The Furnace Man

(86 reviews)

New hvac installation is well done with very fast response to bid and install. Excellent work and…read morepremium equipment. Very pleased with work and value.

Please do not use Red Mountain Heating and Air. They installed an AC/Heating unit June 2025. The AC…read morehas NEVER worked. Osvin has been here more than 6 times since June 2025, each time telling us it was a different problem, never fixing anything. I have countless text messages to Osvin and his wife Clarisa showing them the thermostat continuing to go up as opposed to cooling the house. This past March we paid for a second and third opinion from 2 different companies. Both told us the same thing; poor installation, faulty AC unit and recommended we get our money back. We paid 16,500 for the AC and heater. Via text conversation last month, Osvin offered us a 9500.00 refund but would take both the new AC and heater. This would have left us without a heater; the one we had previously worked perfectly. This was not acceptable so we will be going to court. On June 18, I received a text message from Red Mountain, Clarisa stating "Ok, do it. Anyways our 1 year labor warranty ends and reviews don't affect us. We have been in Court many times for years." Simply put, you do not want to use this company.

Kelly Plumbing & Heating

(166 reviews)

Fast service, reliable, competent, and very friendly. They diagnosed my problem immediately, had…read morethe correct part to replace with them and all done in 20 minutes! Great team, and family owned. They get my vote for the best ever! Thanks, guys!

I've been using Kelly Plumbing & Heating for all of our HVAC needs since our house purchase a year…read moreago. They've been prompt, they explain issues extremely well to a layman like myself, and their prices are fair. Most recently, I reached out since I thought my three-zone AC wasn't working properly. They called me back and explained super clearly that I actually did not have an issue and they figured they'd save me a bit of money. Fantastic business and highly recommended if you're in the Novato area!

American Heating & Air

(74 reviews)

I had a great experience with American Heating & Air. The entire process was smooth,…read morewell-coordinated, and professional from start to finish. They communicated directly with my tenant to schedule the work, making the process hassle-free for everyone involved. The team repaired the AC, replaced the transformer and condenser, and completed a few additional repairs efficiently. They clearly explained the work that needed to be done, kept me informed throughout the process, and completed everything on time. I really appreciated their professionalism, responsiveness, and quality of work. I would definitely recommend American Heating & Air to anyone looking for reliable HVAC service.

American heating and air is the best. They provide great service and keep your home clean while…read moretaking care of any job that's needed. Their whole team is courteous and thorough. We're fortunate to be able to have them take care of our home.

Richard Osorio Heating & Air Conditioning

(155 reviews)

All the positive reviews you read here are absolutely deserved. Art came out to my house in West…read moreMarin the same day I called. Within an hour he had correctly diagnosed the problem of a clogged part causing my furnace to quit or not ignite in the first instance. These are completely knowledgeable and trustworthy professionals. Second time I've used them and wouldn't even consider hiring anyone else.

How often does one look forward to calling an HVAC vendor? But it was time for a furnace tune up…read moreand thankfully our main man , ART was still with the company. Per usual, he gave detailed report and suggested 1 immediate part, an igniter, which I signed off on. I always feel smarter about our unit when he leaves...he is a great educator, not just a technician. I will never go anywhere else.

KC Home Services

(444 reviews)

KC has performed 2 plumbing jobs and 1 major HVAC job for us…read more They are the most professional and friendly company I have ever worked with. Every single technician is polished, polite, communicative and knowledgeable about everything they do. I will always call them for any issues. I strongly recommend them.

This time, KC installed a ductless heating and cooling system for me. Now that it's installed, I…read morehonestly don't know how I ever lived without it. A very worthwhile investment. KC service was stellar as always. The system is so beautifully installed, i could swear that the side of my house where the outside unit and various hidden cables and pipes are looks better now than it did before. A work of art! Many sincere thanks to Mike Anderson and Caden Hutman. The project manager Virginia was wonderful to work with as always and very easy to contact when needed. I couldn't be more pleased.

Mason Heating & Air Conditioning

(5 reviews)

I love these people. Bob Mason and his sons have been taking care of our HVAC needs for more than a…read moredecade and are honest, kind, hard working, reliable and experts at what they do. I can't recommend them more highly. In two different homes they've fixed multiple ducting problems, installed new hot water heaters and an air conditioning system, and repaired/maintained a heater and then a furnace to good working order. Their prices are always fair and reasonable, and they stand by their work.

