Angelica went above and beyond to help me get the right size of artificial grass. She was so patient and kind with me. Employee of the year! Thank you Angelica! You made my day!! read more

Faye B. is the best cashier at Home Depot! She's always friendly, patient, and incredibly helpful. Even during the busy morning rush, when we have carts full of materials, she gets us checked out quickly and without any issues. We really appreciate her excellent customer service and positive attitude. Thank you, Faye! read more

Simply put, this has got to be the worst Home Depot on the planet. The pm shift apparently has no manager, and is ran by a bunch of guys who look like the character "Tuko" from The Good, The Bad, and The Ugly. A bunch of clueless, bearded, nomadic looking fools who neither care to help nor put any energy towards the endeavor. . The day started when I called up a Home Depot number to make a reservation to rent a dehumidifier which can be used to effectively remove water from your carpets etc. No matter how hard your carpet guy tries to get the water out, even if it seems like it's practically dry you can bet there's usually some liquid that you'd be best getting rid of-hence the reason for a dehumidifier. I called and made a reservation a full week in advance. The day before I was set to pick up the machine, I knew things were off to a bad start when I got a phone call from a gentleman from this particular stores rental department saying the one that I initially wanted was unavailable. But, me being flexible, I went ahead and settled for one that may even have been a better match since it was somewhat smaller and I have a relatively small car. So far we're still looking good. After leaving the house and coming back after 2 hours of running around the city I noticed there were large puddles of water on the floor around the dehumidifier itself. The water is supposed to travel through a plastic hose and lead the water to empty out in a bucket or a destination of your choice like a sink. Needless to say, while the machine itself was making noise like it was running, it still was not working since the plastic hose portion was not collecting the water and running it through the proper end where would come out in a bucket that I had already sat down. Instead the water just pooled under the machine itself. So long story short, the dehumidifier didn't work. Furious, I set back to return the machine. This is where it got really interesting. Coming back to this home Depot at night is like going through a deserted and abandoned mine. This Home Depot (at least during this weekday during the evening hours) is ran by a bunch of zeros, who have no customer service skills whatsoever. Again, kindly reference the caracter of Tuko from the Good the Bad and the Ugly! If you cared for that classic movie at all and want a little bit of nostalgia, then by all means come visit the night crew. You'll be asking for at least six autographs-that is, if you can get their attention for even 30 seconds. The night shift had absolutely no manager working, and I literally went from one bearded Tuko to the next asking for a manager particularly in the rental return section of the store. They proceeded to shrug their shoulders collectively, as I finally went to the complete opposite end of the store and finally saw another lost soul in their dreaded orange uniform who actually took a minute of her time to call a manager. I asked this individual to kindly have them meet me at the rental return section. After sitting in the empty rental return part of the store for nearly 15 minutes, a woman named Nury Santos finally showed up. You would swear that she was doing me some kind of a favor. Her attitude and lack of attentiveness was matched and par for course with the rest of the "bearded geniuses" that she worked alongside with during this p.m. shift at this particular hellhole of a store. She indicated that she is an assistant manager there. I informed her that since the machine didn't work, I felt that I should not have to pay for the rental. She was a hard ass though and insisted on charging me "something". In fact, those were her exact words. "Sir I have to charge you something for it". Conclusion: Do yourself, family, and friends a solid one and have them avoid this store at the cost of their dollars as well as their time. On the other hand, if it's an authentic trip back into time to see Tuko from The Good the bad and the Ugly then by all means tell them to come on down. Like the character in the movie, I'm sure they'll be subjected to all forms of trickery, scheming, staring, then downright disinterest. read more

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In the past I've have had lukewarm experiences at Home Depot but today was AMAZING all because of AMANDA in customer service. She was patient, willing to help and guided us in the right direction. I knew what I needed but she tied it together by helping order it online and getting it to us by tomorrow to complete our home project. Home Depot was also running a spring promotion so we got our items at a reduced rate. read more

The Home Depot - We got hinges for $10 each (no price on it but that's what it rang up for) - Nurseries & Gardening Near Me - Inglewood, California

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Ive been running back and forth to hardwear stores lately now that ive taken gardening a bit more seriously. ive been to Home Depot and they have most of what i need. I think it all varies from time to time or day to day but i have been able to find people to help me and some im not even asking. I like that. I have few more projects coming up so i will be back. read more

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Best service hands down. As a contractor I like to frequent this store. Super convenient access to my job sites. The Store Manager is always available on the floor interacting with customers. Last visit I came in, was greeted by Jaime and Esteban on the garden side of the store. Got advice on a new battery powered blower and trimmer combination. Had all my questions answered about the turf builder and grass seeds. As I was walked over to the Pro desk I was checked out by Emily who was smiling the whole time. She helped me use my pro rewards to save money on my purchase. On the way out Cesar informed me of the fencing program as I don't do fencing and was thinking about getting one for my next project. Thank u for taking care of Veteran/ Pro. It means a lot. read more

