I really wanted to love my experience here because the salon itself is absolutely beautiful, and every staff member I interacted with was warm, friendly, and welcoming. Unfortunately, the actual service I received was not what I paid for. I booked and paid $90 specifically for a curly haircut, which is a reasonable price in this area for a true curly specialist service. However, what I received felt more like a standard haircut rather than a curly cut. Before the appointment started, I thoroughly explained what I was hoping to achieve: more curl definition lasting beyond wash day, guidance on styling techniques, and a haircut tailored specifically for curly hair. Despite this, my hair was cut wet rather than dry, and there was no curl-by-curl shaping or specialized curly cutting technique used at all. As the appointment continued, several things made me question the stylist's experience level with curly hair. My stylist, Anna, seemed unprepared for the appointment. While styling, my hair was already drying and becoming frizzy in the front before products were even fully applied, and I had to point out that it needed to be re-wet. She also did not have her own diffuser and had to borrow one from coworkers. I had specifically mentioned that curl creams tend to weigh my hair down, but one was still used during styling. The diffusing process itself was also very uncomfortable, as I was instructed to hang the lower half of my body off the chair so my neck rested against the back of it. By the time my hair was almost fully dry, it honestly looked very similar to how it did when I walked in -- like I had showered, slept on wet hair, and done nothing else to style it. That was extremely disappointing after paying for a professional curly hair service. Anna could tell I was unhappy, and to her credit, she was kind and tried to fix things by washing the product out and attempting a blowout instead. Unfortunately, I still left with poorly styled hair. The face-framing pieces were going in different directions, and the overall result did not look professionally styled. I do want to emphasize that Anna herself was very sweet and pleasant throughout the appointment. However, when charging $90 for a curly haircut, a certain level of expertise and preparation is expected, and I do not feel that level of skill or knowledge was there. When booking, I specifically told the salon owner I was looking for an experienced curly hair specialist. I was told Anna was newer to the salon but had experience with curly hair and many happy clients. I truly hope this experience was just a one-off, but based on the multiple issues throughout the appointment, it did not feel like someone with advanced curly hair knowledge or technique. The owner did initially reach out afterward to try to rectify the situation, which I appreciated. However, after I responded, I unfortunately never heard back again. I had been very excited to come here because I've heard so many wonderful things about the salon, which makes this experience even more disappointing. I truly hope they take this feedback seriously because the salon itself has a great atmosphere and very kind staff. read more

Great location. Hallie did a wonderful job on my haircut listening to exactly what I wanted.

I've been here twice before, and undoubtedly I have had the best hair experience of my life here. Having curly hair is hard, especially hard to trust stylists with, but Jacob at the Hair Lab worked his magic and I will return definitely. He listened to exactly what I wanted with cut and color, asked questions to make sure he and I both knew exactly what I was asking for, offered tips and recommendations, and taught me how to take best care of my hair. He truly knows what he is doing and he is extremely talented at bringing to life his art. I also really enjoy the atmosphere at the hair lab, as it's very moody and elegant and clean. The staff are extremely kind and helpful and it was pretty easy to make my appointment. The price is well worth the service as well. I look forward to trusting Jacob with my hair again soon - which is a huge deal for me having grown up in fear of trusting hair dressers with my curls. read more

The Hair Lab is clean, professional, and their stylists are personable and talented. They seem to genuinely enjoy being in the salon and working with their clients. I worked for Paul Mitchell the School OP for several years, so I tend to look at salons with more scrutiny than the average guest. I was impressed with The Hair Lab. They have great customer service, great communication, and their stylists take the time to do a thorough consultation. They offer beverages and regularly check in on guests while they're processing. The stylists take pride in their work and keep their stations and tools clean. Over several visits I didn't see a build up of hair from multiple guests on the floors or tumbleweeds of hair in the corners. They use and sell quality professional products. I saw Nina a few times for for balayage and haircut. She was wonderful, sadly she's since moved to Texas. It's super easy to schedule an appointment by phone or request one online. Their front desk staff is friendly and accommodating. Continuing education for their stylists seems to be very important and they stay up to date on current techniques and trends. The salon itself is really cute, modern, and easy to access. Both their street and parking lot entrance are wheelchair friendly, and their stations and wash areas seem to support accessibility as well. I would highly recommend The Hair Lab. read more