Bob's customer service and expertise are outstanding. After over a year of trying many different…read moreHVAC companies without satisfaction I am glad I chose this company. Price- excellent Work- excellent and timely Communication- prompt and transparent Explanation of problem and fix- the most trustworthy and accurate after over a year of communicating with different companies Bob even went out of his way to drive from SF (I live in Pleasant Hill) to put in a new grate for my duct so I can easily change AC filters, this wasn't part of the job. This is a honest, family owned, small business with many years of experience. They will get the job done right and go out of their way to make sure you are a happy customer with a cool home. PS- I never right reviews, but I am happy to recommend this company to anyone, Mason Mechanical is top notch.

Elevated Comfort

(308 reviews)

To begin with, the office staff ie wonderful, professional and pleasant to work with. Getting an…read moreappointment time that works with your schedule is easy. The tech that came to my house, Scott Hampton, arrived early, communicative, knowledgeable and a great guy. He's been here twice and was a consummate professional both times. Overall, Elevated Comfort gets an A++ rating from me

Daniel and Rick did an amazing job installing my heater!! They were punctual,professional,…read morecourteous, efficient, quiet, and they cleaned up everything when all was complete! Daniel showed me how to program my thermostat, so I am comfortable doing it on my own! A Big shout out to Zachary!! He came out immediately to diagnose my heater. He informed me about all there is to know about a heater and answered every question that I had!! He was personable, professional, and really listened. He explained cost, warranties, etc. He was the reason I went with Elevated! I can't forget to mention the office staff. They were very easy to work with, kind, personable, and timely as well! Thank you all for a fantastic experience!

Raven Heating & Air

(26 reviews)

Dave was so incredibly responsive to my 89 year old mom when her furnace broke. I highly recommend…read moreRaven and have referred others who were also very satisfied. Raven

I called Dave on a Friday around 2pm to discuss ducting replacement in my crawlspace. I had flex…read moreducting installed there by another Novato HVAC contractor during a furnace/central AC installation. I wasn't happy with the other contractor given they knew I have a shared crawlspace and keeping rodents out of it is a losing battle. Regardless, the contractor recommended flex duct for better insulation and noise control. The contractor said I didn't really need to worry about rodents because they probably couldn't jump and reach the ducting. So, that contractor removed my perfectly good metal ducts (rodent-proof) and installed flex ducts. My mistake, it was a few thousand dollar lesson learned. Rodents ended up chewing several holes through and into the flex ducts (repeatedly), camping out inside my ducts. Yuck. That's why I called Raven... So, Dave was at my place about an hour after I called him that Friday. He had a quote to me for insulated metal ducts about an hour later. The price was very fair for the job and I knew Dave came recommended by another contractor whom I trust. Given that, I agreed to the price and work. Dave's work crew was at my place the following Monday to install the ducting. Dave's four man work crew: Jacques, Isaac, Josh and Lucas is awesome. They arrived early, performed their work well and professionally. They were genuinely nice folks and communicative during my ducting installation. Given my experience I will definitely be using and recommending Raven's services in the future. Thanks Dave, Jacques, Isaac and Josh!

Bellows

4.6

(249 reviews)

Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

Cody from Bellows came on time and expeditiously found the issue with my ac and heating unit. I…read morerecommend their services. No drama honest service !

Divine Electric and Plumbing

See more unrecommended reviews

(893 reviews)

Had a new toilet installed which required both a plumber and an electrician. Divine Electric…read moreprovided both which made the entire installation process incredibly easy. Especially since the both of them came at the same time. They are my Go To guys.

Great work overall, but the pushy sales tactics are a real issue. The electrician who came out --…read moreChris Ramirez -- did a fantastic job, and I genuinely appreciated his work. However, it was clear he was being directed by management to push additional services, which made the experience uncomfortable. Its 2026, customers are informed and can see through high-pressure sales techniques. It's off-putting and makes me hesitant to call again. I'm giving 4 stars solely because of Chris's excellent service -- the sales approach alone would have cost you far more. Drop the pressure tactics, and you'd easily earn 5 stars.

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26 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Amanda M.