Just wanted to recognize two your employees for outstanding customer service. Yesterday Brandon and Adrian helped me with professional and friendly service. Customer service is rare these days, and to be honest I don't even expect it when I am out shopping. Its employees at your store like Brandon and Adrian that restore my faith that there are employees that take pride in their jobs and provide excellent customer service to their patrons. Thanks for your help, Brandon and Adrian, I really appreciate it! read more

Never have needed parts in stock. However I needed a simple faucet hose attachment, a man named Michael tried and went above and beyond to try to help me today. Thanks Michael and ty for treating your female customers with respect. I feel comfortable and respected with my dyi needs with him. read more

One person is nice here. Everyone else has an attitude problem. Store signage is unclear and employees act like you are inconveniencing the whole store by asking where the checkout is. I can navigate the whole New York City subway system but cannot manage this home depot. This is not my first time feeling annoyed in this store. read more

I went to customer service to get assistance for an artificial Christmas tree. The girl didn't even bother helping me to check if there were additional ones. You've been offered to purchase the sample one and she said no. As I'm walking away this young gentleman named John asked if I needed a help I explained to him the situation and he was able to help me. He also scanned the Christmas tree and told me there was 58 of them extra in the back. read more

I had the best experience at this location on 7/23. I placed an online order and it was ready in about 20 mins. I received a call telling me my order was ready for pick up. When I arrived they came out so quickly! Something unheard of at this specific location! Two gentlemen Danny and Oscar came out and loaded my car! They were so polite and professional. I couldn't believe I was at the Inglewood store! I Had stopped coming here and would drive to the Hawthorne location because of how horrible the customer service was. I went inside and purchased more things for my home remolding and I was greeted by everyone I walked by! Store was clean and neat! Oscar (supervisor) even went out of his way to check the back for red mulch that appeared to be out of stock! He came back with 6 bags for me and even helped me load them in my truck! Thank you Oscar for a great experience and an amazing turn around! The energy at your location is incredible now! This man deserves a raise! You have a great leader now don't get rid of him! Thank you again for your amazing customer service. Keep up the great work Inglewood! I can finally shop at my home store again... Yayyyyy read more

The Home Depot - They helped load up my truck full of these. Great customer service! Thanks Danny & Oscar! - Nurseries & Gardening Near Me - Inglewood, California

To Whom It May Concern, Oscar & Carlton helped me in the Pick Up area loading the grill I purchased last week into my car. They we extremely professional. They directed my return travel to my home, helping me to avoid highways. They were patient & professional. I am grateful for their support. You are fortunate to have such dedicated employees working for Home Depot. Respectfully, Ted read more

I am 75 with CHF. It is difficilt for me to walk very far and for very long. Every employee at this Home Depot is more than just helpful to me. I have a small 5 unit apartment in Inglewood. When I have a vacancy, I will always need something, carpeting, or new floors in the kitchen and or bathroom, or plumbing & paint issues. There is always someone to write up my order, take my payment and help me to my car. The place is always neat & clean. No safety issues. No obsticles on the floor. Wonderful care , courtesy, and concerned employees. Kudos to you Home Depot. read more

The customer service was amazing, West answered all of my questions he took his time helping me. I found the perfect product. The check out process was quick. I highly recommend this location. They have a huge parking lot. read more

The Home Depot - The entrance - Nurseries & Gardening Near Me - Inglewood, California

Well stocked and well priced. The store is neat and organized, the staff not very helpful though. Best to know what you're looking for and where to find it. Check out lines move quickly, especially for the self check out. Plenty of easy parking. Great for any of your home needs. read more

My father in law went in today and bought some Christmas lights but realized he got the wrong ones so he went back in to return them WITH his receipt. The lady at the front desk accused him of stealing and refused his return until he requested to speak to a manager. The manager withheld the woman's name and didn't even apologize for the accusations or her behavior. Wrongfully accusing someone of stealing has to be a fireable offense, a shame they hid their names. read more

FULL PARKING LOT, nearly empty store. They're parking lot feels like you're entering a Third World country. They have so many people loitering and selling shit and trying to force you to take them home for work. The front row parking spaces are being taken by illegal vendors selling crap out of the back of their cars. It's hard to park your vehicle and walk into the store without being harassed by people in the parking lot hunting for "work " I came here to purchase things from Home Depot. Not to be harassed by vendors as if I'm at a street market. NO LOITERING used to be commonly enforced. Now it's just a free for all. If Home Depot cared about their customers, they would clean up their parking lots and protect their customers read more

