I love Korean beauty and this store is near me. Some of the prices are higher but sometimes I like to try the product testers before I buy. I found a good medicube face sheet mask and I got a face shop eyeshadow stick. Will come back here, plenty of parking in the lot too! They are more helpful and friendly at this location than the Valley Fair one. The two young women were nice and one helped me pick out the eyeshadow stick color when I swatched the eyeshadow stick tester. They had a wide variety of lipsticks, which I love. I didn't buy one this time because I have too many already. But I like that they carry Peripera. Lots of velvet lip sticks, which is my favorite. Will come back next time when I'm in the area. read more

The Face Shop - Face sheet mask for $3 - Skin Care Near Me - San Jose, California

Love this place lots of masks for a steal price but fair warning it's expired already...sell lots of gift sets here and deals every day worth a look read more

Great selection of skincare products! The person who works there named Nhi is pretty chill and is friendly so feel free to ask her for help! The place itself is so therapeutic that it makes me want to go back! read more

I'm happy to see the Face Shop location is still in Milpitas. It's located inside the Seafood City marketplace. The shop is bright and well organized. They always have deals on their face masks and they are quite are bargain. One brand you buy 10 and you get 10 free and the other brand you buy 10 and get 5 free. The latter one I tried that brand and liked it so I bought on that deal. Their mask gives a more natural feeling of cleanliness and moisture. I don't feel or smell it to be chemically. Besides the face masks I bought, I decided to buy the History of Whoo's brightening lotion. I enjoy smelling the ginger from that one, and I haven't forgotten about it. If you haven't been to the Face Shop, come check it out. It is the leading Korean brand of skin care that has KPop boys and actors advertising. The likes of BTS, G-Dragon and Lee Jong Suk to name a few. read more

They still have the buy 5 get 7 free face masks which I just bought. However it's only limited to the brand but you can mix and match like they said. Also they've been selling second hand designer bags but they're not that cute in my opinion. Check it out sometime! read more

Located inside the Grand Century Mall, specialize in Korean Skin Care products, face masks, moisturizer, brightening skin and more. Always a promotion going on, so it's a plus. Good service and helpful gal that helped me there. read more

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4/5 stars - 4 for all the good stuff but -1 for that one worker who thought it'd be a good idea to quiz me on how to use skincare products lmao. Other than that, everything else is usually pleasant! The older lady who primarily runs the store is pretty nice and I've had nothing but pleasant conversation with her :) Store products themselves are also good quality, and while the products can be pricey--akin to other high-end brands--at times, it's worth the splurge! read more

This place is amazing (located inside the grand century mall- go in the big doors, at the music store make a left and then a right). I think this store is a little bigger and a little more organized than the Santa Clara one. The service was exceptional! The worker was so helpful, and was willing to show me and explain to me anything I wanted (her name is Annie). She explained the process of putting on makeups and what to and not to do; which was so helpful! I ended up buying a bunch of stuff; with a bunch more that I would like to get the next time I am in. If the drive wasn't as far, this would definitely be my go-to store, but I will definitely be making the drive back here when I can! read more

The Face Shop - samples I've gotten from TFS - Skin Care Near Me - San Jose, California

My kids hoard face masks from this place! They've bought upwards of 100s here for themselves and their friends! I also love to browse about forever in there looking at makeup and foundations and ointments and I don't even know what because I'll often find a bench to sit and wait! I've heard that it's cheaper on Amazon so I'll have to check that out. But whenever I come by they have good sales! read more

