Good service fast, coffee is good and breakfast is great try the Texas toast and steak and eggs were very good

Again, great staff. Good food. Best value in Carson. For breakfast the best for the money.

Ordered the shrimp dinner... can no longer get a baked potato or soup/salad.. thats extra.. I also asked for some extra sour cream & some chives with my $3 potato.. sour cream .30 & chives .59 (and they weren't real chives, but poorly chopped green onions) You've lost our business, both in this Grill & in the casino.. not worth the extra money or hassle.. read more

My family and I ate here three days while staying at the Gold Dust West hotel. First night, prime rib. Excellent, prepared exactly as three of us ordered, and the vegetables were done to perfection. The waitress was concerned that she brought the prime rib plate out "too soon" after our dinner salads. Great, prompt service! It was Thursday night, so not too many patrons in the restaurant. Next two days for breakfast, Sandy waited on us, again with exceptional service and fun, caring attitude. Very attentive. The next day she remembered our preferences from the day prior! She made us feel welcomed and comfortable as we were going through a family emergency in town. The Grille prepares a very good country scramble. Also the plate of pancakes with bacon was good. All of our meals were yummy, including the fried shrimp. Nothing was too greasy or fatty. Impressive food served hot, along with prompt, attentive service. The desserts are divine! Visited October 2015 read more

The Grille - The Grille - Country Scramble is delish!! Very soft biscuit under all that yumminess. Tasty but not too spicy. - American Near Me - Carson City, Nevada

Great food, and clean. Every condiments was clean beyond belief. That is so rare in today's restaurants. Our waitress was awesome. She was very attentive and anticipated our needs ahead of time. I had the Gyro, and was pleasantly surprised at how good it was! My girlfriend had prime rib and she said it was great. She has a real high standard for her meat! I recommend this place highly! read more

We went here for breakfast this morning and we had 4 in our party. Breakfast was good however 2 of us almost didn't make it home in time to use the restroom. read more

I eat breakfast here 2-3 times per week if that says anything. Food is always good and staff is so friendly. My waitress today Monica was super. I will keep coming back I'm sure. read more

This is a nice coffee shop inside the fandango. This restaurant has something for everyone. The prices are not bad either.

My husband and I have been coming to The Grille for years. The staff are wonderful. Sandy is an amazing waitress and person. We always request her. Don't get me wrong, Sahine, Monica, Veronica and the others are great also. The hostess Denise and the other gal are accomedating and friendly. I went to Pegs last week and spent a lot of money on a subpar breakfast. I went to The Grille today, ordered what I had a Pegs. Hands down the taste, price and service is so much better. The only thing that I have almost walked out of the restaurant with is sometimes the cigarrette smell is strong, too strong. I have asthma and I do not want to breathe it. Most of the time it is pretty clear, but they have days it is bad and last week there were a couple days that the smell was intense. Other than that, this is our go to place. read more

I came in for dinner and my chicken was raw. I told management and they want to give me something else and I said no but they gave me brownie and cookie. I got home and that night I had the runs and vomit. I came in Saturday morning for breakfast and got on the waiting list and was told about ten minutes. An hour later I went back and ask when I was going to be called and she said I paged you. Well their normal has been phone number and then they text you. Well they said the paged and anyone in the Gold Dust West casino can make out what they say over the intercom you are geniuses. The same manager took care of the issue by comping my meal and offered another comp. The question in the back of my mind is do I trust a third time, will something else go wrong, is it worth it to trigger my PTSD and have a bad rest of the day. When or if you eventually get served the food is great. Even though raw chicken the chicken picata was excellent read more

Ants in the cup... Sodas are flat... Chicken parmesan that was impossible to cut through covered in a centimeter thick layer of cheese... Marinara sauce that was extra salty... Alfredo sauce that just tasted like pure heavy cream with no flavor... Overcooked noodles... Prime rib melt was pure fat... Need I go on? Never again. read more

This is the restaurant (cafe) in the Gold Dust West Casino in Carson City. As a casino restaurant, the focus is generally more on value than on service and the highest quality food. We were seated immediately upon entry and we were ready to order when our waitress came to the table for our drink order. We have learned that this expedites thing immensely. If you are fooling around on your phone, you won't get good service. The environment is casual and relaxed; nothing fancy. It is even a bit noisy because of the casino machines nearby. That said, we were comfortable. My wife ordered a chicken sandwich with fries and I ordered a half-rack of ribs with fries. Both were rather large portions with a huge piece of chicken and a very meaty half-rack. The food was quite tasty and well cooked and presented. This fries were good and they offered thousand island for the fries. When our food was only half eaten, we stopped to leave room for the included pie. My wife had peach and I had chocolate cream. It wasn't the very best I have ever had, but it was certainly worth the calories; a great way to finish off a meal. The service wasn't perfect, but we were offered refills and the waitress was very pleasant. She also offered to go boxes when she observed we had left-overs. So, in summary, the value was a 5. The food was a solid 4. That is the primary basis for my rating. The service was a 3.5, better than average, but the wait staff is pretty busy. (Service is a tie-breaker for us. I find you get what you give regarding service for the most part.) I would certainly go here again for a casual meal. If you are heading in for the extremely cheap breakfast, and you expect perfection . . . remember this is designed for casino gamblers and guests and not most importantly as a diner. If you want a good meal for a very reasonable amount; this place is perfect. read more