1

4

0

13 years ago

Mark is awesome, I don't understand the bad reviews. I had 3 bids done when we bought our house and needed to replace the furnace and add a/c, and his was by far the best. Plus, we liked him as a person because he's just friendly, honest, blunt, and easy to talk to. And, he'd done the work at my parents' house, so I knew we could trust him. Things went wrong with the job through no fault of Mark's - silt and water in the ground had rusted away the base of the old furnace, which was not detected by ANYONE (including the inspector who checked the house during sale and that guy saw EVERYTHING wrong with this place) and made it impossible to put the new furnace where the old one had been in the garage. He moved it to a new location without charging us more. Seriously. I had a house gutted and rebuilt in LA and dealt with TONS of contractors and none of them would have done that for me. Shame on you, Yelp, for filtering out the many positive reviews and posting one star reviews instead. When my mom recommended Mark to a coworker, she came back talking about how awful the Yelp reviews were, and my mom had to talk her into giving him a chance. That's just not fair of you. I highly recommend giving Mark a chance if you're collecting bids, and making the call for yourself. You have nothing to lose by giving him a shot, and everything to gain by finding yourself a great contractor. read more

Dick B.

0

2

0

11 years ago

Our furnace died 3 years ago on Christmas Eve. The day after Christmas we called Mark at the Furnace Man. He came promptly, pronounced our old furnace DOA, ordered us a replacement and got it installed within a few days. This Sunday our furnace went out again after the coldest night of the year. On Monday in looking for the Furnace Man's phone# I happened upon the 2 negative reviews here and thought I might be better off calling one of his higher rated competitors. The first one couldn't come till the end of the week and the 2nd not till next week. So I called Mark. He said he was "slammed" but would come the next morning. He actually showed up earlier than he had estimated and within minutes had diagnosed the problem and ordered a part (inductor motor). He said he be back the next day at the latest, depending on how long it took to get the part. He showed up the next afternoon as promised, installed the new motor and thankfully restored heat to our frigid home. The bad news, he said, was that while the part should be covered under warranty, the company had made him pay for it. I expected him to pass that cost on to us, but he charged us only for his labor and said he would fight the company to get reimbursed. So in my experience I found Mark the Furnace Man to be responsive, prompt, reliable, competent, fair and pleasant to work with. read more

Jim A.

0

1

0

9 years ago

Five years ago Mark did a total replacement of the original heating, central air, and crawlspace ductwork for our 1960's-era ranch-style tract home, over $13k of work. I highly recommend him - the work was done problem free, and his recommended high-efficiency furnace and A/C units and insulated duct runs have cut out utility bills in half and they run vastly quieter than the originals. A few days ago in the middle of a Novato summer heat wave the thermostat stopped working - no heat, no A/C, no fan. I'm pretty handy with Googling DIY sites and checked through the standard items. Still nothing, with no voltage to the thermostat. Called Mark, and over the phone he suggested checking the 3 amp fuse on the circuit board inside the furnace. Bingo! A new $1 fuse at the hardware store saved a $$$ service call. Thanks Mark! read more

Carolyn C.

0

5

0

13 years ago

a friend referred us to mark and he came out and fixed the furnace asap (on his way to a giant's game, when he was off) and didn't charge us. he said the furnace won't last much longer, told us why, but he said we should try and keep it going as long as possible to save the expense of a new furnace (which he also explained models, types, costs and offered to help us). i called him again a few months ago and he refused to accept money for a dirty filter-- an absurd call from me . he never said a word, made me feel embarrassed-- he just wanted to help me asap while my husband was out of town. mark is that kind of guy. mark knows his stuff and is honest, and very trustworthy. i have since referred him to a few others and all have had same positive experiences i have had. read more

David G.

0

11

1

11 years ago

First of all, Marc is a pleasure to work with. If it seems possible, he will try to help me fix my furnace and air conditioning problem over the phone, to see if I can do it myself. Sometimes it works and I save money. Other times it doesn't and he comes out right away, with a smile on his face and does the job quickly. Not only that, he is reasonably priced. I called around, before I found Marc. Wow, some places charge just to diagnose the issue. I have never had a problem. He is there when he says and he has been helping me out for the last 4 years with my home and business. Not sure what happened to the other unsatisfied customers, but I won't call anyone else. read more

Gina K.

