I am a nurse and had to stay late to cover for a colleague at the last minute, so I could not make my appointment. Because I broke their 24 hour notification policy, that I did not know about, I was told I would be penalized 50% of the charge for the service I would've received today. I would owe $180+ for no service at all. I was trying this place out and thought maybe there would be some really amazing hairstyles or creativity at this higher cost they were charging. I do know that the haircut I received last week was not worth the money. read more

Fantastic stylist Cherise is the best! My blonde is gorgeous as always! The new location is beautiful and clean. read more

Andrew did a lovely job on my haircut. My last haircut was three months ago but it has now grown way pass my back. I still wanted to keep the long length but needed a trim on my layers. It was just getting too thick and tangle. I called the morning of and got an appointment in the afternoon. This location is located in the HEB shopping plaza. The salon is on the left side of HEB. Very spacious inside with modern decor. Andrew listened to what I wanted and cut off three inch of my hair. He took his time making sure every snip was perfect. My hair felt much lighter and silkier afterward. The results I got was better than I expected. Overall, I was very happy with the experience and would love to come back again to have Andrew do my hair. read more

The Upper Hand Salon - Memorial - Haircut by Andrew - Hair Salons Near Me - Houston, Texas

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As embarrassing as it is to post this, I've got to give this guy some props. I went to a top rated salon and they gave me a terrible hack job two weeks before an important event. My beautiful hair was mangled, I was completely traumatized! The cut was so bad I couldn't even style it . Frantically I called around trying to find somewhere I could get me in with a master stylist. Thank GOD I found Patrice! He is a life saver and hair genius! As a former hairstylist that's worked with some of the best industry all over the country, I have to say Patrice has the best cutting techniques I've ever seen! He really took the time to listen to my concerns and miraculously was able to put shape and life back into my hair. Also, BEST shampoo & head massage ever. I'm so happy I finally found a good stylist in Houston. He's new to Houston and has a cool French accent. If you need to go from drab to fab hurry and get in before the word gets out and he's all booked up! read more

The Upper Hand Salon - Memorial - Corrective cut by Pratice , truly a master artist! - Hair Salons Near Me - Houston, Texas

$275 + tip for color retouch and a subpar haircut with uneven curtain bangs is an absolute robbery.

Amazing! Peyton is absolutely the best! The staff and owner treat you like family. Peyton has transformed my hair with the best method of installation of extensions and color! She's absolutely talented and will take great care of your hair making you feel like a million bucks! read more

Wanted to thank Stylist Saada Abdallah for her immense patience and expertise in giving me that iconic Farrah Fawcett (long layers) cut! Jose' Eber, Hollywood Hairdresser, was the originator of that iconic inverted flip hairstyle, which is still forever famous! Happiest of Holidays, Saada! read more

Visited Upper Hand yesterday to have a roots color and cut. America was my colorist and I must say she did the best job on my color that I've ever had! She listened to what I wasn't happy with about my current color and understood what I was wanting. America then made great suggestions regarding the different methods that we could achieve my desired color. Amazing job! I will not use anyone else in Houston for color. Then Saada cut my hair and she too did an amazing job! Saada is a very professional hair designer and she cut my hair in the long layers that I was looking for. Saada now has a client forever too! America and Saada were absolutely wonderful and I can not recommend them any more highly!!! read more

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Regina is AMAZING! If you want someone who is experienced (she trained in LA) and actually cares about your hair, then she is your girl! I've bounced around to several different salons and stylists, but finally found one I trust! I have gotten a few haircuts, blowouts, and conditioning treatments from her. She always takes her time to make sure your hair looks healthy and gorgeous. She is also great at giving advice on how to style and maintain your hair. On several occasions, she has been so flexible with her schedule. She came in on days she wasn't even scheduled to be in the salon to help me with my hair for special occasions (most recently my e-session!). Honestly, you won't find many stylists that care like that. Also, she's very easy to talk to and likes to keep you pampered during your visit (scalp massages, providing wine or tea, extra treatments, etc.). Also, this salon is so cute. I know that doesn't matter that much but it's a nice touch when you're getting pampered! Obviously, I'm a fan and will keep going to her. You won't go wrong going with Regina! :) read more

