with bacon pieces, cherry tomatoes, red onion, bleu cheese crumbles, and bleu cheese dressing. The taste, size and presentation was equal to what you would find in your favorite nice steakhouse. For my main, I went with a chef signature: fish & chips. Again, I was pleased to find a HUGE portion of thick cod pieces, steak fries, just-creamy-enough cole slaw, and enough tartar sauce to accompany each fish piece. I had to huff & puff to finish.** The beer batter was light and crispy and added to the fish without overpowering it. The fish has flavor of its own that combined nicely with the tartar sauce and lemon. Since I was driving (and crossing bridges), I drank Arnold Palmers but Jada kept 'em coming. I was never thirsty. The meal ended with a surprise sundae for the birthday girl. Prior to coming to The Exchange, I never would have thought about crossing the river for dinner but I am so pleased that I did. I'd do it again and would recommend that you do the same. The reviews don't lie, people! *I'm not sure how close The Exchange is to State & Main but when I think of 'New Albany', that's what comes to mind... that and furniture... and owls. **But finish I did because I am a fatty. read more

We were driving across the country and stopped for dinner in New Albany. The Exchange seemed to be the best place and it did not disappoint! Great food and service on a beautiful October Saturday evening on the patio! Highly recommend!!! The evening was warm and I left my favorite sweater at my seat. I didn't realize I had left it behind until we reached our hotel in West Virginia. I called the restaurant and the manager Samuel Adams very kindly mailed it back to my home. There are good people in this world who go out of their way for others. We will definitely go back to The Exchange, the food is great and the people even better!!! read more

Food was amazing. The GOAT burger was one of the best in my life. Fried goat cheese appetizer was amazing. Service was excellent. Fun atmosphere with live music. Hope to come back! read more

Sarah was AMAZING! Best service I've got in southern Indiana! Food 10/10 drinks 10/10

Had a lovely time with some friends, with good food and drinks, and live music. Our server was very nice and very prompt. And I would've given a 5 star review, but we had the misfortune of ordering dessert. Which was dreadful. The absolute driest brownie skillet I've ever had. I mean it looked like this thing had been sitting in the cold oven for hours. It was advertised as a "warm" brownie skillet with a scoop of ice cream and a chocolate covered strawberry. The ice cream melting slightly on top was the only thing giving this dessert any kind of moisture. I could hardly get the spoon through it. Super disappointing to say the least. Also crazy expensive for how bad this brownie was. With such high end prices I really expected more in the dessert department. But that's clearly not their strong suit. Stick with the apps and the entrees. GOAT burger was phenomenal. And the grapefruit cocktail was fantastic. Be warned though, do NOT order dessert. read more

Wanted to like this place. Attentive and friendly service that means well. The food is another story though, IMO. My salad was underdressed, and imbalanced. The side of pickles was much too sweet. The quality of the Mussels was good, but the curry broth they came in was oddly viscous and far from convincing. Bucatini Pesto Pasta ($17) was highly touted by the hostess and waitperson - unfortunately it had way too much cheese in it - it was all clumped up and dense. I almost needed a knife to eat this as attempts at stabbing a forkful would inadvertently nab a big sticky tangled nest of this linguine-like dish. I ordered an Oberon, received a $7 beer with a $3 "XL" upcharge. The waitress never asked me if I wanted the huge beer. Not a huge problem. read more

We were a bachelorette group. I made reservations for our party of 7 a week in advance and confirmed it was a bachelorette group. When we showed up at our scheduled time, we were greeted with a deer in headlights look from the host and told it'd be a 10 minute wait for our reserved table. The host told me there was another group at the large table that overstayed their estimated time. Okay, sure that's not really their fault. We finally get seated and drinks are slow to come out but again it's a Saturday night and we're a large group, I get it. When drinks come out, our waitress spilled a good bit of my water on the table in front of me and in my lap. I get a quick "I'm sorry" and she disappears, leaving us to clean up the spill with everyone's coaster napkins. To her credit, she did reappear with a kitchen towel after we had taken care of it. Moving on then, our appetizer (beer cheese and pretzel) comes out and it's delicious! Still having an overall good dinner. Then the mains come out, and everyone who ordered a burger (all requested medium and well done) was served a large, bright pink center. The waitress asked us if we wanted her to take our burgers back and put them back on the grill to cook up. The burgers that had been fully dressed and we had bitten into and cut all the way in half. Umm, no thank you, fresh ones please. It takes over half an hour to get the remakes, and then one of them still comes out with a blatantly pink center to a girl who requested well done. Waitress who was standing right there when the remake was cut into asks if that looks better, we say please just take the burger off the tab. Those of us with acceptable meals finish up and get boxes, then when checks come out the cherry on top is our waitress wishes the bride a happy birthday. Thankfully the bride (or birthday girl I guess) ordered pasta and her food was delicious. We had good bites here which is why this isn't a one star. Through all of this, no apologies and the manager never came by to see what was going so wrong. The same manager tried to give away our reserved table to a walk in group after we had already been waiting for 10 minutes for it to be cleared for us, thankfully the host intervened. Yummy food, incompetent management makes it completely not worth a visit. We won't be back. read more

Ohh the goat cheese fritters & bacon aioli were amazing!!! Kayla was our sever; she was so friendly & took great care of us. So happy with that food she recommended. Can't wait to go back!! read more

The Exchange Pub + Kitchen - Goat cheese fritters!!! - Gastropubs Near Me - New Albany, Indiana

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Always has good food and drinks. The service and wait staff have always been excellent. Great job making an old landmark into a great dining experience read more