I wanted to change my review here for some many reasons and it makes me very sad that this place doesn't meet up to my par anymore. And I change it for two reasons. 1) They are now one of those shops that when you go in, they follow you around the store. I went into the store to look around, I saw they had a bundle of masks the other time I stop by but I never got it, and I just want to see if they have it anymore, so I walk in, the cashier said hi, I said hi back, and then after looking around with my boyfriend, she was following me around the store, like every step I took she took another step next to me, she didn't even ask me if I need help either and I really didn't I just wanted to look you know. It really distracted me from my shopping because I was really bothered. And this happened to me already 3 times in this shop. 2) They lied basically on their return policies, so they said before 7 days, you can return the item. So I bought a product there for my sister, and it happened to be the wrong product and I've been busy so on the 6th day of the return policy, I tried to return it, and the manager of the face shop had to deal with me, and she basically got mad at me for trying to return the product. She told me, she will take it this time, but not to return any items anymore even though they had the 7 day policy because she said she doesn't know what I did with it, like if I used it or something, which made me angry because the wrapping was still on the product. And I confronted her and told her that they even said on their receipt there is a 7 day policy and she literally did not take my crap and basically told me no more. If they please change this, I would love face shop again, like I love the products but I'm not dealing with this store and would rather buy online. read more

Love Korean skin care products, which I recommend for those with sensitive skin :) The only difference I noticed from last year is that they don't give free samples anymore :( Bought: 1. Papaya peeling: works wonder :) so worth the price 2. Chia seed none shine hydrating skin- helps my skin stay hydrated but didn't help with the oil control- not worth $32 for 50ml to be honest Would I come back: yes!, there are many other great products read more

-bright clean shop...attracts me right in! -the lady was super friendly and helpful, i was looking for something to fade my acne scars, i had a tons of question about everything and she kindly and patiently answered and help me look for the right product. -the prices is average nothing crazy over the top expensive -got a lot of little free samples :D who doesnt like free stuff? -i got the post acne brightening serum for $18 ..lets see how well itll work read more

The Face Shop - membership card and free samples : D - Skin Care Near Me - San Jose, California

Thanks Diane for your outstanding customer service! I'm 32 years old and lately I've been noticing fine lines appear out of nowhere. My friend recommended this place. She's 37 and she looks amazing. Well, she's blessed with that Asian glowing skin, so genetics played a big role. However, she speaks highly of BB creams. After hearing and reading about BB creams in the past, I finally purchased my own. I also bought a gel mask. They have a number of masks from hydration to anti-wrinkle ones. I spent more than $60 today and received a free gift. I had a choice between scrub balm, hand lotion, or eye liner. I chose the scrub balm for the face which I can use once a week. I'm so excited to use these products! This is located in Grand Century Mall across Thai Lovers, or to make it easier, right by the food court. read more

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I like how the new staff was just chatting and not watching me like a hawk as I was browsing. They have a buy 5 masks get 5 FREE!!!!! So I pretty much paid $16 and got $16 worth of free masks! But the free masks were a part of a basket that you can choose from. There was a rose, aloe vera, lemon, and coconut mask. I tried the aloe vera one last night and the face mask didnt shape nicely with mine :( oh well. Plus side was that the bag was full of essence juice so I got to spread the rest on my face and body. careful when it gets in ur eye - it burned like a mf read more

The Face Shop - Bought the top row and got 5 for free! (I bought two aloe vera sheet masks but used one last night) spent $16 for 5. - Skin Care Near Me - San Jose, California

i had the worst experience ever here today! so i came in to try/purchase their BB cream. as i walked in, i asked her to point me in the right direction. she walks over...shows me the shelf full of BB cream. from left to right, was the price range of HIGHEST TO LOWEST. HIGHEST being almost 40 and lowest to almost 20 but smaller in size. ive never used this product before, and asked her for some suggestions. for example, what would be good for someone with OILY skin. she moved all the way to left immediately and said this. she didnt tell me why but just said that. i was already skeptical thinkin...this girl is just tryna hustle me. so i asked her, why would this be good for my skin? and, she was totally just talking out of her ass. she did not seem to know what she was selling, and just trying to say w/e to get me to purchase it. i didnt listen to any of her recommendations, but to just narrow it out on my own. ME: whats your return policy? how many days to return? and, if i use it, can i still return it, if its doesnt work out? GIRL: oh 7 days! and, yes, you can return it after you use it and dont like. ME: OH GREAT! ill get this one. so, we were at the register, and there was a BIG POLICY in front of the cash register. 6 days of return/exchange ME: hey, your policy on here says 6 days why did you say 7? GIRL: ohhh....it is 7 though. ME: uhm, it also says you can only return/exchange if product is UNOPENED. GIRL: oh you can return it if you use it though. ME: UGHHHHH.....come around the counter and READ your policy, i only agred to buy b/c you said i can return if i tried it and it didnt work out. why would you tell me i can do that? GIRL: OH, it's because i dont have any samples wow, what does that have to do with anything?! she tried to bamboozle me!! if mgr was there, i would so blast her. anyway, clearly, i would never buy anything from this location. TOTAL BS! my first and last time here. read more

