Ordered and paid for carpet and install. The day of supposed install, the supplier gave the installer the wrong color. Re-order, move all furniture back into the rooms. A few weeks later, correct carpet arrived, move furniture again. Installers did a great job but error-(supplier) did not put enough carpet into the order the order was short. Currently sitting with one lovely room that is carpeted and a master closet with no carpet. Repeat calls to get an answer on status. Very difficult to reach anyone for help- 15 minutes or more for a phone that rings or dropped into a queue repetitively, until finally reaching someone in the store for help. Informed carpet ordered to finish job- mid-May at the earliest to have a job completed that was initiated in March. Nothing more than a "sorry for the inconvenience". Once is a fluke twice is a pattern. I hope that the supplier issues are resolved and no one else has to endure this comedy of errors. The Installers (Reno Flooring) have done a great job and have attention to detail. Installers are very nice and they did their very best to complete this project. I feel sorry for the installers- this probably cost them valuable time and money too with these supplier issues. read more

We love our local HD! Jerry is our highlight here, he is amazing! The talk of the town! We went to buy me a new Milwaukee Impact Driver! lol. I love tools. read more

The Home Depot - Nurseries & Gardening Near Me - Sparks, Nevada

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Rochelle t employees. Helpful and plenty of them. If they do not know an answer they do not hesitate to ask for help. We had a heavy return and they helped unload the truck and brought carts for us to get what we needed. Return was quick (had the receipt). Instantly back on our card. Aisles were filled with merchandise with enough room to get thru with a cart. Well stocked with everything we needed. read more

The Home Depot - Lots of space for xarts - Nurseries & Gardening Near Me - Sparks, Nevada

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Over the last few months, we have done a lot of projects on our home: Installed French doors Cut a hole in the wall and installed a window Rebuilt the deck (sanded, stripped, painted) Painted the home New facia New windows New window trim Kitchen counters Kitchen cabinets New blinds So many more things like gutters and tree removal. And we're not done yet. MJ was our kitchen designed person and helped decide on the cabinets and the blinds. Raul was our paint guy that was always happy to get us whatever paint we needed plus make recommendations. We had an issue with the blinds and Ivan one of the managers went above and beyond to help us. Pretty much I'm caulking to paint supplies, to electrical supplies , electric chainsaws, power, spraying painters, Home Depot had it all and delivered a lot of it for free read more

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This home depot was really nice. We got checked out by Amber. She was even able to price match our salt softeners. Which was super convenient because we were already in the area. And we usually go to Lowe's. Thank you. Amber for being so kind. The cool thing about this place is if you have a picture of your project that you need something for their associates are down to help you and give you feedback on the tools you might need and the products and supplies. They also have fun workshops for kids for free once a month. I'm definitely putting that one on my list. read more

The Home Depot - Inside - Nurseries & Gardening Near Me - Sparks, Nevada

After dealing with the problems involved in the kitchen remodel, we figured it'd be "safe" to purchase a refrigerator and dishwasher. The salesperson said to use it a couple of times to assure that it would work, which we did ‍. It's STILL not drying properly leaving water inside and on top of the dishes. I asked the manager of the department so she checked the reviews and explained that "it's normal for the model". She also explained that after 3 DAYS they no longer do anything. Our only recourse is "to sell it on your own and buy another one" . REALLY..3 DAYS Had anyone else dealt with this read more

The Home Depot - Nurseries & Gardening Near Me - Sparks, Nevada

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Service is so poor! We were looking for a small sheet of plexiglass, and 4 different associates had no idea of where to find any. When we finally located the plexiglass area, I was happy to see that they advertised "CUT TO SIZE..." inquire at Pro Desk or Millwork. Went to the millwork desk and had to wait while the guy and gal sitting at the desks finished discussing lunch plans. I said I need to have a piece of plexiglass cut only to be told "we don't cut plexiglass!" I told them that their sign said we "cut to size" only to be sternly told "we've never done that!". Whelp, your sign says you do and then the grumpy little gnome said, "that's your problem!". I asked why they advertised that they did cut plexiglass, she told me that they do not, never did, and never will cut plexiglass... Talked to a manager and she originally said to us, "it's not a problem, we just scribe cut it and then snap it off" - so I said cool, let's do it! She then decided that they don't do it, and wasn't sure if they did... some of the aisles were so crowded you could not get through - and they were not blocked for loading... We cancelled our other items and left the cart of items behind. Check the pictures read more

