Well... this is not what I expected from the pictures. The entrance was confusing to find through…read moresome sheds, and once I got inside the plant room, it started to look more familiar. It was difficult to find plants that weren't damaged and in need of some serious TLC, although the prices were fairly decent for the Boston area. I would surely pay less locally, but I digress. Checking out was also a confusing process, and the store itself didn't feel very welcoming to customers as if the music was playing to make it seem like the employees couldn't talk. I probably wouldn't go here again unless I was looking for a cactus or succulent, and even then there's slim pickings.

They always have an excellent variety of plants! Indoor, outdoor, veggies, you name it.read more

This was a beautiful store with so many cool plants. With every plant, you get a free accessory…read more Well worth the value! The lady working the desk was so nice to talk to as well!

Update: My partner and I just attended our first class with Jenn! It was so fun and informative. We…read moredid so many different things and Jenn gave us a lot of ideas for using the origami in gifting, decor, and ornaments for the holidays. I can't wait to come back for another class!!

I have been coming to this store for years, when they were in their first location in the North…read moreEnd. I even schlepped my ass to Brookline when they briefly moved there. Thankfully, they're back in a different area of the North End, still doing their thing of sustainable products. Maria (owner) & her staff + interns are amazingly friendly & helpful! There are probably eco-friendly things here you didn't even know you needed. It's great to be able to bring my empty glass jars or use theirs to get your refills. It's a simple & easy way to get whatever items you need, like body lotion, detergent, & other products. They also have an abundance of plants which is pretty cool. They even do a clothing swap & other events too, so you have to follow them to know when they're happening. The issue is that they're not always open when they're supposed to be which is unfortunate.

These fearless young women are making a sincere effort to challenge the way we live, to strive for…read moremore sustainable practices and to clear the path for the rest of us to make sustainable choices more easily too. I've tried ordering eco products online before and it's been hit or miss. I'm happy to have found a place where I can see things in real life before buying them and make sure they are durable and sized correctly for my needs, even try a toothpaste tablet from the sample container, and talk to real life people who have tried the products so I can find out what makeup remover to use with the bamboo pads and whether shampoo and conditioner bars will have a different feel than the liquid stuff. More bonuses: they are walking distance from the orange line, they said I can bring back empty containers and buy refills, and their plant nursery section is nice. They are a bit pricey, as should be expected with ethically sourced products, not to mention storefronts that pay rent in the North End. Most of what I bought will hopefully last long enough to more than pay for itself. I'll be back!

Unfortunately the gifted flowers I ordered were never delivered to recipient. No one buzzed her…read moreapt, or called the phone number provided for delivery and security cameras confirm a delivery was never made. I am still waiting for a response from florist. Wish this turned out better :-/

Edit edit: "hijab or potato sack" quoted below says a lot on its own. And that's the last of any…read moretime I need to spend time on this business. Edit: I didn't know we could outright LIE about the interaction like the business owner has in the response. There was no line. My friend did not grab anyone Went with two different friends and both had same terrible experience. And I did not say a single bad word to the helper who was rude throughout. All I did was say "she wasn't being nice" when the owner said she was "NICE to have even taken my order". Rest is upto you guys, if you want to ruin your day and get terrible attitude, this is the place to go. Again, their insta has some beautiful arrangements, probably not for someone like us, even if we are willing to pay. Very bad experience. All I wanted was to help my friend get a nice customized bouquet for his wife. Shared inspiration pic. Asked for suggestions, was willing to pay whatever they suggested. Tried making small talk, complimented, tried to chit chat. They said something like the inspiration takes time to put together so come 3 hours later. 3 hours later when I went to pick it up, she literally put no thought in bouquet and put together something in 90 seconds in front of me. I had the audacity to complain to which things escalated quickly and she told me to "get out and never come back". Please go to a local wegmans if you're brown for more respect and choice of flowers. All you'll get here are cold stares and cold responses. Flower buying experience should not be this stressful.

Utterly amazing and so beautiful the symphony arrangements…read more Thank you for everything

It is incredibly frustrating to have a website that says the Chestnut Hill shop is open Sundays and…read morehave the phone answer and say hold for a representative only to be left on hold for 12 minutes! Historically the flowers have been beautiful. The service is lacking. I hope the company is not resting on it's laurels.

Nice selection of plants and very welcoming. It was a cold winter day when we visited, and we…read moreenjoyed spending unhurried time in the beautiful greenhouse. The plants we purchased are lovely and thriving.

Similar to some of the other experiences noted the staff is much more interested in watering plants…read morethen they are in helping customers find something. Very disappointing experience... I left without buying a single thing.

I've worked at a Nursing Home for many years and receive a lot of floral arrangements…read more Rouvalis Florist of Winchester is by far, the best arrangements I've seen. The flowers are always fresh and last a very long time. They do an amazing job and are extremely creative. When their flowers come through the door, I can immediately spot they came from Rouvalis Florist in Winchester. I rate them 10+ - Bravo!

Beautiful arrangement, delivered lightning fast, to a friend who is grieving. I was impressed with…read morehow accurate the online photo was (down to the blue and white vase); I received a photo of what was delivered, and it was definitely what I chose/paid for. Couldn't be happier with Rouvalis - I would order from them again in a heartbeat.

Coming here in the springtime is like walking into a fairy tale. With the lush greenery, perfectly…read morearranged flowers, ducks and swans floating about the water, quaint footbridges, and water-spewing statues, it's the perfect escape from the hustle & bustle. And it's right in the very center of it all! A must see for visitors and residents alike.

a lot of people confuse the gardens with the common. it's actually the gardens that are the more…read morebeautiful space (in my opinion) in the city. ponds with beautiful birds, weeping willows, and flowers everywhere in the springtime...a delightful place for a romantic stroll or just to bum around w/ friends.

I won't be back. not one person to help check out items. not one cashier just self check with one…read moreperson acting as a traffic officer. did the prices go down? no! did they start sending me a paycheck? no! I'll continue to enrich Besis at least they check me out, package it and get it to my door. home depot just lost me for a customer going fwd.

Slogan, Where Doers Get More Done. Can't anything done when items arrive broken or don't arrive on…read moretime like the order says. Can't get things done when customer service tells you it arrived a day ago and it didn't. Too many people involved and they need to centralize their service because right now it sucks!