2nd time ordering. still burnt. I guess they don't really clean their grill.. So sad! read more

Flame Broiler - Fast Food Near Me - Chatsworth, California

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This place doesn't even deserve one star the initial delivery was totally wrong. I ordered 2 reg. Chicken bowls and 1 combo bowl both with brown rice and green onions on top with xtr sauce. When I received the delivery it was all wrong!!!! First there were only 2 bowls not 3 the one bowl was 1/2 beef and tofu. The other one was beef with veggies only. When my husband called flame broiler they argued about the order. My husband ended up going to the store in Chatsworth where they had the 3rd bowl just sitting there for who knows how long. Plus they were not going to do anything to solve the problem the manager was a dick. We had to call doordash to ask for assistance on the matter. Doordash was good enough to give us a $10 credit on our next order. We will never order from this store again and you should not either. They have a hundred flame boilers all over go somewhere else. read more

Food is always on point. Service depends on who get. I've experienced a girl a few times that was what's and recently I had a guy, looks darker skinned maybe Indian and he was extremely attentive and helpful. Overall the food is healthy and good read more

Really disappointed and pissed about my experience. I stopped coming here due to bad service and again, my order was incorrect and hardly had an vegetables. I hate to say that the staff is pretty incompetent but I have no order words. I order half and half and only got one protein. The cook and cashier clearly had communication issues and this is going to be my last visit. Coming two cities over. No a fan. read more

Flame Broiler - Lack of vegetables - Fast Food Near Me - Chatsworth, California

If you're thinking of checking this place out for lunch/dinner, just turn around... In the infamous words of Simon Cowell, "It's a no for me." I have come here twice since they opened. The staff are usually nice. But the two times I've come, the restaurant looks dirty and the food is always burnt. I ordered 1/2 chicken and 1/2 tofu and they were so burnt that I could distinguish what I was eating. This place is just disappointing. I really wanted to like The Flame Broiler. I love teriyaki. But nope, not this place. read more

From the beginning I was hesitant to come here even though I'd only heard good things about this place. The service was good. It's very easy to order and you get your food pretty quickly. It's not an extensive menu and I only spent $8 which is good because the food was a huge disappointment. I got a regular size bowl with rice, vegetables, chicken, and beef. The vegetables did not seem to be steamed long enough, the chicken had no flavor and wasn't the slightest bit appetizing. The beef was the best part but definitely not enough to change my opinion of this place. The food does not come already prepared with sauce. There are 4 different options for sauce (teriyaki, hot sauce, etc.). It's the same type of dispenser you'd find for ketchup at McDonald's. In the end, the food is exactly like what you'd find in a cafeteria. Yoshinoya is way better. read more

The food is great but the service sucks. The manager gave my order to the wrong person, made me re order and wait again. I understand mistakes happen but he didn't explain what was going on at all as im standing there confused at the situation. At no point did he apologize or make the situation less annoying. Attitude was real non chalant. I then asked to speak to the manager he pointed to his name on the wall and said he was the owner. Sheesh smh read more

Joyce gave thee best customer service!! Food is always good, and they're always fast. This is my go-to spot.

Nothing special here - I purchased a plate with mix of chicken and steak with rice, vegetables and a side of fruit and a salad. My wife ordered a bowl with chicken veggies and rice. My plate was $13 I think her bowl was $9 can't recall. Either way I was ripped off something proper. There simply wasn't enough meat for what I paid. And the side of fruit? It was half of an orange! That's it... that was my side of fruit. That salad I mentioned earlier? Yea it was about 1oz of shredded cabbage with a cup of dressing...wtf? Safe to say I'm not coming back unless the prices match the food. You may be asking why 3 stars? Well customer service was great and that goes a long way! Plus the meat did have flavor to it - just wasn't enough, I swear I currently have more meat in between my teeth than what they served me. read more

The food was amazing, it was super fresh. I went during lunch and their customer service was fast, friendly and efficient. Will definitely be coming back. Highly recommend!! read more

The food here is constantly great ! I eat a half and half plate for lunch multiple times a week. The veggies are very fresh and the meat is always cooked perfectly. read more

This is a great healthy choice when your looking for some good grub. Do not let the looks fool you, it is not Yoshinoya. Let me break it down: FOOD: They have awesome combos that come as a plate or a bowl that ranges from beef, to chicken, and it comes with veggies and rice(white or brown) whichever you choose. SERVICE: Service is great. Janice is awesome and she will take care of your needs. Your order comes out fast and right. For choices, you can ask her, or just look up at the wall. PARKING: Parking is a non issue as they are in the same parking lot Kahoots and Subway. Great choice when your looking at keeping those abs in check. Come by and have a taste! read more

I got catering done from this location for my business and it was amazing. The food was really tasty and it was delivered on time. Everyone asked me where I ordered the food from. I recommend trying this location out for fresh food. read more

