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    The Fairways by Picerne

    3.5 (55 reviews)
    Open 9:30 am - 5:30 pm
    Updated 3 weeks ago

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    One of the 30 scorpions

    If you love scorpions, this is the place for you. I've seen over 30 scorpions in my apartment in 7 months. They told me it's normal and there's nothing they can do.

    Ann L.

    If I could give this place NEGATIVE stars I would in a heartbeat . So much has gone on in the two weeks we lived there that it is just unimaginable . My boyfriend and I were very excited to move into this place . I absolutely love southern highlands and the units here were very spacious. So, they had a name to live up to. We agreed to paying the 1350/ mo. For 2 bed 2 bath. As we were signing the lease on April 16, the manager Robin, comes out and tells us they saw a rat in our apt as they were replacing our flooring. My boyfriend and I just looked at each other ..( what a great time to tell a resident they have a rat.. as they're signing the lease ). We didn't really make a huge fuss out of it, at first , because they said they had an exterminator come out . So, as they're opening the door to our new place they managed to leave the rat poop all over the floor . Mind you, they're supposed to do a walk through before the resident moves in and they clearly didn't . Baseboards were hanging off, cracks in the wall, the majority of the towel racks were loose, huge stains in our microwave and cabinets( also hanging off the hinges ), my boyfriend turned the storage door knob and it fell right off. I looked at the lady, Lois , in disbelief. How can you say you did a walk through when this place looked like someone moved out the night before . Unbelievable. We told Lois we wanted all this fixed and they fixed just the microwave, by replacing it .... So thanks for that. A couple nights go by and we are noticing more rat droppings in our house so we notified Robin ( who is the worst person I've ever dealt with in customer service ) and Lois, to send the pest control people out to inspect . They told us the rat may have been coming through the dryer vent so they told me they would notify robin to put a mesh on the outside of our vent . So, the maintenance guys...literally ONLY maintenance guys, Chris and Rodger come and put mesh on our vent. These ding dongs, I kid you not, only sealed the top part of the mesh... SO THE RAT CAN STILL GET IN. After their WONDERFUL installation job we called robin to see if she can get someone useful to come out and do a better installation and this lady legit told us " it's fine " and NEVER checked up on us or anything for about a week. I have the call log and we called that office almost 10 times in one week and not once did they call to check on us, except for the day we moved in to tell us they replaced the microwave. So, we called robin one more time to see if she can get maintenance to come out and do a better job on the mesh and she finally came out with maintenance only to walk into our apt and make Jokes about how the rat was eating our dogs food ! She was telling us to leave our dogs food out so the rat can eat it! WHAT! Is this lady a complete joke ?! At this point I've had enough so I called robin to ask her for the regional managers number . As I was asking for it, robin tried to explain that she tried her best to reach out . Honestly Robin, save your BS . So, when we finally reached out to the regional manager, she scheduled a day to meet with us , but of course , with robin . We already expected robin to fill her head with lies. When the regional manager came we tried to explain to her , in detail everything that was going on with management and maintenance, her response was " Are you ok in the head ?" and calling my boyfriend condescending when we told her the rat dug in our sofa and chewed a hole . She said " that's not from a rat ". WE HAVE A VIDEO OF US HAVING TO FINALLY CATCH THE RAT OURSELVES BY TAKING APART THE SOFA WHERE THE RAT WAS . She , then, proceeded telling us the rat can't get in the sofa and, if we want, to take her to court. Please... all I can say is stay so far away from this place. It's a complete nightmare . The only thing they did right was let us out of our lease, no penalty. But how sad is that? And they didn't even care that we had to move , now, twice in two weeks. The manager robin and regional manager do not give a crap about you! Why do you think they have 2 stars ?! PLEASE DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPLEX AND APT 1007.

    Beautiful and classy.
    Darrin M.

    I have lived at The Fairways for 2 years and enjoy it here considerably. This is a very nice area and Southern Highlands is an outstanding place to live. Scorpions appear a few times a year during mating season I guess. Scorpions have been around for millions of years and since I live in the desert I do not make a big deal about them. I have reported 3 that slipped through the cracks and on a monthly basis I ask them to come in and spray the inside perimeter with a pet safe deterrent. The office also has pest control crews who come in and spray for them outside. Whenever I have maintenance issues or problems I share them with the office. Almost right away those problems are resolved. I am very satisfied here and thankful to have office staff who resolve issues. The staff really do listen.

    M C.