The Upper Hand Salon - Memorial - Regina styled my hair for my e-session! - Hair Salons Near Me - Houston, Texas

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I had an amazing experience with Madison! She truly listened to what I wanted and offered expert advice to enhance my look. The attention to detail and care in every step was exceptional. read more

I have been searching for a new hair stylist and decided to drive to The Upper Hand from Tomball. My appointment was with Maria and I am happy to say my "search" is over!! Maria knew exactly what color, cut, and blow out would look best and I couldn't be happier. The drive is totally worth it!! Thanks Maria! I'll see you in a few weeks! read more

I went for the first time to The Upper Hand a few days ago, I booked my appointment with Jennifer and she did an amazing job! I loved my entire experience here. I definitely recommend this salon and Jennifer! Thank you for an incredible experience, I will be coming back! (: read more

The Upper Hand Salon - Memorial - Hair Salons Near Me - Houston, Texas

I came in needing a color correction due to a color job that was done ALL WRONG...like I paid for blonde highlights and ended up with dyed orange hair....so unbelievably ugly, I couldn't stand to look at my hair. Veronica was extremely patient, professional, and super kind to me while I was super high maintenance about the disaster that was my hair. I truly appreciate all the hard work and effort Veronica made on my behalf. I walked out of the salon with a beautiful new color on my head. I was extremely pleased that I was finally able to look at myself in the mirror and not cringe. I also really appreciate how kind and helpful Julie and Charisse were. The salon is full of amazing women who work there. I highly recommend this salon. They truly saved me from having butt ugly hair. read more

I have been going to America to color my hair for about 1 year now and have been happy ever since! She took my dark brown hair to light blond and light ash brown, each time with no damage. She really took time to know my hair, offered great suggestions, and matched the color that I want. I would really recommend everyone to color your hair with America. You will not be disappointed! read more

Cherise is amazing! She listened to what I wanted and made sure we were on the same page before she even began. She cuts and colors my hair perfectly. Her cuts grow out beautifully, the shape lasts several months. I would highly recommend Cherise! She is very creative and great attention to detail. She also gives a great neck message during shampooing. Great job! Loved it!!!! Lisa Ferraris read more

I really enjoyed coming to this salon. They have great products and my hair felt 100% better! My hair was destroyed at another salon, but this salon made me feel a lot better. I just wish the front desk was a little bit more welcoming. read more

I love coming to see my stylist Jamie she's the best I love how she takes care of my hair I come every 8 weeks love coming because I feel pretty after my hair cut and my new hair style . I only trust her with my hair Jaimie you're the best read more

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If you're in the area please go see Tori Conrad! I had my niece in town and was in a time crunch and she stepped in and did her magic. Absolutely cannot recommend this salon enough, every time I go I get consistent, quality service. Her attention to detail and willingness to ensure my niece was happy meant a lot. Her demeanor was super chill and easy going. Extremely clean area! Greeted very warmly upon my entrance and seated almost immediately. Remember the name! Ask for Tori. read more

This review is for the stylist Jennifer: Jennifer is the absolute BEST with color. She really has a talent and eye for it. She knows exactly what looks good on my skin tone for that season. She keeps herself educated and up to date with the latest trends and techniques. She will also be honest with you, if you ask for a certain hair cut or color, she'll do it but give her advise on how it will probably not match your skin tone or face shape and recommend something very close to what you want and the end result will be better than what you asked for. I have followed her from another salon and the drive from the heights is absolutely worth it. As for the salon-- absolutely no complaints. It's clean, staff is friendly, front desk is very welcoming. read more

I am a big fan of the upper hand salon. Andrew has been cutting my hair for about a year. He is fantastic. What I love about him is he doesn't just give me what I ask for, he tells me what would work best for my face, and my hair texture. That's what I'm looking for from a stylist. He knows what he's doing and he knows how to explain it to me. I always leave happy. It's a great salon: clean, friendly, no bad smells. I've had pedicures and also hair color at the salon and I highly recommend it. read more