I really love the product here. I would recommend for everyone try it. My face always have problems with acne I try every product but it not help until one days I was found this stores so I try it out. I went in store and ask them what type should I use for face. So they recommend a set of Yehwadam pure bright. There are toner,serum,and cream.And one more product I used at the night time is Yehwadam snow lotus brightening pearl capsule cream. I can see the results in two weeks that my face change. The acne start gone and my also and brighter. Now I have been using it for three years and I would like to recommend for everyone that have problems like me. read more

The Face Shop just opened up in the Grand Century Mall. I was hesitant at first, because the mall isn't really known for anything great besides some of the food. After hearing a lot of great things about their store on El Camino Real, I decided to check them out anyway. I came into the brightly lit store and was greeted by several beautiful faces. Right away, I felt at ease. If their employees had great skin, I'm sure their products are great too, right? Well, they are! The Face Shop's staff use a lot of the products that they sell and their skins were literally glowing! All of the products in the store are imported directly from Korea. I bought several paper masks for less than $10. There was some deal, I think it was buy five and get two free? Something like that. I also bought several serums and cleansers. What I really liked about The Face Shop is that they carry a wide range of products with different price points. They have items that cost less than $5 and other products that are almost $100. So they have something for just about everyone. They also sell nail polish and several other beauty items as well. I really recommend checking them out if you're into this girly stuff. read more

I went here the other day and I muse admit that this location is way better than the one in Santa Clara. I must've picked the wrong time to visit the store, it was around lunch time and I guess the guy who worked there is having lunch so I tried to rush through the store so he can continue his meal (I felt bad, cuse he in the middle of eating) This store is way more organized than the one in Santa Clara, and the guy who works there, I believed his nam is Jin Kim, correct me if I'm wrong, seem to be the guy with the nicest skin I ever seen. Seriously, THe guy does know wat the heck he selling, he did paid attention to my skin and gave alot of suggestion, without rushing me (disregarding I interrupting him having his lunch haha) I just have to give him credit for dat Overall I love the place, definitely coming back to pick up some more stuffs, since the prices are afforable for its stuffs =D read more

TL;DR?? This place is my go-to Korean makeup store! Love their make-up and honestly their prices are pretty level with Sephora or other brands. Quality-wise, I love how light and au naturel their ingredients are. Organic ingredients? Not sure but it is definitely easier on your skin. Product Quality, Service, Location: A Product Quantity, Ambiance, Prices: B N.B: Located INSIDE the Grand Century mall, across from the Food Court on the left side from the main entrance. They have a REWARDS System! Sign up! I bounce between Sephora and The Face Shop (American vs. Korean-based makeup). Sometimes if the brands at Sephora or MAC is too heavy for you but you don't want to spend a fortune on organic brands such as Bare Escentuals or Bare Minerals, come to The Face Shop! Tried Products: BB Cream Natural Beige (purple box), Aquatic BB Cream Natural Beige (blue box), concealer stick, powder, foundation brush, liquid lipstick, eyebrow filler, eyeshadow kits. I only use BB Cream foundation after researching its many benefits and feeling how light it was on my skin. First of all, it provides full coverage without the heavy cakey-ness. BB Cream is also SPF based and a lightener as well. I am Viet-Am and my skin color is pale with yellow undertones (like many Asian females). The natural beige is perfect for lightening my skin without looking ghastly like Michael Jackson. I would definitely recommend giving BB Cream a try if you've tried liquid or powder foundation but are uncomfortable or dissatisfied with the results. Other products that I appreciate are their concealer sticks, powder, and eyebrow filler. I use them regularly when I apply makeup. Their selections for different colors/skin tones are limited on hand, so ask if they have multiple kinds before you commit. Concealer sticks can run from $7-$10, powders are around $10-$15+, and eyebrow filler was actually $15! It works great but a little pricey. Service is fine as most of the ladies are very nice and accommodating and honestly it must be difficult working in a retail job, let alone at an Asian location ha. Put in a good word to their manager if they served you well! They hand out a few samples when you purchase but none of the samples are impressive. read more

