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    The Home Depot

    2.1 (85 reviews)
    Open 6:00 am - 10:00 pm
    Updated 1 month ago

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    The paint of a staircase leading to higher shelves wearing off
    Elijah V.

    Rusty hardware, damaged shopping carts, and much more are all the problems that make this place bad. Do not recommend.

    Bathroom Vanity
    Sonya H.

    I'm not a fan of going to Home Depot, but my experience at this HD was Excellent! The customer service was surprisingly well, especially from employee by the name of John. He was knowledgeable about the products and informed me about my cabinet, which I had just ordered it online through a different associate. If you ever have to handle business at Home Depot, I can say the customer service at this phone is better than most. Thank you, John.

    Beautiful plant babies
    Melissa E.

    This is my go to spot for plants, when I don't want to be bothered, just enjoy the plants. It's never crowded so I can browse in peace. My only gripe is the fact a lot of the plants appear to not be taken care of. I noticed a lot of dry soil, damaged leaves, cut stems from what looks like people cutting to propagate. I love plants enough and know that with TLC they will be fine, however the associates truly do need to take better care. over all, I will be back because this is a very convenient location.

    Customer service
    Crystal P.

    This location is so convenient for our family. We frequent it regularly and the staff is unmatched. There is always someone to greet you at the entrance, and they all seriously know their stuff. They know where everything can be found. It is seriously impressive. Recently we went to purchase 20 sheets of drywall. After looking extensively, we couldn't find a cart with the flatbed top. An associate named Deon went above and beyond to find it for us. Phenomenal and a life saver. Whenever we bring our dog on a Home Depot run, some associates recognize her and say hello. This location is really top notch.

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    Page 1 of 3

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

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    Strosniders Hardware

    Strosniders Hardware

    4.1
    (149 reviews)
    20.8 mi
    $$
    Locally owned & operated
    Free parking

    The service is amazing. My Subaru key fob battery was very low, but the Gods were kind enough to…read moreallow me to drive from Poolesville where I had been, to Strosniders in Bethesda, Unfortunately, the folks I called first at ASAP Locksmith were MIA, after 2 calls, and telling me to keep my phone close because someone would be calling me immediately. Stosniders in Bethesda was so welcoming. It is simply their culture. They are happy and totally professional. The total for a battery replacement charge, $5, plus the 2 pk I purchased, came to, $15.59. Money well spent!

    Sadly, after coming here for so many years - ever since it opened (we were there on opening day),…read morewe are saying "no mas" to the Kensington store. Why? Most would say high prices - but there is a convenience factor, and a safety factor (no sketchy characters in the parking lot - are you paying attention, Home Depot Aspen Hill?), and most importantly, the regular dollars-off coupons, which make the higher prices somewhat more palatable. So lets explore for a moment. Wouldn't you think that after so many years of coming here 2-3 times a week on average (sometimes more, sometimes less), at least someone there - one, maybe more - would recognize us? But it never fails. No hello, no "nice to see you," nothing. Instead, it never fails - one particular cashier NEVER fails to ask, "are you an Ace Rewards member?" Well, let's see - I was here yesterday, and the day before, and the day before that ... and you asked the same question - and I'm wearing the same paint-stained t-shirt - and I just handed you one of your coupons (which are for members only) - so, what do you think? So irritating. But, not the end of the world ... until the final straw. First, I'm in the nuts-and-bolts, serve-yourself isle - been there at least 100 times - and the same fellow (older) walks up and says, "so, do you know how to count up your items and mark them down?" Yes, old timer, I think I can handle that - let me see - four bolts, four washers, four nuts - yup, got it!! Again, not the end of the world - but really, how many times does this guy have to see me ... okay, never mind. Got what I needed and head to the checkout - I have lots and lots of items, about $100 in total. I avoid the "are you an Ace Rewards member" fellow and head to the other cashier. No hello, how are you, etc. She rings up the items and I put down my $10 off coupon - and she says, "that coupon won't work." Her logic - one of the items (and I have many) is "already discounted" by one dollar. So I say, okay, take that item and charge it separately ... she struggles with that a bit, and I still have over $50 and therefore, $10 off. And she says, "that coupon isn't valid because these items aren't discountable." So I say, "which items - all but one are Ace branded items - and where does it say on the back of the coupon that any one specific items here is not discountable?" Of course, the coupon says nothing of the sort - just some vague boilerplate language. After some further back-and-forth, she clearly is incapable of explaining her reasoning and clearly is making up the rules as she goes along. So I say, "tell you what - no sale - and tell the manager that you caused a no-sale of $100 of goods, over made-up rules that you can't explain." Remember, this is over a $10 coupon, which is a 10% discount off already inflated prices. (I also had the lesser $5 off $35 coupon, but - no deal!). I end up going to the big box store (Lowes Gaithersburg) and getting the same items, for much less money than what I would have spent, even if she had granted the discount. In a nutshell - what should be a friendly, local hardware store, where maybe not everyone knows your name but hopefully someone does, is nothing of the sort. Just a high-priced, limited-inventory place that I will avoid - and that, after spending thousands and thousands of dollars at this store over the years. We were so glad when it opened, replacing Hardware City - which was the world's WORST hardware store. But, we suppose the ghosts of poor customer service and overpriced items have not abandoned the building. So - Beetlejuice, Beetlejuice, Beetlejuice - avoid those ghosts of the past and endure the big boxes. One day maybe we will have a local customer-oriented store - the Bethesda store is somewhat better, but parking is a nightmare - sad to say, but unless it's an absolute emergency, we won't spend another penny in this store - ever.

    Photos
    Get all your winter weather supplies before you need them.
    Get all your winter weather supplies before you need them.
    Now available at Strosniders Bethesda: XO Grills
    Now available at Strosniders Bethesda: XO Grills
    Visit the Color Consultants at our Color Studio for help with your next project

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    Visit the Color Consultants at our Color Studio for help with your next project
    Park Hardware

    Park Hardware

    3.8
    (30 reviews)
    12.9 mi
    $$

    Last week, I came into the store looking for materials to build a trellis for my cucumber plant. As…read morea first-time gardener, I had absolutely no idea what I was doing. Rick Sr. approached me and asked if I needed help, and after I explained my situation, he patiently walked me through what I would need and how to put it together. Then, possibly noticing the hesitation on my face, he said, "You know what? Give the girl at the front desk your number -- I'm just going to build it myself. She'll call you tomorrow." I was honestly stunned. I had forgotten this level of customer service still existed. Not only did Rick custom-build the trellis for me in a single day, but he charged me an incredibly fair price that didn't begin to reflect the time, care, and craftsmanship he put into it. This experience was such a powerful reminder of why shopping local matters. You can order supplies from Amazon, but you will never get this kind of personalized service, generosity, and genuine human kindness. Businesses like this are worth supporting.

    I've passed by Park Hardware many times and it is in close radius of several spots I frequent…read moreto/from town. Its location is a bit tricky off a main thoroughfare, and parking could be tight on a busy day. I stopped by to look at their hardware selection today. In search of specific materials, I wanted to see what was available. Easy in and out today, with no interaction with staff near closing time. I'll be back as I'm interested in materials for replacements and projects, I need more time to look at options and costs.

    Photos
    Summer Day, '62 Chevy
    Summer Day, '62 Chevy
    Fine Hardware Displays
    Fine Hardware Displays
    Shopping local @ Park Hardware (Rick & Joni Miller)

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    Shopping local @ Park Hardware (Rick & Joni Miller)

    The Home Depot - gardening - Updated June 2026

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