The service here is amazing! The staff is very kind and make the environment very comfortable to be in! Its my go to for lunch or dinner. The food is healthy and always delicious, and the service is amazing! Such a bang for your buck! I reccomend to all!" read more

Make sure you call before you visit this location is always opening late I work in the same shopping Center Try To Visit always opening late. I know ur hr for business I work in the same shopping center but I don't think your employees know what time u guys open They probably need to watch read more

this place is dumb, family did an online order & "manager, owner" tried to call us stating we need to email or text them my ID & credit card to verify the purchase. stated i don't feel comfortable emailing or texting personal information for a simple pickup order. i offered to walk into store for my pickup & show this information. no need for owner to keep a picture of my person information. however owner stated he will cancer the order if we don't, not sure if owner is trying to scam customers but don't order from this facility. the owner may try to steal personal information from you because why would you ever email/ text your credit cards/ id over a simple online order. be careful by ordering from this facility horrible management. horrible management read more

So delicious, everyone is friendly. I think the ones who complain might not be into healthy food? I eat as is veggies and chicken no sauce always great. My go to spot every week or so.... read more

I've been to Flame Broiler in a bunch of places and they are extremely consistent with the flavor from the Central Valley to the South Central Los Angeles. This one fits the bill. I had a craving for a bowl - the chicken veggie bowl - and it hit the spot as always. Things here are fairly salty as is so if you want a truly healthy meal, axe the sauces...including the magic sauce which is a syruppy black sugary Teri sauce that isn't that great anyway. If you must condiment, throw in some jalapeños. As you can see from my pix, I have broken this rule tonight. I love the skinless chicken and brown rice is always pretty moist and flavorful. Contrary to what people say, it's waaaayyyyy better than Yoshinoya. Anyway, my only complaint is that the bathrooms at Flame Broilers are way too close to the kitchen and also almost always out of order...yeck, I need to wash my hands before I eat, at least place some hand sanitizer nearby! Anyway, I give this place 3 stars though as they really skimp on the meat here compared to other flame broilers :( read more

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Flame Broiler is so underrated ! Super clean and tasty. My go-to for an easy, healthy meal. The sauces are good. I usually just get the beef bowl with veggies. Definitely recommend! read more

THIS PLACE IS CRAP!!! Let's start with the meat, its dry, no flavor, too much MSG. The steamed veggies came cold? Salad seemed old, mushy not crispy. The slice of orange was probably the best part about the dish.. THE SERVICE sucked.. big Asian girl cahier had a dumb face attitude. I told her the meat was dry and awful. She had a "whatevers" kind of look on her face. I strongly recommend not eating here. read more

Hi I ordered dinner off Grubhub- the app for your food delivery & I even called right after to make sure you're restaurant will put the sauce I request cause sometimes you guys forget. I called and the employee said okay. Then I see you guys cancel my order. I called back and your employee answered and hung up on me. It this a real business? So you don't value your customers and can't communicate? You could have just communicated you were closing off the bat and have to cancel my order. It's just really amateur and embarrassing for a business. read more

(+) simple menu, think healthy version of Yoshinoya (although I had to ask the difference between the half & half vs. the works which is... the works comes with steamed veggies - carrots, broccoli, & cabbage) (+) brown rice option instead of white rice (+) chopped green onions... make almost any meal fancier am-i-riiiight?? mmmm (-) chicken was good but the beef ended up being a little chewy and some of it was actually cold (-) magic sauce isn't that magical, basically teriyaki sauce but sweet for my taste (-) still hungry after eating plate called 'the works' (-) coleslaw not appetizing, even with the dressing poured on it read more

Flame Broiler - the works - Fast Food Near Me - Chatsworth, California

Solid 3.5 stars... Needed a quick lunch and had heard this was a healthy option so we stopped in. Limited menu options, but what you can get is very tasty. I opted for the works which includes chicken, steak, and veggies all over rice. I chose white rice, but brown was an option. I really enjoyed this with a mixture of the spicy sauce and teriyaki, and you put as much or as little sauce as you prefer. Ambiance is strip mall diner and price is in line with expectations. This joint makes the list for a healthy spot with fresh ingredients! read more

We have a Flame Broiler close to our house and it's been very consistent. If we are having a crazy day and need something quick but don't want drive thru this is our stop. You always know what your going to get, they have a limited menu but it's just enough. Kids get the kids beef bowl with extra sauce on the side and there are no complaints from them. My husband and I do the a beef and a chicken plate with veggies and enjoy it as well. read more

Flame Broiler is kind of a healthier quick service option. Menu is limited but delicious. Beef or chicken. Get the bowl or plate of your size. Protein, rice (brown or white) and veggies. They often have a lunch value meal here. They have four sauce options -- magic, hot, hot hot and triple hot. A small bowl with a protein and rice is surprisingly quite filling and delicious. People are always friendly here and there are several tables. read more

