We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Thai showed on time when he said he would be their. Then showed up to do the job when he said he…read morewould. Thai is very easy to work with and does a great job. Very professional. If you need your floors done -he's the man you want.

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

I appreciated the prompt response I received and the very thorough explanation of the services…read moreoffered. There was no beating around the bush! Everything was laid out in a very straightforward manner. This enabled me to quickly ascertain that my job was not a good fit. However, if I need something done more in line with the services they offer I will definitely be giving them a call because I can tell I would receive great customer service from a company with expert expertise regarding the services that they provide!

We're building a house in Grant Park and our builder sent us to the Atlanta Flooring Design Center…read moreto select our finishes. We made an appointment with Angela and she helped us coordinate everything. And when I say everything, I mean everything: the exterior, fireplace, door hardware, cabinets, countertops, mirrors, paint & trim, plumbing fixtures, carpet, tiles, and hardwood floors. Aside from commercial work, they also do residential work. When we went back to the Design Center to change some of our initial selections, Jim was very helpful. He specializes in residential design (renovations, etc. from what I gathered), and just happened to be kind enough to lend us his eye. I felt really good about all of our selections when we left that day. I would definitely recommend coming here if you're in the market for new flooring, cabinetry, or countertops.

If I could leave a zero I would. Title: Poor Installation and Zero Customer Service…read more My builder hired Atlanta Flooring for a flooring installation, and unfortunately, it has been a very disappointing experience. The installation was poorly done, zero underlayment was placed down, floorboards are now lifting, chipping and peeling like spaghetti. I contacted Crystal Williams at Atlanta Flooring and she processed a claim. An inspector was sent out to my home. The inspector let me know that the job was poorly done and I definitely had a case, hence my entire bottom floor of lvp was lifting. The flooring was literally laid on top of concrete without curing it as well. The only feedback I received from Crystal Williams was that my claim is denied and they will not cover the cost for fixing the horrible job that was done. Several other homes in my community that had work done with Atlanta Flooring are also all having multiple issues. Despite multiple attempts to contact Crystal Williams, Joe Kehoe, Mark Tunick, as well as any other employee at this company via phone and email I have not received a single response. It's been 6 months with no follow-up, no resolution, and no accountability. Customer service is just as important as the product itself, and unfortunately, this company has failed on both fronts. I regret choosing them and would not recommend their services to anyone looking for quality work and reliable support.

let me know if this wording is ok-…read more Atlanta Flooring recently installed rubber tiles for our basement home gym. Sandra Polo from the office staff was very professional, courteous and knowledgable in helping us to select the appropriate material for our application. Additionally the installation crew was also very professional, hardworking and able to correctly complete the 400 sqf. installation in only a few hours. I would highly recommend this business for anyone wanting to install quality flooring in their home or business.

Do not trust this company! I worked for them for 13 months, and they allowed my boss to fire me…read morewithout just cause. I did a really good job. My customer loved me, and they were upset I was fired. But my boss was allowed to do it anyways. I'm a single mom and I did my very best, because my dad has worked for this company for 10 plus years.

Atlanta Flooring recently installed rubber tiles for our basement home gym. Sandra Polo from the…read moreoffice staff was very professional, courteous and knowledgable in helping us to select the appropriate material for our application. Additionally, the installation crew was also very professional, hardworking and able to correctly complete the 400 sqf. installation in only a few hours. I would highly recommend this business for anyone wanting to install quality flooring in their home or business.

Did a great job of putting luxury vinyl plank flooring . They fixed some rotted wood. Work was…read moreneatly done, cleaned up after themselves. Showed up on time and professional, I would hire them again!

Amazing to work with W&J Flooring! Very responsive and my floors look fantastic! Great prices and…read moreselection!Highly recommend if you need new flooring!

If I could give a minus rating I would. We ordered master…read morebedroom carpet and master closet. We told them we needed as soon as they could get it in order to put our house on the market. We waited at least a week and they brought a carpet out and installed it but it was defective. Therefore another week passed for the owner to come out to our house to view the defects and make a claim. Then he ordered another carpet, there went another week, once brought out to my house it too was defective. So we had to wait another almost week in order for them to get yet another carpet. After 3 weeks fighting with this company they only want to offer me 325.00 credit. I'd already paid 1/2 the amount of 1800+ dollars. We had to wait 3 weeks to place our home on the market due to their incompetence and possibly miss several offers or even a sale. I wouldn't do business with this company ever. Their product is low grade. Their 325.00 credit is an insult.

Top Floors took great care of me from start to finish! Dan made the trek to my house personally to…read moremeasure for my countertops and Becky made sure that I had options to choose from (she was very patient and answered ALL my questions). The installation team were on time, did a professional job including cleaning up. I am beyond pleased with the result. I cannot recommend Top Floors enough!

The Mall of Georgia Floor & Decor is great! Expansive products at great prices, but the secret…read moresauce is the service! Specifically, Rachael Scott, Pro Premier Manager. Anything I wanted or needed and the answer was, "Done!" She made everything seamless and easy! Cannot thank her enough! Wow! Will always go back to her, for our needs. Thank you Rachael!

The personal service provided by Pamela M of the design team was wonderful. Her taste in design and…read morecolor was on spot. This is the second project she has done for us! We will use her and only her in the future!!!