I used to think this place was meh and avoided it lol Since it changed ownership I ate here again and everyone was super nice and I enjoyed such a delicious gyro!!!! read more

Hands down, The Gyros Factory serves the BEST Greek chicken dinner in the area. The 1/2 Greek Chicken is fall-off-the-bone good, and the Greek potatoes are seasoned just right. Friendly staff, fast service, and amazing food. read more

See all

OUTSTANDING, new owners, new menu, food is excellent, they even serve saganaki with pita bread on the side-Menu is diverse for even the pickiest of people can find something they will want. read more

Had the Grilled Chicken Pita .. amazing! Fresh and great! Lunch around $10. Will want to try other menu items in the future.

Gyros factory does not value or respect their customers. We had a rude unpleasant experience by the owner. At first, My husband and I were excited to visit the new Gyros factory in Des Plaines, yesterday, for the 1st time since it's been under new management. How disappointed we were. We ordered food to go and while waiting, we noticed on the receipt the math calculation was off. It only said non-cash and Total to be paid, as we paid by debit card. (I thought they can only charge a surcharge for credit cards, not debit cards. It was only by about $1.30, no big deal, We had 20 minutes to wait for the food, so we were just conversing, again no big deal. (I have attached my receipt) The BIG DEAL was when the food was ready, I asked if credit card surcharges apply to debits cards, as well. We were expecting a normal professional response, but instead, he got upset and his RUDE response was, "It's 4% actually, and I don't have time for this, keep on stepping and rudely told us to get out". I am fine with leaving the restaurant, but I am really upset that he talked to us like we are shit, as I tried really hard to keep it professional and stayed mostly quiet. As far as I know they are not allowed by law to charge 4 percent surcharge for debit cards, they are rude, and we will not be going back! Zero stars left for Gyros Factory due to customer Experience we received. read more

The Gyros Factory - Receipt - Burgers Near Me - Des Plaines, Illinois

Just had lunch and man was it good! Gyros cooked perfectly, fresh cut fries, and OMG the baklava was one of the best I've ever eaten! Light, not too flakey and not overly sweet. (Devoured too fast to get a pic) More, please! Owners are incredibly nice, and the restaurant was clean and welcoming. I have a new lunch spot! read more

The Gyros Factory - Gyro Sandwich with side of fries - Burgers Near Me - Des Plaines, Illinois

Always good! Excellent customer service and Excellent food! Nothing has disappointed me! I cant wait to try more! read more

Great food, clean, courteous staff! We had a large order, and it was ready to go, when we walked in the door, to pick it up. All the food was great; it was the BEST saganaki anyone in our family had ever tasted! And the prices are extremely reasonable. read more

The Gyros Factory - Menu - Burgers Near Me - Des Plaines, Illinois

See all

Went last night and had a gyro dinner and soup!! Very fresh tasty food with friendly service! Huge menu so much to choose from. Text time I will try the souvlaki. The girl working the register from so nice! I recommend and we will be back! read more

Have not tried the Gyros factory in many years, even though we live relatively close. I must say this is one of the best Gyros sandwiches I've had in a very long time! The pita was fresh and delicious, the Gyros meat was perfectly cooked and had a phenomenal flavor, but I must say the french fries stole the show. I was not expecting fresh cut fries, cooked perfection with an ample amount of flavor. We will definitely be back and trying the rest of the items on the menu! read more

Don't sleep on the new Gyros Factory, it came highlyrecommend from a friend so we tried it out. Food was fantastic, we shared a Greek salad, then had a Gyros platter and beef with cheese fries. Everything was delicious, fries were phenomenal, beef was great and the gyros were excellent. All in all a lot of love goes into the food read more

Great food everything is delicious that we have tried. Friendly staff recommend you try it out. We enjoy it! read more

See all

New owners great atmosphere great attitude great food ok parking because they share parking with 4 stores

