I loved this location! It wasn't crowded, and our food came out in about 10 minutes. The tuna melt was so good, I'll definitely be coming back just for that. I ordered it with the sweet potato fries, and they were cooked to perfection. I also got an ice cream cone on the side. It wasn't completely dipped, and the employee immediately offered to make me a new one. I declined because it wasn't a big deal to me, but I really appreciated that they noticed and wanted to make it right. That's the kind of customer service that stands out. The restaurant was super clean, the menu had plenty of options, the service was excellent, and the food was delicious. I'll definitely be back! read more

Maybe we ordered the wrong thing but we felt the food was bland. I ordered a club sandwich that was stacked so high that I couldn't bite into it-I removed the bread from the middle. The flavor was fine, but nothing memorable, so I wouldn't order it again. My friend ordered a Philly cheesesteak and she said it just tasted like plain meat with no seasoning, the most unimpressive cheesesteak she's ever had. Then there was the battered zucchinis; they were so breaded that you could barely taste the zucchini which were also unseasoned. Neither the breading or batter they used or the zucchini seemed seasoned. We actually ended up throwing out most of the zucchini order which is rare for us because we don't believe in food waste. I wish I could say that we loved the food but it was all just too bland. On the upside if you don't care for seasoning, this may be a good place to visit. As far as the service, we went through the drive through. The employee that took our order was patient in answering questions since we explained it was our first visit. She was friendly and had more of a spice to her personality than the food. I also want to acknowledge that on their website they say that a percentage of their sales goes towards charity for the community which is incredible. We don't see ourselves returning, and if we ever do we will order burgers since they seem to be more popular in the Yelp reviews. read more

I really hate doing this but also hate having to go first to the 7-11 for our drinks bc their drinks including tea has a terrible taste We seldom come here bc of this Sharon does the same thing but said she noticed it wasn't bad a few months ago I agreed I also told how my husband got me a water from Cole machine yucky He took water to bathroom and water was fine We are back to to trips 7-11 read more

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10/10 food I love it!! The thing I like about this place is that they have 10/10 service and also really good burgers!! read more

The key to a good chili cheeseburger is to either make it easily handled so you can take bites without making a huge mess everywhere but still get a fair amount of chili and cheese goodness. Or you abandon all hope of civility and propriety, and just make a pool of chili and cheese and try to contain it in a burger somehow. This last type you definitely want to eat with a knife and fork. What you don't want is somewhere in between--too much chili and cheese to pick up the burger, but not quite enough left over to make you consider a knife and fork. I think that's the problem with the Hitch's version. It was very hard to eat because the chili would look some onto the wrapper but it was still portable enough to never eating it as a meal. The taste was good and I could see why people like it. But I felt kind of unfulfilled after eating it. The onion rings were good but they put so many compared to the burger, at an almost 2:1 ratio. If they had made the burger a bit bigger it wouldn't have seemed that they were skimping out on the main attraction. The service was okay. I didn't feel unwelcome. It just didn't feel like anyone was super helpful--no recommendations, no one checking how I liked everything, and not much banter when ordering. It felt very clinical. The space was nice though. And I was able to read a lot so that was great. I wish it was closer for that reason if nothing else. But since it's not I'm not sure when I'll be back. read more

The Hitch Burger Grill - Upland - What's the use in worrying? What's the use in hurrying? Chili Cheeseburger Combo from #HitchBurgerandGrill - Breakfast & Brunch Near Me - Upland, California

The Hitch is a casual spot with an extensive menu! Literally anything you're craving you'll find on this menu - burgers, breakfast, tacos, wraps, corn dogs, ice cream, and on and on. The Hitch even has a drive thru which is super convenient. The value of the combo meals here are insane - upgrade your entree to a combo anf for like $4 you get a drink and a massive portion of your chosen side. We enjoyed the Sidewinder burger which had a spicy kick and the Texas burger with onion rings and bbq sauce. For our sides, we tried the friend zucchini and tater tots! read more

06/02/26 We are back here for lunch on a glorious Tuesday. I got the usual California Chicken, and my goodness does this place not miss. Staff are so locked in because everytime I come here to eat I leave so happy that i got this for lunch. Mr Chef if you are reading this, i love you, i hope you have a blessed day. The lady in the drive thru is always here and she always friendly :). read more

Great staff, really good food, I always order the rib eye salad. It's absolutely delicious! Love the atmosphere too! Just wish there were more comfy booths. The wooden tables are really uncomfortable for us seniors! I time my lunches late so that I can get a booth! read more

I ordered a California burger. The burger meat was extremely tough. The rest of the burger fictions were good though.