To start, we walked in, the cashier came up to me and asked when the baby is due. I'm not pregnant. We went up to the seating host. He said there were no booths available, we said we were ok at a regular table. He said there would be a 15 minute wait and took down our number. All the regular tables were empty but we sat to wait. 15 minutes later we're not seated but new people that just walked in got seated. We asked the host why, and he said they didn't want a booth. We reminded him we told him we wanted a table. He grudgingly took us to a table and dumped our menus, no apologies. I ordered the chicken parmesan sandwich with fruit instead of fries, my husband ordered breakfast. His meal was mediocre. My sandwich was decent, not great, but decent. The fruit was rotten, you could smell it. When we told our server and he apologized but didn't offer to see if there was fresh fruit, or to give us a discount on the meal. The meals were supposed to come with free pie. I ordered cherry, my husband got chocolate cream. His was mediocre. Mine was cold, it tasted terrible. I complained to our server, he offered to warm it up. He brought it back and didn't tell me it was steaming hot. I burnt my tongue. We complained, no one cared. We won't be back. read more

After reading the current reviews I must write about our dinner last night. Went to The Grille for dinner. The place is remodeled and cozy. Both our waitress and even the bus person gave us VERY GOOD and friendly service. 1.) My wife and I shared the shrimp special. $7.77, a great deal... 13 shrimp fried perfectly, good fries but a not so good bowl of cole slaw. Overall great for the price. 2.) My older son had the tri-tip beef special. I tried it. The beef was very tender, Good meal for $ 6.99 3.) Our younger son had the western-style bacon cheeseburger. Beyond my expectations! Half pound patty, bacon, a big onion ring, good sauce. (this is a good size burger) I tried it and I seriously can't wait to go back and order this. A VERY GOOD Buger. Clearly the cooks or chef on duty (a Monday night) deserve kudos. If it were not for the fact that the cole slaw tasted old, I would call it a perfect dinner for a coffee shop. We will make this one of OUR places to eat at. read more

Ok. The service is fine, and the food is ok. But we have eaten here twice more during our stay. Both times they gave us a story about not having enough cooks to get the food out . The first time they wouldn't even seat us even though there were only 3 tables with customers. They said the kitchen was having trouble keeping up! HIRE 1 good cook! read more

First off, I didn't go in with high expectations... the family was running around all day and we were tired and hungry. We wanted to eat inexpensively but not fast food. My cell was dead so I couldn't yelp (BIG MISTAKE) and we ended up here. Gagged from all the smoke that wafted in. It was hard to take. Seats were kinda greasy and we asked for the table to be wiped down again. Dinner salad had obviously been pre-made in the walk-in for a while as the lettuce was wilted and translucent as if half frozen. The cucumber was fine. I ate that. Entree was Prime Rib for me - just gross. The vegetables were right out of the freezer - partially cold still in spots. Meat was flavorless. Won't be eating again here ever ever ever. read more

As with the Grille over in Reno, this is my kinda place. It's good basic American diner fare at reasonable prices. No wheelie chairs at this one, but the upstairs booths are a nice place to sit and eat and I dig the old-timey lanterns over each table. If you're ordering veggies, rice or non-fried fish here you're doing it wrong. This is all about breakfast and burgers, maybe steak for dinner. I've run through about the whole breakfast menu at the Reno Grille already so on this trip I opted to finally try a burger. The Mushroom Swiss was a nice 1/2 pounder with a toasted bun and mushrooms that I'm pretty sure weren't from a can. Fries lackluster freezer bag stuff but passable - maybe spring for mashed taters or something instead? Onion rings can be had for $1 extra too. Breakfast around $5-$7, burgers w/ fries $7-$9 (how did this get a $$$ rating?). Not sure if they have the overnighter $2 "Complete Breakfast" like the Reno location does - didn't see any signage for it. They do have the to-go dessert case on the way out though. Very friendly and considerate service too! read more