Everything we tried was great. We had the gyro, Italian beef, fries, Greek fries, rice pudding and the best baklava I've ever had. Very clean!! read more

This was my first time at this restaurant. It was clean and it was nicely decorated. I love Greek salads so I read the ingredients in their's before I ordered. Tomatoes, cucumbers, feta cheese, green peppers, red onions and Kalamata olives. What they neglected to list is what type of lettuce. They used A LITTLE romaine, maybe some iceberg but the rest was leafy greens. The feta cheese was 6 very small cubes, some tomatoes, some cucumber, some pepperoncini peppers, very little green peppers AND NO Kalamata olives. Zero. One of my favorite parts of the Greek salad I understand sometimes mistakes are made but what I was more upset about is the fact that I paid $9.99 for this salads and the amount of salad was NOT worth the $9.99. It honestly looked like the size of a side salad from Portillo's put into a big container. I also ordered a pizza puff, that was good. My husband ordered a gyro and he said the flavor was good as well. He also liked their fries. I'm giving it 3 stars because the food was good but the prices are too high for what you get especially for a fast food place. I do not recommend getting the salads at all if they continue with the same portions but the taste of the food is good. read more

Date: 14-June-2024 Time: Lunch Total (before tip): $18.29 Payment type: cash Server: Ordered at the counter Grade: C I was in a mood for a Gyro Sandwich today and I have noticed this place had a "large"/"big" Gyro sandwich on their menu, so I have decided to check them out! I came up to the counter to place my order. They had the Big Gyro sandwich on the menu, which is "larger" than your typical Gyro, so I have ordered that as a meal. I decided to dine in. I got my cup for a drink and waited for my food. It didn't take too long for my food to be made. I picked it up at the counter. I sat down and started with fries. They were crispy, but your typical pre-frozen type, nothing special. Gyro was next and it had a nice portion, but I would not call it all that big, I would be curious to see what the "regular" size gyro looks like. The meat was pretty good, in terms of juiciness, I would say a bit too juicy to my liking, as it was dripping, I am not a fan of that, but to each its own! About average, C. I will be back to try something else. read more

See all

Well, B4 this new owner ALEX I used to order from here until the prices went up (which I didn't mind) but then the portions got smaller. So, I stopped coming here. Until I heard they were bought out and the new owner Alex rehab the entire place. Let me say, that was much needed for the prior owner was rude and the place was so dirty! Who would want to dine in? Anyway, I'm getting off track I wanted to see what has changed and let me tell you, not only is the food delicious and nice portions but the new decor is so shinny and new. Very with the times and I met the new owner ALEX and she was welcoming and accommodating and I only live down the street and the food was hot, tasty and affordable. This is definitely my Gryo Go-2 place. Can't wait to try other menu items! Thanks Alex and welc9me to the neighborhood! BRAVO NINA ‍ read more

Don't live in the area and found this place by accident, and it was excellent! The Grecian Chicken Pita Sandwich was absolutely delicious, as were the Greek Fries! The place was clean and the prices were reasonable! The owner was very friendly and helpful. If I lived in the area, I would be eating there quite often, but I live over an hour away. read more

5 star rating for the crispy french fries that tastes bit better than the iconic Golden Arches burger chain. I was so happy to find a place that can cook them like this! Gyro sandwich was more than enough meat for me. The sauce was just perfect! Am coming back with my group and trying other sandwiches/hotdogs next time I am in here. With fries of course! The employees there was so nice to people in my group. Very kind and pleasant owner when he took our order he made sure we were happy and settled in when we ate our food. Thank you for your hospitality if you are reading this! read more

The Gyros Factory - Gyro sandwich combo everything on side with extra pita bread and best fries for me in long time - Burgers Near Me - Des Plaines, Illinois

The Italian Beef is A+ The staff is very friendly, the dinning room is clean. beef was so big it could feed two. Thanks , glad to support small business. read more

The Gyros Factory - Italian Beef & French Fries - Burgers Near Me - Des Plaines, Illinois