The Hitch is a great, quick place to grab lunch. I met a friend there and the food was quick and delicious. She had a salad (which she loved) and I had the tacos. The chicken taco was amazing but the beef taco was not great. The beef filling almost tasted like Taco Bell. Not good. The employee at the counter was friendly and helpful. We sat at a high top table which was comfortable for our quick meal. read more

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Finally got to try this spot, and let me tell you we were not disappointed. I had the sidewinder burger it was sooooo bomb!!!! Nice heat and tasty patty. My wife had the crispy chicken sandwich it was also fire the to go plate came with seasoned fries and onions that was a nice touch. read more

The Hitch Burger Grill - Upland - Sidewinder Burger - Breakfast & Brunch Near Me - Upland, California

Customer Service: 10/10 - friendly with a great sense of humor Egg Burrito: 2/10 - because it was warm ;)) French Fries: 9.5/10 - well seasoned Ambiance: N/A - Drive-thru order Overall XP: 8/10 The staff were pretty nice. They have wonderful customer service. The wait time was reasonable for what I ordered. The egg burrito has zero flavor. No salt. No pepper. Nada. It's probably about 6 inches long. Which in my opinion, is too small for a $10 burrito. The french fries, on the other hand, de-licious! They also give a great amount of fries for $5. I super duper enjoy thick cut fries! Honorable mention... the house ranch is pretty tasty too! I'll eventually revisit to try a burger. Wish me luck :)) read more

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We've been to the hitch several times and most of the time it's been good. Tonight, however, one of the meals we ordered was the Nashville Chicken Sandwich and it was so dry that it was beyond edible. I couldn't even take a full bite because it was impossible to chew through. I even tried different parts of the sandwich hoping to get a few bites in, but nope. My husband compared it to chicken jerky when he tried it. Not sure I'll be back again and wish we hadn't used the drive through because it wasn't until we got home that I discovered this. Ugh read more

The food is fabulous, the grilled chicken . Such a great variety of food and the service- everyone I have spoken to has been friendly and helpful. Everything is clean and love the quotes on the wall. Love the ambiance! See you soon read more

The Hitch is one of those great semi-hidden gems in Upland that serves quality, tasty food at fair prices. There is a variety of options for every taste bud craving, but personally I opted for their breakfast all day menu. Yum! And you can end every meal with their ice cream offerings to fill in the cracks according to my grandsons. Enjoy! read more

I have been on the hunt for a truly great hamburger, and for the longest time I kept driving past this place called Hitch. Every single time I passed it, I was by myself and thought, I need to stop here, but I wanted to wait and experience it with my husband. Wellllllll. today was finally the day, and let me tell you it was SO worth the wait. We decided to share a hamburger combo, and that was absolutely not a mistake. From the moment we walked in, the experience was top notch. The customer service alone deserves a standing ovation. The young ladies working the counter were friendly, patient, and genuinely happy to answer all my questions. You can feel the positive energy the second you step inside. Now let's talk about the food because WOW. The burger was perfection. Fresh, crisp lettuce and tomato, a bun that held everything together beautifully, and a patty cooked exactly right juicy flavorful and clearly made with care. The French fries and onion rings? Totally awesome. This is the kind of meal that hits every craving and leaves you smiling. And then came the surprise... they serve breakfast too! I saw breakfast plates coming out to other guests, and they looked absolutely delicious. We didn't try breakfast this time. but trust me it's already on our list for the next visit. As we were walking out, I asked if Hitch was a franchise or family owned. The young lady smiled and said, "Oh no, this is family-owned and the owners are here during the week and sometimes working too." That sealed it for us. We LOVE supporting family-owned businesses, and you can truly feel the pride and heart behind this place. We will 100% be back and next time, we're bringing our big family, because when a place is this good, you want everyone you love to experience it too. read more

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7/9/24 Surprisingly delicious burger combo! Just a couple of minutes from the Metrolink Transit Center, The Hitch Burger Grill serves up some delectable & savory burgers. They also dish out sandwiches, Mexican treats such as burritos, tacos, asada fries, breakfast items like omelets, chicken & waffles, inventive salads and many more tasty options. Hubby ate already but I was hungry for a burger. We were greeted promptly upon entering & Julian was happy to recommend the Sidewinder Jalapeño Burger. I wanted a combo & couldn't decide between the regular fries (they have sweet potato fries, too) and onion rings. Julian suggested h as lf & half, best of both worlds! Thank goodness they serve Coke products (and not the other cola). I was snapping photos & my combo arrived quickly. piping hot! My patty looked burnt but it certainly was not. It was a really big & scrumptious, juicy burger. It had savory bacon & sliced jalapeños. My fries were perfect, crunchy & seasoned well. The onion rings were pretty good but slightly under seasoned- ranch dressing & ketchup to the rescue! All in all, perfectly pleased with my combo. It was 92 degrees at 6:30 pm & it could've been a little more comfortable at the burger joint. I was perspiring as I was eating my dinner. That's my only complaint. Maybe they were trying to save on electricity? In any case, I would definitely return to try their other menu items. Great recommendation from Julian. read more