I'm originally from California and after moving to stl I have been on the hunt for a new hair salon.. and well.. I found it!! I got a balayage and a cut done, and Brian literally killed it!! Not only was he a super kind person, but he is also a phenomenal hair stylist. Everywhere I go I get compliments on my hair and how he framed the color and the cut perfectly for my face shape. He blended everything perfectly and it was exactly what I was going for!! I have curlyish hair and he took the time to understand and give my hair the TLC it needed. Also, BEST SHAMPOO EVER!! I have never had a stylist massage my scalp and it was so relaxing that it put me to sleep lol. I am so thankful that I found this salon and that I got the opportunity to work with Brian! read more

Very professional and friendly. Brian was amazing! He explained to me step by step what he was doing and the products he was using. He was also very friendly, I can't wait to go back. Everyone should book hair appointment here. read more

I love The Hair Lab. My cut and color are both amazing. I've seen Sachi four or five times and she is so highly skilled in addition to being a lovely person. I completely trust her to use her craft to my best aesthetic advantage. My hair looks awesome. They lost a star due to a massive price increase. Though it's always been a bit of sticker shock when I get my hair done, and I get it we're in a moment of inflation , but a 30% increase in a year - over $100 more - is a bit much. read more

So so so incredible! Seriously, I could not recommend this place enough. Rachel colored and cut my hair and did truly an amazing job. I have been very nervous to go to a new salon ever since coming to Missouri, but I am so happy I did! read more

I moved to STL in May and needed a trusted hair stylist. I found The Hair Lab on yelp and booked with Nina. The salon is quaint with a relaxed vibe. I don't just trust anyone with my hair. It is extremely think and curly and takes a long time to color and style. I can always appreciate a 4 hour session that seems to fly by. I love that they can order the hair products that I use regularly if they don't carry them in the store. I would recommend this salon for anyone looking for a new stylist. I've been there 2x now and booking appointments online is easy and simple. read more

The Hair Lab - I wanted to continue my journey to lighter, brighter blonde balayage and Nina did not disappoint. - Hair Salons Near Me - St. Louis, Missouri

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I came here a few months ago and I'll definitely be back. I was only going to go to a salon that has stylists who know how to cut curly hair, and Sachi definitely fits the bill. She styled it after my cut and got beautiful, defined curls from my hair, so I think she knows what she's doing. read more

Super cute salon. Had my first appointment with Jacob yesterday and I was pretty nervous to see someone new. He had a really calming vibe and took his time to listen and give me a fantastic, pampering experience. My hair is very fine and thin, so it's hard to find the right person, but he did a phenomenal job. There was no "hard sell" for any products, which I always appreciate, but left with a couple things anyway bc I loved what he used on my hair. Thanks Jacob! I'll be back. Five stars for sure. read more

Best hair place in the world. It is so pretty and you hair will look FABULOUS after. The people who work there are legit bosses and they know how to do there job. You should 10000000% go for the best hair of your life. read more

I had puffy and frizzy short hair when I walked in the Hair Lab for the first time. Sachi gave me an amazing wake-up-and-go pixie cut. Her magic scissors worth every penny. The new location in McRee town is fantastic with tons of parking and surrounded by a few relatively new restaurants. read more

Salon is fantastic and Emily is brilliant. I have long, curly hair and, having relocated to St. Louis I needed to find a new stylist who knew how to deal with independent minded, aka unruly, hair. It took me a little while to find The Hair Lab and Emily but now that I have my search is over and I couldn't be happier. read more

I'm not from the STL area so I was very hesitant about trying a new salon. I came in and saw Sachi for a balayage look...she did an amazing job, my hair is really dark so it can be a little tricky but she went above and beyond. The staff was so nice and accommodating. Seriously, if you're thinking about going here just do it already!! You'll love it. read more

Love this place! Everyone is professional and friendly. Sachi always makes me feel glamorous.

Before Kait moved to this salon she was in Houston and I only let her touch my hair! She is the best. An appointment with her is a must!

Emily is one of the best stylists I've ever had. She did my hair for three years when I lived in St. Louis and even did hair for my wedding. Emily is great with both style and color. I highly recommend her! She is also super fun and makes sitting around with a head full of foils a total blast! read more

Had a cut and color with Nina. The BEST cut I have had in I can't even remember. I have 'challenging' hair but that gal owned it. I will be back and I PROMISE that now that I'm beautiful I will not change, guys! read more

My previous stylist relocated to Cali last April and I was so terrified of going to someone new I went almost an entire year without a cut or color. I found Emily on Yelp and thought I would give her a try. I gave her complete freedom to work her magic and I couldn't be happier. LOVE my new balayage highlights and cut. I've officially found my new stylist. THANK YOU!!!!!!!!!!!! read more

Got a men's haircut here today from Sachi, at the recommendation of a friend. She did a fantastic job. I'll definitely be back!