Poor service! I didn't even get a chance to try the food out. From the first encounter we had with them, it was a negative experience. We waited 1 hour for a table for 15 people. We did end up having more people, and I understand that's an inconvenience; however the disrespect we received from the staff was unacceptable. The waitress was rude and extremely condescending. Like I said before, I understand the inconvenience but there was no reason she should have talked to us the way she did. This issue could have easily been resolved by accommodating us with more tables, we would have waited a little longer. Because of the staff, specially that waitress, we walked away and most likely will not return or recommend this place. Highly disappointed. read more

The bacon was thick and delicious, the hash browns extra crispy just how I like them, they serve you a big pot of hot coffee. Great service too! I'll be back. read more

I give four stars, because I always get EXACTLY what I expect for my money from this low priced casino coffee shop. I've heard people in town say, "the days of the good casino prime rib special are over"... Not true! 8:30pm Mon 1/04/16... I had the prime rib special for $9.99: Salad = fresh, simple, perfect portion, plenty of dressing on the side Entree = I ordered the meat medium rare, it actually came medium rare (there are "steakhouses" that can't seem to get get that part right), and it was NOT mostly gristle and fat; the French fries were hot and crispy; the veggies weren't cooked to death; served with plenty of au jus and horseradish on the side Service = quick, friendly, unobtrusive Atmosphere = clean, spacious, quiet What more could I want for $10 at a coffee shop? No frills, no BS... I left full and happy... sure, the Nugget used to sell the exact same thing for $4.95... in 1996; 20 years ago! read more

This is a good place to eat for anyone. Their food is very good and service excellent. Not a fancy place to eat and it's inside a casino but we enjoy the food, specials and prices. Prime rib, excellent, as well as the butterfly shrimp. I had prime rib served with a large baked potatoes, served with real thick sour cream, butter and chives. Cooked like I asked for and it was very tender. Soup or salad came with it and a piece of pie. I took my pie with me. My husband and I are seniors and it happened to be senior day and discounts applied. We had a party of 4 and with the discounts we had and player card points our dinners for all 4 was less then $14.00. We always eat there when we are in the area which is often. read more

Went to dinner with my husband and ordered the prime rib. Asked for medium rare and got bloody raw! The hostess happened to be the manager (we would later find out). Our visit lasted almost TWO hours for lack of interest by our waitress. My prime rib actually made me physically ill after about 25 minutes. Then when we finally get to check out (after basically begging for our check and being told to hold on) we are told the manager will see us up front....JOY! The crabby lady from the beginning of this fun time! She is so obviously angry she won't speak to us or even answer when I compliment the soup. She is running her hands through her hair and finally we get out of there with the dinner removed off of our bill. I am POSITIVE we won't be back. But thank you my love for taking me to dinner it's the thought read more

We ate here on this years Manride and I wasn't that impressed. They had prime rib on special so I ordered that with rice. The prime rib was rather thinly sliced and had a large piece of fat right in the middle, it shouldn't have been sent out being as it was probably 15% fat. The rice was rather bland with no seasoning at all and even copious amounts of salt and pepper couldn't bring it back. So overall if we are back this way we will probably find another place to eat. There are many in the area around the Gold Dust, we just wanted something easy and quick. Not next time. read more

It was a meal not bad. Service was ok. Put coffee pot on table. Less need for workers!! Look around!!minimum. Staff read more

The Grille - Dinner on thanks giving !! No time for there family's!!! Boycott working on holidays !!! - American Near Me - Carson City, Nevada

great food...breakfast was best, however, biscuits and gravy came without enough gravy and we were charged $.99 for a small bowl... I consider this CHEAP for a multi-million dollar business.. read more

I had the corn beef hash and it was delicious. My companion had the steak and eggs. Also very good. Both big portions and inexpensive for the amount and quality of the food. The only reason i did not give it 5 stars was that we had to wait 40 minutes for our food and it wasnt crowed. Saw to tables walk out. Hopefully the kitchen was short today. Would definitely give it another try. read more

Would not recommend this place to anyone who wants good, courtesy service and wait staff who know the menu. We drive 30 miles to try their steak dinner. After waiting 20 minutes for a table we were definitely hungry. Instead we had to chew on our menus for 10 more minutes waiting for service. After we finally flagged down someone who found our server we got a harried person who probably had better things to do than wait on us. When we asked for beer menu we learned the place at an IPA, Stella and colors. 'Anything else I will have to call up on my screen the person blowing a stray hair from their eyes. We settled on water . Before we could order, however, we learned that they were all out of ribeyes. Mind you this is why we came and the item was displayed on the menu. After this announcement we left. Don't waste your time. read more

Decided to try it a few years later and it has improved! The food was decent and the service was much better! The food is priced great.