This place recently opened in Grand Century Mall, which is a Vietnamese shopping mall. I really wanted to love this place after hearing so many great things about the "The Face Shop". If you love skincare and Asian cosmetics, you will most likely enjoy this place. The store is is very nicely put together and decorated. Although , it may seem a little crammed. All their products are nicely displayed and featured. Since it is a Korean chain store, they play Korean music. The lighting is super bright, but I mean that's how you get a clear visual of how the products look like. To be honest, I don't like the atmosphere of this place. It has a strange aura (kind of awkward, like someone is staring at you) ... hahaha! I feel like I'm being followed everywhere around the store! Don't get me wrong though, they have great customer service.The workers are super nice, welcoming and helpful! They greet every time you walk into the store. The products in the store are great, but some of them are on the pricier side. They have great variety from facial wash, masks, makeup, bb creams, moisturizers, cleansing wipes and much more skincare needed essentials. They also have a great deal on their masks (buy 5, get 2 free!). For my first visit, I purchased some face masks (definitely jumped up on the deal!), Green Tea Gomage (great for removing blackheads & unclogging your pores around your nose area, I love it!), Mung Beans foam facial wash (this was recommended by the worker, it works for all skin types & has a very pleasant smell), and a pack of Herb Day cleansing wipes (it smells amazing and works great!) In my second visit, I purchased a waterproof eyeliner which is amazing (has cute packaging). It stays on and lasts all day! I would recommend all the products I bought to all of you. In all, this place has great customer service, awesome products and is a lovely place. If you're like me and love makeup,definitely check this place out when you have the chance! read more

I checked this place out once I found out from one of the Face Shop employees in Santa Clara that they just opened a Face Shop at the Grand Century Mall in San Jose. It's located right across from Thai Lovers/ Food Court. It's a cute, small and clean store with lots of Face Shop products in stock. The saleswoman also said that they just ordered more products from Korea and they should have more products in stock soon. She also told me that their grand opening is April 1st and currently they are just doing a Pre-opening sale so they know what products are popular in this area. There is also a special event on March 18th about cleansing. Today I bought Raspberry Roots eye gel, Flebeaute Collegen BB Cream (they have many different types of BB creams) and some gel masks (which are a promotion item right now till the end of March [buy 3 get 3 free]! What a great deal! Can't wait to come back to Face Shop to try more products! read more

I am so excited to see another Face Shop open closer to home. It may have been open for a very long time, and I just didn't know. Somethings are still really inexpensive. But their skin care line is expensive! I kinda remember this company being inexpensive, so the prices were a little jarring. I love the face masks, but I'm going to reserve judgement on the other items. Pro-tip: come with a thick skin. Its always hard when you want recommendation for skin care when the sales lady will ask bluntly, do you have combination skin/ acne? My first reaction is shame for not taking care of my skin, but she really wants to help, and isn't going to dance around the issue. - We ain't got time for that. read more

