I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

An eclectic selection of estate jewelry in a small quaint setting. Also expert repairs. Miss…read moreshopping there.

I have been going to Cotati jewelers for over 10 years whenever I needed to fix a piece of jewelry…read more What kept me coming back initially was the gentleman that worked there his expertise and lovely customer service skills over the past year. He was no longer working and unfortunately replaced by someone who I believe is the owner of the shop. She is rude mean, overpriced, and not good at what she does many of the pieces I've taken to her end up needing repair again and again. The last time I went on my way out the bracelet I had just repaired the clasp broke before I got to my car when I let her know she said she would not fix it unless I paid again. I would not recommend this shop. If you are looking for expertise, efficiency, and basic customer service. This is definitely not the place for you.

Based on the great reviews here on Yelp, I brought in one ring to be re-sized and another ring that…read morehad a decorative part in the center of it broken off and lost. Greg Darcy was very patient in helping me decide how to replace the broken part of that one ring and did a great job in re-sizing the other ring. He was also honest with me about the broken ring. I thought it was solid silver but he told me it was silverplated brass. Thanks to him, I now have two rings that I can wear again. I highly recommend consulting with him for all of your jewelry needs!

I've had dealings with many, many jewelers, but my recent experience with Greg Darcy tops them all!…read moreI contacted him because I needed his help with a flawed wedding ring setting; three separate diamonds had fallen out in a 12-month period so I knew there was something wrong. He confirmed my suspicions and suggested an alternative setting. Here's the best part: I had brought in a bag of random loose diamonds with me that I had been accumulating over the last several years. In addition to the stones already in my original (flawed) wedding band, he was able to sell/trade all of these diamonds in order to provide me with TWO identical wedding bands! And, he did so at an unheard of low price! The rings are spectacular! If that wasn't enough, as a bonus he took a diamond necklace of mine that had been sitting in my jewelry box (unworn) for 2 decades and transformed it into a stunning set of diamond hoop earrings! He is amazing and loves to give new life to old and forgotten jewelry. You can be sure I'll be going through my jewelry box again to see what other magic he can perform! I'm so impressed with his professional but personal customer service. Greg is such a nice person and I 100% recommend him for all your jewelry needs!

I volunteer for Friends of the Library and discovered an envelope of what appeared to be gold leaf…read morein an old art book. I was going to sell the item on EBay to help raise funds for our children's programs, but could not do so until I had verification whether or not it was really 14K gold leaf. The staff at Gold Rush were very helpful and graciously tested it for me at no cost. Thank you to a great local business.

I received a custom order silver ring I'd purchased. I did not size my finger correctly due to my…read moreown over-approximation of my abilities, I thought it was much larger. Some people say this is common for men, hehe....I digress. I investigated online for how feasible and financially palatable a feat of this magnitude might be. The results provided by Google were optimistic, as they usually are these days due to the AI backed search engine....they know what we want. Possibility, hope, reasonable customer service. Due to my location during my sleuthing; I was directed by my hopeful companion, Google, to the jewelry store in my immediate proximity. Four minute drive...hell yeah brother...I'm in the truck and on my way. Seemingly assured of my abilities (again) that the first option, despite negative reviews, was gonna be a sure-fire no casualties mission. But lo, there was collateral damage, there was a crushing of childlike joy, obliteration of ego...folks....I'm talking casualties. I entered the scene of the crime, sunglasses on, ridiculously large ring in hand, likely sweaty due to palpable anticipation. The scene....a jeweler....the crime....murdering newfound internet given expectations revolving the reworking of fashionable metal....the victim....an idiot....me. A woman greeted me, gruffly, I explained what had to be done as I set the ring upon the countertop. Retrieving it for a closer look, she said, "I can't do it." I, visibly crushed, asked whether she knew anyone in the area that might be able to handle the scope of work. Her reply......."No one......" Seeing that I would receive no assistance here (damn you Google), a quick-step heel turn maneuver was successfully accomplished, and I retreated out the door after a brisk, "Then I suppose we are done here." She mumbled something about her tool being too small and not being able to cut through the thick band, but I was already gone. Sunglasses still on face....pretty cool.... Returning back to my sanctuary I was reeling from this massive blow to my world. I took the initiative once again; of petitioning the big G for an answer. It gave me one, and like from the heavens, I heard the trumpets call.......and they tooted out in capital font.....GOLD RUSH JEWELERS.... Not wanting to potentially waste valuable fossil fuels I employ to power my steel steed, dubbed The Vessel. I elected to type an electronic letter to this magnificent empire that ruled the north bay with a golden fist. It was not a grand communication, and I had no envoy to send but the current of the interwebs to word of this quest. Almost immediately, a mysterious figure who identified himself as Rick, answered from the nether. He told me that this could indeed be possible, but that I must send him photos of it in order that he gather a more complete understanding of just how thick this silver band was. Once his eyes set upon them, he advised me that one of his stalwart metal magicians nearby must be consulted posthaste. Unfortunately, the hour was late, and the shadows had gone, replacing the world with darkness as opposed to light. Their Rohnert Park location was closed....it was 9 o'clock....completely reasonable. I showed up, precisely at the time that Sir Rick passed to me, in order to encounter his wizard before the mobs showed up to plead that his miracles be worked on their own accessories. A very kind woman named Kat assisted me, and upon having me try on several ring measurements, we found one that suited my fit best. She did warn me that it may be difficult and may not come out perfect. Then she floated into the back with my ring, after a brief conversation with an unknown voice, the Conjurer Steven emerged. The conversation was fruitful, Steven said he would attempt it and do his best. He said that there was a possibility the transformation would destroy the ring. I said it was no use to me in its present shape, and that I would sign whatever needed to release liability over them. They let me know that it could take close to a week before it was attempted, but that it could end up being tended to quicker. The undertaking was still plausible, and with happy faces, we all went about our day. I saddled up the truck again and gallivanted off to work. Difficult first few hours of the shift, but then my cellular telephone device shattered my concentration. An unknown number was calling, I let it go to voicemail, I like to screen my calls. Spam....but wait Steven left me a voicemail. The job was done and I was free to retrieve the ring at any time. The work day ended and I sped off into the north, not using the freeway due to the peasantry clogging vital arteries. I'm a backroads kind of dude, never see me coming. Too many words to post. Great experience though from all staff, Kat and Steven are amazing.