I just came back to reiterate my love for this Home Depot. I have to leave a great review for Daniel. I'm in the middle of a remodel and I'm here at least once a week. It doesn't matter if I'm looking for plumbing, electrical or just a paint job, Daniel is always here to point me in the right direction for every thing. He is so helpful and a great employee. read more

Usually find what I need, customer service is a bit off, can be expensive. Lots of vendors? outside

I had an exceptional experience thanks to the an employee name West! They were incredibly helpful, friendly, and professional throughout my entire visit. They went above and beyond to ensure I had everything I needed and made the process smooth and enjoyable. It's rare to find customer service as outstanding as theirs. read more

This is one smallest Home Depot in the area, but it has a little of everything here. It's seldom crowded. Looking here a hard to find item? More than likely you'll find it here. There are self checkouts. Plenty of free parking. read more

Carey or Kerry (not sure) in lumber know his stuff. Very helpful! Appreciate his help.

If you're looking for a Home Depot with the most laziest, unintelligent group of people working there, look no further. I've come here around 5 times just because it's right down the street--- not once have they been helpful, wanted to help, or steered me in the right direction. I seriously wonder if an interview question they ask of all employees is "do you have an education?". If the answer is yes, you're overqualified, sorry. It's actually laughable how terrible their customer service always is. read more

On 02/01/25, Saturday evening approximately 5:20 pm , i was welcomed, assisted and treated like the contractor that I am by only one of many employees. This employee is a young man by the name of Adam who solely deserves my 5 star rating. He went above and beyond to not only assist me but any and all customers that he encountered by walking up and down each isle with a great attitude and a highly motivated drive. This employee is amazing unlike the rest of the employees who were just plain rude, unprofessional and way too busy chatting with other employees to even acknowledge the fact that customers were present and not even being greeted as they walked through the doors to give this place their business. As a pro member of the Home Depot chain and a licensed contractor I would only shop here out of convenience and default but never by choice until all managers are removed and replaced with more efficient good young men and women who carry themselves like Adam who leads by example. Anyone in need of clarity and confrontation of said event can either check the surveillance footage and or reach out to me directly! Believe me i have plenty more to say!!! read more

This Home Depot tends to be better stocked, more organized and cleaner than most of the other Home Depot's in the area. I needed a specific electrical part for a light fan combination and they had one that would work although it wasn't the exact one that I wanted it still was good enough. It wasn't very busy at all on a Sunday afternoon and I would definitely go back to the store before I go to some of the other ones. read more

The Home Depot - The store is Superior with stock and organization compared to Marina Del Rey - Nurseries & Gardening Near Me - Inglewood, California

The good thing .....Opens early. The shitty part is the Customer service. Asked for assistance and their answer was " I'm busy" ..I will send someone. But nobody came. Had to ask a Customer at the store on recommendations on a product information. He was pretty knowledgeable about it too. Will I come back to this location?? Definitely!! It was just one of those hectic days read more

After stopping at a flower shop, a pedicure, and a latte -- a stop at Home Depot gets my testosterone flowing and affirms my manhood. Whether you're a expert, contractor, or walk around with a continual question mark over your head -- this place is for you. They have help when you need it BEYOND the learning thru Google or Youtube and a DIY video. Sure, you don't have the customer service like the little mom & pop shops, but you've got rock bottom prices just a smidgen over wholesale. With the enormous selection of everything under the sun, this can only be compared to other "big kid on campus", Lowe's. Location specific: Inglewood, CA =========================== * This is the "working man" store. Not just the singular person shopping for a thing or two, but construction and contracting crews buying bulk and big items. * Parking is too small for this very busy store with a lot of work trucks. * Very busy store takes a toll on staff. * Overall, not a good experience. read more

Beware if you order a bbq grill. We were told on two separate occasions over the course of 2 1/2 weeks that our propane grill was ready for pickup and upon arriving to the store each time we were told that it hadn't been assembled. Customer communication is a major fail at this location. They lost out on getting my $800. read more

Today, April 11, we went to the store. We were in 20 minutes when we returned to the parking lot. Our truck was open and they took the tools. Unfortunately, they will not help us in the store. I'm just letting you know this so that you are very careful with your cars. This had never happened to us. I'm very sad because we bought our tool with a lot of effort. read more

The Home Depot - Nurseries & Gardening Near Me - Inglewood, California

Terrible place with terrible customer service. That's why they have everything locked up.