I love this place soo soo much. My first time there, the lady didn't follow me or anything. She came in at the right time when I wanted some help. She was totally chill and helped me out at picking the right cleanser that worked for my acne. And guess what? She was right. She helped me make the right choice. She was so nice that she gave me this sample of sunscreen! I forgot her name but she is super awesome!!!!!! I would go back again and again but I live in SF and I don't have a car so I don't have the luxury to go back. Products are really awesome. I have heard nothing but good things about them. The prices are a bit high, but they are worth it. These products last a really long time! My cleanser can last up to 6 months! read more

I bought the mask here .. when I opened it was out of date .. I want an answer for me .. my skin is allergic to it .. redness and itchy eyes read more

The Face Shop - Skin Care Near Me - San Jose, California

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I was surprised to find the Face Shop in the Vietnamese Mall. Any shop that is not a jewelry, dentist office, or cheap collectibles store is a shock. Where are all the kids the shop keeper is babysitting while they are at work? The Face Shop stands out like the squeaky clean kid standing on the edge of a mud fight. Linus vs. Pigpen. This particular store has a very limited selection. I have gone twice looking for the same product-- the charcoal pore strips... or any pore strips for that matter. I know these strips sell very well at the other Face Shops, and they are always prominently advertised on the shelves. This store has failed to merchandise or order the pore strips over the course of my first and previous visit...about 1+ months? Service experience thus far has been un-engaging. It is odd to me when the associate simply shows you where something is, and does not probe for more-- particularly in the world of cosmetics where upselling is everything. Perhaps limited product knowledge? Not sure, but I was unimpressed at this location. If you live closer to the Santa Clara location in the Korean mall, I would recommend going there-- there is a larger selection, associates are knowledgeable, and I often get little goodies when I make a purchase. Plus, on your way out you can stop by and say whatup to the yam man. He doesn't speak any english, but he roasts a mean yam! read more

This shop was just aokay for me. I do enjoy coming in here whenever I'm in the mall, but I wouldn't go out of my way for it. I've only gotten a gel liner from here since they had the perfect shade of brown I was looking for. When looked in in the tester, it was dried. The girl there told me that it was because it was a tester. I bought it anyways. Unfortunately when I got home... I found out that the liner was dried! :( it was expensive too! $17! That's more than Mac's fluid liner! I should try their skincare line! After hearing reviews about it. 3 stars for having a cute and clean cosmetic store in grand century!!! 0 stars for dried eyeliner. :( Hopefully their other products are better. read more

There's actually a location closer to home, but I couldn't resist stopping by since it was conveniently located near Grand Century Mall's food court. The store is well-organized and carries a range of cosmetics and skincare products made by the well-known Korean brand. I stocked up on one-to-three-dollar face masks, lip gloss (eight bucks), an eyebrow pencil (four bucks), and liquid eyeliner (twelve bucks). Everything was way more affordable than I expected considering The Face Shop's fame and celebrity promotions. The skincare lines are all grouped together, and the sales staff seem well-versed in the different skincare options. I was particularly impressed by how helpful and nice the salesperson who assisted me was. If I couldn't locate an item, she made sure to find it for me. She also answered my cousin's questions about their options for acne-prone skin very patiently. I imagine the offerings are mostly the same throughout all branches, but the service makes this location worth checking out. read more

This place deserves a five star because the employee were soooooo kind...she help me and my mom pick out the best skin care products, she even taking her time to answer every questions that we have. Because of her I will start a first ever skin care routine read more

The Face Shop - Skin Care Near Me - San Jose, California

A bit pricey, but if you can afford. Its definitely a must stop to look like a super star. Impress your other half, look hot, and be like those actors/actress/models on Peoples Magazine etc... Namm sayinn.. #YOLO read more

First timer here, and I must say the customer service was quite lovely! The lady who helped me was very informative and helpful although I did feel somewhat overwhelmed when she approached me. Bought the peel off mask and am excited to try it out! read more