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Waited 10 minutes in front of locked tools to make purchase. Called for help 3 times and ZERO help from any employee and multiple walked by and asked if I needed a tool and then walked away to "call somebody". This has happened multiple times to me and I always just keep waiting for help but no more. Horrible customer service as ALL employees have the codes to unlock the tools but chose to ignore a customer of 35 years. Will gladly drive 14 miles to the Lowes and give them my money now. You lost a customer for life. read more

Quality/Quantity - Easy in and out, just the way I like it. Needed to get just two items which were both in stock. I did see some fire blankets that spiked my interest, but did not buy them. Atmosphere - Consistent. Service - Self service, so great. I am also a fan of your self service order/pick up lockers. Price - $38, low cost leader. I rarely check prices. Owner Comments - Congrats on your success since 1978, now with 2335+ (since 2024) locations and growing. Ranked #5 (in 2020) on the Fortune 500. read more

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The Home depot is a must stop for prepping my outdoor spaces for the weather ect. I have found many of my plants and items for my home here at home depot. All of my DYI projects have started with a visit at this home depot. My latest project was my antique buffet bar and it turned out beautiful with the help of everyone at Home Depot. The employees here are always friendly and very helpful. Prices aren't more than my neighborhood Lowe's. I highly recommend this home depot to everyone. read more

The Home Depot - Annual routine homework. - Nurseries & Gardening Near Me - Sparks, Nevada

Thank you for a Five Star customer service experience at the Home Depot paint center with Ethan C. I appreciate his expertise and helping me with my paint selection. I am getting ready to paint my music room and I decided to go with the Behr color of the year...Cracked Pepper. I have never painted a wall black but I know my drum set and piano will look amazing in this room. Thank you Ethan for advice on my paint selection. I upgraded to the new one coat Behr Dynasty Paint. I can't wait to see how this top of the line paint with my cracked pepper black goes on the wall. I love to paint. Also A big thank you to Jessica who helped me check out easily. This is my Home Depot in Sparks, it shows that this Sparks Home Depot Store, cares so much for their customers. This is my favorite Home Depot. Julie A read more

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Waited at the register for a rental and never received anything and then a worker processed to help another customer instead while I was waiting. Won't be coming back. So many workers but no one willing to help. read more

Very helpful employees. I was looking for motion sensor lights and an employee was right there to help me locate them.

Ordered 100 bags of mulch. Delivered on time to the driveway. Unloaded both pallets to the backyard. Oops! Ordered the wrong product. Return process was made easier by everyone involved. Reloaded both pallets. Pick up for return arrived on schedule. Driver couldn't accept the pallets due to lack of "stretch wrap". Contacted the store and they sent someone out to wrap the pallets. One pallet (50 bags) had to be unloaded so the pallet wasn't too close the other for wrapping and then restacked. The MOD (Manager on Duty) who came out to take care of this was polite and professional and let me know he would reschedule pickup and notify me. Impressive customer service. read more

Has the electrical parts I need when I'm in a jiffy and can't make it to the supply house read more

The Home Depot - Nurseries & Gardening Near Me - Sparks, Nevada

We went to our local HD in Damonte and their grout steam cleaner for rent is out of service so we went to the HD in Spanish Springs. We were told $85 for the day, turns out, after you return it, it's $102 due to extra fees, etc. I dislike when companies hide fees from the original quote. We would have still rented it but it always feels devious when companies do that. Additionally, they don't go over any instructions when renting it as there is a QR code to scan for videos. The videos are okay but not very thorough and definitely not easy when you have a specific question. On the plus side, the machine worked great and was quieter than we expected. read more

While shopping at this location, a worker named Camryn was very unhelpful. She was very short with me and seemed to be in a rush as she kept turning away from me to speak to a fellow employee. Overall my experience was not great and I would not recommend this location. read more

The man that "helped" my mom with purchasing new heads for her sprinklers helped solidify that it was a thread problem (we already established that looking at the messed up threading on the heads) but also commented "jokingly"(not funny) that it could just be a female problem when originally attempting to install them. Sorry that my mom is independent and doesn't have a husband to go shop and fix things for her. We got the issue taken care of with the new heads and they were easily installed without messed up threading. read more