So I ordered a faucet and decided to use Home Depot as the installer because I didn't want to take my chances with some random plumber. The installer came out and only installed half of the job and now won't finish it. So I'm out my installation fee that I paid to Home Depot and they tell me they can't refund it because I have to get a refund from the installer which is ridiculous because I paid Home Depot for the install. Do not get any work done by "Home Depot" they do not do their own work they sub it out to second rate subcontractors.... read more

I went to Home Depot in hopes of looking at a trash compactor before purchasing it. Marina Del Rey is closer to my home but the staff was so rude! They told me to just order from home and would not answer any of my questions regarding delivery and installation! I decided to check if Inglewood had some display models available but they also did not. However, Jazmine was so helpful and welcoming. She placed the order for me and confirmed that it could not be installed but I could have it delivered for a small fee. I have made all my large purchases at Inglewood and will begin driving the longer distance for smaller purchases as well to avoid the rudeness of the Marina Del Rey staff while feeling welcomed by the Inglewood store! read more

Inept Home Depot location. Customer service and online ordering/pick-up sucks! Orders usually wrong, merchandise missing parts/pieces, online inventory doesn't match store. Seems like there are lot of items out of stock at this location. The store is usually messy and parking lot is grimy. Probably should give it one star, but I'm feeling magnanimous today (it's Friday.) Bottom line: this HD location blows! 1.5 stars read more

"Fiscal 2021 was another record year for The Home Depot. We achieved a milestone of over $150 billion in sales," said Craig Menear, chairman and CEO" Congratulations Mr. Menear and the Home Depot team, you crushed it in 2021! $150 billion plus in retail sales last year is a great accomplishment. read more

The management troupe at this Home Depot location in the City of Inglewood (David, George & Jamie) have come to the conclusion that honoring an Army Veteran with a discount (after presenting verification) for a purchase is of less concern than the day to day operation. Be cognizant of the retailers who support our Veterans and the locations that will HONOR the proud that have served. read more

I came here and they don't have apple pay or Samsung Pay enabled. A lot of self checkout is open but no one at the registers. They really need to upgrade their systems. read more

Home Depot have the same exact ladder Warners 6 foot fiberglass ladder outside the store for 179. So we went inside the store and found the same exact ladder same manufacturer same color for $99 read more

The Home Depot - Nurseries & Gardening Near Me - Inglewood, California

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The customer service at this location is awesome. Employees went above and beyond to assist in locating a nearby store for an item they were out of stock on. One young man that helped my husband and I identified himself as a warehouse worker but immediately went into action to assist us. Two female employees heard what we were looking for, they also dived right in and began searching their database to help. Kudos to their teamwork! read more

Returning a faulty carpet shampooer was met with the most unprofessional display coming from the Assistant Manager Miguel, at this location. The carpet shampooer had left a very wet mess while trying to use it. Upon inspection it was clear it was not clean from the previous user. Upon return of the shampooer I had shared my dissatisfying experience with the cashier and wanted a refund for the rental as it did not do as promised and had created a mess along with extra time taken away for clean up. The cashier said that all they could offer was a discount for future purchases/rentals. I asked for a manager and Assistant Manager Miguel came out. Right off the bat, he had come with a very surly, aggressive & dismissive attitude. Explaining to him what I had just explained to the cashier was met with an almost childish reaction of looking away from me, scoffs and an eventual aggressive dismissal of what I had to say. I had taken photos to show upon the return and Miguel would simply dismiss them. Telling me I had two options, either he could take me to collections if I didn't want to pay (I had already paid the deposit, and my card was on file), he had asked the cashier how much it was that I would be getting charged. The deposit hold on my card was $50. The amount that I was to be charged was $32. After the cashier told him it would be $32, he let out another childish scoff and declared " It's not even worth it. Give him his money back." Looking at my bank statement today, the originally pending deposit amount has now gone through as a $50 charge. There is no return pending for the $50 deposit. At this point I consider this to be one of the worst experiences coming from anybody in customer service. I will no longer return to The Home Depot after this fiasco. Even if there are disagreements, respect goes a long way. There was none to be had here. read more

Today I ordered a $200.00 kitchen faucet, urgently needed for my family. I was told it would be ready for pickup late today at the Inglewood store. I called at 6:30 PM and was told it would be ready by 7:30 PM. I called to verify at 7:40 PM, then was told the items was not even in stock! A customer service person said they will cancel my order, but refund would "take 3-5 days". When I called again to speak to the manager, the customer service person said "she was the manager" and would only apologize, but could not help otherwise. I then ordered the same item from Home Depot at a different location, and had to PAY FOR IT AGAIN! I was told they would not transfer my payment to a different store which had the item in stock. This is very frustrating, and I was not offered anything but "an apology". As a frequent customer of Home Depot, I am quite upset, as I now have to wait for my refund. In addition I can't even use my kitchen! I think Home Depot should do better. read more