The store is bright and inviting with all their shiny new products displayed. It's similar to Sephora but w/o the throng of ppl milling about. A friend wanted to try some Korean products (and so did I b/c every Korean girl I've met seems to have great skin), so we went there. I notice that most of the products aren't very precise in their description of how they will benefit your skin. I'm talking about the English translation; the Korean explanations may be clearer. However, I love the way the products are packaged. Each cream I tested were also very light -- which is a deep contrast to European and American creams, which tend to be thicker. There was even a brightening cream there -- a very Asian aspect of skincare. We initially wanted to try the BB cream. I checked out some of the testers, but was hesitant to buy b/c they had very few color options. Each brand had ONLY ONE color -- and it was a very light beige. At least American brands had a variety of shades from which you can choose. I think they have a universal light color b/c light skin is preferred in Asian cultures. Anyway, I tested the only one generic light beige shade they had, and it came out extremely light on my hand. However, it did blend well, but I don't know how it will look on my face, and I did not buy it. I also noticed the level of coverage was too thick; I prefer light coverage that enhances. The sales girl told me that Asian BB cream is designed to cover. Thus, I don't think it's for me. My friend and I ended up buying some face masks and a jar of anti-aging cream. (She is concerned about anti-aging. :P) I have faith in the products, so we'll see how they work. read more

I love this place and I love all the Asian facial products (and hair products too!) they carry. I can't speak much for their make-up since I use more American brands, but I adore the huge variety of facial products they have. They have face masks for.. well, everything! Whether it's for hydrating your skin, or to brighten it, there are tons of masks for everything. They also have bottled masks, not just masks in packets. Granted that the prices aren't exactly cheap, it's not really a price that surprises you either. After all, where are you going to find so many face masks types and scents? The variety alone and the uniqueness of the brand (that it's more natural than most other products) and the fact that it's an Asian brand constitutes the cost (I mean seriously, look at Shiseido, this stuff isn't even as expensive compared to some of their single products). So yes, this stuff isn't cheap, but it isn't something to knock down the quality of this store. It's up to you as a buyer to evaluate the quality of the product and make the decision to either afford it or look for a different, more affordable brand. One of problem with some products however, is that some don't even have English labels in the back to explain the function and how to use the product. The store, like many have said, is very clean and bright. If the huge Kim HyunJoong stand didn't invite you in, the inviting atmosphere will. In terms of my experiences here, I've enjoyed it 80% of the time. There are always really nice cashier that will give you tons of free samples and is very willing to answer your questions regarding the products. However, I have been treated very rudely before and that's the reason for the 3, instead of 4 stars. Some of the cashiers aren't very welcoming, some blatantly gave me rude looks as if I didn't have money to buy their products or something... If they can improve that, I wouldn't be discourage to enter the store more often. read more

They don't take American Express, but were able to swipe my mom's credit card (same last name). Just one sales associate (Thi) ; she didn't follow me around because I didn't bring anything except credit card and keys. I also asked a bunch of questions like what she uses and probably annoyed her (but she didn't seem to mind). My membership hasn't been used for like 2 years but they still had my phone number. I updated with new phone number (rewards account remains unchanged). BTW you can lookup your account with first and last name too. I'm not Vietnamese and I used to shop Face Shop (Taiwan) (now I use Laneige or Etude House & Tony Moly). But in Korea SKII or foreign brands like Dior, etc are also if not more popular i think. Checkout was $64 + tax for two things ($28 chia toner) and $36 pomegranate eye collagen). They were out of aloe toner (~10 bucks cheaper than chia toner). You can write your phone number. Sales associate says it takes about 1 mo. for new shipment arrival. *Spend over $50 you can get free pink or purple macaroon cushion. read more

