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    The Factory

    4.9 (213 reviews)
    ModerateHair Salons
    Closed 10:00 am - 8:00 pm

    By appointment only

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    Services - The Factory

    Blowout

    Chemical treatment

    Color only

    8 More Services

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    The Factory Photos

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    Recommended Reviews - The Factory

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Emily O.

    Katie, the pixie queen did it again. I came back for a trim since my pixie was growing out and I wanted a shorter pixie than I had gotten the first time. It was exactly what I wanted. I had shown her some pictures of what I was looking for and she matched them. I couldn't have asked for a better cut!

    Taylor B.

    Today was my first time at The Factory, and I have to say it is such a cute salon! I loved the vibes and all of the stylists were welcoming and friendly. Todd cut my hair, and he is simply the BEST at what he does. Not only is he extremely talented, but he is very thorough and takes his time with the consult to make sure you leave the salon with the exact vision you had in mind. 100% he will be my stylist until he retires 10/10 would recommend booking with him at The Factory

    Kelle is super skilled hair cutting artist. Goddess of hair extraordinaire.
    Heather R.

    Kelle always meets my service needs! Hair cutting genius. I love the factory vibe! The rest of the staff are very professional.

    Curls and color by Kelle Sphlanx @ theFactory! Loving it!

    Kelle was very knowledgeable and a true artist! She brought out the best in my curls with the cut, and perfectly chose and applied the color mix to bring my hair back to the red of my younger years!

    Elle W.

    Aaron truly listens and creates beauty! He took my relaxer damaged hair from straight and frizzy to curly and defined. He truly listened to my story and my concerns and even mixed up a leave in conditioner with types of products I'd mentioned to make a cocktail unique to my hair! He got my hair to hold a curl again and feel healthy! He cut it with precision to give it body and shape, used olaplex, and patiently detailed and finger curled each strand! I felt very taken care of and paid attention too!!! Thank you Aaron!!!! Folks my hair is naturally 3C, I'm half black, half Jewish. Had a decade of texturizers/relaxers.

    Short, fun, and perfectly done! So excited to strut around with my new cut
    Brittney S.

    Couldn't be more pleased with the experience! To start- I had a vague idea of what I wanted, but the stylist nailed it! Great service, great cut, and convenient location would go back again and would highly recommend!

    Before
    Allyssa G.

    I meant to leave this review a long time ago, but Jordan F. is an amazing hair stylist! She worked wonders to my hair. I had never colored my hair before in my 21 years of life and she made me feel comfortable the entire time. I was a little nervous but she assured me that she would give me exactly what I was looking for. She without a doubt did that for me and I have pictures to prove it! Thanks so much Jordan!

    In love
    Eli T.

    I absolutely love Kelly she came to the rescue with her blades and experience. Came in depressed and left beyond happy and excited to show off my new cut. I had long black hair passed my waistline to which was shortened and butchered by someone else. If it wasn't for Kelly coming to my rescue. I would look like a child who just discovered what magical powers scissors has within close proximity to the hair. Once again, Thank You Kelly! I now have a permanent hair stylist. I leave my hair in your hands, hands down! Btw, did I mentioned she (Kelly) has 20 years of experience! Thank you HAIR G-DS for answering my prayers

    Loving my latest haircut!
    Cynthia F.

    Rob is fabulous- he can cut curly hair and he listens to you but also offers up his expertise. Another edgy yet conservative haircut. Go see him -- he knows what he's doing! I walk out looking like a whole different stylish person and can easily maintain the style. Another Excellent job Rob! Thank you!

    Renee H.

    Very easy to book here! I met with Jordan today and recieved amazing treatment. From professionalism to thought and care. She asked a few questions to understand what I wanted. She made suggestions. And got to work. She's great at balancing out the hair to check what she'll do next. She gave an awesome neck rub during the shampooing. She made me feel comfortable in the chair while she did her work. Highly recommend

    BOB HAIRCUT - by Katie
    liz c.

    Go to Katie she's amazing! She literally makes sure she brings your vision to life! Her work speaks for herself and that's why I have 0 hesitation sitting in her chair

    Curls by Michol
    Sara G.

    Great cut by Kelly and then I came back for Michol to bring my curls back to life. He is a genius and I would trust my hair to him anytime. Worth the time, money and effort. He really made me feel taken care of and in good hands. Forever grateful. Loving my hair!!

    Before

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    Page 1 of 6

    Ask the Community - The Factory

    Review Highlights - The Factory

    It is not something that past experiences have shown is an easy thing to do and Aaron does it with ease and expertise.

    Mentioned in 34 reviews

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    Theory Hair Studio

    Theory Hair Studio

    4.6
    (182 reviews)
    1.0 mi
    $$

    I've had such a great experience at Theory Hair Studio! Uyen does an amazing job every single time…read moreand really takes the time to listen to what you want. I especially appreciated all the help and advice she gave me for my thinning hair and scalp concerns. Her recommendations made a noticeable difference in the health and fullness of my hair. It's clear she genuinely cares about her clients, and I always leave feeling refreshed and confident. Highly recommend!