Gosh, so disappointed tonight. We haven't been here in awhile and tonight we were craving Gyro Factory. Picked the food up on time and the order was sitting on the counter. I had to look around for someone as I called out thank you. The fries were cold the gyro meat was just ok. The tzizitki sauce was bland, not their usual yummy flavor. Needless to say, we were bummed it's not the usual Dean gyro:( read more

This place is awesome! We had lunch there today and my husband and I both had the Italian beef sandwich and we split fries. It was so yummy!! The food is great, and the sandwiches were huge! The owner could not be more pleasant and we would highly recommend this place!! read more

Best Gyro in the NW Suburbs! Check it out you won't be disappointed. The other items are fantastic as well

I recently tried this place for pick up food. Great place for gyro cravings. They put extra meat. Yummy!

I swung by and picked up a gyros dinner for $10.99. The quality was decent and the amount of gyros meat was quite plentiful. Then again, it was a gyros dinner order and not just a gyros sandwich, so in the end I think I got about the competitive amount of gyros meat per dollar as most other places. With that much gyros meat in this dinner, it might have been nice to have two instead of just one pita bread. Otherwise, the dinner was plenty fine and adequate for me. read more

See all

The food was good but the place did not seem clean. When you walk in it smells like it was mopped with a dirty mop. They also charge you to use your credit card Play 50 Cent additional fee. Probably would not return. read more

We stopped in for a quick gyro after a hockey game. I agree with other reviewers...it could uae a little cleaning. I had a chicken gyro and a greek salad. My son had the gyros plate w fries. His gyros plate was enormous. If you want a lot of gyros...this is the ticket. The onions were a little chunkier than usual. My chicken gyro was doner style...carved off something similar to lamb gyros you typically get. I wasnt prepared for it but it was pretty good. They served it with honey mustard dressing instead of tzatziki...which was wierd- but again surprisingly good. The greek salads we were served were good representations- I like a classic greek salad a lot and mine was crisp and fresh and had good quality peppercinis and kalamata olives. Service was friendly and quick. read more

I like the gyros plate that I had on this spot and that is the main reason why I decided to come back. The staff in here is very friendly and the place is super clean and it is cozy even the seats they have are very cozy. I enjoyed the experience when I went in here for the first time especially the gyro plate however, that is the exact order I had on my recent visit to this spot and to my surprise, the gyros plate they gave me is definitely not the same that I had when I went in here for the first time. I clearly remember that the meat from the last time I had was good and it is not the same to what I had recently. I was really disappointed because it is a bit expensive and I paid to eat something like what they gave me. The fries on it was good but the meat definitely tastes different in a negative way and it is not good. read more

Uncooked meat and Pita not cooked owner should stop sitting around and watch food employees sending out 5 feet away from him. First and LAST time I spend my money here. Gave to dog read more

See all

We've been a customer for many years . My favorite is the gyro well done . It's superb! The best in the area . I also love their Greek salad and house dressing ! I'm Italia and love a good house dressing . They're Italian beefs on French bread are amazing. I also love their fries . The owner is such a hard worker . I do carry out and am happy 99% of the time in 20 years . read more

Passed the place a handful of times when I work in this area, and told myself I'd stop in, and very glad I did. The owner Dino was an awesome guy and you can tell he's been in the restaurant industry for some time. We ordered a Italian beef and wife had a Philly cheesesteak, both were very good and made to order with fries and drink. Many cheesesteaks in our area aren't very good and rarely are served with cheese whiz sauce, that made a huge difference taste wise. Overall food was good, came out quick, dine in experience was good, will definitely be back anytime I'm in the area! Thanks again. read more

This is one of the best Chicago and Greek food places that I've ever been to. Anytime I'm in Chicago I always make sure I stop here to grab a Chicago style hot dog and a large Gyros plate, the food here is amazing. Family owned and family ran, the chef is an amazing guy who is working hard for his family. You owe it to yourself to stop and try this place out, I've been coming here for the last 15 years now, and I've never been disappointed! read more