I've gone to The Face Shop since their pre-grand opening days and have met many different employees. The ones I like best are Mimi and Annie. Both of them are quite helpful and know what they are talking about, though I'm sad to hear that Mimi is not working in this store anymore. Hailey and Jin are also nice and helpful! I recently saw two other employees - Joan and Catherine. Catherine was nice to add the points for a previous purchase I did at the store because Joan told me to bring back my card on my next purchase, but Annie told me that the associate could have searched up my number on their computer. Because of this, I don't feel too positive about Joan. The store is quite chic and clean. Every time I come here, I never see it cluttered with merchandise. It can be a bit intimidating when it's just me and an associate there. I really enjoy using The Face Shop's products. They are natural and show results quickly. I bought a BB cream from here (Face It Oil Cut) and it reduced my acne the next day after! Unfortunately, I don't use it often, so I don't think the results are as good as it could be. This is the place I go to for skin care and cosmetics! read more

SHADY!!! Seriously, this TheFaceShop is super shady. Their customer service is so bad . They will tell you one thing, but tell something else to another person. Keep your "lies" the same, please. By far the worst of the all TFS in N.California. If you can, avoid this shop and put in the extra travel time to Santa Clara or Milpitas, it is definitely worth it. My membership that I was created back in 2012 is suddenly disappeared from their system but works absolutely fine at other TFS. =_= i just want my points, is that so much to ask?? And lady, chill, I'm NOT going to steal, so please stop following me and invading my bubble. It may be normal to follow your customers in Korea, but you're not in Korea anymore. You're in America, you don't need to follow everyone. if i need any assistance, i will gladly ask you. 1 star for their products. excellent if you know what you looking for. my tip, you're better off reading the box description than trusting those sales ladies. I'm sorry but there were some negative vibes flowing around the sales lady when i went in last week. read more

I like The Face Shop products. I was disappointed that the prices have gone up since my last visit. This location has more items in stock then the one in Santa Clara on El Camino. My biggest complaint about this place is the overkill on 'CUSTOMER SERVICE" aka hoovering and following me around the store. I was the only customer in the store during my visit. Girl #1 asked if I needed any help, so let her know that I need some time looking around. Maybe 60 seconds later she asked me again. I picked out a facial cleanser and let her hold it for me. She didn't even put it on the register counter but carried it in her hands as she shadowed me around the store. Once I walked to the other side (keep in mind this is not a huge place) Girl #2 stopped stocking products and asked if I needed help. But Girl #1 was still breathing over my shoulder. I repeated that I needed more time looking around. I really don't like feeling the pressure of making quick decisions on these products that can cost a lot. read more

I don't understand how you can "loose" a membership. I buy face shop products on a regular basis, however regular makeup and cosmetic purchase can be. I love the faceshop and korean products but I have a such a negative feeling towards this specific store in the grand century! Most of the time they hardly can give me a recommendation and they follow me around like I'm about to take something! They either skim on the sample or they don't give me any thing at all. It's so disappointing. They customer service here needs to step up their game. They don't greet you, they don't tell me what's new, and they don't know much about the product. ..... so what's the point? !?! Ughhh, I'm just so pissed off about my membership. She didn't even try to look it up and told me this happens all the time that the system updates and drops people. How can you say that and be okay with it. It's not okay that all my points are now gone! I had A LOT of points. -_-' Sighhhh if you can make the trip to landess or el Camino, do it. The faceshop up there is better. read more

Great service, but I found the same products on amazon for way cheaper , totally overpriced!

My friends and I went to Grand Century for Thai Food. I stopped by the store to check out the store. I was greeted by a female worker with yellow/golden blonde hair(Hailey??). She looks really cute and has really nice skin. She helped me choose out a BB cream, which works so well on my skin and a few other skin care products. I've been using the skin care products she recommended for 2 weeks now and I see a big difference. She also share her skin care tips/make up routine to me which I thought was super kind of her. I really recommend this place. read more

The sales girl there was so friendly and informative. She was so helpful and OMG was her skin so nice! The guy at the register who rang me up was as well friendly and told me how to use my face mask. I bought the face mask which they had a special buy 5 get 2 free and a gift set at a great promotional Mother's day deal. I've been using the promegranate face wash for a while and love it. I can't wait to try out these products. Koreans got great skin so I wouldn't doubt their products. Plus these are all natural. read more