Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Kassie has been my go for help with taking care of our rental property. She has replied to all my…read morequestions in an appropriate timely manner. She has been very friendly and hardworking. Informs me if there are any needed work or issues that our tenant has and helps solve them right away. I am very fortunate to be dealing with a very professional management. Venus R.

FME has done an amazing job for me over the last 15 years plus of managing my property. I had one…read moreissue with them in the past, but they immediately corrected it and I appreciate it very much.

My HOA has been with J & M for 5 yrs for our newly built neighborhood. I haven't had a problem…read moreat all with the customer service. The person handling our account is great and easy to work with. She is very responsive to emails and voice mails. MG Kent WA

We have been trying to set up our HOA portal and no one has called us back. But they can send us…read moreletters with late notices!

1-Star Review (If I Could Give Zero, I Would)…read more If I could give zero stars, I absolutely would. I wish I had read the countless negative reviews before ever engaging with Vista Property. I was misled about the $250 administrative fee and was later told it was non-refundable, even though when I took the money order to their office the agent Olivia who stated to me that if it doesn't work out I would get my money order back. She added the reason for the money order not written out is for a smooth return if needed. When I asked for my money back--because proceeding with the lease no longer made financial sense--staff refused to return it and tried to hold me financially hostage. What made this experience far worse was the unprofessional and racially charged behavior I encountered. The office manager Lori made a micro-aggressive comment implying that because I am Black, I needed to "come respectful"--as if my race predetermined my behavior or justified calling the police. Because of that comment, I brought law enforcement with me to deliver my written request for a refund, for my own protection. The owner's behavior was even more alarming. When the officers accompanied me, he acted as if they belonged to him--scolding them, pointing in my face, refusing to speak with any professionalism, and ordering the police to remove me after I calmly explained the racial remark I experienced. Even after leaving the office, the officers continued to circulate the area, clearly influenced by the false narrative that I was somehow a threat--simply because I was a Black woman advocating for myself. I returned only to use the restroom and locate my payment receipt. This was a horrific, degrading, and discriminatory experience from start to finish. The lack of transparency, the refusal to return my money, the racial hostility, and the unprofessional conduct are all deeply concerning. I will be reporting Vista Property to the Better Business Bureau, filing a small claims lawsuit, and documenting this incident wherever possible so others don't go through what I experienced.

If you get Rita good luck!!,HORRIBLE customer service, very nonchalant..Office staff won't forward…read moreyou the GM after several requests...

Where do I start. I live in the Cobbelstone HOA is Puyallup/South Hill. My wife and I have been…read morerefusing to pay dues for the lack of service. This company is so quick to send out warning letters or charge interest for refusing to pay dues when they fail to uphold any of their obligations. Our community park has spray paint all over, boards bashed out and section of fence missing. We also have been finding drug paraphernalia as well. We also have recently been observing homeless leaving their shopping carts by the big opening in the fence line that was damaged. One of our kids was bit by some random kids dog about a month ago which I filled out an online police report with Animal control. I also let the HOA know which again fell on def ears. Our kids do not feel safe playing at our community park. Anthony with JC Higgins hardly responds to emails or phone calls. I feel going to court and forcing their hand to do something is probably what it will take to get stuff done. Until then we aren't paying dues to a company that refuses to maintain the community common areas that we pay dues for. The neighborhood park is starting to look like a homeless encampment. Not paying dues for a service that is not happening. If you are looking for a company to help manage your HOA, I would stay clear of this company. I'm sure the manager will try to play it up like we are the bad guys like he does in previous reviews on here. If you are struggling with this company, I suggest filing a complaint with the state's AGs office. I will be filing one this weekend.

Lorne Martin is in charge of our HOA and she is AMAZING. I sent a check in via "bill pay from my…read morebank" for a clubhouse rental and most have had 6+ email exchanges as the check still never arrived (lost in the USPS). Every email, I receive a quick response from Lorne. Thank you for the great communications. Susan Cutrell

It was very clean and the small box of foot gloves were very appreciated…read more My only encouragement would probably have the light bulb replacements for the ones that weren't working before the viewings. Outside of that small tip, everything was in good order for a showing.

I realky like the property and the pictures was exactly as the property currently looked.Love the…read moreopen concept.

I live in a condo community and we have recently changed our management company to Kalles…read moreManagement in Puyallup WA. I can not say how they are doing because they have taken over just this May 2024. I would like to talk about one of their newest employees. Jenny Pebbles was our representative for several years with another management company. She was always on top of things and just a joy to work with. Jenny has the highest of ethics and is willing to hear both sides of any dispute. With Jenny as our contact, I have no doubt that we will be very happy that we are now with Kalles Community Management. Looking forward to working with them, Mary S.

Horrible company, lack of or any communication. Steals your deposit, expects you to leave the house…read morespotless yet when we moved in there were mens hairs all over each bathroom. Dirty, charged twice for carpet cleaning total of $550. Rude customer service! Basically don't rent from them unless you want to work with a shit hole company.

Liz was wonderful! She made selling our home as stress free…read moreas possible. Everything went smoothly & our home sold just 3 days after listing. Liz's team is very efficient. I would highly recommend Liz's team for your home sale needs.

Liz and her team made the selling of our home not as stressful as we thought, especially during our…read moreout of state move and with the housing market slowing down. Thank goodness for Liz's expertise and great communication we were able to sell our beautiful home in Tehaleh before the holidays ;) Thanks again for all of your hard work. We highly recommend Liz and her Team!!

I am a current renter and could not have asked for a better team/organization to rent from. Susan,…read moreTrudy and Tammy have been phenomenal from the start. They respond quick to any questions/concerns I have, kind, honest, personable, keeps me up to date with utility services needed for the home and are just all around a great group of individuals. Mahalo nui team Meridian!

Needed help renting my house, Susan was great, very helpful and patient with me as I worked things…read moreout. They came out to my house and did a site visit prior to listing it. 2 thumbs up for service and professionalism