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I tried half n half sweet potato and French fries and it was so good! Perfect crisp, great flavor, and Generous portions! It tastes like dive diner food disguised as a drive thru read more

I was on my way to work and was about to stop by bakers for a burrito but I noticed the hitch. It even had a driver thru. I just got the kids meal burger. It was delicious and loaded. The fries were extra crispy just the way I love and I did not even request them to be. I told my daughter about it and now she wants to go. It kept autocorrecting to a B inside of a H on hitch and she said I want to go to the *itch. We will be back soon! Thank you the drive thru Woman was wonderful! read more

This place was so much better a few years ago. Their prices are so high. Not worth it. Popped in and paid $17 for a dry chicken wrap. Not much chicken and it tasted really bad. $17 for a freaking chicken wrap/nothing else.... RIDICULOUS! Go to Bakers- read more

Great fast casual burger spot! We went to The Hitch and I was surprised how large the menu was---including burgers, Mexican food, and breakfast. I got an impossible patty on a classic burger and jalapeño poppers. The fries are also really good! read more

Been here for several times, because it's nearby. This time, I think I found my favorite at this location. The tri-tip salad! It is really good! The meat is really tender, the salad is good portion, and the crispy onion balances well with the texture. I'm not sure if they are doing better, or it was because my first time try this out. For other burgers or dishes I tried before, the taste was average, so I deduct 1 score here. Service is good, all the staff are very friendly and quite efficient. They have spacious indoor dining area, which we like. Based on this time's experience, I would like to come back again to try more read more

The Hitch Burger Grill - Upland - Tri-tip salad, really good! - Breakfast & Brunch Near Me - Upland, California

Prices on the menu are inaccurate. Kids menu is supposed to be $7.99. Rings up as $8.99. And definitely not worth it. read more

The Hitch Burger Grill - Upland - Pancake and egg - Breakfast & Brunch Near Me - Upland, California

Their chicken was so hard like a rock. The mushroom tasted rotten. I had to spit it out. What a waste of money! read more

The Hitch Burger Grill - Upland - Hard Nashville chicken sandwich and rotten fried mushrooms. - Breakfast & Brunch Near Me - Upland, California

What pregnancy burger craving DREAMS are made of! I got the mushroom/swiss burger. Fresh and piping hot, it was great and hit the spot. My kiddo got the corn dog and she thought it was delicious. $25 for a kids plate and a burger meal feels like a lot, but it's on par with what Chick fil A charges. For a good burger, the price was worth it! read more

Really fantastic burger spot! I've been here a few times and have gotten the burger each time because it's just so good! Super flavorful meat, perfectly soft bun, juicy and delicious! Both the regular and zucchini fries are delicious! DO NOT sleep on their milkshakes. The plain chocolate milkshake is one of the best I've had in years! Service is exactly what you'd expect for a counter order spot. Kind and polite with no fuss. Every time I've been inside they're always just a little busy. Not too much where you can't find somewhere to sit, but it's definitely well liked in the area! read more

This place is amazing. I mean top tier. The staff is so nice and the food is always amazing. The music is chill and the seats are comfortable. It's really clean :3 read more

Switched it up tonight. My usual is the Sifewinder jalapeño bacon cheeseburger. Which is always awesome French toast bacon and fried egg combo tonight! Great French Toast meal. read more

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After a full day of hiking in the Mount Baldy area, my friends and I were looking for something satisfying and The Hitch Burger Grill definitely delivered! This was our first visit and we were pleasantly surprised by both the food and the service. I ordered the Pulled Pork Sandwich, which hit the spot with its flavorful, tender meat and toasted bun. I also grabbed an order of mozzarella sticks to share. Gosh, I missed mozzarella sticks and their crispy, cheesy, deliciousness. The meal as a whole was exactly what we needed after hours on the trail. The Hitch Burger Grill is a casual, order-at-the-counter kind of spot, and we were greeted by Jose, who was incredibly friendly, patient, and helpful as our group took some time to navigate the extensive menu. Whether you're in the mood for a burger, sandwich, salad, or something else, there really is something for everyone here. We visited on a Saturday in the late afternoon/early evening, and it wasn't too crowded, which made for a relaxed dining experience. The entire staff was attentive and accommodating from start to finish. Overall, this was a great post-adventure meal and a spot I'd happily return to next time I'm in the area! read more

Their food is always good, not your typical fast food junk. Staff is always nice and order is always right.