Shawna did an INCREDIBLE job on my cut, toner, and color correction. She was communicative and went above and beyond to achieve the results I desired. She is sweet, knowledgeable, and thorough with her work. I've gotten tons of compliments and inquires about my hair dresser. I am more than impressed and will definitely be coming back! Again, HIGHLY RECOMMEND SHAWNA! The other ladies were so sweet and I'm sure are as talented! read more

The Upper Hand Salon - Memorial - Cut, toner, and color correction by Shawna! - Hair Salons Near Me - Houston, Texas

Brittney cut, blow dried, and styled my hair. I have gotten my hair ombré about two years ago and haven't gotten my hair touched since! With this Houston heat and as a great stress reliever...shorter hair don't care, right? RIGHT. Brittney did such a great job! She was patient with me as I slowly breathed out a little in and a little more as she was chopping each inch off. She specializes in balayage (and she LOVES doing it!) so definitely coming back to do that once I'm done enjoying this new look! Always nervous getting short hair, because my face is rounder than normal. But, I'm completely in love with it! read more

The Upper Hand Salon - Memorial - Cut, blow dried, and styled by Brittney (ombré was previously done at another salon). - Hair Salons Near Me - Houston, Texas

The salon is wonderful overall but Shawna, she is wonderful!!! She did an amazing job!! Shawna brought me from a brassy orange color that I had before to a beautiful blonde , I am highly satisfied with!! She is very communicative and makes sure you are satisfied with your result. I have found my new home and wonderful stylist read more

The Upper Hand Salon - Memorial - Hair Salons Near Me - Houston, Texas

Like most people, my hair is a large part of what can make or break my confidence. Heather took great care with my wash, cut & style. She was really enjoyable to talk with & gave me exactly what I wanted. I walked out feeling a lot better about myself. I'll definitely be coming back. It's a welcoming store that is clean & has a responsive front desk. Thank you Heather & Upper Hand! read more

The Upper Hand Salon - Memorial - Back of shag - Hair Salons Near Me - Houston, Texas

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My hair was very damaged when I first went to Upper Hand at Royal Oaks, and they have completely restored it. Andrew is extremely skilled, and I trust him with my locks 100%. I don't think I would let anyone else lay scissors near my head. Heather takes care of my color and conditioning, and she is absolutely wonderful. I completely trust her, and if you can't trust your colorist, who can you trust? I'm so grateful to Upper Hand Salon and their entire staff. My hair was truly a hot mess before I gave them exclusive access! read more

America is awesome! She's very sweet and understanding, plus gentle and patient with your hair needs.

Cherise is fantastic! I was so glad to find her after trying several salons. She fixed both the shape & color.

I've been going here for 4 years and when Cherise arrived it was a game changer! I've been with her for about a year and I've never been happier. She is so easy to talk to and work with. She has excellent suggestions for cuts and color and has always giving me excellent service. I won't consider using anyone else but Cherise! read more

Excellent salon. Love my stylist -CHERISE- she is the best! She listens to me works with me, sorts out all my quirky hair issues. she's professional and fun. so glad she moved to Houston! read more

Andrew is my go to for hair cuts at this salon, he did an amazing job cutting my hair again yesterday. He is very knowledgeable about hair and takes the time to study your hair to know what styles will work/not work for your hair before giving you a hair cut. No trial and error cuts here. My hair always grows out nicely from his haircuts even after 3 months. If you're looking for a high quality hair cut, I highly recommend Andrew. read more

You must see Andrew Pham!! He cut my hair for 7 years. This guy knows his stuff. He can cut a bob like nobody else!! My husband also loves Andrew's men's cuts. You won't be disappointed. read more

The Upper Hand Salon - Memorial - Andrew Pham does the best bobs! - Hair Salons Near Me - Houston, Texas