Had a "make your own" 3-egg omelette. Fresh ingredients and arrived hot. Toast perfect. Service with a smile. read more

The Grille - Omelette with spinach, bacon and mushrooms inside and topped with avocado. - American Near Me - Carson City, Nevada

My family eats here a few tines a week. We love the food. The service has always been great. I would recommend the grille to anyone from out of town or in town. read more

The Grille - A great night with groups at The Grille - American Near Me - Carson City, Nevada

If I was able to give negative stars I would. We went in today for a late lunch and our server was Rhonda. We had her before and gave her another chance after a really bad experience with her. We sat at our table for 15 minutes and wasn't even greated by her. As a matter of fact a different server got our drinks while Rhonda chatted away with another table and ignored the rest of them. The people next to us were still waiting for their soup and food that they ordered. This server just went right by our tables and the woman actually had to ask this server if she was going to get her soup. She did and didn't even acknowledge that we were sitting there. I asked if she was ever going to come to our table to get our order. She then just stormed off talking smack about us for the whole place to hear her. My husband asked to speak to the manager who came over to give us a plethora of excuses so my husband asked to speak to her manager. As we waited for another 10 minutes the restaurant manager and this sever were talking about us in back and we could hear them in the restaurant. Rhonda comes storming out of the back and exclaimed that she wouldn't be serving us period. The shift manager came in and gave the exact same excuses. Needless to say we walked out. It was a very BAD experience. How hard is it to order a meal and not have to wait for 30 minutes to do so. Oh and they are the only place in this town now requiring that you keep your mask on until your food arrives. Guess we aren't allowed to drink beverages prior either. Rhonda needs to learn her job and management is incompetent. read more

Came for an early dinner and had pretty low expectations since it is casino food. Ordered the prime rib dinner, which I figured would be pretty safe, but it was horrible. The restaurant was not busy at all, but we still had to wait about 20 minutes before our server arrived to take our drink orders. We finally got our food, our dinner salads were gross, my lettuce was totally wilted and brown, my friends was missing any tomatoes or cucumbers, and our server gave us the wrong dressing. The prime rib was the fattiest I had ever seen, I had about 3 or 4 thumb size pieces of edible meat in the entire thing, my baked potato was hard in the center, the only thing that tasted ok was the frozen corn they served with it. So overall I will never eat here again, service was incredibly slow, 50 minutes from arrival until we were served, and the food was disgusting, read more

We've stayed at gold dust west before and it is an amazing hotel. The complimentary breakfast at the grille is perfect. We're people that like to sleep in and breakfast goes to 4pm. It's a small restaurant in the casino and tends to get a little busy, but the staff is humorously sassy and adorably sweet. Ashley was attentive and kept the iced tea coming! I always get the French toast. Amazing. read more

Ordered prime rib, fettuccine, and hamburger. I had the soup, chicken artichoke - actually really good. My hubby's salad was not that great looking as other reviews suggest. Waitress was super nice. My prime rib was good, veggies were not too great but salt makes every thing better. My hubby's entree wasn't that great tasting in my opinion so I was glad I got prime rib until late at night waking up, feeling like i need to vomit. I did, and I felt so much better. And my stomach isnt too sensitive. We won't eat here again. I wouldn't have tried it if we had looked at yelp first! This is what I get for trusting husband judgement (oh this looks good...) instead of yelp!!! And we drove around wasting gas until we found something that "looked good" read more

My wife and I both had the prime rib special. It was just OK. The rice was very bland with many grains uncooked. I suspect it was microwaved. The veggies were tasteless. The waiter was not unfriendly but he did not have good people skills. The rolls were definitely made some other place. They were cold to the touch and were at least a day old. read more

This review is for their breakfast. Staying at the motel, I get a free one. The food is standard fare which means nothing worth driving for, but good if you're here and hungry. The breakfast is certainly better than the free breakfasts at a Hampton Inn or those continental ones of packaged muffins at many motels. All the servers are very nice and efficient, a friendly wait-staff to make you feel welcome in the morning. read more

Had the $8.99 prime rib dinner. Thin cut 6 oz Med-rare as ordered. Service was prompt and courteous, and the price was a good value.

The food was pretty good. The service was so horrible that I will never eat here again. As soon as we got our food she never came back. Our drinks never got refilled. And after we got done eating we sat there for a good while waiting for the check. She must of passed by a dozen times taking care of her other tables but didn't even stop at ours. We did not leave her a tip when we got up to pay. read more

Great food and usually great service! The prime rib melt is to die for! They are always open and they carry Pepsi products so that's a plus!

Worst experience of my life. We waited 5 minutes just to be seated. Then I waited over 10 minutes for a refill on my soda. The only good thing about this visit was the girl who was bussing tables had a smile on her face. Horrible experience I don't recommend. read more