I had an appointment at Lindsey Salon on May 13th with Ella for babylights, but she recommended…read moreface-framing highlights instead, which I agreed to. I was in a rush that day, so I only briefly saw the front pieces after a quick blow-dry before leaving. Once I got home and styled my hair, I noticed the highlights were very uneven, with one side noticeably lighter than the other. I reached out to have it corrected, but the available times didn't work with my travel plans. I was later advised to request a refund (paid cash but couldn't go back to pick it up as I was already out of town), the front desk was kind and apologetic about the situation. I am disappointed with the final result, these are not blended the way I wanted. Just experience overall was bad. P.S. I've emailed them and haven't gotten a response back.

Excellent service from the receptionist to the shampoo girl to the hair stylists. Kenny has been my…read morestylist for 2 years and every time he blows me away! Definitely worth it!

I am super picky about my hair. Having moved into town a year ago I almost gave up…read more Until I found this salon. Sydney is a hidden gem. She is efficient, creative and does beautiful work. Take in a picture of what you want and she will do it better. Want a trim? Want her to take off two inches? She takes off two inches. Want a change and don't really know what you want? She gives amazing recommendations. No waiting for appointments, relaxing and professional atmosphere.

Went to Erica and this time the. Color was too dark. But worse, she hardly cut any hair off…read more Paying $160 for cut and color is high. I would expect more for my money

I love when i have to come in for my hair appointment with Grace. The vibe is trendy and welcoming…read more The hostess and assistants all make you feel like a diva. Bubbly water or drinks on hand. The hair wash station so relaxing I could fall asleep to the head massage!!! I have an upcoming appointment and I am ecstatic!

I started coming here last summer and have always loved the service. Denis does an amazing job and…read moreconsistently exceeds my expectations -- I highly recommend booking with him. Unfortunately, I'm extremely disappointed with the salon's professionalism and management. During one visit, I accidentally dropped my gold necklace on the floor. I realized it was missing when I got home and immediately texted Denis. He was kind enough to find it and turn it in to the receptionist. However, when I returned later that week to pick it up, it was nowhere to be found. I was told it had been placed in an envelope, yet the same receptionist who was there when it was turned in stayed silent when I asked who handled it. The manager and receptionist then stepped away to speak privately behind the desk and acted confused about the situation. I contacted the owner, who called me once and said she would review the footage, but I never received any follow-up. Sadly, I will not be returning, as I no longer feel I can trust the management. I will truly miss Denis, but this experience has left me very disappointed.

I have been going to Misty for 6 years. She is the most accommodating, kind, and honest hair…read morestylist. Whenever I have needed a last minute appointment for an event or important business meeting, she has gone above and beyond. I would recommend Coiffure D'Elegance to anyone! She and Rhawnie are two of the most genuine people. I truly love this team, in fact my entire family is now clients of Misty!

Everytime I go in there, I'm treated to amazing customer service! Everyone there are so friendly…read moreand hospitable. Whether I get a hair cut, color, or style They always make me feel so beautiful

I got my curly cut with Alex and i love it so much! He took the time to actually listen to what i…read morewanted, helped me understand what he was going to do and what he thought i should consider which i really appreciated. He made me feel really comfortable and confident. He's an amazing hairstylist and I highly recommend him to anyone especially if you're someone with curly hair. Thank you Alex!!!!

Three years of loyalty and three referrals (my BFF, my daughter-in-law, my sister). Apparently none…read moreof that mattered the one and only time I've ever missed an appointment without calling, the only one, ever, since I've been getting my hair done. I totaled my car in a snowstorm outside Boston at the start of March, an accident, not a choice, not something I scheduled around a hair appointment for fun. While I was busy figuring out how to get to a meeting in Minneapolis and my car 3,000 miles home, a hair appointment didn't fit into that equation on any level. I didn't get my usual reminder text before the appointment, like I always do so that at least I would've had a reminder to let them know what happened to me. I did get a voicemail DAY OF, half of which transcribed before cutting off, a name I didn't recognize, sounding exactly like the other 100 spam calls I get daily. I ignored it. Forgive me for not intuiting that it was salon-related while dealing with a totaled car in another state. When I finally went back in, I apologized, showed them photos of my car wrecked in snow, taken just days before the missed appointmen and still got handed a $98 cancellation FEE for an accident I didn't cause and couldn't have predicted. A lifetime of getting my hair done, never once missing an appointment without calling until that day, this was a first. Fine. I paid it anyway. I just wanted my hair done.Then my stylist informed me my red needed " to be evened out." My hair was the same red it had always been, I have the photos. She did my hair less than a couple of months before this, the color I came in with that I liked. The ONLY instruction I gave was no brown. I left brown. Full brown, gray showing through, at closing time, with Casey telling me she would fix it.The blowout was its own insult. I started paying $15 extra for flat-iron because I travel and needed it to last, not because the blowout itself was ever the problem. I have years of photos proving she could do a smooth blowout with zero flat iron involved. This time, paying extra for the upgrade, I got a blowout that didn't survive three hours, it was a frizz bomb. From the time I started using the flat iron to make my blowout last for work is the time she forgot how to do blowouts. Checkout was $358, about $150 over my normal total, because the $98 fee got folded silently into the bill, and I tipped on the entire thing without realizing it. Let me be very clear: I will tip generously on service. I will not, ever, knowingly tip on a FEE charged to me because of a car accident that wasn't my fault. There was no service in that FEE. There was no styling, no skill, no time in the chair, just a charge for missing an appointment I forgot about while dealing with a totaled vehicle 3,000 miles from home. When I called to ask for that specific gratuity be refunded, not the fee, just the tip stacked on top of it, I was told the stylist "gets the fee and the tip," like I was trying to take money out of her pocket. I wasn't. I was correcting an honest mistake on a bill I wasn't paying close attention to after a stressful, exhausting day. Their response was to call back and inform me they no longer wanted me as a customer. When I texted asking if my color could at least be corrected, I was met with silence. My hair is brown at this very minute trying to figure out how to come up with $200 more to fix the problem they created.And then my sister went in. I didn't warn her off, she'd had a hard time finding a stylist and didn't want to lose her appointment, and that's her call to make. Casey, the stylist, told her that her hair was greasy, hair that is dry, porous, and curly, and has never been oily a minute in its life. Along the way, the stylist told her she needed to brush her hair, as if she just rolled out of bed and came into the salon. It didn't need to be brushed, her hair is DRY, PORUS and CURLY, not unbrushed. Proceeding to her own color, my sister tried to explain what she actually wanted, light brown hair but while reiterating that to make sure it was done, Casey sneered, 'Is this going to be a Nickolle thing?' Keep my name out of your mouth. You don't get to talk about me like that while taking $400 from my sister. ANYWAY. The result: my sister wanted lighter. She left darker, with at least three colors woven in including the purple she specifically paid to have removed, and gray still very much present and accounted for. $400, and somehow the hair went the opposite direction of every single thing she asked for. They offered to let her come back in and put a small amount of highlights. As if, she's not letting anybody from that salon touch her hair ever again. Free or not. No thanks.Two appointments, two completely botched results, and a staff that responds to legitimate complaints by firing the customer instead of fixing the work. Disgusting.