I needed 60 red 12" X 12" pavers, and this store is 8 minutes from my house. I stopped shopping here a long-time ago because it's so bad, but I didn't need anything special. I was there at 1:30 pm and the Garden Shop gate is closed. I went inside and was told they don't have enough people working to open the garden shop registers so the gate cannot be opened either. I was told to push the heavy load through the store to the lumber check out. I went and looked and there are people working inside the garden shop. So, I drove over to Basalite on Gregg Street and got what I needed. I paid more, but they loaded my truck and I didn't have to push a heavy load through a crowded store. I still need 2 more loads for my project, but I won't be getting them from Home Depot. Hey Home Depot, it's warm weather and people want to start their projects and do not want to push heavy loads through the store from the garden shop. read more

I would like to give them a ten start Because they were very helpful and friendly and courteous this is the first time I went there Before I went into the store they greeted me and after I went at the another person greeted me then went to were got my paint the I'm sorry but I didn't get name but I want them to know they were the best customer service I ever got plus when I checked out the lady helped me load my supplies in my car I will be going back to see them all the time now because the staff was fantastic and nice plus it was clean Rita read more

To be honest, most Home Depot's are very clean organized and so forth it's a pleasure shopping experience usually better than Lowe's however, with this Home Depot, I found that it is very disorganized. A lot of aisles just have inventories to be stocked or it's missing inventory entire store just feels extremely cluttered and unfinished. The aisles feel crowded with things Making pushing carts challenging so simultaneous probably being overstocked and understocked and just very messy. Seems like the store must be very understaffed. Also, it just was limited selection of certain things like flat top grills the presentation in the store with each section just feels kind of half ass compared to other Home Depot's. I've been to that. Have a better Shopping Experience or it's actually fun not just like a warehouse this Home Depot honestly is like don't even really come in and just order online instead of coming here to be honest. read more

Hubby has a return to do, so after breakfast decided to stop at this location. Tons of flowers and veggies and tons of people. Heard the return line was very disorganized and lots of unhappy customers standing in line... Best bet to get here earlier to beat the crowds! read more

The Home Depot - Nurseries & Gardening Near Me - Sparks, Nevada

Going to Home Depot right now is not too fun. If you go after 930 or 10am, you're likely standing in a long line in the sun. The majority of people going in don't wear masks. Other than that, business as usual. It's a home store with most tools and materials you need or want for most DIY home projects and then some. Selection is good, and sales during the holidays can be pretty good as well. I found everything I was liking for for my irrigation system and yard work tools. read more

The Home Depot - Power yard tools - Nurseries & Gardening Near Me - Sparks, Nevada

Always impressed with how organized and fully stocked every time I visit this Home Depot. Nice to have employees greet you and ask if you need any help. The friendliness of the staff is so nice and makes the entire shopping experience worth returning. read more

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Jerry is amazing. Not only is he helpful and knowledgeable, he really makes you feel welcomed when greeting you asking if you need any help. Look for Jerry read more

My fiancé and I just bought a house and are getting ready to remodel it. We are getting all new floors and paint and everything. We have had the pleasure of working with Steph in the flooring department and she has been a god send! We've been in and out and spent many hours in this Home Depot getting measurements and finalizing our order. Steph has helped us everytime. We call to make sure she's available before going in because she's so knowledgeable and friendly. If you need to get your floors done, find Steph, you won't be disappointed! read more

I've never had a bad experience here but today was a great day at Home Depot because of an employee named Terry (I apologize if I misspelled his name). He was amazing, he went above and beyond for us, especially my 4 year old. Very respectful and he has the personality this world needs, I hope we run into Terry every trip we make there. #futurepresidentTerry read more

5 stars to Erick in the paint department! He was so helpful when helping me figure out everything I needed for my project. There were a handful of people waiting and Erick was hustling to make sure everyone was taken care of. read more