    I've been going to Uyen since 2021, and it's truly the most beautiful my hair has ever looked…read more My natural hair is very fine, and when I first came to her it was just past my shoulders. Uyen added extensions and created a gorgeous bronde color. Over the years we've tried different looks, from very blonde to closer to my natural dark blonde, and I loved it every time! What impressed me the most is how healthy my hair stayed the entire time. After wearing extensions for over two years, I took them out for a while and my natural hair actually looked about 30% thicker than before (The thickest it has ever been). I just got a new set of extensions again and absolutely love them. I went from short hair to almost waist length, and this time we did wavy extensions to match my natural texture. It came out beautifully - the color matches perfectly and it looks very natural, even when I let my hair air dry without styling. Uyen is incredibly attentive and works very meticulously. She really listens and takes the time to make everything blend perfectly. I completely trust her with my hair and highly recommend her, especially if you have fine hair and are considering extensions.

    Photos
    Theory Hair Studio
    Before pic
    Before pic
    Hair right after a salon appt

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    Hair right after a salon appt
    Bespoke Hair

    Bespoke Hair

    4.8
    (641 reviews)
    0.5 mi
    $$
    Established in 2003
    Offers customized solutions

    I had two recent appointments here and unfortunately had a very poor experience…read more I paid over $600 for lightening and vivid color services, expecting to work directly with the owner. However, significant portions of the service were performed by an assistant without my consent. The appointments were also heavily overbooked--I spent over 10 hours in the salon across two visits, much of that time waiting. More concerning was the outcome. My hair has sustained significant damage, including breakage in the front where an entire layer was overprocessed and broke off, requiring me to cut bangs to cover it. The overall condition of my hair is now extremely dry, brittle, and straw-like--the worst it has been in over 25 years of coloring my hair. There were also technical issues during the service. My color was rinsed prematurely, which removed pigment and required reapplication, leading to additional unnecessary processing. My eyebrows were also affected during the service and had to be corrected afterward at my own expense. I reached out directly to try to resolve this, but was only offered a partial refund that does not reflect the extent of the damage or the corrective work now required. He damaged my hair beyond repair and now refuses to even take accountability and refund me - so that I can attempt to begin the healing journey for my hair. When I attempted to resolve this directly, my concerns were dismissed and I was offered only a minimal partial refund that did not reflect the outcome. The tone of the response did not feel professional or solution-oriented. There is no amount of money that can reverse the damage to my hair, but a full refund would be a reasonable acknowledgment of the outcome and the cost now required to correct it.

    When I first went here, the place gave some really good, high quality haircuts. The last few…read morevisits, however, not so much. I used to get my haircut from the owner, Freddy, who seemed to do a really good job at cutting, while also seemingly personable and talking to me about my day, and what's been going on. As time went on though, and considering how far I would have to drive to downtown and get a haircut, things started to fall off. I would always make sure to put myself down for an appointment but I would often have to wait for another client who he would be running over with on time. Once maybe twice is okay (I went for around 10 appointments or so), but it was pretty much every time I went I had to wait an extra 5-15 minutes before I was in the chair. Some haircuts turned out really good, and others were a little sloppy and seemed rushed since he was already over on his time and had to compensate somewhere, which I guess was sometimes me. I also went to try out the perm hairstyle and got it done by Sheila, but the perm was $200~ and ended up only lasting maybe 2-3 months despite delicate care in the process to make it stay longer. The way she did it also didn't seem to be the best since a lot of the curls were really loose even though I told her I wanted it to last a while (especially considering the price). Maybe I was the one-off that ended up not staying or looking good with perms, but I was pretty disappointed with it. Only thing I can really note that was good was that I think it helped with some texturing of my hair to not be so straight all the time. I believe the vibe of this location is good, but definitely got loud since they shared the space with 2 other businesses and also had a gym studio move in above them causing a lot of extra noise. I'm seeing now they have a new location (I only went to the old spot) which would make this issue hopefully non-existent. Since I always went out of my way to come get my haircut here, it was showing some serious diminishing returns compared to just finding a location closer which I eventually did after I moved. I believe Freddy and his team will continue to have success, but I will not be coming here anymore due to repeated issues I was having.

    Photos
    Flo haircut
    Flo haircut
    Mid-length shag cut
    Mid-length shag cut
    Reverse balayage

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    Reverse balayage
    Raven & Sage Collective

    Raven & Sage Collective

    4.8
    (572 reviews)
    2.8 mi
    $$
    Certified professionals
    Consultations available

    I am OBSESSED with my hair!!! This was my first time going to Keri C and she absolutely worked…read moreMAGIC. My hair went from dull and damaged looking to feeling so healthy, soft, shiny, and BEAUTIFUL again. She completely fixed my hair while still making it look natural and exactly how I wanted. You can tell she truly cares about her clients and takes so much pride in her work. I left feeling so confident and could not stop looking at my hair the entire day Highly highly recommend -- I already can't wait to go back!!

    I came in for a haircut with my stylist Sophia, and the experience was amazing. The salon has a…read morevery cute, aesthetic vibe--it's spacious, clean, and has plenty of stations. The relaxing music really adds to the calming atmosphere. Sophia was incredibly gentle with my hair and scalp, which I really appreciated since I'm quite sensitive in that area. She made me feel comfortable right away and was also very fun and easy to talk to throughout the appointment. Parking can be a bit tricky, but there's neighborhood parking available as well as the Ace parking structure right next door. It's also a great location to grab a coffee or matcha before your appointment.

    Photos
    Foilayage, wet balayage (to brighten up the ends), root melt, and haircut by @belendoeshair
    Foilayage, wet balayage (to brighten up the ends), root melt, and haircut by @belendoeshair
    Foilayage, root melt, and haircut by @belendoeshair
    Foilayage, root melt, and haircut by @belendoeshair
    All Over Color and Haircut by @belendoeshair

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    All Over Color and Haircut by @belendoeshair

    The Factory - hair - Updated June 2026

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