0

4

11

6 months ago

We had a great experience with The Furnace Man. They installed a new furnace, AC, and all new ducting in our home, and everything went smoothly from start to finish. Super professional, easy to work with, and clearly know what they're doing. After we did a small remodel, they had to come back to cut in a new vent, and Adam (the owner's son) was incredibly accommodating and even worked around my baby's nap schedule that day. As a parent, that meant a lot and really shows how thoughtful and customer-focused this company is. Great work, great people, and great communication. I'd definitely recommend The Furnace Man to anyone needing HVAC work. read more

Daniel C.

126

37

15

7 years ago

Mark was awesome. Our broke and he came out as soon as he could which was the same day to come and fix it. He had to order some parts but it started working soon after we called him. We then had 2 other issues in relation to the electrical system in our house which caused the ac to stop working again. He came out twice and was super helpful and didn't even charge us. He even picked up my call when he was out of the country and called people to go over right away to help within 2 hours. Amazing service!! read more

Joe F.

0

2

0

15 years ago

I do not agree with the 2 comments. The furnace man came out to my house on labor day to fix my AC. This was the best service from a heating and air conditioning company I have ever had come to my house. If you need your furnace fixed call this company. Really nice people and enjoyed the very low prices. Mark is the nicest person and owner in the industry. He was professional by putting down tarps in my house. read more

Wayne M.

0

4

1

12 years ago

I have used Furnace man on two different occasions, at my home and at my business. I found their service to be reasonable, fast and professional. John was very knowledgeable and courteous. I would highly recommend this company. FYI I am also familiar with Jack Nelson (assumed name) from Centerville. He is a deadbeat scam artist. He tried cheat my company too. Remember that face, he uses different names. read more

Dean S.

0

8

0

15 years ago

Called the Furnace Guy (Mark) to check out 2 gas wall furnaces that wouldn't work. He told me that because of the brand (Cozy) and the age (14 years) that they were "a throw away item" and that he could replace them for $1900. I had another company (Aero) check the furnaces and both had dirty pilots. They were fixed and working within 1/2 hour and their minimum charge for a service call ($105). read more

Tom M.

0

1

0

14 years ago

Furnace Man - Mark was a godsend. Our house has 2 furnaces. Furnace Man replaced the main furnace and A/C with a high efficiency model a number of years ago and the results have been excellent. Recently, we needed to replace the very old second furnace and he was excellent in outlining the options for this secondary furnace where efficiency trade offs are important. We highly recommend Mark.. read more

Mark B.

0

1

0

15 years ago

I am sorry to hear that some people have had a bad experience with Furnace Man. I took over this company in the spring of 2008 and have always strived for excellence from my employees and myself. Our prices are competitive and our work is guaranteed. If you do have a problem with anything we have done will have someone out with 24hrs to address the issue. read more

Janet R.

17

2

0

9 years ago

I have to say We called Mark the Furnace guy when my parents heater went out Dec 12 2017 And it was so cold and my Dad was sick and we needed the heat. Mark was there to save the day. He fixed the heater in about 20 min with the replacement part and now it's working great. So thank you very much Mark your the best Janet Robbins read more

Les B.

0

2

0

7 months ago

Tired of dealing with subcontractors.. Local / family owned company who really know what they're doing. They replaced my heating and air conditioning. They were clean, polite, prompt, and efficient. I loved having direct contact with the actual owner and his sons. Would definitely hire back and refer. Plus their prices were highly competitive! read more

L L.

0

1

0

16 years ago

I use Furnace Man for my preventive maintenance and repair needs; I have never had a problem with them. I find them to be reasonably priced and very competent. I recommend them to my friends. As far as Moshe K is concerned, I see that you like to complain about all your service providers maybe it's not them and its actually you. read more

Alex P.

0

14

0

7 years ago

He saved our Christmas . Our furnace went out and he was here happy to come out within minutes to look at it and fix it. Only to realize it needed replacing he came back a few hours and replaced it. Super friendly, honest and reliable. Very fair prices and so grateful he did it so timely before the holidays. Highly recommend. read more

Andy S.

0

2

0

5 months ago

The Furnace Man is top shelf! They are highly skilled, extremely responsive, friendly and offer incredible customer service. I recommend them highly! I really appreciate this family run wonderful company. They have been supporting us for well over 10 years and it is consistently a wonderful experience. read more

Ela R.

0

1

0

17 years ago

We were searching for a new furnace within our budget, with high efficiency ratings and quiet! Mark was incredibly responsive and found the right furnace at a very fair price. Tremendous follow up and support. We're very, very pleased with the outcome. read more

James S.