    This place has gone downhill fast and the new management company doesn't do anything about it. We don't own a dog but you will see dog poop all over the place and it be there for a few weeks before anything is done about it. To park your vehicle under the car port you need a parking permit and when I get home late from work there are up to 5 vehicles parked under the car port without a permit and if I talk to the manager of the fairways apt nothing is done to solve the problem.

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    1 year ago

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    Picerne Customer Service

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    1 year ago

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    1 year ago

    The maintenance team is phenomenal. They came very quickly to repair our front door and did an exceptionally good job! Thank you

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    Had some problems with the ice maker in my refrigerator. Clinton took care of it with ease. No complaints. ab

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    4 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    5 years ago

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    12 years ago

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    7 years ago

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    7 years ago

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    6 years ago

    Renee was a incredible representative of the property. Her knowledge and professionalism was outstanding. Thank you again

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    6 years ago

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    8 years ago

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    15 years ago

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    Page 1 of 2

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    Review Highlights - The Fairways by Picerne

    We were awaiting new screens after the unit was vacated and Marcel installed the windows and sliding doors seamlessly.

    Mentioned in 6 reviews

    Read more highlights

    Solana Apartment Homes

    Solana Apartment Homes

    (37 reviews)

    2/17/2026 UPDATE: We are getting ready to move out of state…read moreand wanted to share an update as we first moved in in 2022. PROS and WINS: -Chyla and Courtney have been here since we moved in and have ALWAYS been helpful. They're always quick to respond and do everything within their power to address issues and needs that come up. -Albert (one of the maintenance team members), he's SO NICE and always helpful and quick with repairs. There's a newer maintenance team member who does a fantastic job. He's always outside picking up any loose trash and repaired our washer quick. -The grounds were clean when we first moved in and have felt that way the entire time. Of course you have neighbors who don't pick up after their animals. But I honestly think it's gotten better. - The community spaces are always clean. It was so nice having the coffee machine in the community lounge. I really wish they would've replaced that. -They always do monthly community events. They're cute and it's fun to walk over and stop by. -The Bend outdoor shopping center has really developed and fully went up since us moving in! It's so fun to have a coffee shop, food options, workout spaces, UPS, gas, etc all within a 10 minute walk or 3 minute drive. -our carpet was fully replaced prior to our move in and on both renewals we were given a carpet cleaning voucher, so that's fun! Feedback: -I noticed the side gate tends to be opened and not latch closed. This has been reported and the front office has said it's been repaired, but it continues to randomly be unlocked. Truthfully, I just got tired of reporting it was broken. But I fully believe if I would've mentioned again, they would've looked into it. -Would love for the coffee machine to have been replaced. We loved going to the community center to play Monopoly Deal and grab a coffee when there was a machine there. Advice for future tenants: -The walls are THIN and the stairs are hollow. Our layout was in building 14 on the ground level and our master room wall is shared with the stairs. And every single neighbor above us STOMPS so loud. If you are a light sleeper, I would highly suggest not opting for a layout where the master wall is shared with the outside stairs. -Ask for bug spray in the warmer months. We did our own bug spray inside our unit but I believe you can ask for more outside. -Be a good neighbor. Pick up after yourself in the gym and pick up after your animal. Respect the shared community spaces. -Honestly if we were not moving out of state we would've renewed because overall we enjoyed being here! Review from 4/2023: So far, my experience with Solana and the leasing office has been better than I could've I asked for! And we toured 4 places in one day and nothing matched the experience we had here. We literally started our tour day with Jody at Solana, went to tour other places and came back same day to apply. The moment my partner and I walked in we were greeted and made to feel like family. Jody was AMAZING. She had so much energy and passion about her job and it really sold the place. We were pleasantly surprised about the property, i personally think the photos don't do the place justice. Pros: -armed guard at all times -24 hr maintenance ON SITE -fitness center is clean with a variety of equipment -pool looked cleaned and maintained well -we toured the grounds and looked to be maintained well Cons(more so outside of Solona control): -next to freeway (not a deal breaker for us, but you really can hardly tell -area still in development stages. Looks like more food and stores are in the process of being built. BUT there's an ikea nearby!! Overall, we're really excited for our move and have high hopes about this property

    Toured this property. Very beautiful and clean. I wanted to move here but the timing and…read moreavailability wasn't aligning. Leasing office Jerica was amazing. Hope to move there one day soon!

    The Fairways by Picerne - apartments - Updated July 2026

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