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Veronica Underwood is GREAT! she LOVES what she does and it truly shows! She's awesome to talk to while your getting your hair done, makes you feel comfortable and MOST IMPORTANTLY does an AMAZING JOB! you won't be disappointed ... im picky, and often ask for some outrageous styles, but I take the chance with her bc I know she'll do well!!!! read more

Andrew Pham is great! He's originally from New Orleans then moved to Dallas for a few yrs & now Houston is lucky to have him! His specialty are cuts but I can attest to him being great at blowouts/styling too! He takes his time to understand what you want and the concerns you have with your hair then whoa-la! He even shows you how to style your own hair. I'm really glad I was able to get an appointment wit him today and look forward to returning:). I highly recommend him! read more

I have searched a long time for someone who knows how to cut curly hair "well" that is and finally I found Andrew at the Upper Hand Salon! I've been coming here for almost a year and am loving my haircuts. After so many bad haircuts it took Andrew a while to fix it but he did. He's a great stylist and I would definitely recommend him for curly hair. He's also very friendly, so happy to have found this place. The front desk staff are also super nice! read more

Well, these people just lost my business! I have been coming here, a couple of times to get my haircut, but most of all, to get my kerastase hair products, which by the way, are not cheap. Well, I ran out of everything this week and needed my hair mask, shampoo, curl cream and heat protector. I got there at 6:14. I know for a fact that they close at 7:00 and the doors were open. I went in and a woman tells me that it is closed, I said: really? And in my head I am thinking: did they change the schedule for Friday? I go out and double check the schedule posted on the door and it says 7. I went in again and told the lady that the door says 7, she replied that they have been closing after their last appointment. (Which does not make sense again if you are a business that not only Provides a service but offer products) I explained again, just in case she had not heard, that I just needed to get some products, and she replied that they had closed their register machine. So my question is, if you are closed, why are your doors open? When your business doors are open, and your sign outside says you are open you should honor that. Anyway, their loss not mine. Never again shall you see my money upper hand! read more

Andrew, by far, gives the best hair cuts I've ever had. Just by chance, I got an appointment with him when my appointment with a previous hairdresser got cancelled after I showed up. I'm glad that happened because now I've been going to Andrew for 2 years. Never had this amount of detail and care go into my hair cuts before Andrew! Now my wife and mother in law use him too haha read more

Andrew is amazing. I totally trust him to do his creative vision and am never disappointed. I have very fine hair and any mistakes are really obvious. I can never find a single error. He is very talented and I would recommend him highly (and do). read more

I have been going to Brittney for about 2ish years now and only trust her with my hair! She is hands down super talented and will take her time with you. She makes me feel comfortable and will never push anything on you. THE nicest, sweetest, attentive & most down to earth hair dresser I've ever had. And I've had a lot! She keeps it real with you and will never give you expectations she cannot fulfill. She won't work on a million people and waste your time, but will focus only on you. That's real customer service to me! Recently, I came in and told her to just do whatever she wants, lol! And it turned out AMAZING!! It's true guys, you need to just trust your hair dresser and let them do their thang. Side note: it took many sessions to get to this level of blonde. Do not expect it in one sitting, unless you want to burn all your hair off. Thank you Brittney for always making my hair look fab!!! :) Check out her IG for her work: http://instagram.com/jadedoesmyhair read more

The Upper Hand Salon - Memorial - Cut, color & style by Brittney - Hair Salons Near Me - Houston, Texas

Andrew is amazing! I came in with frizzy and damaged hair and he transformed it into a soft layered cut! I had a spiral perm about a week ago and it didn't take and made my hair so damaged. He managed to fix it and put a beautiful chocolate brown color all over to cover all my grays. Definitely recommend him if you're wanting a good haircut! read more

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Now this is a stylist that deserves a great tip!! Lynhda was absolutely amazing and is a stylist I would definitely go back to! Before my hair was very brassy and Lynhda took it all out and turned my hair into a gorgeous blonde. She really got to help me find a light hair color while still keeping my natural roots. If you're looking for a stylist here this is your girl! read more

The Upper Hand Salon - Memorial - Hair Salons Near Me - Houston, Texas