I drove all the way from south Reno to go to this Home Depot at the Galleria because they had a Honda lawnmower I was interested in buying because this was the only Home Depot that had them in stock. I went to the lawnmower section where there were 3 employees in the area. I began to look at the lawnmowers but none of the employees offered assistance as I had a couple questions about certain lawnmowers. No a big deal right. Well since no one was helping me, I began to do my own research on my phone and was trying to decide between which lawnmower I wanted to get. The Honda or the Toro. Several employees walked by and never said anything. But what disturbed me was that they offered assistance to a white customer who just got there. I'm not one to play the race card but that bothered me a little. It was obvious I was there for some time interested on buying something. I don't think I was dressed like a scumbag or anything to scare people away. It became apparent that my business was not wanted there so I left. Man I was really wanting that Honda lawnmower. Oh well. I settled for a different brand somewhere else. Thumbs down for the customer service at the Home Depot at the Galleria. First and last time I set foot in that store. You know it might not even be about the Home Depot. It's probably just people in general that happen to work there. read more

Went in Saturday afternoon 2/8 to buy a washing machine. The woman working in the department was helping another customer, however she coudn't bother to acknowledge me even being there, all she had to do was say I'll be with you as soon as I'm done or better yet, called for another salesperson. But she couldn't bother to do either one. So we went to Lowes and bought the same machine. This seems to be typical for this Home Depot store. The manager should be ashamed, so should the saleslady. Next time I need to buy something I won't bother with this location. The staff needs to be trained better!!! read more

Have you noticed in your closet how much space is wasted? Well, I had a vision for what I wanted and I did not wanted to spend alot of money. Last Sunday we stopped at Home Depot to see what we find to make my dream closet come true. Wow! I'm quite impressed on the selection they have. I am the organizing Queen and I can honestly say, before you go there, have a plan what what you want. Have fun and enjoy your new closet read more

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Jerry is just the best! Thank you for being the brightest light every time we roll in to buy light bulbs or whatever. We all love you

Went to Home Depot on Black Friday and Jerry was a warm cup of tea on a cold day! He was welcoming every single person that walked in and put smiles on peoples faces. Every time I go there he is always there with his bright and positive attitude! Jerry is the absolute best! read more

We absolutely love coming into our friendly Home Depot in Spanish Springs. Mainly because Jerry is usually there giving everyone a cheerful greeting and is so enthusiastic about his job. You can tell he makes the most of everyday and has a heart for service. He truly makes that place feel like home because he remembers people, is so helpful and friendly. He is a large part of the sparks small town charm and community feel that I hope continues as we grow! read more

The Home Depot - Nurseries & Gardening Near Me - Sparks, Nevada

Jerry is the absolute best, always being helpful and sharing a kind word and a smile. Please award him the much deserved Employee of the Month award. I only shop at this location, primarily because of Jerry! read more

I love this Home Depot, not because they have better organization or pricing, I make the drive for Jerry. He is the highlight of my Home Depot trips. I have said it for 10 years someone at corporate needs to get Jerry a massive raise or a higher position. Jerry has been there for us when our dog passed away, he calls me by name to ask me how my father is, remembers everything I tell him. And honestly, I have had Jerry find me products and tooling faster than any other employee at any Home Depot I've been too. He treats everybody like family. Thank you Jerry read more

I went in because I need new countertops. They said they would have someone call me to schedule a measurement within 48 hours (I have that in writing). It's now nearly a week later and nobody has contacted me. I've called the contractor's "sales" (what a JOKE) guy and left message after message, but no one returns my call. I called the store today and waited on hold for over five minutes before finally getting to speak to the manager on duty (Joe), He said they'd get back to me. That's a joke, too. Home Depot obviously doesn't care ab out its customers. They're so big that one person apparently isn't going to cut into their profits, so to hell with us. read more

Selection sucks. If a business sells equipment, they should also stock the parts to maintain said equipment. If I have to wait a week for a part to arrive at your store, you've lost my business. I'm buying from an online retailer. read more

The service by Jerry is by far the best I have ever seen. Jerry is a wonderful person, great with kids and fur animals. He remembers your name and greets everyone boldly as they enter the store. He doesn't mind helping getting in there to do what is right and providing first class service. He should be the employee of the year based on his customer service. Epic guy!! read more

Honestly most of the cashier are friendly, if they're not racially profiling you. But, anyone that ever has to open a locked cage to get you product always seems like you're the greatest inconvenience in their life. HD is not what it used to be. Unfortunately we don't have much choice but I'll definitely order online from other places if I can from now on. read more