First time there. I read the reviews which aren't always true but they were spot on. Their burgers rank up there. I'm not going to say the best but they rank high. Service was excellent. The staff is very friendly. Ambiance is clean and comfortable. I've returned a couple of more times. read more

Nice burger joint with lots of delicious options to make your own burger and different sides as well. Definitely recommend saving room for dessert! Service was quick and the food was delicious! read more

Each and every time I come here for lunch, the service is great and the food comes out quick. Definitely recommend if you're in the area and looking for a quick and quality bite to eat. read more

Food is always amazing, staff are so friendly with fast service! Restaurant is always super clean even the bathroom which is a plus. The prices are very reasonable you the quality and amount of food you get is unbeatable. ​ read more

I went through drive through, no line, service was great, turkey burger was recommended, good choice, burger was moist and seasoned perfectly, I had onion rings with my burger, I would highly recommend my choice. read more

I really like this place The Hitch! The burger is amazing. The Ohana burger, has the pineapple on it and you can have it on a chicken sandwich too. Always cooked well done! The fries are really good as well and I like their onion rings too. Have a certain fried to it. But I always like their fries too. The burgers are really a good size as well as the chicken sandwich too. The fries are alot too. The portions can definitely be filling. I haven't gotten a chance to try their desserts yet but I do plan on it for sure as they look amazing. The layout of the spot is decent and is usually clean as well, that I like. The customer service I like as well, they are polite, precise, and get your order right. They engage in conversation as well. Just a friendly environment and family orientated vibe which I like as well. At times I wish they had a trash can where I can throw away my food but it's not a big issue as they come around and make sure, they can take your plates and trash, and they are not rude about it either. Just an awesome place to dine in at for sure! read more

$19 for a burger combo. Sheesh! These prices man, I tell ya. Inflation is crazy. Ordered a double stacker with aioli, mushrooms and fried egg. Side of fried zucchini with a drink for the combo. Here's the breakdown... Zucchini was good. Tasted freshly made to me. May not have been but still good. Came with a side of ranch. My guilty pleasure. Made my tummy happy. Now for the burger..... Their meat seemed frozen. You know that rubbery toughness you can sometimes get when your frozen burger Pattie's were in the freezer too long? That's how my meat was. It was crazy. For being brand new, I was very disappointed in the burger. Lacked flavor. Was too tough. Very dry too. Had to put a bunch of ketchup in it to even finish the burger. Would definitely not recommend anyone to come here looking for an amazing tasting burger. In my opnion, there are plenty of other places. Will not be returning. Definitely looked better than it tasted. Ugh. Sorry, but was a fail for me read more

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Amazing food. HUGE menu. FANTASTIC customer service! Ordering at the front and having food brought to my table was nice and the woman running front of house was so polite and gives amazing service! My fourth time craving that incredible tri tip sandwich! A winner every time! read more

Just stopped in here for lunch with a co-worker while doing field work in an area neither one of us was familiar with. And y'all, this was EXCELLENT all the way around. The customer service was unparalleled with how customer service used to be. It was a great find. Both of us got burgers and shared a plate of chilli cheese fries. People, to be able to make fries that don't go limp and soggy in no time at all is a skill almost to the level of alchemy. And this place did just that. It was so excellent that I took the leftovers home and I'm certain they will go back to perfect in the air fryer. That's how good the food is there. The real MVP is the churros and ice cream dessert. Y'all this week s beyond slap yo mama good. This is felony misdemeanor good! I literally wish I'd just had that and no food. I'm a big ice cream aficionado! I'm a Salt and Straw/ any fancy ice cream brand chick! But this by far is the best ice cream for me in 2024. The place is nice the menu looks like it has something for everyone. They have big screen televisions and out door area. If you live in this area it should definitely be in your restaurant rotation. If you find yourself over this way do yourself a favor stop by this place. Its laid back and relaxing atmosphere only adds to the perfection of this restaurant. They're not anything other than a great neighborhood hamburger joint with excellent food. I definitely recommend! read more

Zucchini was old ruined my appetite for the price they charge you think the quality of food would be better ,,