Awesome quick service! He was on site in less than 30 min to help us with a lock that needed ground…read moreoff.

Omelevi was awesome! Fast, friendly, affordable. This is the 2nd time that I had to use the service…read moreon the same door unfortunately! I did take his advice and got a key made to put outside of my room! Thank you for the amazing service!

I had a great experience with Good Lock after locking my keys in my trunk. Dispatch was quick to…read morerespond and a technician contacted me within minutes. Jacob arrived in about 15 minutes and got everything taken care of efficiently. There was an after-hours fee, which was clearly explained and fair given the situation. Overall, the process was fast, easy, and turned a stressful situation into a quick fix. Jacob was also very professional and personable.

Jacob was absolutely amazing. Professional and empathetic, you truly don't find people like him…read moreoften. He gave me a quote and rushed over at exactly 20 minutes like he quoted on the dot! Thank you so much Jacob I really appreciate you coming. You literally saved my day! I was stuck for 9 hours from 10pm to 7am. You are truly a life saver! Many blessing to you my friend.

I have used Mitch for several issues I have had involving lock sets and let me tell you he is…read moreresponsive, honest, and trustworthy. As long as he is in business I'll never use another locksmith service!

Best locksmith I have ever ! I will NEVER use anyone else…read more He was so quick and KIND and FRIENDLY. He came pretty much right away..Didn't even have to miss my next appointment . Thanks again for being there when I needed u so badly !!

It is exceedingly rare to encounter a business owner who leads with integrity and genuine human…read moreconnection long before a single dollar is ever exchanged. I recently had the pleasure of consulting with the gentleman at All Day Services, and the level of professionalism I experienced was, quite simply, phenomenal. ​While our interaction was limited to phone and text, the impact was immediate. I am currently in the planning stages of a project and wasn't yet certain of the exact technical scope required. Rather than rushing me toward an invoice or giving me a "call back when you're ready" brush-off, he took the time to educate me. His communication was prompt, transparent, and paired with an incredibly personable demeanor that made me feel like a priority rather than just another lead in a queue. ​In an industry where service can often feel transactional and cold, All Day Services brings both high-level expertise and elite character to the table. ​I wasn't ready to pull the trigger today due to my own project timelines, but the search for a locksmith ends here. There is no doubt in my mind: when the time comes to execute, this is the only call I am making. If you value craftsmanship backed by a gold-standard work ethic, look no further. Beyond highly recommended.

Wish I had the experience the rest posted but burned again supporting local business. Bought a…read moreremote start key fob and came back a week later due to issues. Tech told me to give it some time to learn the truck. After more weeks of issues, one where I filmed me locked out of my truck, I made an appt to come down from Richmond to fix the issue. Apollo didn't show. Today came down from RIC again. He analyzes and says it's the battery and had the nerve to charge me &10! Then says 'I told you over the phone to change the battery' which is a lie since he told me he needed to see the truck in order to diagnose. Even if true what kind of locksmith expects the customer to change the battery on a brand new $250 key fob - where they didn't cut the hard key. I made sure the guy who referred me knows to never refer anyone there again.

Service was good Professional attention…read moreClean newer trucks The price was fair They did the repair I paid for. No more issues with that repair.

Great communication. Great quality work. Went above and beyond with the service we requested.read more

This is an update on a previous review. We were upset at the initial lack of communication, but…read moreonce Coastal came to the house, they did a fine job in making sure things were right. They wired things correctly, explained their work, and left making sure things were in good shape. By all accounts working with them was a positive experience.

I researched home security systems for six months before making a decision. I interviewed several…read moreindividuals and met Mark, the owner of Coastal Security Group. He had the products I wanted and was very friendly with a great product knowledge. We installed a rather high end system and there were a few problems getting the technology to work. The system works wonderfully well and Mark and his crew were fantastic to work with. I would never consider working with anyone else. January 18, 2013. It has been a bit over four months since the system was installed and the tech problems continue with the video on the cameras. Reps from Honeywell are coming out with the technician. Video problems solved and everything works the way it should. I am having smoke detectors and light modules put in later this week. Waiting to see how all things work out.

I have on three separate occasions tried to get a quote for a new system from JT Mechanical. Have…read moretalked to the boss/owner who shared he was setting up his best sales guy and would give me a time. I've reached out 3 times to try and get the appointment lined up with no joy. Have worked with them twice in the past with good results. Have no idea why they won't get bk to me, but if this is how it is before a large purchase i fear the worst if i made one and there was an issue.

Who needs Angie's List when you can have YELP for free. We returned home from vacation to a very…read morecold house late on a Saturday evening. I let my fingers do some walking on the YELP pages and found JT Mechanicals to be well reviewed. Thank you Lance and Mary R. for making my decision easier. I left a message on Sunday hoping for a call back Monday morning but no....I got a call back within 2 minutes. I assured Jeff that we had a toasty fireplace and an electric blanket, we can wait until Monday am. He was punctual and came with very cute booties to cover his shoes. Jeff verified that my husband had done all the resets listed on the furnace properly and that we needed a new logic board, ugh. He then drove to the Trane Parts Store, brought it back and installed it. We felt that the service and labor charges were on par with what we expected. Quick reply, fast service, punctual, neat and clean, fair price. What more could you want? His truck says Heating/Cooling/Plumbing.

Grant was so helpful in helping me with replacing my sliding glass door even when my insurance…read morecompany was being less than helpful to say the least. He was wonderfully patient and was able to accommodate all my needs.

I really wanted to do business with Pella because their Norfolk location on Robin Hood Road is…read moreright around the corner from my home. Unfortunately, my experience before I could even purchase a new front door was extremely disappointing. I called on August 17 and scheduled an appointment for Thursday, August 20 at 5:00 p.m. We originally discussed Wednesday, but I was specifically told Wednesday was booked and Thursday was wide open. We arranged to leave work early and waited at home from about 4:45 until 6:00. No one showed up, called, or texted. I left a voicemail that evening and called again the next morning. When they couldn't find the appointment, I was actually asked whether I was sure I had scheduled it with Pella. I asked to speak with a manager. Later, a woman who identified herself as a project manager joined the conversation and said they had checked their schedules and couldn't find my appointment. What bothered me most wasn't even the scheduling mistake. Mistakes happen. It was how it was handled afterward. There was no real apology, no "let's see how we can fix this," and no effort to reschedule or earn my business. When I finally said I wasn't sure I wanted to do business with a company that couldn't keep track of its appointments, the project manager basically responded, "Well, you have a good day then," and ended the conversation. I expected Pella to say, "Something obviously went wrong. We're sorry. What can we do to make this right?" Instead, I felt dismissed. I was ready to spend money on a new front door and deliberately wanted to use a company in my neighborhood. After this experience, I'll be looking elsewhere. Very disappointing customer service from a company I expected much more from.