0

2

0

15 years ago

Mark saved us $3800 today when he discovered that our AC compressor is fine, after another outfit tried to sell us a new air-conditioner. He's responsive and on top of things. We like working with him. Don't at all agree with the negative reviews. read more

Ben S.

0

3

0

12 years ago

Furnace man does great work. I use him on all my projects. He is very knowledgeable and his crew is very professional. I've used him for a while on all my remodels and he always gets the job done right the first time. Thanks mark. read more

The Furnace Man - hvac - Updated July 2026

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All the positive reviews you read here are absolutely deserved. Art came out to my house in West…read moreMarin the same day I called. Within an hour he had correctly diagnosed the problem of a clogged part causing my furnace to quit or not ignite in the first instance. These are completely knowledgeable and trustworthy professionals. Second time I've used them and wouldn't even consider hiring anyone else.

How often does one look forward to calling an HVAC vendor? But it was time for a furnace tune up…read moreand thankfully our main man , ART was still with the company. Per usual, he gave detailed report and suggested 1 immediate part, an igniter, which I signed off on. I always feel smarter about our unit when he leaves...he is a great educator, not just a technician. I will never go anywhere else.

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honesty & integrity & fair prices quick to tespond…read more highly revommend over 20 yrs experience

excellent family own business. We have been using them for the past 20 years, very responsive and…read morehonest.

Kelly Plumbing & Heating

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Fast service, reliable, competent, and very friendly. They diagnosed my problem immediately, had…read morethe correct part to replace with them and all done in 20 minutes! Great team, and family owned. They get my vote for the best ever! Thanks, guys!

I've been using Kelly Plumbing & Heating for all of our HVAC needs since our house purchase a year…read moreago. They've been prompt, they explain issues extremely well to a layman like myself, and their prices are fair. Most recently, I reached out since I thought my three-zone AC wasn't working properly. They called me back and explained super clearly that I actually did not have an issue and they figured they'd save me a bit of money. Fantastic business and highly recommended if you're in the Novato area!

Adams Heating and Cooling

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I Paid a ton of money for a heat pump that came 1/2 full of refrigerants and leaks....all I'm…read moresaying.

John Owens Services

4.0

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Bellows

4.6

(249 reviews)

Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

Cody from Bellows came on time and expeditiously found the issue with my ac and heating unit. I…read morerecommend their services. No drama honest service !

Red Mountain Heating and Air

(86 reviews)

New hvac installation is well done with very fast response to bid and install. Excellent work and…read morepremium equipment. Very pleased with work and value.

Please do not use Red Mountain Heating and Air. They installed an AC/Heating unit June 2025. The AC…read morehas NEVER worked. Osvin has been here more than 6 times since June 2025, each time telling us it was a different problem, never fixing anything. I have countless text messages to Osvin and his wife Clarisa showing them the thermostat continuing to go up as opposed to cooling the house. This past March we paid for a second and third opinion from 2 different companies. Both told us the same thing; poor installation, faulty AC unit and recommended we get our money back. We paid 16,500 for the AC and heater. Via text conversation last month, Osvin offered us a 9500.00 refund but would take both the new AC and heater. This would have left us without a heater; the one we had previously worked perfectly. This was not acceptable so we will be going to court. On June 18, I received a text message from Red Mountain, Clarisa stating "Ok, do it. Anyways our 1 year labor warranty ends and reviews don't affect us. We have been in Court many times for years." Simply put, you do not want to use this company.

BKB Heating Air Conditioning & Sheet Metal

(15 reviews)

I knocked loose a refrigerant line on my air handler unit while trying to clean it, and Brian was…read moreable to schedule and service it in half the time others were able to (and quite a bit less than I was quoted by those other firms, all of whom wanted to charge for a site visit to tell me what was wrong, even though the issue was completely known!). Brian was professional, friendly (and, observed safety related to COVID-19) and expedient. He even provided advice on how to improve the air filtration to help my husband's allergies. I will definitely use again, and definitely recommend!

Prompt, professional & honest. We returned from vacation to…read morefind our furnace not lighting. The PGE tech was great, but unable to diagnose the problem. He made an "off the record" recommendation for BGB. We called and they fit us in the same day and it took less than 1/2 hour for him to diagnose and fix the problem. No hidden charges. $90 for the first hour plus parts. Will definitely be calling if we have any other problems.

Dickson Co.