Ego is a nice salon tucked away in the heart of Houston with a surprisingly large parking lot! My…read moreexperience was transforming. Timothy has magical hands! I wanted a change from my long hair to lob/bob. To get rid of the old damaged ends. He helped me work through deciding which length and color would look best on me. The results : shiny, chic, healthy looking set of hair that has received numerous compliments! Thank you Timothy!

I cannot say enough incredible things about 3930 EGO Salon, and especially about Michael Gierl and…read moreShara Serrano. They were absolute dreams to work with on my wedding day. Michael and Shara did hair for me, 10 of my bridesmaids, my mother, and my mother-in-law, and every single person looked and felt absolutely stunning. They brought everyone's vision to life while enhancing each person's confidence and personal style. Every hairstyle was flawless, glamorous, and held beautifully throughout the entire day and night. Beyond their undeniable talent, they were professional, organized, punctual, and incredibly calm, which is exactly what you want on a wedding morning. The schedule ran smoothly, no one felt rushed, and the energy they brought into the room was positive, supportive, and fun. Michael truly went above and beyond in a way I will never forget. In addition to making my hair perfect, he stayed to help me with things completely outside of hair -- including helping me put on my overskirt (which turned into a three-person job!) and even carrying the train of my wedding dress down the stairs to make sure I was fully supported and taken care of. Because of Michael and Shara, we all felt confident, glamorous, and so incredibly grateful. They didn't just do our hair -- they were a meaningful part of one of the most important days of my life. If you are a bride (or anyone!) looking for stylists who are insanely talented, professional, and genuinely caring humans, book Michael Gierl and Shara Serrano immediately. You will be beyond happy you did. Forever thankful

I am a fan of Dominique Sachse (Channel 2 News Anchor) and loyally follow her You Tube Channel…read more When she posted a video a few years back featuring her -not only her "Pixie Bob," how to style it, the products used and WHERE to go to have it cut & colored. The video even featured Emile (the hairstylist) & Danny (the haircolorist). I was able to see Dominique have her hair colored, cut (PURE ARTISTRY!!!) and blown dry. I couldn't wait to make my appointment. I went to the earliest available and it was on a Saturday. My husband took me as I was recovering from some health issues. From the moment we walked in we were made to feel like family. Let me say that Salon Hermes is an intimate house that accommodates just Emile & Danny. You are given TOTAL UNDIVIDED attention!!! My hair cut and color were BEYOND FANTASTIC!!! Thank you, Dominique! Emile & Danny, you treat each client who sits in your chair as the MOST IMPORTANT client EVER!!! I have cow licks, frizzy and unruly hair. You magically made it controllable for me! I'd been paying hundreds of dollars for chemical treatments to straighten my hair, but with a haircut by Emile those are no longer necessary! Danny is every bit as EPIC with doing color as Emile is with hair artistry! You won't be sorry!!!

Happy, Happy Girl! I searched a long time for a salon staffed with professional designers who…read morewould color, cut, and style my hair into a fashionable "masterpiece". I am so happy with the color by Danny and style/cut by Emile. Thank You Gentlemen! I've found my "go-to" salon.

Stephen is the color KING! I have been seeing Stephen for about 2 years and he makes my hair…read morebeautiful everytime. Thank you Stephen.

I called today asking if there was any availability for a cut and color & they were able to squeeze…read moreme in with such short notice! Stephen and his mom were so kind and made me feel comfortable right away. I don't have before pictures, but I asked Stephen for a color (black) and layers. I was blown away and I'm so happy with my hair! Will definitely be back. Support this business!