I came here when it initially opened years ago! It was really yummy and very comparable to waba grill! I didn't know why I stopped coming until my recent experience! Thanks for the reminder.... the place was not clean and basically none of the sodas on the fountain were working! And then when it was tested, the fountain squirt all over me!!! To top it off, I waited 14 minutes for a mediocre bowl that had the ugliest looking carrots... you can tell the veggies were not fresh at all... to top it off, the cooks were eating the food they were cooking, no wonder it took a long time! The spicy sauces are heavily watered down as opposed to the real sriracha sauce they had when they had barely opened... I'm thinking change in ownership?? Regardless, any business owner should be interested in keeping the establishment clean and welcoming... and the food delicious and healthy and fresh just like what they promote and not just edible.... read more

The food got me feeling sick and it just wasn't right. The northridge location is way better. But the lady in the front was very nice and helpful read more

Why would you advertise 2 chicken bowls for $11.99 in big bold banner at the front of your store and then not honor it?? We went in to get the deal and when we approached the cashier to order, she says it's only for Tuesday and points us to the back of the register in a small chalkboard written that same deal but only for Tuesday. I went out to check the banner again and nowhere did it say a specific day. They did not honor it. Very disappointed and it's a scam. We ended up paying full price for two chicken bowls with barely any chicken worth the price. You've lost a customer. read more

Great food, service was helpful. Needed a healthy place to eat and definitely fit the need! Avocados over everything. Will come back tomorrow :) read more

Thought about grabbing a quick bite. Got a chicken bowl and the chicken was burned on one side making it dry and literally blackened makjj IN my the teriyaki sauce unwelcome in flavor. More than half their sodas were out with notes on each (basically coke, Diet Coke and sprite were the only options). Generally didn't get the vibe they cared much. Won't be back. read more

Worst experience I've had. They forgot my sauce and I had to wait almost half an hour for one bowl. On top of that, the chicken was dry and vegetables didn't smell right. Wouldn't recommend. read more

It's under new management. They were having technical difficulties but they were so apologetic and their customer service and food is on point. This will definitely be a new lunch spot for us! read more

If I could give no stars I would. I've ordered from here quite a few times. I've been able to pay over the phone and order and pick it up. The girl told me I couldn't pay over the phone. Ok that's fine. She was very nice and pleasant. Now I go to pay and pick up my food. I see the cook has his mask on but with his nose and half his mouth sticking out. It is so loose. He was talking to the girl behind the counter as he's making my bowl. I was in shock and pay. I should have just left. I couldn't stop looking at how his face was exposed so whatever droplets come out while he's talking is going in the food. I got home and threw away my bowl. There's $10 down the drain for nothing. I will not be back here. Management needs to step in and make sure the employees are following covid protocol. Don't come to this location. read more

Always a tasty choice and amazing sauce to complement a great meat and rice combo. Highly encourage you to give them a shot you likely wont regret. read more

It is good chicken and the tofu i love and it is good friendly service Mini tofu bowl Thank you. Good job... read more

Flame Broiler - Fast Food Near Me - Chatsworth, California

I have always eaten and liked Flame broiler, but I am not sure who made my order it's not cool to mess up both my items being stingy on lettuce... which I don't expect a huge salad but have some common sense.... second I get a half beef n half chicken and I get home to only find half chicken and 3/4 brown rice ... make sure you check your order before you leave was my mistake ... but I trusted them wrong move... read more

Flame Broiler - Really .... who does that - Fast Food Near Me - Chatsworth, California

I guess companies can tout whatever they want about how great their food is but this it's the case here, got literally zero chicken in the half and half bowl and the rib meat was dry/burnt, the gentleman taking orders deserves five stars for his customer service but the food is a one star for sure. Panda, Waba, Yoshinoya, or San Sai are better options in the area. read more

Went here as an alternative to Subway as I am on a diet! Love that you can choose a veggie base with your chicken and that you can get a mini bowl. The cashier was very friendly and the food came out quick and delicious. read more

Eh this place can be very hit or miss. I recommend the steak or white meat chicken... The dark meat chicken can be a little chewy and unappetizing. Still, it's great for a quick and healthier dinner when you need something fast! read more

So slow... I get 30min for lunch. It takes 4 min for me to get to this place. There were 4 people in front of me. It took the order taker 20 min to get through three of the four people in front of me. I had to leave so I wouldn't be late back to work. I clocked back in to work in with 2 min to spare and had no lunch. Tell me how it take 6 or 7 min to take an order when you have so few choices? Maybe the personal conversations... I now know more about the three people in line before me then I wanted to because of the personal conversations going on at the register. The thing is they had three people working, two in the back and one taking orders. A pointer from one manager to another... When you have a rush have the guy in the back cutting vegies come out and help clear the rush in front (you have two registers) then have that person go in the back and help clear the orders he just helped take. Then maybe have a conversation with the order takers and ask them to "stick to the script" what do you want and how do you want it not "so hows the family?" Maybe you wont get so many "slow as..." reviews if you are stricter managing employee time. Let me know if you ever get it together I might come back as the food isn't bad for fast... wait, never mind. read more