The ladies who work here are so kind, sweet and genuine. They never try to sell you anything you…read moredon't want and work tirelessly to find something you love. I wanted to find a band to compliment my engagement ring, and mind you, I'm very picky, I know what I want. We spent a few sessions looking for what I wanted, they sent some stuff over from another store and also brainstormed with their other employees. At the end, they weren't able to find something I wanted, which was fine, but I appreciated all their research in it. Terry and her team are amazing. I ended up resizing my ring here. It was very affordable and they were able to do it in a few hours.

I brought in my Seiko watch band to be adjusted. Service was quick and accommodating. Walk-ins are…read morewelcomed.

Very friendly and knowledgable. They fixed my watch and pair of gold earrings. The service was…read morequick and affordable.

Needed a wrist watch battery replacement. Rain did it lickety split!…read moreShe's the absolute BEST!

I can't believe I've never stopped by this shop before. It is a fun place to not only peruse the…read moremany beautiful items, but to purchase some unique and fairly priced gems. The service was helpful and quite friendly. I'll be back!

This is a cute little gift shop. They have a large selection of stones and crystals. There were…read morelocally made gifts and things were not too expensive. The people that waited on us. I'm not sure if they were the owners or not but they were very friendly and knowledgeable about the different stones.

Very friendly service, helpful insight on jewelry repair. I felt safe leaving my heirloom jewelry…read morethere. Will definitely continue to use them for all my jewelry repair

I took an old vintage Hamilton doctor's watch I paid $2k for in there for a repair. When I got it…read moreback it still didn't work. I took it in a 2nd time but again it wasn't working properly. Finally I sent it to LA to a Hamilton specialist for the repair. I wasted over $200. They should have admitted they couldn't repair it. Very disappointed in their work and I think they owe me in good faith a refund.

Was looking to have a bangle repaired for my wife and get some jewelry cleaned after visiting a few…read morejewelers in the center I chose hung phat because they were polite and welcoming can't say the same for some of the other jewelers in center anyways walked in and was greeted by almost everyone and Kris walked up and asked how she could help me she patiently waited while I explained what I wanted and went and spoke to the repair jeweler and came back and gave a very fair price and also cleaned my jewelry at no additional cost thank you Kris and hung phat jewelry for a great experience will be back in the future

This place scammed customers with false advertisement. They advertised verbally and issued the…read morereceipt with promotion exchange and buy back program (70-85% Diamond Value) but they refuse to do that. I came back 1 year later, they completely refused to buy back as committed on the receipt. They say the receipt doesn't count. From August 2026 to later, they only sell out and will not buy back any products. Please never buy at this place! Tiệm người Việt lừa đảo người Việt. Hứa bán lỗ 10%, bán lỗ 15%. Giấy trắng mực đen receipt in rõ ràng. Vậy mà 1 năm sau đem ra tiệm nói ngang không thu. Tiệm lừa đảo, quảng cáo sai sự thật.