Me and my family love this place the gyros are the best in des plaines but yesterday was odd because we wanted gyros but for some reason they were closed at 8pm but they say open till 9pm. Hope everything is ok. The owner is a sweet and kind man. My daughter loves him. Just remember to call before you go to this place. read more

To keep it short this place is wack. There's a reason why they have to continually send out coupons because no one wants to eat there. Clearly they've scared off their local customers with their terrible attitude and food. The coupons themselves are scams and your food will be wrung up for much more than you expect. The owner of the place treats his customers like trash and the place is dirty and constantly empty. Do not come here there are better and cheaper gyros at Big Sammys in Elk Grove Village. read more

I ordered from this place since it's a 5 minute walk from my work. The first time I ordered a Greek salad with grilled chicken. It was huge! It was very basic and the chicken was just so so. It was a lot of lettuce with big pieces of green peppers. I ate it but it wasn't very good. On my way home I was looking at my bank account on my phone and I noticed that I had been charged twice for my meal. I immediately called and I spoke to Dino, who tells me that I can get a refund on my card or I can take a store credit. I took the store credit thinking I'd give them a chance again. A few days later I order a gyros plate, came with a side salad and baked potato. The best part of my meal was the baked potato, it was cooked perfectly. My gyro meat was dry and hard, what a huge disappointment. Let's just say that I won't be grabbing lunch from them again. read more

I love a good hot dog and a good bargain and this place fits the description. Not the fanciest place but it gets the job done. Portillos is better but this place will be a faster process. Plus, you should take a break from Portillos anyways. read more

Average Char/grill food. Since they are located a bit away from Photo's up the street, they hardly have any business. So, you can pop in and grab a bite within your meal time and still have time for etc. The menu says, "carry out service ready in 10 minutes" Its accurate. Daily specials serving the normal fav's, burgers $1.99, It Beef $3.49, etc, the foods' good. People that eat in this area daily, would say Photo's is better. I think both are the same. Fountain pop has got free refills. Pizza puff is alright. Prices won't break your bank. For $2.50 extra they will combo anything. Free ice cream for kids.. Where have we seen this freebie already? Make a day out of it. Have your kids fill up free here and then take them to Photo's for some more free. read more

Best place to get gyros around here, gyro dinner is huge, get some extra pita and extra sauce...The owner is cool and personable, you get alot of food for your money, can't go wrong here. Support your local restaraunts!! read more

I'm not normally a reviewer. But iGotta say, this place sucks. Been here a few times. If you're looking for a fast food experience from used car salesmen, come here. You're definitely gonna overpay for this muffler. I started w the simple hot dog combo, and was underwhelmed. Especially for the price. But I decided to keep trying. I wanted to like this spot. So I says to myself, try the beef. If you do get the beef, especially the special, be prepared. Have fun choking down a light serving of meat shavings on a dry roll. Your penalty for trying to save a buck or two on lunch. Idiot. If you want to add insult to injury, try the 342 gyros special. Then get ready for them to ring u up for way more than what you bargained for. If you like fast food dripping w cheap cooking oil definitely come here. Like a sexy corvette on the stand w a blown motor. If these guys took their operation seriously, they'd have financing available. Pay day loans as well. This place makes Mugs across the street look like an oasis. But after three strikes I must admit, I didn't die. Which is nice. Thanks GF, hope this helps! read more

The Gyros Factory - a tree in the foreground - Burgers Near Me - Des Plaines, Illinois

Gyro jerky. Owner was a real jerk. Said we don't know what a good sandwich is. We will never go back being treated like that. This guy is a real D-Bag!! read more

The Gyros Factory - Gyro jerky- owner was extremely rude and said we were crazy we got a bad gyro. This was horrible. Owner is such a jerk off. Won't go back !! - Burgers Near Me - Des Plaines, Illinois

See all